Great service friendly technicians who know what they are doing. Can't say enough good stuff about these guys. And their product is great. We haven't seen any scorpions since our treatment. Highly recommended read more

Excellent service! Ever time I call they accommodate times asap. Alex carter was our last tech from them he did an excellent job - took extra time to spray, powder every door frame & made sure he got all the spider webs. Great job! read more

TruForce has some of the most professional technicians. They always call when they are on their way and always address any issues that I have. Their customer service is also excellent read more

Thank you for coming over as scheduled and for completing the service. My oldest son stated that you were very courteous and understanding that I was not available to be home! Thank you! read more

The service was quick and professional. Both individuals I worked with were great and the price was very reasonable, especially for organic kid safe treatments. read more

Alex Carter came yesterday and sprayed the outside of our house and did a good job. He went above and beyond for customer service. I give him a five star rating for service and rate the company three stars because in the months pasts, I didn't have the service completed on the day it was suppose to happen, or they showed up late like an hour late 2 other times. I can see maybe one time running behind, but a couple times that was an inconvenience on my time with a schedule to maintain. Hopefully the service gets better, otherwise I don't plan on renewing the service and will try another pest control company, or just go back to spraying myself. read more

Although a bit late from the time specified out tech showed up and did an awesome job. Asked questions and went above and beyond spreading the chems to kill our bug problems. Faith in the company restored. read more

These guys know where it's at! Impeccable service. They went above and beyond and came to the rescue. They succeeded where so many other pest companies came up short. It's worth every penny not having to worry about creepy crawlers in my home anymore. Such a great group of guys....especially Scott.....he's our favorite read more

Dishonest - I requested 1 time treatment for ants and paid on the spot once they finished. Now I am being billed same amount $125.00 and an additional late fee. I have never experienced this type of dishonesty. Beware! read more

I wouldn't use ANYONE ELSE for pest control! They are wonderful. And I haven't seen a live bug in my house since they began spraying 4 years ago. Every employee is positive and a joy to talk to. Super helpful. read more

Absolutely the WORST pest control service in the valley they're crooks they tell you their stuff is organic and its not it does'nt work made both of my children sick and when i tried to cancel my service after the contract was done the manager juan told me i had to fulfil 2 more services he was very rude and condocending cut me off while i was talking he must have thought i was on mute and made fun of me with his co worker and was trying to force me to pay a ridiculous cancellation fee i wish i never answered my door and got duped by the owner into starting this service i have filed a complaint with the Attorney General and i hope they shut this place down read more

Worst pest company ever! This company signs you up for their premium service of 12 months of paying and 9 months of spraying, every year I have had to call them and have them put me back on the schedule so that our house can be sprayed. I have had their service for 3 or 4 years and the problem is they choose when not to spray, coincidentally it is usually in the spring when pests are hatching or in the summer when pests are at their worst. As a homeowner that is exactly when I would want my house sprayed not in the winter when the bugs are dormant. My recommendation is to stay away unless you want active pests. read more

I Had been through a couple other pest control companies that were fairly adequate. Then I lost my job and could not afford to pay a pest control service anymore. My wife kept pestering me to just go get some spray from Home Depot to do it myself but I didn't really feel like it in this climate. Then we found Truforce. I called them up and they showed up that week. The technician was professional and did a fantastic job. Since that first service I have not seen one live bug or spider web or even heard one cricket keeping me up at night. I don't give 5 stars lightly. I would gladly recommend this service to anyone in the area. It's affordable and great service. read more

We have used several pest control companies over the years and are extremely satisfied with TruForce. They always come out to re-treat our home if we find bugs between treatments at no charge. The technicians are always great. Today, Zack, our technician, was so accommodating and helpful. Our roommate was sick and resting and he was able to spray the bedroom without disturbing him. I highly recommend them to anyone. read more

Tyler was absolutely amazing and scheduled my re-service with efficiency and quickly(next day). Thank you so very much Tyler! Unfortunately, I was disappointed with the pest control tech they sent to service our home. read more

Service technician arrived on time and was courteous, thorough, and professional. He even identified the pests around my kitchen sink that others and I were unable to - which were springtails if you're in the same boat. I am very satisfied with their service so far and will continue use them in the future. read more

The employees are respectful and concerned about making sure our needs are being address in a positive and timely manner. Always positive and upbeat when conversing with them. I feel that they care about our needs and desires! Would highly recommend them to anyone. read more

I never write any reviews but because of how incompetent this company I really had no choice They would schedule services just pretty much any time they would like I had asked if they could call send an email or text to make sure I or someone was at the house when they sched the service because i have 5 dogs and i would want them to do service inside and out not just the front of the house first couple of times they did then they got too comfortable because i would get a text the day of that they were on the way to spray then i couldn't cancel my membership until a year so i waited once i wanted to cancel they said they would do 3 months free so i agree worse mistake because now they are charging me one month because i guess free does NOT mean free with them they had given me the 3 months free to see if i changed my mind and now i get a text a email and a call every single day that i am past due I am paying them $34.99 for a month they said was free and on top of it a $10 late fee because i didn't pay on time never will i use this company again read more

Do not service from these guys, they are really just about making money and only comes like 2-3 times a years and scorpions never stopped entering the house. Please avoid these guys. They will not cancel the service even after you ask them to cancel and keep charging (Even after continuously asking them to cancel) and if you don't pay them they will send it to collection agency. read more

There lucky I had to put a star. Don't sign a contract, don't call , don't let them collect . It is not a monthly low amount it's double what they say. Also when the contract ends they will keep charging you because they secretly double to contract amount. Ask for a refund was denied by the CSM. I still want my $29 back thank you read more

They are awesome! Very professional , and I haven't seen any pests since they treated me home . Thank you!

I've had real good service before, but today they sent a new guy that did not do a good job, I think he did not spray the north side, did not do the treatment on exterior block walls, and sprayed the carpet in the garage, and did not have replacement stripes. PLEASE DON'T SENT THIS GUY AGAIN, THANKS, VINCE WILCOX. read more

Always very friendly when call. Can come out when needed for a resort within a couple days. Techs are nice. Great company

Every time I have had a technician come out they have been diligent, attentive, friendly and efficient. You can see in their behavior, tone and gestures that they care for their customers. read more

Bradley Slayter at TruForce was extremely professional and kind. He went straight to work and simultaneously carried on a conversation with me, providing excellent home care advice and ways to avoid future pest problems such as checking my bags after returning from vacation to ensure I would not introduce new insects to my home. Thank you Brad for making my first experience with TruForce so great! read more

Always very friendly and informative. Anyone that has come to my house has always done a great job. They also ask if you have any special requests like letting you know and hour before they come to your home. Rescheduling is very easy with not charge. read more

Excellent customer service! I have had them treat my home for 5 years. They do a great job & if I see a bug they come back out even if they have just been out 2 weeks before. I appreciate the time they take to help educate me & for the positive technician's attitude in 100 plus degree heat. read more

Your service people have always been polite and friendly. They always seem to do a thorough job. We usually never have an issue but if we have they seem to address it right away. Thank you for your service. read more

I just moved to Arizona about 2 weeks ago. We had one bug guy come out as soon as we moved in. He was very friendly and answered all of our questions. We were having issues with little bugs all over our house and a scorpion. We had a different bug guy but still the same service. He answered all of our questions , was very friendly and professional. I do not plan on using anyone else but truforce. read more

TruForce is a small company that is new to my area in West Los Angeles. They have been here twice. I call their office to make sure appointments will be on schedule, and chose not to have automatic billing. Their people have patiently listened to my concerns, over the telephone and at my house. I love nature and try to minimize chemicals, but I struggle with black widow spiders due to many pots for plants on the front and back porch. TruForce removed the spider webs and sprayed a chemical that is supposed to go after the spiders without harming wildlife. Too soon to know its effectiveness. read more

Here is my latest issues. A free months ago They scheduled my service. I rescheduled so I could be home to let them in the back yard. Well they came on the wrong day and only serviced the front yard. So last month was my regular month the guy came out did an amazing job. Took his time and communicated everything. Well I was still having issues with spiders and crickets so I had them cone out this month. I called to see if I could be one of the first or last due to a last minute dental appointment. They said not a problem they could come between 7-9 am. Perfect my appointment for the dentist was at 11 45 min away. So at 9:10 still no call no show so I called them. They said oh we rescheduled you for Monday at that time. That doesn't work for me at all. But she said let me check and see what I can do. I said ok but like 3:30 would be good due to my appointment. She called back and said no problem. Thankfully the dentist work was pretty quick because they called at 1:30 I was about 30 min. Away . I race home and the guy said he'd put granules down. He was so fast that I was shocked he was gone already. Never said a word. So I viewed my cameras and he got two scoops of the granules. He went from the front of my house to the back and treated in 1 min 15 sec. Approximately 4000 sq ft. I called and all they could say was it shouldn't take more than 5 min. But in that short of time to go from the front to the back and treat 1 min 15 sec. Seems unreal. All in all these last few months have been bad. They change days and don't tell you and even tho this was a retreat I would think it would be longer. And they have always told me when they were done so I could lock up. I'm just disappointed. I stuck with them in the beginning when I had issues and they contacted me and said well makethis right and now it's back to they don't care anymore. So beware and watch them closely. I can say exact times because I have security cameras so No I'm not exaggerating. read more

Horrible customer service. Had to call every month to have house serviced, and then they said they were coming, but unable to provide proof. Almost called my lawyer to get out of stupid contract. This is why they need a contract. To keep customers. Not happy at all, in any way, and the stupid e-mails I get now do not tell me anything when they do a service. They never point out anything and they say the same thing every month. One of us stays home just to make sure they are there and actually doing something. read more

A complete scam! Door to door salesman lied. Serviceman kept the check. The company didn't accept the bank canceled​ check as payment and sent the 60.00 to collections. Phone representatives and managers were contradictory and of no help. Don't use this company! read more

Scott W. was great and set me up for regular service. I had several problems with previous pest control companies and needed a company who would ensure that my house would be bug free! After having Truforce service my property, the only bugs I see now are dead ones!! Couldn't be happier. Thanks Scott and Trueforce for taking such good care of me! read more

We had an awful experience with this company. They were knocking door to door and my baby had just been born when I opened the door and this guy just invited himself in my home, I was so afraid he totally invaded my space and privacy, was touching my child was wondering around the house. When he finally left I called the manager to complain and they gave me the first service for "free". Once they started charging us every month on my credit card my husband called, they said we had a contract ( I was NOT aware of this) I didn't want them coming every month, so they decided to make my fee more expensive. I called CS talked to a guy for hours, so incredibly rude, I asked to speak to the manager he was no longer working there. They said that the owner would call us back, he never did. I told the CS guy to please stop coming and to cancel the upcoming appointment. Despite that, they came, sprayed outside my house and charged us the whole fee, even though they did not spray the inside of my house or the patio which are the most important. They came despite me telling them we were not gonna be home. My husband was so upset, he called the company to complain, he said if he saw a charge on our credit card he would reject it. They did charge us and our credit card gave us back the money because the company had no way of probing that the charge was legit. Please be careful when you sign anything from them. They have poor CS they trick you into a contract they charge differently to all customers. Beware of this company. read more

They claim they show up but you don't know since you weren't at home. Yet, they will bill you for a service you have no way to validate you actually received. If you refuse to pay, they will send you to collections. read more

The WORST!! When we first signed up we were not told there was a 12 month contract attached to it. Okay that was fine, we thought we would give them a try. We specifically agreed to hire them because we have a scorpion problem. First time they came out it was fine. I called again to schedule another spraying. They never showed up. A few days later they showed up and sprayed the exterior. (Front yard only) I called them to schedule another spraying because we had the scorpions return. I asked them to please schedule ASAP because we have an 11 month old. The rep did not schedule an appointment. She just said she would provide my number to routing so they can call me and schedule an appointment. They never called back. Today we are sitting in an emergency room because the 11 month old got stung by a pregnant scorpion. Thank you TruForce for your neglect and horrible customer service! read more

DO NOT HIRE THIS COMPANY. I've had this company servicing my house for several years. At first, they sold me on the product and superior service...but alas, it was not so. The product seemed to work ok, but the SERVICE IS TERRIBLE. I finally had enough and fired them today. I have pest tubes in my house, and they will treat through them, which is why I selected Tru-Force in the first place. I was double charged one month for their service, and only after I called and complained several times did they even acknowledge that they had done anything wrong. Later, they missed several appointments that they had set, even though I had modified my schedule to be home so that they could spray the interior of my home. They also weren't treating through the pest tubes as agreed upon in my contract (even though they would mark it off on their invoice as treated), and so I would have to call them back out to do it again. The technician was like, "I think I treated them," when in reality, he didn't even have the equipment on his truck, and they had to send out a different technician. Huge pain in the a$$, and a complete lie. We kept having billing problems with them, and so I finally had them put me on "appointment only," meaning they would call me every other month to schedule the service, instead of just showing up. Well, that was sporadic at best, and it was more like every 3 or more months. This didn't make sense to me either, because when I first signed with them, it was "mandatory" to have two back-to-back treatments to "interrupt the breeding/nesting cycle of the insects." If that's true, then why the heck can they skip my treatments for several months, without needing back-to-back treatment to get it back under control? Sounds like a gimmick to line their pockets. Finally, today, over a week after they were supposed to be here, I called them to see what happened. You know what they told me? "Oh, we must have been scheduling for NEXT month (even though we specifically set the time and date for NEXT TUESDAY...not NEXT MONTH). Complete and utter BS. Who schedules 5 weeks out? They never have before, and we had specifically set a time and date, and I had arranged for someone to be home. They always schedule a couple days before, or a week at most. I fired them, and they're like, "but we'll give you a free service!" No thanks... So, in a nutshell, if you want an expensive, unreliable company who will waste your time, double-bill you, and lie to you on what services they performed, and not show up for work, this is the one for you! If that's not what you want, I suggest moving on. read more

You can't give zero stars. Buyer beware. Misleading sales practices. Their sprays don't work and when you call to cancel they harass you. Our credit card company backed us up in disputing their charges and they still try and send it to collections. Very bad business and unethical. Try orange pest control much more professional and effective. read more

tried them twice....total fail! luckily my landlords have another company they call to the house we are renting so we were saved. sales team over the phone were pretty nice...thats the only reason they are getting one star. techs that come out to spray are completely disinterested and seem like they dont know what they are supposed to do. I would think the techs would have some knowledge of where to spray and what products to use when they come to a house...but the techs were asking me what I want them to do. How the heck am I supposed to know? Umm all I know is that I have bugs and I am relying on you to tell me what there is you, the pest guy, can do to help. Both times techs came to my house...sprayed a little here and here for literally 2-3 minutes.....then would stand around asking me "is there anything else you need me to do?" I felt like saying, I just saw you spray around 2 walls.....wheres the rest of your work? Really disappointed. Given that there are so many companies in this market that have such amazing reviews you would think these guys would step up their game or at least their knowledge of their own field. Try so many other companies that have amazing reviews....they are good for a reason! read more