David from iSupportYou is nothing less than a computer magician. My Mac computer was 11 years old…read moreand not updating, and my external hard drive died. David arrived at my house and assessed my situation. We agreed I needed a new computer and he went online to the Apple Store and showed me my options, and I bought the one he recommended. My hard drive was dead, so he got a new one for me. When everything was here he set up my whole system, explained everything in great detail, answered all my questions, and helped me feel comfortable with it all. David is a genius with computers, that goes without saying. He is also friendly, professional, calm, endlessly patient, and a genuinely nice guy. Also, his rates are reasonable and his schedule is flexible to your needs. When I had a glitch--nothing to do with David's work--he drove over and fixed the problem in no time. If you own a computer, you need iSupportYou's contact information at the ready.

David Gaines of IsupportYou is a very knowledgeable and extremely competent professional. He has…read moretwice come to my home, on both occasions solving computer problems effectively and thoroughly. His rates are fair, and he is patient and courteous, giving clear explanations and advice. I have no reservations about recommending this personable young man to anyone needing help with any computer-related problems.

Unfortunately, someone took it upon themselves to improperly disconnect my external drive over the…read moreholidays. This ended up resulting in my hard drive no longer working. I truly feared all of my files were gone forever. Wedding pictures, baby photos, and vacations we'd taken over the years. Plus all my music and video files. Adam and the Nerd Rangers saved almost everything for me on a 5TB drive. Their pricing is incredibly reasonable. I'd called a couple services that would have needed me to mail off the drive and they quoted me much higher rates as their minimums. I'm so glad I found Nerd Rangers. They're local and kept me updated every step of the way. I can't recommend them enough. Thanks again guys!

I was unsuccessful with a previous computer store, located on Ogden ave, figuring out the reason my…read morehigh end gaming PC would crash while running games. They ran their tests, charged me a fee and could not replicate the failure. Once I got the computer home, it crashed once the game was being played and they said they did everything they could and I was out of luck. I decided months later to see Adam at nerd rangers. He was very thorough in gaining background on the issue. He asked me whether the other repair shop tried to run the actual game? I was not sure so he went ahead and loaded Fortnite and said he would do his best to replicate the issue. Later that day he reached out to let me know that he believes he found the reason the game crashed (as it did for him) and he felt confident that he fixed the issue. When I went to pick up the computer he reassured me that if for some reason the fix didn't work he would continue to work with me to identify the problem. Happy to report that I've run multiple games with zero crashes and everything is running fine. The level of service, detailed questions and customer care was excellent. Thanks Adam!

There are two kinds of IT people, the ones who leave you more confused than when you started, and…read morethe ones who quietly solve the problem and get you back to running your business. Working with Matt was exactly that. He was prompt, professional, and refreshingly easy to work with. No unnecessary jargon, no drama, just honest expertise and a genuine commitment to getting the job done right. As a small business owner, having someone reliable to call when technology gets in the way is invaluable. If you're looking for an IT professional who knows his craft, communicates well, and delivers on his promises, I highly recommend him. Good people are hard to find. Great IT people are even harder.

Matt Hunt has done everything I've ever needed for my computer, phone, and network. Recently, my…read morecomputer was all of a sudden not working and I called on the chance that he had an opening same day. He really didn't but he's all about helping his customers however he can. He was able to get me in remotely for an hour to see what he could do. In the four-ish years I've been working with Matt, I'd never worked with him remotely. It's very cool and he got to the heart of the matter quickly without being here. And he told me what to do to keep it from happening again and he was right. Matt is kind, caring, funny, nice to kids and dogs, and a total find.

Life saver!! I picked the option to have the parts shipped overnight because my job is 100 percent…read moreon the laptop. Highly recommend. Contacted him Wednesday and got it fixed by Friday

He picked up and dropped it off. I never left the house and it was fixed! I was getting ready to…read morereplace the machine so this saved me so much cash. Highly recommend.

If you lose your precious pictures because you did not back up your computer, Inspector Technic…read moreData Recovery is the place to go. Ronnie is just awesome! I dropped my Macbook one time and my hard drive failed. I took it to the Mac store downtown and the Macnician, and they were not able to recover the data. In fact, they referred to companies charging upwards of $700 with no guarantee that my pictures would be recovered. I hated the thought of losing pictures of my 6 month old son. I found Ronnie on Thumbtack and he is incredibly personable. He made it incredibly convenient for me to drop off my drive and pick it up from him. He also charged a very reasonable amount for the data recovery (the best quote I had) and was able to recover all of my son's pictures and other archived pictures that I thought were just gone forever. He did all this very quickly (within a week) and just provided excellent service. He is the epitome of what a small business is all about. I highly highly recommend him for your data recovery needs!

I have had several computer and data recovery issues over the past few years, and each time Ronnie…read morewas extremely professional and knowledgeable about solving my issues. Not only was he able to recover the data from my crashed computer at a VERY reasonable price, but he was also able to recover files from a failed portable hard drive for my sister several years later. His patience and level of explanation during and after the recovery process were very thorough and helpful. I'm grateful for all of his hard work and his willingness to answer any questions, even well after the project was complete. The company offers a variety of technological solutions which are SUPER helpful and range from small, quick fixes to major, recovery and server creation options. I have recommended Inspector Technic to several friends and family members who were satisfied equally or greater with the level of care, delicacy, and professionalism provided. I will most certainly be back whenever I have a computer issue or need technological advice.

Jaime is awesome and my own personal hero…read more Last year while I was finishing my master's degree, my relatively new PC laptop was dying slowly but surely. (Clearly it couldn't handle all the awesome I was churning out on it.) As a graduation present to myself I bought a Mac and sure enough, a mere week after I bought a new laptop my PC laptop died. Less than two years old and it was toast. (And this is exactly why once you go mac, you never go back.) One of the IT guys at my last job offered to fix it for me, but then I quit that job and felt awkward taking him up on his offer. So, no more PC for me. I was lucky that I had a brand new laptop so my PC dying wasn't the end of the world, but it had everything I did for my master's degree on there, except my capstone/thesis. No, I am not a total idiot and I DO use Dropbox, but all of my research filled it up so if it wasn't capstone related it got kicked out of my dropbox folder. Fast forward a year later, and it sat collecting dust. I kept meaning to try to fix it myself, but that never happened. It was also eating away at me that I lost *everything* I did in grad school, and considering I am actually using my degree it sucked not being able to go back and reference things I did. I kept weighing the cost of having it repaired vs. just letting it go, but one day I finally decided to take it in. I did a quick Yelp search for computer repair, and Techlife popped up first. I read the reviews about him being so amazing and the great prices, and I packed up my laptop and drove over there. I was actually expecting parking to be a nightmare given its proximity to Wrigley, but both times I came here it was super easy and I got rockstar parking right in front. I dropped it off and as promised, Jaime called me a few hours later with the diagnosis - my hard drive was bad. He could install a new one and attempt data recovery on my old one. This all went down on a Friday afternoon, and by Monday morning everything was done and... *drumroll please* By some miracle, he was able to recover EVERYTHING. It's all there, every last paper and important/sentimental photos that I forgot I had that I am SUPER happy he recovered. The best part is the price - it was so good! I got his amazing service, a new hard drive, Windows installed, data recovery, etc. for a price so low I was convinced he forgot to invoice me for something. Even the data recovery was cheap, though he did admit if he would have had to send it off it would have been hundreds of dollars. Jaime, you rock. I'm hoping all of my computers stay in working order so I don't need your services again, but if I do, I will be knocking on your door.

We found Jaime through a friend and he saved us when our old server went down. We're tax and…read moreimmigration business that handles 3000-4000 clients and he had us up and running in less than 24 hours. On a second occasion he saved us again with some quality phone support! Highly recommended!

Alex transferred all of old PC to my new PC. He also organized it with easy-to-use desktop setup…read more Thank you!

The owner, Alex, is a nice dude, but a poor communicator. My laptop was having crashes, and I…read moredropped it off in early June for troubleshooting/diagnosis. I called after several weeks and he promised he'd have the problem diagnosed within the next couple days and call me back. Several additional weeks went by and I called again with the same response, and then once more a few weeks later- a total of 2 months of wait time without any progress or evidence that anything was done at all. I eventually gave up and got my laptop back myself to look at. Googling my error messages indicated that my RAM was faulty, and after replacing the RAM (a 15-minute procedure), my laptop works fine. It took me ~30 minutes of total active time to troubleshoot and solve this problem that I had previously waited 2 months for the owner to fix. I'd guess that Alex was overcommitted with fixing other machines to focus on mine, which is fine if he told me a realistic estimate (i.e. "I'm really busy right now, but check back in a month and I'll give you an update). Instead I got drip-fed inaccurate timeline estimates. Overall, I find it difficult to reccomend going to this business to get your problem fixed unless you have a really easy software issue to diagnose/fix on the spot.

I'm new to the area, so I didn't have anyone to ask for a referral for my recent computer crash. So…read moreI reluctantly used Yelp to find an IT guy. I have a custom built desktop pc that's a few years old and one morning it failed to start. It ended up being a hard drive failure. I dropped my cpu off with these guys and from start to finish the communication we had was awesome. I literally called them 10+ times and they were nearly always available or returned my call immediately. The price was fair for the work completed, he made sure my new windows software was installed and up and running before he returned it. Turn around time was great. I dropped it off on a Friday and got it back that Sunday, and he even blew out the 3 years of dust and pet dander that had accumulated inside of it. Choose these guys if you want to work with an honest professional, pay a fair price, and get a fast turn around.

I dropped my laptop on the pavement a few days ago and was devastated because the last time I had…read moreto get my computer repaired it took many weeks. I called Triple Check Techs and an extremely knowledgeable person answered the phone. He asked me a few questions and then told me how I could go about fixing the problem by getting an inexpensive device from a computer store. Rather than taking my computer and doing a fairly expensive fix the man helped me get my problem fixed in less than 30 minutes for $30. I will 100% use Triple Check Techs for all of my computer repairs in the future.

Excellent service listens to your needs performs to your expectations. Highly recommend this agency.read more

Paid for rush service ($270 - 3 service attempts)) to serve a 30 day notice (over a 6 day period…read moregoing into a weekend) to evict persons living in a probate estate home. Server stuck a copy of the notice in the door on second attempt because he "saw rubbish" outside and assumed they had moved. With that inexperienced and stupid attempt he basically told the occupants what he was doing. (I was told by the office that he had 10 years with the company) Three attempts means three attempts, lousy or not. The same night my client heard from a third party in communication with the occupants that they had found the notice (not legal service). I emailed the company THAT NIGHT and told them what had happened. The server had gone out the third time the next morning prior to the company contacting him. The entire time of the contract, it took the office HOURS to contact the server (they told ME this) They gave me one more service attempt because they had admitted they screwed up. The server saw lights on and heard voices inside but (surprise) they wouldn't open the door. For the last three days of the service period, I emailed the company for status without response approximately 10 times. When I called, they told me that they received the emails, and were waiting for their server to respond. I've been practicing law 30 years and have used many companies for service of process. This company had no plan on how you serve an individual, made fatal errors, and had poor communication both internally and with the client. I wouldn't use MSI to serve a notice to a child's teacher that they were sick that day, let alone anything important. Without any doubt among the worst in the Chicago area. Stay away and don't waste your money. ----- Regarding the owner's response below, it is utter nonsense. I sent these guys to serve notice on a vacant house for $270? The owner is lying. I told them three people lived there. They were sent there to serve notice, not to make a judgment call on occupancy? Oh, and do people ever leave a house? Their server left a notice in the door, effectively rendering any future attempts futile. The woman in their office admitted it, that's why they gave me an extra attempt. It wasn't a "courtesy" attemp. They screwed up. You have a weekend job and you don't communicate with the client? That's poor business practice. As far a suggestions. YOU MADE NONE except a stakeout which given your track record would be a waste of time and money.. I emailed 6 times Monday morning for status, and called when you didn't answer. Hey man. I know it's painful to get a bad review. But you should suck it up and try to get better instead of lying on Yelp. You have a poorly run business.