I had and appointment last Saturday with trueforce pest control nobody came,call nothing.they said they got my # wrong,they have my address.

My former pest control company kept raising their rates. I looked on yelp for a locally owned pest control company and requested several quotes. After reviewing pricing and customer comments I selected Truforce pest control and I am so glad I did. Since using this company they have been responsive, professional and customer service oriented. I highly recommend you get a quote and give them a try, you will not be disappointed. read more

What a nightmare! If you want to have your money taken, these are the people to do business with. I have contact TruForce on several occasions regarding the billing and services which they provided. I have communicated that their pest control issues were necessary for the interior of my home to address scorpions and other pests but that the exterior of the home was unnecessary due to the fact that I am a part of an HOA. Additionally, I notified them that I would need to have notice so that I could have my dogs kenneled or appropriately relocated. Despite this information, I have been notified that on several instances they have sprayed the exterior of my home - ignoring the need for interior service and billed over and over despite not providing the service that I required. Finally, despite communicating with them often to address this matter, I was contacted by an individual named Chris and threatened with my credit being adversely affected when I refused to pay for a service that was not adequately provided. I sought to speak with the General / Regional Manager and was then ignored and my information was sent to a credit reporting agency rather than addressing my concerns and remedying the complaint. I feel as though I have been exploited and disregarded as nothing more than a checking account rather than a valued customer. I had to file with the Attorney General AND the Better Business Bureau. I'm hoping to get some sort of resolution before it continues to escalate. read more

TruForce is a truly a stand up company! They are knowledgable, friendly, and easy to work with! I noticed an improvement as soon as they day after they came! We had a serious ant problem before they came and I'm happy to say that that has been taken care of! I now feel safe having my children play in our backyard. The tech was patient with answering questions, flexible with our schedule, and we felt comfortable having him in our home. We highly recommend them!!:) read more

TruForce Pest Control - The TruForce truck! - Pest Control Near Me - Chandler, Arizona

A kind and courteous guy came out. I unfortunately forget his name at the moment. He seemed thorough and not rushed. Update: Although the service is professional the billing is horrible. What they call errors in billing, I call fraud. The free initial service was charged. I signed up for every other month, they charged me every month. I called many times to be credited. When I had enough and tried to cancel, they tried to tell me that I had a contract. Be careful when you sign-up with this company. Update: 12/18/17 So, I got a call today from a Mr. Wes from TruForce. This is after I've gotten a collection notice. He stated that he will do away with the collection and give me add a discounts if I do Business with them again. He acknowledged that there was a billing error with many customers. I still call that fraud. He said if I cannot do business with them the collection will stand. Now, along with fraud I call it blackmail. read more

Raymond was very knowledgeable and personable. He was very thorough and patiently listened to my concerns regarding the safety of my pets when treating my premises. Fair price and will use them again! read more

Best pest control company out there. The tech that sprayed my home was timely, friendly, and professional. Not to mention he was extremely knowledgeable and gave me the full run down of everything going on during the service. Definitely using them again and would highly recommend! read more

Wayne is wonderful!! He's an awesome professional representative of your company - he is prompt, personable, polite, efficient, and thorough in all his communication. More so, he is as kind and patient dealing with me, as he is at giving attention to our dog, Max!!! Thank you for taking such superlative care of us and our property, Wayne. In fact, our referral to TruForce was endorsed via both of our children, who have been customers longer than us... and we will ALL continue to recommend this impressive organization. I'd like to also mention that office staff is likewise personable, professional and responsive to all our needs. Kudos, ALL! read more

Jose and the TruForce team consistently do a good job keeping my property free of bugs, scorpions,etc. They're reasonably priced, responsive if I need them to come out off cycle from their regularly scheduled visits, and always very friendly. I have been a customer of the company for 6 years and they do a quality job. I would highly recommend. read more

Raymond was outstanding! Showed up when he said he would. Took the proper precautions to avoid irrigation and wiring and filled in the trenches to where you could barely tell he was even here. Very professional attitude and demeanor. You should be glad you have an employee like him, they're hard to find these days! Thanks Truforce! And THANK YOU RAYMOND!! read more

If I could give 0 stars, I would. This is the most incompetent, unethical company I have ever done business with. Not only did they not schedule service as contractually obligated to, one I started calling for service, they stood me up. Three times. I contacted Greg, the account manager, who assured me he would release me from my contract without paying a $200 cancellation fee as this was "unusual" for them to have this type of issue. Fast forward three months, and I get a collection notice in the mail. Also, what a surprise, Greg is not willing to call me back. If you want a company that provides no service, takes your money, and refuses to talk to you - you found it, enjoy! read more

We have a new home that we 100% trust with TruForce. Today, we had Wayne over and he was very honest and upfront about a potential termite problem. He made sure to educate us and equip us to make the best decisions. We were blown away by his integrity and customer service. Great experience today! read more

What an amazing company, they have a great and reliable staff! They never rush through the job, they're great with my dog! We've been using them for years and never once had an issue. Eric is our tech and he is awesome! Their customer service it top notch. Take my word for it, they're the best!! Don't waste your time anywhere else read more

TruForce Pest Control - Pest Control Near Me - Chandler, Arizona

Great experience with TruForce. Quick response on my request for a quote, and they were able to come right out to the house for a black widow issue. There was a bit of a hiccup on the arrival time, but Matt did an excellent job explaining what he was going to be doing, and took care of the work in less than an hour. I would highly recommend. read more

Truforce recently serviced my new home for the first time and did a fantastic job. It was a full coverage service (interior and exterior) and they explained every step of the process. Jonathan's work was quick and efficient. No haggling about upsells and add ons, just a fixed price for full service coverage. This is how home service businesses should operate. Thanks TF! read more

We hired another company before TruForce that came out with a little hand sprayer and barely sprayed our property, needless to say the bugs were still there. We fired them and hired TruForce the following week, they came out and sprayed the yard with a line hose from their truck. No more crickets that night... silent! These guys rock! read more

We always have great technicians service our property for pest control. They are very knowledgeable and listen to your needs. We especially love reymond. read more

TruForce responded immediately to our urgent request. They then scheduled same day service in less than 4 hours. Finally they sent a very professional, knowledgeable and personable tech named Matt out to perform the service. I'm not easily impressed, but huge kudos to TruForce. They'll be our pest control company as long as we're in AZ and I'll refer anyone in need to them... read more

They are efficient and reliable. Great job and customer service for an incredibly reasonable price. Best pest control company I've had in the 25 years I've been in Arizona. Keep up the great work, read more

Raymond was very professional, covered all areas of the property and was very considerate. He did an amazing job! What a pleasure meeting him and I appreciate his due diligence making sure he followed through on any questions and his thoughtfulness on making sure nothing was missed during the treatment. What a great experience!!! Thanks read more

For my initial visit, Antonio serviced my townhome and answered all questions I had in regard to the chemicals, pests, and even educated me on what to expect in the foreseeable future with activity around the home. He was an absolute gentleman and very patient. They also came out within 24 hours of me contacting TFPC! read more

My dude SpiderMan just finished treating our home. Very efficient, super nice guy and the service I have grown to expect every time from the beginning of TruForce. Yes, we are OG's read more

Great service, great product. They are very attentive to our requests. More than happy to come back in between services free. I have use them for over a year and will continue to do so. read more

TruForce Pest Control - Raymond did a great job and took time to listen about our problem areas. - Pest Control Near Me - Chandler, Arizona

Nothing positive to say. Came door to door and sold me a list of lies. Their "powerful, but pet and kid friendly" product didn't work at all. Within days of service we saw more insects and pests than before. When we called to have them come out to remedy the situation I was told that we could expect to see more activity because we were killing their food. Would have made sense if I didn't have to do that 4 times. I called every time our home was serviced to complain and ask them to come back only 1 or 2 weeks later. As a mother with an infant, seeing multiple live scorpions in my house was pretty upsetting. Unsatisfied with their product I called to cancel their service. They told me that in order to cancel I needed to pay 179.00. 180 for a service that I wasn't going to receive and that didn't work. I refused. After multiple calls from both my husband and I we finally got them to agree to cancel. Only to have them charge us for a service again. This is the most incompetent company with a junk product. Don't recommend and never using again. read more

I have been using TruForce for a while now and I have never had anything but an amazing experience! I was at work during the service and had forgotten to close the dog door, Technician called and left a voicemail and told me he was able to close the screen door in the back while the pup was inside and still complete the service. Went above and beyond when I had forget to do my end. I appreciate it SO much! read more

Reached out to this company for a quote and scheduled a service YEARS ago. They never showed for the appointment so I called them....Their receptionist states that they came the week before and serviced my house, when I was out of town. I said nobody came out and I still have bugs everywhere in my yard. I have cameras and I have a padlock on my back gate and never did these guys come out to my house. I agreed to an $89 service for my front yard, back yard and inside yet never got anything. Receptionist says there must of been some sort of issue and will reschedule. Two weeks later, scheduled appointment time and no technician comes to service my house, so I go with another company...Two months later I get a bill for $89 from Tru Force. I explain to the receptionist I never got a service from the company and that I'm not paying the bill. She says to disregard and that they sent the bill in error. 4 years later....Present day. I'm trying to buy a car and there is Tru Force Pest Control on my credit report for an $89 service that I never received!!!! This company is nothing but scam artists. A week later companies response to my review is you couldn't find me in the system however you've reported me to collections. Come on!!! read more

TruForce seems to be making strides in their attempt to change the culture for the better. As noted in my previous review, conversations with TruForce were contentious and left me wanting gauge my eyeballs out. They have recently made some additions to their staff to "clean up" their negative reputation. Scott was brought on board and reached out to me on numerous occasions to apologize for the experience and sincerely wanted to make things right. Although, I won't be signing on with them any time soon; I would be willing to entertain the idea if there product choice changes and Scott's infectious positivity and customer focus continues to trickle up, down, and across the organization. read more

We switched to TruForce a few months back and are SO happy we did! Our pest issues were addressed and we were given a lot of different options of how we wanted to treat them. They have been coming monthly and our big problems are non existent now. Johnathan is our tech and is so professional, kind and takes the time to explain what he is doing and why. Can't recommend this company enough for their service as well as their product!! read more

Mr. James took a lot of time in doing our house. He took time to explain all he was doing. I'm very thankful for his hard work and I hope Tru force recognizes his efforts. Job well done!!! read more

TruForce Pest Control - Peace and love to all! - Pest Control Near Me - Chandler, Arizona

TruForce was amazing. They came out the same day and explained to me exactly what they were doing. The tech was friendly and engaging. I'm thrilled with the job they provided. I'm happy with the service we set up for the future. read more

My favorite pest control company for many reasons. SO thorough every time and listen to your needs. They always ask what Pest activity I've noticed and tailor each spray according to what's going on in my home and on our property. Always respectful when inside my home and really take the time to do a good thorough job. BEST scorpion experts out there. Use TruForce read more

We moved into our home three years ago, and soon found that the whole neighborhood is infested with scorpions. Our neighbors told us that bug spray doesn't work on them and it's just something you have to learn to live with in AZ. This was totally unacceptable to me. Fortunately, someone recommended TruForce for dealing with scorpions, so we tried them. The results have been impressive. In over three years, we have only seen a handful of those filthy creatures in our house. My neighbors, on the other hand, are still infested. Bug spray may not be able to seal the scorpions out completely, but TruForce has made our house livable. On the rare occasion that I have seen a scorpion, I call their office and they are at my property within a day or two. You can't ask for better service. They consistently do a thorough treatment of the exterior, and they'll spray inside on request at no extra charge. I have never met a technician I didn't like, and every time they come, they ask me if I have any special requests for service. Nice people. Their customer service is great too. They text and call me the day before coming so I can keep my dog inside while the technician takes care of the outside. Any issues I have ever had were taken care of quickly and professionally. I recommend TruForce without any hesitation, especially if you're seeing scorpions. read more

Frank was wonderful, informative and professional. Also, let me know when he arrived, as we have little dogs and also as he was leaving. Truly appreciated all of his help. Thank you! read more

Bulletproof pest control in under an hour. Even better customer service. Matt had enough knowledge and experience to understand where our problems started and how to resolve them. They were also honest about how the egg cycles work vs how they treat them helping us to understand why we may see an increase in activity after the first treatment. I think that's very important, because most companies won't tell you. Then you end up feeling like they made the problem worse. Educating customers transparently is the best way to handle this business and True force is the first company to do it right. read more

Matt came out today and as always was very friendly even after my puppy barked at him like a big dog. He is the best tech we have had and ask for him every time. We love Matt and I even told my puppy he is family so quit barking. Lol read more

I have worked with TruForce for years in my old house. I loved the fast response and friendly technicians. I just moved into a new home and wanted to start service. I greatly appreciate Wayne Johnston when he came today to service my new home. I appreciate his honesty and commitment to provide stellar service to his customers. TruForce is the company to call! read more

Michael Oborn was very nice, answered all my questions and even found/killed the black widow in my yard!

They are very thorough and always get out to spray our house as soon as they can! We haven't ever had any issues with tru force! I'd highly recommend them to anyone who has issues with bugs!! We love them!!! read more

True force calls & e-mails to remind me of my appointments & they are always on time or always arrive earlier & wait for the appointment time to service. When a new texh comes out, he tells you it's his first visit to our location & asks what we would him to do. I have not heard or seen any companies do this. It's great to know these people care. Thanks again for coming out to spray my restaurant again. Great Job!!! read more

TruForce is amazing - I highly recommend them. They were timely, energetic and helped me understand exactly what they were doing. They made sure to get into all the crevices and really did a thorough job. We will be using them all throughout summer. read more