I had the pleasure of visiting True Society last week with my parents and future mother-in-law, and from the moment we walked in, the experience was incredible. Carrie greeted us right away with Champagne (and a sparkling juice option for non-drinkers), which immediately set such a welcoming and thoughtful tone. What really stood out to me was how different this experience felt compared to other bridal shops. Instead of being taken straight to a fitting area and handed dresses, Carrie took me (the bride) on a one-on-one tour of the shop first so I could explore the styles they offer. We had a detailed conversation about my budget, and she made it clear that if I fell in love with anything outside of that range, she would communicate it before I even tried it on, which I really appreciated. Not every shop is that transparent, and it made me feel respected and comfortable. The entire experience felt incredibly personal and truly tailored to me. Carrie was amazing, and I also want to give a shoutout to Brooke. She was the first person I spoke with over the phone, and she immediately made me feel excited and at ease about my appointment. She asked all the right questions and was so warm and kind. I'm really looking forward to meeting her in person at my upcoming fitting! read more

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If you're considering shopping here...you should! This was the one and only place I went dress shopping. We were greeted by Brooke who really kicked things off great. It means a lot to walk in and be immediately welcomed by someone who clearly loves their job and wants you to be there. My main stylist was Carrie and the stylist assisting was Heather. They were both AMAZING! Carrie is so experienced and really knows her stuff (thank goodness cause I had no idea what I was talking about but that did not slow her down one bit). Heather really helped me keep my cool and was SO patient. All the ladies here hustled with grace - they were doing laps around that store, checking inventory, getting me in and out of dresses like a race car pit crew, all the while being my therapist and personal stylist. It takes a special kind of person to do all of that and maintain such enthusiasm all day - super impressive! I'm confident that if I had gone anywhere else I would've gotten overwhelmed and left empty handed. I despise clothes shopping and on top of that I had a very short turnaround time so going into this I knew I'd have limited options. Even then, they remained so positive and encouraging the whole time. They even found a ton of options that would work with my wedding date. I can't express enough how thankful I am that this group of ladies were with me every step of the way. Thank you for not giving up as well as giving me the extra care and attention I needed to make a decision. Because of Carrie and Heather, I was able to say "Yes to the dress"! read more

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I had the absolute best experience at True Society in Mesa. Marie was my bridal stylist and I truly couldn't recommend her enough. From the moment we started, you could tell she took the time to really look through my inspo photos and understand what I was drawn to. She pulled dresses that matched my vision perfectly, while also getting to know me and the style of my wedding and suggesting options I never would have thought to try on myself. Marie made the entire experience so comfortable, fun, and stress-free. She's an upcoming bride herself, which made everything feel extra relatable, and she genuinely cared about making this a special and fun moment for me. The very first dress she pulled ended up being the one. I can't recommend True Society or Marie enough. Thank you so much, Marie, and congrats on your wedding too! read more

I've waited a year to leave this review. I was a first time bride extremely excited and overwhelmed by finding a dress in a couple months. I found a dress I absolutely loved so I said yes to the dress. Unfortunately since I only had a couple months until my wedding I was convinced by my sales girl that I had to buy a size 10 (I am a size 4-6 normally )and get it altered she said they had great seamstress to recommend I shouldn't worry. I bought the 1,400 dress. Seamstress charged me 800 dollars more for the alterations. Just felt scammed and hated the way my dress fit me on my special day. Felt taken advantaged of. Definitely listen to your gut at the end of the day they are there to make a sale it seemed like read more

I visited this shop with my friend who's getting married in December. And everyone from the greeting till we left was so kind and celebrated with us every step of the way. The dresses were gorgeous, and the store was set up so well that everyone had their own private area to change. Thank you for making this such a great experience. read more

Absolutely love the store and all the dresses! I was lucky enough to have Angela and she truly understood the mission. She gave great advice on how to best approach the appointment, but also made it a fun experience! She presented me dresses that fit the styles I was going for while still keeping budget in mind. I really highly recommend this store and would absolutely recommend Angela to everyone! read more

True Society - Mesa - Me in my dress with Angela! - Bridal Near Me - Mesa, Arizona

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I had the absolute best experience at True Society (Mesa)! Let me just say I was on a time crunch as I'm more of a "Type B" person at times and needed to find my dress for my elopement. The team here knows what they are doing and not only that - but they actually WANT to see you happy with your dream dress! Kaitlynn was an absolute gem and made me feel so comfortable while picking out dresses. She had an attention to detail and was my hype girl the entire way through! Kaitlynn is a complete asset to the team there and I will recommend this place if anyone needs to find their dream dress! They take their time and listen to your wants in an effort to make sure you are making the right choice! The selection was also amazing and I didn't feel like they were pushing anything on me. Thank you so much! read more

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Fabulous Dresses!! Gorgeous areas to try the gowns on!! Staff is so friendly and helpful!! You need reservations of course! So, they can be prepared for your arrival and the guests you need to help make that important decision! We arrived and were given the tour of the many options of dresses depending on the design and budget the bride is desiring. The area to try the gowns on is lovely- set up in a circle in the middle of the room it has about four or five dressing areas. They resemble a stage platform where the Bride is the Star!! Hailey our advisor was very skilled and picking gowns upon my daughter's description of what her desired gown would look like.... That being said- She said Yes to the Dress and we celebrated with a little glass of champagne! What a fantastic memory and great experience! We went during a wonderful trunk show and the prices were certainly very reasonable!! read more

True Society - Mesa - Dress time!! - Bridal Near Me - Mesa, Arizona

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A moment for the dress!! Thank you to Sara B who helped me get the dress of my dreams! I've never felt more amazing and I am so happy that she helped me with the process. Could not be more happy! read more

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I would recommend True Society to anyone dress shopping! I worked with stylist Vy during my appointment and she made my experience phenomenal. Vy was prepared for my appointment and carefully reviewed my inspiration pictures and design ideas. She made my entourage feel comfortable. Vy was extremely considerate of my budget- she pulled dresses exclusively within my budget and provided price transparency with each dress. When she found a dress out of my budget that fit my parameters, she asked me first about the price before asking if I wanted to try it on. After showing me the first few dresses, she carefully considered the feedback I gave her and found even more curated styles for me! She was very professional and not once during the appointment did I feel rushed or pressured to purchase a dress. When I ultimately decided to go with a dress from another shop, she was professional and kind to me. I would highly recommend Vy to anyone looking to have an awesome dress shopping experience!! read more

10/10 recommend! With so much joy in my heart I write this review, anyone looking for the perfect wedding dress you can stop now and head to True Society - Mesa. Olivia was beyond kind, thoughtful, and caring. She truly listened to what I was wanting and looking for in a dress and found the most amazing options. This sweet body runs between a size 12-16 - and when I tell you they have options for all sizes. They truly do. I am forever grateful to find the dress for me. Thank you! read more

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This was my 3rd and final appointment, after my first 2 I was beginning to feel that my expectations were too high and I wouldn't find the dress that had all of my wants, the first dress Eric's put me in here was the one! Erica and the manager were so helpful and answered all of my questions while listening to my concerns. I had such a great experience at True Society in Mesa and ended up find the perfect dress read more

I had the best experience trying on dresses this past weekend at True Society in Mesa. Kaitlynn is BEYOND amazing!! So kind, personable, and truly made me feel so good about myself - she cheered me on with each dress I tried on and made me feel so comfortable. She even let me borrow her hair clip to try an "updo" when I forgot mine at home :) When I tried on my 4th dress and Kaitlynn added the veil and flower bouquet, we knew it was the one. So happy to have found my dream dress!! read more

True Society - Mesa - Bridal Near Me - Mesa, Arizona

I had an okay experience overall, but this place is the reason why some brides are intimidated by dress shopping. This was my 3rd shop I had been to. It's adorable in the shop, the dresses are pretty. They asked multiple times where else I had been and if I had any other appointments (I did later that day). 3 different people offered to cancel my other appointments for me. They REALLY do not want you going anywhere else and I can see why. The stylist was amazing. She made me feel comfortable and gorgeous, she picked dresses I loved and I found one I really loved but wasn't 100% sure of. The entire appointment the manager was hanging out with our group and being very friendly and sweet, but definitely overstayed her welcome. It seemed like her intention for being there was to make a sale. I think the stylist we were with was trained to be pushy, but was very respectful of my boundaries wanting to make sure I was sure of what I was spending a couple grand on. The manager seemed comfortable to give us the push to purchase and shmooze us into pulling out our wallets. My mom and future mother and law said it took away from their experience because they felt like they were just the credit cards on chairs.... Not living this code memory of dress shopping with me. Toward the end of my appointment I had both the stylist and the manager making me and my group very uncomfortable by saying we wanted to go to breakfast and think about the dress I loved before purchasing. They were uncomfortably pushy. It felt like they were working off of commission of something. They just wanted our money. They did not want us to go to our next appointment. Multiple people multiple times said to not go and to just pull the trigger. They said that I wouldn't like the dresses at the other place as much and that after 3 appointments at different shops I should know what I want by now. If I didn't buy right then and there I never would. I ended up going to my 4th and final appointment elsewhere and buying there. All that's to say, I had incredible experiences at 3 other shops. Being made to b feel comfortable and confident in my dress and with my large purchase. Not once did any other shop make me feel pressured to buy that day, but rather encouraged me to leave and return after sleeping on the decision, reviewing photos, etc. True Society is not secure in their dresses, their prices or their stylists. Otherwise we wouldn't have had the pushy experience we did. read more

I had a wonderful experience with Sarah Bishop and all the ladies at True Society. I was very shy about the fanfare of trying dresses on, and Sarah made the process fun for me and all my friends who came to support. She helped me to identify the types of dresses I liked most and was respectful of my price range. We ended up finding The Dress, and having a wonderful time! read more

I flew into Phoenix to visit my parents for Thanksgiving week. My sister drove in from Texas as well. I knew I would have my favorite women with me so I had to find a place to go bridal dress shopping! I found True Society through a Google search and loved the selection I saw on their instagram. I flew into Phoenix, they picked me up and we headed straight to the appointment. We were greeted by Carrie when we entered the door and she was so sweet and welcoming. The wow factor of this shop! It was clean, modern with a cute boho feel, beautiful lighting, and had so many options to choose from. Kaitlynn walked us around the store to see what my style and taste was. She pulled 7-8 dresses to try on and each one of them hit some factor that I said I loved or wanted in a dress. She listened and heard my likes and even pulled some things I may not have picked out myself but were so beautiful. She was so attentive, uplifting, and supportive through this process. I did end up finding my dress 2 days before Thanksgiving with my mom and sister present. I couldn't have been more thrilled!! They brought out champagne for us and took plenty of photos to celebrate such a special moment. I couldn't recommend True Society more! read more

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This was my third bridal shop and everyone was so kind! The selection of dresses and the off the rack options are great! I actually got my dress there as an off the rack dress and ended up saving $1500! Super awesome deal! The dress is to die for and my store associate Zoe was so kind and helpful throughout. ALSO! I had another bridal store appt somewhere else scheduled for later and was dreading cancelling but the true society team was awesome, they said they would take care of the cancellation and any fees associated with it. So helpful! read more

Kaitlynn was AMAZING!! So energetic and understood exactly what I was looking for from a brief phone call before. I ended up choosing the first dress I tried on!! read more

Oh my gosh - this place is absolutely incredible!! I had the absolute best bridal experience this past weekend and am so happy I came here. It was the first place I went to start dress shopping, and I'm so glad I found the dress I wanted! I fell in love with it. Kaitlynn was so caring and sweet in helping me find the perfect dress! The manager Carrie was so helpful and welcoming with my family. I couldn't recommend a better place to find your wedding dress! read more

Our sales coordinator, Kaitlynn, was amazing and made our experience so enjoyable and stress free. She understood my daughter's vision and was so kind and reinforced confidence within our daughter and each selection she made and tried on. Best ever experience! read more

I had the most incredible experience at True Society Bridal Shop in Mesa, and I owe so much of it to Sara H. Her patience and kindness made what could have been a stressful experience feel like an amazing day! Thanks to Sara, I found the most beautiful dress, and I couldn't be more grateful for her dedication and care. If you're looking for a bridal consultant who goes above and beyond, Sara H. at True Society is absolutely the one to trust! read more

Hello! I had my appointment with Marcia. She was the absolute sweetest. I had no prior knowledge about wedding dresses whatsoever and she walked me through the process of buying one, budgets, types of dresses, and time frames. I ended up being way way out of the timeframe I needed to buy one in time and Marcia was an angel in figuring out costs & rush orders for me and I was able to get my dream dress. Marcia was so supportive and amazing with guiding me to find the perfect dress. read more

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OMG I couldn't write a review fast enough! True Society Mesa was just above and beyond an amazing experience! I had a very poor experience at another shop but my stylist Kaitlynn made sure I was listened to and taken care of from start to finish! AND she's really good at her job too! She pulled all ones that I loved even before finding the one! She knows what she's doing and definitely takes into consideration all your personal wants/needs! If you need to be pampered or taken care of look no further than True Society Mesa!! read more

True Society - Mesa - Said yes to the dress!! - Bridal Near Me - Mesa, Arizona

This shop helped me find my dream elopement dress! It was everything I wanted and I appreciated my stylist working with my budget and wishes:) we had a hothouse elopement in Italy and I felt gorgeous! I wish there were more available in my size but you run that risk shopping off the rack. I was able to have it altered easily with someone in my hometown. Thank you True Society for this pretty dress read more

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Eliana, Hailey, and Mercy are AMAZING!!! I got my dream wedding dress here!!!! I got one dress the first time but I had some kind of issues with alterations, Eliana was in contact with me to see how she could help me, the next time her and mercy helped me to find another dress, (funny story behind) the first time I tried that dress with Hailey that my mom loved but I was like "nahhhh" well the next time I went Eliana showed me that dress again, and THAT WAS THE DRESS, they made me look just exactly how I wanted it, including veil and everything...they have an amazing staff and I completely loved the experience!!!! Every Penni was worth it!!! read more

I was so nervous for my appointment. My stylist, Olivia, was a godsend. I told her I was on a budget, and nervous I wouldn't get a cute dress for that price. She proved me wrong, and made me feel like a royal princess. We tried on quite a few dresses, and each one was stunning. She took my likes and dislikes, and narrowed down to the best choice. Picture is of the dress I didn't choose... but truly the best experience I could have asked for. If you go here, ask for Olivia. She's so sweet and kind. Incredibly good at her job!! read more

True Society - Mesa - Bridal Near Me - Mesa, Arizona

I got my dress at True Society in Mesa. The entire dress shopping process was becoming a bit overwhelming but true society helped ease the anxiety. I found my dream dress here. Haley Butts helped me and was amazing throughout the whole shopping experience . read more

True Society - Mesa - THE DRESS!!! - Bridal Near Me - Mesa, Arizona

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For warning, they only sell ivory dresses. They said the brides today "their white is ivory". Even when my daughter asked for white the lady said ok, not well it isn't white white. My daughter's measurements were not measured correctly and the dress is too small. Even meeting with a manager they told my 30yr old daughter that she must have grown shoulder to waist and that's why it's too small now. Lies, her wedding is in 2 months and basically nothing they'll do for her. Just handed her a list of alterations specialists of theirs that can let the dress out. Don't go if you want white, know your measurements before you go. Have them dbl check too. read more

Fantastic service and the kindest people work there! Sara H. was amazing and helped my daughter find her perfect wedding dress!

I honestly could not recommend true society more! Olivia was my stylist who helped me out! I was very nervous at first as this was my very first time trying on dresses and I had a pretty big group with me this day. She made me feel very comfortable in every decision I made and even when I wanted to venture outside my comfort zone she was there ready to help however she could! I ended up picking my dress from True Society with Olivia and I'm so very thankful for her guidance! If you are looking for at least a place to start I would recommend starting here as you will feel so welcomed and truly listened to! read more

Had the time of my life at true society Phoenix. Marcia was meant to work there she would bring one dress and i would fall in love but she just kept bringing better and better ones until I fell in love with my dress. I was even able to bring it home with me. Thank you Marcia and the True society team for making this the best experience ever. read more

True Society - Mesa - Bridal Near Me - Mesa, Arizona

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I just bought my dress here and had the best experience! Everyone was warm, welcoming, the building was clean and decorated so cute. Even the bathroom was immaculate and so made for girls! Bri was my stylist and she was so incredible. She helped steer me in the right direction, and ultimately found the dress of my dreams. She was sweet, attentive, and helped me feel so beautiful! Hands down recommend Bri and True Society to anyone looking for a dress. My dress also was very reasonably priced, so no complaints financially. read more

Communication before I bought the dress, wonderful. Communication after I bought the dress, not so much. I made an appointment online and this was the first (and only) place I went dress shopping. Olivia was wonderful in helping me find THE one. Shayna and Scott need to thank her for the 3 stars, instead of 1 I would have given this place after my experience. The end of my appointment felt rushed as they were already closed for the day and I ended up choosing a veil I hate. No one offered to take pictures of myself with my guests, I didn't get the cute #truebride photo that everyone else has, there was not confirmation on the color of the dress I wanted. Everything was super short and rushed. All of the other employees were standing at the door waiting for us to leave. I was offered a discount on the dress I bought. When I went home and reviewed my receipt, I realized they didn't apply the discount. I sent a message and they let me know they would give me a call Tuesday. Tuesday rolls around, no call. I called in someone answered and I could hear (what I assume is the employees) gossiping. I said "hello" and got hung up on. I called right back, straight to voicemail. I called again after 5 minutes, straight to voicemail. (And not the voicemail greeting you would normally get, it's a sorry your call couldn't be answered automated voicemail) was my # blocked? I had to *67 call in to get through to someone. I was put on hold while they went to get Taryn, the manager. Taryn gets on the phone after a few minutes to let me know she did process a refund for the discounted amount I was offered. (Which conveniently happened while I was on hold) I asked about my veil, if I could cancel it. I was told no, they can't. But, I could set up an accessory appointment to go in and find something else to spend more money on. Perfect, my dress was already over budget, you're making me keep a veil I hate, and I can come in to spend more money. Just wonderful. How can you refund me for a discount but not be able to cancel a $295 veil?!? I paid over $1,600 for my dress. Any customer should be treated with more respect and you should be more accommodating. At the end I did ask about the phone call and how I had to *67 and got some excuse of 1 phone line.. I really contemplated on leaving this review. So I wrote it out and waited a few months. My message to the manager: be kinder, be quicker to apologize, you've been through this exact experience of getting married and finding a dress. You work in the industry so I am assuming your expertise really helped you when it came to your decisions. Not everyone has the luxury. You should be more honest about pricing and options Save yourself the hassle - check reviews and shop somewhere else. CANT WAIT TO WEAR MY DRESS and shitty expensive veil. read more

Three weeks ago we shopped with a most delightful assistant that took her time to sell us a dress. She cinched the dress my daughter was trying on to show her how it could be altered. We made the purchase based on that representation . Then, when my daughter went to the seamstress recommended by True Society, that seamstress said that she cannot alter it in that fashion. My daughter called the shop to express her dissatisfaction (she wouldn't have picked this dress if she knew that what she was being told about alterations wasn't factual). True Society's response? "It's not my fault that you can't find a competent seamstress to do alterations. We will not be refunding you your money. Designers do not cancel orders." My daughter reminded them this seamstress was their recommended seamstress. They said it was just someone they Googled. UNPROFESSIONAL and RUDE Buyer be ware... this store does not handle their own alterations. Is this really a shop you would want to use? Below the response from True Society makes it sound like my daughter had a bad experience with her seamstress. She had a bad experience with True Society. They are twisting it around so they do not look bad. read more

Such an amazing place to shop for dresses. It was a great experience and Sierra and Taryn were so helpful and professional. When we came in she had champagne and a charcuterie board waiting which was super cute! She helped me find the most perfect dress and I couldn't be happier!! read more

True Society - Mesa - Bridal Near Me - Mesa, Arizona

I 100% recommend any bride to come her! I have nothing but good things to say about my experience Everyone was very friendly from the start & made me feel welcome. I was nervous about dress shopping but my stylist Sierra made me feel very comfortable & did a fantastic job recommending different dresses until I found the one! They even gave us some sparkling cider to celebrate after! Thank you to everyone at True Society but most of all, thank you Sierra! read more

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I found my dream dress at True Society!! Kaitlynn was my bridal dress consultant and she really saw my vision that I was going for!! they had a great selection under $2,000 which I really appreciated! I was between two dresses and the manger Eliana suggested I try a different strap to the dress & it was a GAME changer!!! They are so good at helping you see your vision & exactly what you want for your wedding day. Thank you ladies!! read more

My cousin needed a wedding dress and let me just say how beautiful the shop is! Sierra assisted my cousin and helped her find the most beautiful dress and at a price point that was perfect for her! There were so many options to choose from it was hard to decide but after looking for a year now she finally had found the one. We had a great experience, thank you ladies!:) read more

True Society - Mesa - Bridal Near Me - Mesa, Arizona

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Marcia was amazing! I needed a last-minute dress and they were able to get me a gorgeous and affordable gown within 6 weeks. They also got me connected with a great alteration company that was able to alter my dress in less than 2 weeks. I had a great experience from start to finish and would highly recommended True Society to any bride! read more

This was my first dress appointment. I was quite nervous I wasn't sure how to express what I wanted. Celby knew how to help me start and guide me into the perfect dress! She reached out to me ahead of time, days before the appointment to get an idea of what I was interested in. Everyone at true society was so kind and warm welcoming. I felt in great hands. Celby did not rush me & was able to help me find my perfect dress! thank you! Ask for Celby, she is wonderful ! read more

True Society - Mesa - Bridal Near Me - Mesa, Arizona