Unfortunately, someone took it upon themselves to improperly disconnect my external drive over the…read moreholidays. This ended up resulting in my hard drive no longer working. I truly feared all of my files were gone forever. Wedding pictures, baby photos, and vacations we'd taken over the years. Plus all my music and video files. Adam and the Nerd Rangers saved almost everything for me on a 5TB drive. Their pricing is incredibly reasonable. I'd called a couple services that would have needed me to mail off the drive and they quoted me much higher rates as their minimums. I'm so glad I found Nerd Rangers. They're local and kept me updated every step of the way. I can't recommend them enough. Thanks again guys!

I was unsuccessful with a previous computer store, located on Ogden ave, figuring out the reason my…read morehigh end gaming PC would crash while running games. They ran their tests, charged me a fee and could not replicate the failure. Once I got the computer home, it crashed once the game was being played and they said they did everything they could and I was out of luck. I decided months later to see Adam at nerd rangers. He was very thorough in gaining background on the issue. He asked me whether the other repair shop tried to run the actual game? I was not sure so he went ahead and loaded Fortnite and said he would do his best to replicate the issue. Later that day he reached out to let me know that he believes he found the reason the game crashed (as it did for him) and he felt confident that he fixed the issue. When I went to pick up the computer he reassured me that if for some reason the fix didn't work he would continue to work with me to identify the problem. Happy to report that I've run multiple games with zero crashes and everything is running fine. The level of service, detailed questions and customer care was excellent. Thanks Adam!

In thirty years of using IT services, we have not worked with a service…read morethat is as user friendly and responsive as iEple. Our most recent hardware/software crisis occurred late on a Sunday evening. iEple was there within the hour and staff worked throughout the night to restore the failing system and have us up and running by daybreak. With iEple, each issue is tracked with a 'ticket' that results in an email summarizing the exact nature of the problem and the 'quick-fix' solution as well as plans or proposals for longer term management and prevention of the problems. It is reassuring to be able to file these emails into folders that create a great log book for current and future reference. Other IT services promise this type of documentation and communication, but iEple has been the first to consistently provide it. And the fees? Thirty percent less than we often paid in the past. iEple is a hard deal to beat.

From the owner: One-stop technology solutions means your business can get Computer Support , Monitored Backup,…read moreCloud consulting, Server maintenance network protection and any technology related help, without the hassle of looking for different providers.

DPC Computer Repair to the rescue again!…read more I got tripped up when upgrading my laptop computer to Windows 10, version 1903. After the upgrade, I got a message that the Intel driver for the hard disk needed to be updated. An update was available online but some people were reporting that it would not install correctly if the previous version of the driver were was still there. So, in preparation for the driver update, I renamed the existing driver (rather than removing it). After doing this, I rebooted the laptop so I could install new driver - at least that's what I intended to do. Since I had renamed the existing driver, Windows couldn't find it and therefore couldn't access the hard disk and therefore the computer could not boot up - not even to safe mode. DPC Computer Repair to the rescue. I took my laptop to Adam. He worked his magic - he got the laptop to boot, completed the v1903 install and applied all the available updates. Voila! I now have a functioning and updated laptop computer Again, if you're looking for a computer repair business in the Naperville area, I highly recommend DPC Computer Repair. They are easy to work with and do very good work.

I had reached my wits end with my custom PC build. I could not get the PC to work despite my…read moretrying & retrying to get all the connections right. I took it to DPC after driving by the store and then looking at the reviews. Adam was great when we first spoke over the phone and so I brought it in to the shop. He was able to figure out what was wrong quickly. The best part was he kept me updated all along the way, even if just to say he wasn't able to get to it the day I dropped it off. Such a rare thing to overcommunicate. Will definitely be taking my PC's to DPC when I need help!!

My lap top was ready for the recycle bin. Then I found Russ,…read morenice guy, he fixed up my lap top same day, no problem. Now I have a guy , you need a computer guy. Make Russ the guy . Terry B.

I am typing this on my newly repaired laptop thanks to Cutting Edge's efficient and affordable…read moreservices. Thanks, Russ!

There is one serious problem with the standard 5-point rating scale, and My Computer Guy is a…read moreperfect example of the problem. He deserves at least 7 stars, maybe eight! He is professional. He is friendly. HE is VERY knowledgable. He removed the center monitor from my three screen set up. He replaced it with a new top of the line Lenovo with windows 11, a built in webcam, etc. He loaded Windows 11, reconfigures the three monitor setup. He cheked it all out to ensure everything was working perfectly. We said goodbye and he went his way. Then...the next day he sent me an eMail just to confirm that everything was still working 100%--(which is was, and still is). Whenever I need onsite tech services I never consider calling anyone other than My Computer Guy. Doesn't that sound like a seven on the five-point scale? Yeah, I thought so too.

After about 5 years of living in a Lennar-built "smart house", I was finally done with what they…read moredid to make it start. I learned that my internet comes in from the outside, to my router, to a switch, and then to the access points throughout the house. This is the setup for businesses, colleges, etc, and not really for the home users (which must be why Lennar changed to a different setup now). For the most part, it would work seamlessly, however, once every few months, something would go wrong and it would take me a day or two (of luck) to get it running away. I was sick of it and wanted a system more like a home user even if that meant a downgrade with how it worked. I contacted My Computer Guy for an SOS, and he replied immediately. He asked for more details about what I could let me know and we made an appointment a few days later due to my schedule. On the day of, My Computer Guy showed up and was very polite, proper, and professional. Also, ironically, my internet/wifi died after our initial conversation. If Tom had one goal, it was to, at least, get my wifi back. Happy wifi, happy wife, and then I have a happy life. We both headed to the basement so he could troubleshoot the issues. To me, it was just a bunch of wires connecting somewhere, someplace. He figured it out right away and started to troubleshoot the system. He would share some tips to improve my wifi/internet. After about 30 minutes, give or take, he found the problem, fixed the problem, and helped me install a normal user-friendly wifi system. Also, he gave me some recommendations to improve the overall system and helped me set it up. Overall, I would rate this business an A+. Friendly, professional, prompt, and very knowledgeable. Will continue to contact in the future for other IT-related issues and more.

I have bought a laptop and desktop from Computer Greeks. I have also brought my computer in for…read moreinfected check up. Each time they have been so helpful and took the time to explain the problem to me without making me feel like a dummy. I would recommend this place to anyone who wanted to update their computer or get advice on their current one. Thanks guys!

Never use these hacks. They are completely inept - they're rude & have no sense of customer…read moreservice. Wouldn't trust them to change a lightbulb. They charged me to break my laptop that was working completely fine & just needed a new fan. I pick it up from them, they didn't replace the fan, the old fan is louder than ever, & the screen now doesn't work. What did these guys do? They then called me telling me to buy a worse laptop from them for $100-off a $900 laptop (the one they broke was $1500). Bunch of guys who have no idea what they're doing & don't care about the customer. Never trust them. TLDR: Charged me $100 to break my laptop

The workers are very nice and helpful and the prices are reasonable. Great store overall!read more

Came in today to purchase business shipping labels and left extremely grateful for Ashley's help,…read morealongside a new business membership. Thank you again for outstanding customer service, Ashley!

Life saver!! I picked the option to have the parts shipped overnight because my job is 100 percent…read moreon the laptop. Highly recommend. Contacted him Wednesday and got it fixed by Friday

He picked up and dropped it off. I never left the house and it was fixed! I was getting ready to…read morereplace the machine so this saved me so much cash. Highly recommend.