what's the point of having a phone!? if customers can't place orders for pick!? definitely will not be back staffs are rude.

Size of bingsoo was small for the price but it was good. If you aren't a fan of cheese foam, would be good to know that it's on top when you order. They also topped it with coconut flakes, which I'm not a fan of but also did not know would be on top. Bottom of bowl had frosted flakes. Otherwise milk base and strawberry syrup were delicious. Space could be cleaner but they were very busy. read more

Tsaocaa Niles - Regular size strawberry bingsoo - Bubble Tea Near Me - Niles, Illinois

I came here over the summer because there was another place in Niles that had bingsu on the menu, but didn't have any when I tried to order. So I came here instead and it was delicious! read more

So happy to see more boba places opening up in the northside! Stopped by here after a hmart trip during grand opening week. The inside is decorated really cutely. The staff are still getting use to the flow and customers. The food took a little bit to come out, however, it was really fresh and tasty! I really liked the egg waffle as I have not have positive experience with other places. It was very fluffy and crunchy on the outside. Will go back to try out more items. read more

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Food: we got the king of oolong milk tea with cheese milk foam and the Potato corn dog with half dog/ half mozzarella. The oolong milk tea is really good with a rich tea flavor and pairs well with cheese milk foam on top. The potato corn dog was very crispy the cheese pull was very satisfying. Service: has two kiosks for easy ordering and the employees are very fast and polite Ambiance: very casual, spacious place to drink boba and relax read more

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Been here two times and the boba drinks are def consistent! First time I got the bubble waffle and Oreo milk tea which were both good. 2nd time (not pictured) I got the strawberry milk green tea with crystal boba included 30% sugar while my partner got the lychee milk green tea with crystal boba included 30% sugar. Both weren't too sweet with a hint of green tea at the end. It was surprisingly very good and reminded me of Milkita candy. So far good franchise at a very popular Hmart/King Spa plaza and good parking. def visit if you don't wanna travel to downtown or the city read more

Tsaocaa Niles - Bubble Original Hong Kong Egg Waffle - Bubble Tea Near Me - Niles, Illinois

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Came across Tsaocaa in Niles scrolling through IG and was excited to try them out since I was in the area. Located near Hmart, there is plenty of parking too. Upon walking in, the space is open and clean. To the right there are 2 kiosks to place your order. I ordered from the counter and the girls who took my order were friendly and answered any questions I had. There is a lot of drinks to choose from too! Best past is they have lactose free milk as an option! We ordered two drinks and a snack that was just added to the menu. First drink is the iced lychee tea with milk cap substituted with lychee boba. Second drink is the strawberry purée milk with lychee boba. The cheesy fried bun was a new item and it looked good advertised in the picture. The lychee tea was icy, refreshing, and had a creamy finish. The strawberry milk was so good! Reminded me of strawberry Nesquik that I drank as a kid, but with purée strawberries. The lychee popping boba was yum too. A few minutes later they brought out the cheesy fried buns. At first glance I was skeptical and thought could they have used sliced Kraft cheese? I was expecting Swiss cheese since that's what was pictured. My first bite and I was not impressed. The bun was sweet and super greasy at the bottom that it soaked through making it really heavy, and then add the condensed milk and cheese. The flavor combination was just not working together. The bun reminded me of a sweet Chinese donut dipped in condense milk. If ya scrape the cheese off and dip in condensed milk it's pretty good. But that cheese has to go! The waitress did ask for my opinion since the buns were a new item. I was honest and said it needed work. She was appreciative of my honesty though. I think adding Parmesan/Asiago cheese and garlic butter to the sweet bun would make it a savory snack! Or have a second option of just the sweet donut and condense milk. I'd definitely come back here and try other drinks and snacks! read more

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Walked in on a weekday evening before stopping by the local HMart. It wasn't that busy but they were preparing some drinks. There are a lot of different drinks and food items to chose from. We just got 1 drink to try, a non-caffinated one because it was later in the day. Overall decent drink. We asked them to split it into 2 and they were able to do so. read more

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Tsaocaa in Niles?! I came here during their Friday grand opening and I'm already thinking about coming back to try some other items! They offered BOGO Brown Sugar Milk Tea for their Friday grand opening deal. I ordered the King Oolong Milk Tea and got the Brown Sugar Milk Tea for free. Both drinks were good and the tapioca was nice and chewy. I've had a bad experience at their Chinatown location and never returned to Tsaocca ever since, but I'm glad I gave them another try in the burbs. You can either order at the counter or at one of their 2 kiosks at the front of the shop. There's a decent amount of space inside. Excited to come back! read more

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Loving this place!!!! we went when it first opened and have been coming back ever since! Service is great and they are fast. You can order at the kiosk or at the counter. The decor is really simple but cute! They have misty drinks, but there are some food options. We did have the chicken I personally thought it was salty but the other people I were with said it wasn't, so it's it's a toss up on that. Enjoy! read more

Tsaocaa Niles - 2 Brown Sugar Milk with Bubble & a Matcha Milk with Bubble - Bubble Tea Near Me - Niles, Illinois

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My boys and I decided we needed a quick dinner option after Swim Lessons nearby at the Niles Civic Center. We ordered a 5 chicken strip combo with fries and added an original waffle and got a black tea unsweetened with a bit of milk foam. Everything we ate was hot, fresh, and delicious, ....kid approved! The service was also easy and I appreciate that our items came out as they were prepared, demonstrating freshness. The staff was courteous and it didn't take long at all for the food to appear from the window at the ring of a bell. The space is clean and tidy, I'll try to dub "Cutsie, playful, Chinese decor" with toys, plants and bright pictures minimally presented. Their slogan, lit up in white neon tube lighting says, "Wherever you go, whatever you do, I will be right here waiting for you." I hope so. read more

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Very good boba spot. All the boba variations I've tried have all been delicious. If you order food, be prepared to wait a while for it. Even if there's not a lot of people, there's usually a long wait for hot food. But other than that the service is good the drinks are even better. read more

Tsaocaa Niles - Flamin hot corn dog - Bubble Tea Near Me - Niles, Illinois

A newly opened boba place in Niles, right next to Hmart in the same plaza. Nice location just to stop by after the grocery shopping to get my boba fixed! Kiosk ordering, fast service, really nice boba tea and fruit tea selections similar as other locations, nice to have one in Niles! read more

Tsaocaa Niles - Bubble Tea Near Me - Niles, Illinois

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I really like the Chinatown location so I'm excited that this one finally opened in Niles. Their menu coconut drink selection seems different from the one in Chinatown, and I'm here for it! I love coconut. :) I ordered the coconut mango slushee with coconut pudding since it looked delicious on the menu. However, when I received my drink, it didn't look anything like the one on the menu at all. I barely had any small bubbles in my drink. I think my mango was also blended although I preferred to have the mango bits as shown on the menu photo. The drink was a bit disappointing because it didn't have a strong coconut flavor. The pudding wasn't soft and it was difficult to drink with the straw. However, this place seems like it just opened and they're probably still adjusting. I'll give this place another try whenever I'm around the area next time. read more

Tsaocaa Niles - Coconut drink menu - Bubble Tea Near Me - Niles, Illinois

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I enjoy visiting this location after a successful super hmart run. They offer a wide variety of selections, always delcious fruit teas, milk teas, yogurt drinks, slushies, and snacks and more. It's such a cute little spot. The mango yogurt tea I got was so yummy, sweet, refreshing, and flavorful. Service is very good, everyone is always super nice and friendly, even if there are lines of customers waiting. It's always super tidy and clean. Decor is very cute as well. If you're in the kids for a quick boba, I suggest stoping in and having some on your next super hmart run or even to grab some just because! read more

food was extremely uncooked, my drink tasted like I bit into a grapefruit peel service was chill overall so not get the food I feel like I'm getting salmonela as I chew into the food read more

Tsaocaa Niles - 24 oz. Large Iced Mango Green Tea with Milk Foam Slush - Bubble Tea Near Me - Niles, Illinois

good food, good drinks, cute seating area. wait isnt too unreasonable considering low staffing. wish they had hand sanitizer easily available because theres only one bathroom and they tend to get crowded tables can be a little dirty, but they only have 2 people working at a time so theyre busy completing orders that dont stop. read more

This is my go-to boba spot in Niles. It's situated in the same plaza as Hmart, which is very convenient to stop by before or after grocery shopping. Plenty of parking space. Their drinks are always on point, consistently good! Their fruit teas are one of the best. My favorite is the very mango drink with pomelo. It's so refreshing! Their service is fast even though they're always busy. Bright room with plenty of table and seating space. Highly recommend read more

Tsaocaa Niles - Bubble Tea Near Me - Niles, Illinois

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I got the mango milk tea at 100% sweetness. Was below average. Sweetness tasted like it was at about a 60% considering how bitter it was. Mango flavor was minimal. And the tapioca was stiff and lacked any type of brown sugar flavor. As far as the mango that came in the drink, it was okay, just would be better if it didn't have the seed rind on each piece. Also it was more expensive than the average bubble tea restaurant so overall I rate it a waste of money. read more

Was excited to try this place as the menu was pretty extensive with milk tea, egg waffles, popcorn chicken, Korean corn dogs and shaved ice. Went with the king of oolong with their amber tapioca. Had a nice subtle tea flavor with hint of milk. Not sure why the tapioca was amber color but was no different from the regular dark tapioca from what I could taste as well as texture was soft. Tried the egg waffles as well which were nice and warm with a pillowy texture and some chew. The interior was a bit eggy, almost like an egg tart which I was not expecting. Ordered the fried milk buns as well. The picture and the description says "drizzled with sweet icing" yet what I received was the buns covered in powdered sugar. I took it back to the counter asking if it was supposed to be powdered sugar vs icing and the response was it's always been powdered sugar. It reminded me of the fried Chinese donuts that are served at Chinese buffets but with powdered sugar. They tasted fine, I was just a little turned off that the product didn't match what was shown or described. read more

Bad customer service and overpriced. Waited forever for my order and then order came out wrong. I was given an attitude by the employees as if I was the one that did something wrong. I wasn't upset about the order being incorrect at all because I understand mistakes happen but to then be given an attitude by the employees makes no sense. At no point did any employee apologize for the inconvenience but I guess that's what happens when you have a bunch of teenagers running the place. I would suggest some customer service training. read more

The boba here is very delicious! I was amazed when i tried this boba. Amazing customer service! They took our orders very carefully and didnt rush anything! 5 Stars all around! Must try! read more

Amazing drinks. You can pick how sweet you want it to be. I got the Colorful Passion fruit & lime drink. So refreshing! We will definitely go back! read more

Place is good but pricey. After a tip it comes out to $8. If it was a dollar+ less I would come here more often. Not sure if I can justify this price. Shared Tea is going to be opening up in Morton Grove soon and you bet I will switch sides if it's more affordable. read more

Maybe that day we went ac is down because is way too hot in there while we do 8 orders of drinks via their kiosk. Owner gave my friend a drink because he's been there 3 consecutive days. Hopefully he remembers me tomorrow so I can get free drink too! Servers needs to smile more often and be more friendly even though is very tiring and is hot. Drinks and waffle? A-Must-TRY!!! read more

Pros: Lots of drink customization options via kiosk. Drink tasted good. Open late. Cons: Definitely way overpriced considering the size of the drink. I paid around $9 for a drink that is smaller than a McDonald's small. At Avalanche, you pay ~$2 less and get a much larger drink. Also, maybe it was just a bad night but I waited 12 minutes for just a drink. Didn't seem like it was overly busy. read more

Really quality for drinks and street food. They are one of the best bubble tea places in the suburbs for sure. Like most bubble tea places in the US, opt to reduce sugar. Often times you do not need that much, especially if you already have boba, jelly, etc. read more

Growing menu - recently added bingsoo. Hot food is also surprisingly good, and a good deal: takoyaki, brown sugar fried rice cakes, popcorn chicken, corndogs, waffles, etc. Boba drinks are always yummy and Tsaocaa offers a wide selection of flavors. Seating is available but tables are up to 4 people so not really for big groups. Nearby H-mart, Niles Library, and Arirang so we find ourselves in the area often for a sweet treat after dinner, shopping, or studying. read more

Tsaocaa Niles - Injeolmi bingsoo (large) - Bubble Tea Near Me - Niles, Illinois

Drink was great and super tasty, menu has a ton of options. The service was great and the place is well kept. read more

Tsaocaa Niles - 24 oz. Large Brown Sugar Milk Black Tea with Oreo, and Milk Foam. - Bubble Tea Near Me - Niles, Illinois

Come back to check again. Best bingsu I've ever had! The texture of the shaved ice combined with the variety of sweet toppings makes it a delightful treat. Definitely worth trying if you want something unique and delicious! read more

Tsaocaa Niles - Bingsu - Bubble Tea Near Me - Niles, Illinois

They have two drink ordering machines, which is nice if you're new to the place to see the options. The service is just okay. The place is like a typical cafe, they have a decorative sign that is cute and they sell a lot more keychain items which is new. The drinks are sometimes good and at times it can be overly sweet/bland. If there was consistency, then it would be good. But it's like that for many of the boba shops. Different people make drinks differently so the taste varies. read more

Got a mango yogurt with coconut milk, asked for no milk and there was not an option to not have any milk but they couldn't accommodate. Seems like they had their drinks pre made maybe. We ordered 3 different drinks and they were all very bad tasting. Not flavorful enough. I like that we can customize the sweetness but the flavors is the fruit juices was very faint. Not tasty at all. Slow service. Took 20 minutes for 3 drinks. read more

I've gotten many drinks before and they have all been really good and I've also gotten corn dogs which were also really good.

Nice to have a better boba options closer to home. Otherwise I'd have to drive all the way to Chinatown. I wish this location also had the shaved ice and chicken wings like the location in Chinatown. I really enjoyed the brown sugar boba tea. It was good and not excessively sweet. read more

Must be premade, went in once asking for just avocado, they said they can only give avocado/coconut

Overall the taste and flavors are great but the consistency is a little lacking. For example, the milk swirl (strawberry) usually has regular boba but then randomly switches to Crystal. The mango milk swirl based on the menu I assumed would be regular boba but had popping boba. Will use the special instructions next time because it does taste good. read more

New location with kiosk ordering available and fast service. the boba was nice and I am glad this is close to my house now in niles. right next to Hmart read more

3 stars, but just for the waffle. The experience buying it was terrible. I walked into an empty store front, talked to a girl at the desk who directed me to a kiosk. I placed my order and it prompted me to tip before I even got my items. I completed the transaction and was told to wait for a text. Seeing that the shop was empty, I figured my waffle would be ready in just a few minutes. While I was waiting, I watched someone come out with food for the girl behind the counter. 11 minutes after the order was placed, my waffle was finally ready. The girl behind the counter was eating with one hand while she handled my food when it came out. Thankfully it was already partially wrapped. I've been to Hong Kong and China many times and getting these waffles has always been a treat. This experience was so lackluster, that I probably won't be back even though the waffle tasted good. read more

Spotless interior & inviting staff. They make it easy to order with terminals right next to the door. The staff provide good insight on the selections. The popcorn chicken is a must. Order the drinks with extra sugar if you like it sweet. The only downside was the boba, it could be better. read more

My order came relatively quickly, despite it being noon on a busy Saturday. Workers were nice and efficient. I was surprised to receive two free grapefruit teas with my order. I guess they had a BOGO going on for their grand opening. Chicken was well-seasoned and had a nice flavor. Mango green tea slush was sweet, despite my only selecting 30% sugar. Brown sugar milk tea had a nice flavor but tea wasn't quite as strong as I usually like. Grapefruit tea with lychee bits was the best drink. Nice fruity flavor, the lychee bits weren't too sweet. This is a nice spot to grab a quick snack/pick-me-up after an H Mart trip. read more

Tsaocaa Niles - Popcorn fried chicken, mango green tea with milk foam, brown sugar bubble milk tea and grapefruit lychee tea x2. - Bubble Tea Near Me - Niles, Illinois