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    True Society - Mesa

    4.5 (64 reviews)
    Open • 11:00 am - 5:00 pm
    Updated 1 month ago

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    Me in my dress with Angela!

    Absolutely love the store and all the dresses! I was lucky enough to have Angela and she truly understood the mission. She gave great advice on how to best approach the appointment, but also made it a fun experience! She presented me dresses that fit the styles I was going for while still keeping budget in mind. I really highly recommend this store and would absolutely recommend Angela to everyone!

    Ally J.

    I had the absolute best experience at True Society (Mesa)! Let me just say I was on a time crunch as I'm more of a "Type B" person at times and needed to find my dress for my elopement. The team here knows what they are doing and not only that - but they actually WANT to see you happy with your dream dress! Kaitlynn was an absolute gem and made me feel so comfortable while picking out dresses. She had an attention to detail and was my hype girl the entire way through! Kaitlynn is a complete asset to the team there and I will recommend this place if anyone needs to find their dream dress! They take their time and listen to your wants in an effort to make sure you are making the right choice! The selection was also amazing and I didn't feel like they were pushing anything on me. Thank you so much!

    Dress time!!
    Jacque C.

    Fabulous Dresses!! Gorgeous areas to try the gowns on!! Staff is so friendly and helpful!! You need reservations of course! So, they can be prepared for your arrival and the guests you need to help make that important decision! We arrived and were given the tour of the many options of dresses depending on the design and budget the bride is desiring. The area to try the gowns on is lovely- set up in a circle in the middle of the room it has about four or five dressing areas. They resemble a stage platform where the Bride is the Star!! Hailey our advisor was very skilled and picking gowns upon my daughter's description of what her desired gown would look like.... That being said- She said Yes to the Dress and we celebrated with a little glass of champagne! What a fantastic memory and great experience! We went during a wonderful trunk show and the prices were certainly very reasonable!!

    A moment for the dress!! Thank you to Sara B who helped me get the dress of my dreams! I've never felt more amazing and I am so happy that she helped me with the process. Could not be more happy!

    Johanna U.

    10/10 recommend! With so much joy in my heart I write this review, anyone looking for the perfect wedding dress you can stop now and head to True Society - Mesa. Olivia was beyond kind, thoughtful, and caring. She truly listened to what I was wanting and looking for in a dress and found the most amazing options. This sweet body runs between a size 12-16 - and when I tell you they have options for all sizes. They truly do. I am forever grateful to find the dress for me. Thank you!

    I had the best experience trying on dresses this past weekend at True Society in Mesa. Kaitlynn is BEYOND amazing!! So kind, personable, and truly made me feel so good about myself - she cheered me on with each dress I tried on and made me feel so comfortable. She even let me borrow her hair clip to try an "updo" when I forgot mine at home :) When I tried on my 4th dress and Kaitlynn added the veil and flower bouquet, we knew it was the one. So happy to have found my dream dress!!

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    5 months ago

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    2 years ago

    Fantastic service and the kindest people work there! Sara H. was amazing and helped my daughter find her perfect wedding dress!

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    Page 1 of 2

    Ask the Community - True Society - Mesa

    Review Highlights - True Society - Mesa

    “Our sales coordinator, Kaitlynn, was amazing and made our experience so enjoyable and stress free.”

    Mentioned in 7 reviews

    Read more highlights

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    Unfortunately, this store has been under new management for the past year and has become…read moreunrecognizable. What used to be a cute, organized, and friendly place to shop has become unkept and never has the selection that it used to. The service aspect has changed so much under this new manager, it seems they do not understand what it means to run a business. The last few times I have been in here, there has only been one employee working! Today I finally asked what is going on because she was running around trying to help five different customers at once! Apparently, their manager is only scheduling one person to run the store because she doesn't want to pay anyone, and the manager can't be bothered to show up and run her own store! I feel so bad for these employees who obviously get zero help from their manager and are expected to run the store by themselves. It is really sad to see a great boutique turned into a mess because of one manager who is incredibly selfish and careless. Really unfortunate, and I will never shop here in the future ever again.

    My absolute favorite boutique in Arizona! Such a staple. The staff is incredible and really pay…read moreattention to you. Ashley is favorite part/ she's always so helpful & picks stuff out that fit my body & what I'm shopping for. I genuinely enjoy seeing her everytime i go!! My favorite part about this store- they don't carry multiple quantities of the same thing so you really are getting unique pieces you probably won't see on someone else. They have the BEST dresses. At boutique pricing but staples- I have multiple dresses I've accumulated over the years i still reach for & still in perfect condition!!

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    Wild West Mercantile

    Wild West Mercantile

    2.9(30 reviews)
    12.1 mi
    •$$

    If I could Leave ZERO Stars I would. My Name is Dr Brown, Im part of a few organizations in which…read morewe have literally 1000'sof members. I personally purchase thousands of dollars of apparel ( jeans, clothes, shirts, suspenders, boots, etc) over the last 13 years or so, usually under 2 different addresses. I recently bought a pair of suspenders, the faux (fake) leather holding the suspenders is on backwards in 3 spots. I asked to return the item ( 2nd time they sent me the same item with backward stitching and leather) and the manager literally is so rude, she wouldn't take a breath to let me talk, talked over me at every 3 words, and said she refuses to allow me to switch them for a different item, claiming she didn't have the paperwork ( even though I gave her the order number and she pulled up all the info in her computer). RUDE, AND THAT IS NOT HOW YOU TREAT PEOPLE. Its a $19.99 dollar pair of suspenders, you're going to lose your customers over $19?? I have already removed your business from our registry on 3 platforms and for 2 different societies. I will never do business or shop with you again. Rude and Zero customer service. You should be ashamed of yourself.

    Trying to return a vest that was the incorrect size (my fault)…read more Found customer service needs considerable improvement. They are confrontational and accusatory in their demeanor. Denying that information provided by the in their orders , composed by them. When confronted with the truth it was my fault that I didn't know what their new policies were, etc. I ran a small business for50 years and taught my employees that the customer is always correct. That philosophy does not permeate this company. If you purchase anything from them DO NOT REMOVE ANY ATTACHED TAGS!! That seams to prove that you used the product!. This incident involved the return of a vest for exchange (I ordered one size too small). I removed a tag, attached by the thin monofilament that has the T at each end, for fear of pulling it through the leather there by tearing it. This was "proof that I wore it " (which I didn't, other than try it on). My word was not acceptable ( way to follow the cowboy code). Sorry for the venting but I guess we live in a different world now, sad. They finally agreed to replace the item charging a 10% restocking fee. I feel lucky they gave me this consideration. To me a better solution would have to accepted the return and if they found sines of use then charge me the restocking fee or refuse to exchange the item charging shipping fees if I wanted it back. Apologies again for venting, just want customers to be aware!

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    True Society - Mesa - bridal - Updated October 2026

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