I have been with True Force a very long time. Great service at a great price. I highly recommend them.

11/14/2017: An update: The company was diligent in reaching out to me about my dissatisfaction and attentive when I expressed my concerns and made suggestions. A girl came to our door to sell pest control services. She never mentioned an obligation should we cancel the service. While they may have sprayed, they did not do what the salesgirl said they would, specifically, remove webs from our property. When I canceled today, they said they are billing us $120 for canceling. I stated I did not know this and was not happy about it. They were nice, but plan to charge me anyway. Seems like a bit of a scam. read more

Always on time. Professional. Efficient but thorough. Always fulfills 100% satisfaction guarantee. We have kids and pets. Thanks to TruForce our home is clear and safe from pests! read more

TruForce was our first experience with exterminators when we came to AZ 5 yrs ago. They've been great and flexible, and we haven't had a pest problem yet. read more

Thank you for everything you did today. We found you so helpful and professional. I was bit by a black widow and you made our family so much more comfortable. read more

I was very pleased with the service that was provided to me. Jackson went above and beyond! He was very thorough and explained in detail what he was doing. I've been getting service for quite some time and he is hands down the best! He even had a duster for the spider webs!!! Can I request him to be my technician every time?? Seriously :) read more

I spoke with representative Infinity at TruForce, and she was absolutely outstanding, she was patient, professional and very service oriented. Thank you for making my experience seamless. Ms. Honey read more

My wife and I had just had our second child and my wife was really concerned with scorpions and other bugs in the home. I had heard good things from friends about TruForce, so I decided to give them a try. I am truly glad I did. Since I called them out, we have not seen a single bug or scorpion in or around my home since. They really deliver on what they say their service does and provides. I would highly recommend them to anyone. read more

We signed up with this company because we had a severe scorpion problem. The sales person feed us this dreamlike relationship that we would have. We were with a good company for a set price, who came like clockwork every month. True force stated that they could do the job cheaper, and we decided to go with them. We were told that we needed to sign a contract for a year. We were also told at that time that they would come out every month,and in addition they would come out sooner if we had any issues with pests sooner than their scheduled visit. Since the initial few months, they have either not returned our calls or not shown up to scheduled visits. They DO NOT come if you need extra service, they don't come every month, and when we decided after being with them for for a year that we no longer wanted their services,we were informed that if we cancelled with them they would charge a cancellation fee in addition to having to pay back what their normal fee was minus what we paid every month. One of the TV judges says, the cheap comes out expensive, and she is so right. It is better to pay a lot more than to have to deal with this type of nonsense. We just don't want anyone else to have to be subject to this type of business practice. We plan to consult a lawyer, and the BBB, however we will desolve this relationship asap Do not waste your time or money on this company!!! read more

Matt S. at Trueforce is an excellent technician. He's knowledgeable, professional, and a friendly guy. Trueforce technicians are always on time, communicative, and they make scheduling, rescheduling, paying the bill very easy. They are flexible enough and work with your pest control needs and budget. read more

TruForce is the quintessential example of a company that puts the customer first and believes in their work. I am always pleased with the service they provide. read more

Great company!!! Always have the best technicians and they do a through job.

This is the worst Pest Control company ever. They definitely impress you on the first visit with their new brushes to knock down spider webs and big talks (all lies) about all the extras that they do over other Pest Control Companies. After that first visit, the toilet is flushed and you, the human excrement, is flushed away for one expensive monthly bill. They even had the nerve to bill me on a service call when they never showed up and double charged me another month because they came out to spray after I saw numerous crickets in my yard 2 weeks after they sprayed. By the way, this was suppose to be a free visit per our contract! When I called to talk to someone at the company about these issues it was like, "HELLO......IS ANYBODY THERE". When they finally called, it was all lip service on what they were going to do to correct the billing issues. These issues were never corrected until I told the manager that I cancelling my contract with their dishonest company. After leaving my concerns on their voicemail, I got bombarded with calls and emails. Funny how that works, they were willing to correct the problem because they didn't want to charge me cancellation fees. That's what I was told. Not that they were sorry for their clerical mistakes, NO, they felt bad that they would have to charge me for a cancelled contract which proves that they were only interested in doing poor quality work at an over inflated price. Bottom line, they were only interested in the Benjamins ($$$$$$$ lost from a lost customer). I later received a $186 bill for the two months remaining on my contract. I was not about to pay any more money to a scamming, unprofessional, and unethical company. Like to donate your money, give it to charity not TRUEFORCE PEST CONTROL! read more

We have had Tru Force for around 2 years. They always come when they say they will be here. If I need anything extra done they are on top of it no questions asked. They provide excellent service and are very friendly. read more

True force has excellent employees but sadly I have to say they just came out to my house for the second time a couple days ago and tonight my dog got stung by a baby scorpion. When I first moved into my house there were scorpions everywhere. After a couple days of my first appointment I could see dead scorpions all over my backyard, which is why I'm confused and honestly disappointed on my second appointment. Not only my dog got stung by a scorpion tonight, but in my kids playroom there was a giant brown spider. Not pleased with my second appointment what so ever. read more

I've had their service nearly one year now and I'm having really good luck with them technicians are great. Very easy to schedule service through them i receive a text message and an email and voicemail every time service is scheduled and I always get it narrowed down to a two hour window very convenient. I would have given them 5 stars but I originally had a few problems getting them out now that I know how their system works it is great read more

Zero stars. I was happy with my prior service but these guys talked me in to trying them. I had never seen a bug in the house before they took over, but now I am infested with scorpions and spiders. When I had the other co I would see dead bugs outside every day. Since true force took over, I have not seen one at all. But I see plenty inside the house. I lived here 3 years (same house) with no problems. I never even seen a scorpion in person until they started there service. Now I kill up to six a day inside. Even In my bedroom upstairs. I truly believe the are using sugar water in their sprayers. They took over in May and it is the end of Aug, and not one dead bug due to there spray. I tried to cancel service and they didn't care about why or the problem, they just threatened me with a charge of a couple hundred dollars to stop service. read more

TruForce Pest Control - Pest Control Near Me - Chandler, Arizona

Buyers Beware!!! This company cheated us into a 2 year contract by with a Door to Door salesman. They have a signature screen that only shows you are signing for autopayments and tell you the contract is month to month. When we went to cancel after 4 months they sent us the full image of our signature with a 2 year agreement attached. COMPLETE SCAM. DO NOT USE.... SCAM SCAM SCAM. read more

why go anywhere else? I have Erick as our technician and he is ALWAYS GREAT! They're always prompt and efficient. I couldn't be more pleased. read more

Excellent customer service at first. Replied promptly. I got a quote but wanted to think about it. I texted A number provided by Tommy to schedule. Ten left a message....Crickets. I have started the process over. I find a company to help me. read more

Have been using them for over a year and have no bug problems. They come on time and spray all the necessary areas.

This company does great work and have the best technicians. Nice to have a good relationship with a company that cares that the work is done right read more

These guys are thorough - polite - on time and have great communication. I haven't seen a scorpion since the first time they came and they have now started working on our rodent problem. They go above and beyond and do whatever they can to save me money. Love this company and highly recommend them. read more

If I could give this place 0 starts I would! This company has been nothing but problems since the beginning. I hired them last July since my husband had been stung by a scorpion inside my house. At first things were ok then around December I started spotting roaches (which I never once seen prior) I called the company and they kept sending people out to spray and even take pictures of the roaches to see why they were not dying. By April I still had a roach problem and no end in sight and I finally had lost my patience. After several pictures were sent to the "supervisor" they said I had German roach problem and it was an extra $240 to treat them for good.... why would I pay more since from the beginning I was telling them about the roaches and they did not bother to investigate and would just spray and tell me everything is ok and leave. The problem got bad because they never bothered following up with the pictures they were taking. They did agree to treat the German roaches for free when I brought this point up and they did finally start dying in May, after 5 months of a roach infestation. Things were ok for a while again but then again this week I started spotting scorpions in my house. I called the "supervisor" Shawn I had been speaking to since he roach problem and was told Shawn is not supervisor and never was and that's why he's no longer here.... really?? After some run around for the scorpion treatment I just gave up and cancelled with this company. I will never ever recommend this company to anybody and they're products are junk!!! After a year, yes they treated the roaches, but I still have crickets and scorpions in my house!!! When they're crappy products don't work they want you to pay more for extra service. read more

I live in the outskirts of Henderson, where scorpions are plentiful . What I love about TF Pest, is that they will come out and treat my home if I happen to see a scorpion or two, even if i have already had my scheduled treatment. The pest guys are all very nice and friendly. Hunter, came out today and did a thorough treatment of the inside and outside of my home, and even HUNTED down and killed a rather large scorpion, as well. I guess "Hunter the scorpion hunter" is a well suited name for him. I know there is no way to completely rid yourself of these pest, considering where I live, but, it is nice to have a pest company that will come out anytime you call. Bugs can be very unsettling. 3 stars because I feel in areas that I live, pest control should be all year and not just during some months. Its clear hrnderson has a problem with these pest in paticular. read more

I'm updating my review unfortunately I was left stranded by the Customer Service side of TruForce. The techs I'm sure continue to do fine work; however they are not provided with the information they should have from the call center to make on time appointments. Also, scheduled appointments are not important to the call center either, as I had an appointment window promised not once but 3 separate times, only to wait and wait for a service technician to arrive which you guessed it, never occurred. I come to find out Opps, they forgot to enter it again in the system, or to communicate with the technician or forgot to call me back. I cancelled my service as my time is not a priority to this company and they continued to make the same errors not once, but lucky me 5 times total. Not acceptable! Top it off we still have ANTS read more

Do not sign a contract with this company. They do not spray on any kind of a schedule. They were supposed to come out every two months and would come out two weeks apart and then we wouldn't see them again for almost four months. My husband called them twice and was told that we were under contract and we just had to deal with it. We still had bugs in our home. Total waste of money. read more

I recently accepted a job offer out of state and had a last min move. Most honest company's that I had to break a contract with were more then understanding and accommodating with me breaking the contract as long as I provided proof of the move, but not TruForce. TruForce charged me $149.00 to close my account with them. If I could do it all over again, I would never have left the previous pest control company that I used prior to TruForce. I never had any issues with Senske pest control, and don't know why I ever let the TruForce representative convince me to switch. If I ever move back to Las Vegas, I defiantly will not be giving TruForce a call and would absolutely not recommend them to a friend. read more

Buyer beware!!! Cancelled my contract after 6 months and was charged $179.00. Be very careful when you sign up that you understand the cancellation fees. Overall wasn't impressed with the service. The techs walk around your house and squirt mostly water along the baseboards. If you don't move stuff away from the wall for them they just go on by and skip that portion of the wall. You need to watch them closely because they will skip most of the walls if you are not watching them. Most techs are not true experts. The ones I've talked to are doing this as a filler job until they can get back into their primary career. Overall, not impressed... read more

I wish that for some companies you could give a no star, for how terrible there customer service is and how lousy of a job they do at my house. I am pcs'ing to SC and they wanna charge me $115.00 to cancel my service. When my service should have been up this month. I will be going to every news station and BBB to make sure that they stop screwing me and my family over and other customers as well. My brother owns a carpet cleaning business and he is represented very well on this site for the excellent job he does. You on the other hand I wish my other half would have looked at your reviews. read more

Erick was super professional, knowledgeable, and friendly. Did a great job in protecting my home and would definitely recommend. Efficient and quick service to get job done and staff was helpful and attentive whenever I called. thank you! Chris read more

I have read the reviews, and I'm not quite for sure if they are dealing with the same company that I am. We have had this service for about two years and our pest problem was taken care of. We did not have any bug problems after the first treatment. My wife and I are happy with the service. There have been a couple glitches over the years but they were settled and handled to my satisfaction. Nobody is perfect and I've had no issues. I would recommend. read more

I had the service show up at my new home. The tech was late the following day. We have spiders back in the home and day two, still no call back after emails and phone messages....perhaps think twice before signing a two year contract. read more

I had contacted TruForce through Yelp and they got back to me super fast. I needed someone to come out to my home ASAP since we kept seeing scorpions near our daughters room and even in her room. They came out same day and even a time that worked for me. Since they sprayed in our home and outside we haven't seen a single scorpion. Now my mind is at ease thank you TruForce! read more

Big fan. Customer service is awesome. I'm always especially impressed with AJ when I call in. Pleasant, helpful and positive to speak with. Bugs are no fun with kids and living in AZ just makes things worse. Pest control is a necessity I insist on. If you're having pest problems, don't hesitate to reach out to these guys. They won't disappoint! read more

Update: someone from customer service saw my previous review and reached out to me. He was very helpful in sorting out what happened and came to my property personally to ensure that I received services. He's been very communicative and makes me think much better of the company. I am impressed that they took my negative review so seriously, and although it does not change my initial bad experience, I see it as progress towards them providing others with a better experience. Hopefully they continue to improve because if I had been getting this level of service from the beginning, I'd have given them 5 stars. read more

LOL. Looks like they still have my credit card information. Got a text today that it needs updated to please call them. I haven't used them for years...Be wary of using them. read more

Jack came over today, did a great job. Very thorough inside and out. Awesome service very professional and clean would defiantly recommend to anyone! read more

Today was my first experience with tru force pest-control. Derek A. came over and did the first treatment. He was on time ,knowledgeable and appeared to do a thorough job inside and outside of the house. I will take the next month or so to assess whether or not their service meets their guarantees to eliminate pests and will write my follow-up review them. So far I have nothing but positive things to say about this company and I hope that I can say the same in another month or so. read more

Be careful before setting up an account with them. They do have good service, but beware of the charges on your credit card. They will keep charging you even though they have not serviced your home every month. Also when you try to cancel, they won't let you. They never tell you initially that you signed a contract until you try to cancel. So before you decide to go with them make sure to ask if there is a contract. There is a high cancellation fee. Also, when I try to cancel my account with them, they keep saying that someone will call me back but then no one does. It's like they are avoiding the call so I don't cancel the account. read more