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    True North Builders

    3.0 (2 reviews)

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    Quality Contracting

    Quality Contracting

    (13 reviews)

    I do not leave reviews for people I do not hire but I found this team to be very rude. I am happy…read moreto share screenshots of text with Yelp staff for proof on my interaction with this team. Even phone records if they would like. I called on Wednesday, July 10, 2024. There was no answer and I left a voicemail. Never heard back from them so I called again on Wednesday, July 17, 2024. I started to leave another voicemail and my voicemail was randomly disconnected in the middle, which was weird (also a feature many networks let you do if you preview the voicemail and decide not to proceed). So I sent a text and he called me back immediately. This part felt better honestly, finally able to talk to someone. I sent him my name and address via text, he will send me date and time options for scheduling. Later a few days later, the team texted me saying they would like pictures instead. This is Friday, July 19, 2024 per the text timestamps (can be provided for verification if needed to Yelp or anyone else). He requested pictures and was obviously not scheduling an appointment. I was not able to take the pictures immediately the same day. They were sent over approx one week later on July 27th as I had a personal emergency to prioritize. Instead of a poor quality pictures, I decided to take my time, do a detailed walk through and take two videos. I even took the time to zip it up for him and upload it to dropbox (public easy to download link, industry used for over 10+ years and intuitive). They responded by telling me that: "Your videos are not viewable. I don't believe I will be the best contractor for you. The major delay of response is not a good first sign for communication for me. Also I am not available to look at your project this week. Let alone start till mid October. I wish you the best and hope your project goes well." This is laughable, they were hard enough to get ahold of the first time, they never came out to give an estimate as agreed in first phone call and then they give me an attitude when I go out of my way to give them a detailed video instead of crappy pictures. Obviously I am proceeding with someone else, but this was a weirdly disappointing experience. This business is blacklisted and blocked in my books and they are not welcome to bid of any of my work, ever. I find it weird they have so many other 5 star reviews that contradict the experience I had so I am exercising my first amendment right to share what happened with me. P.S. I can tell team is not tech savvy with the basics when they request info from you, i.e., you cannot play a video inside a zip file, you have to unzip first.

    Second job, just as good as the first. Overall did an excellent job on adding an awning roof over…read moreour cement patio. If we had another job for them we'd hire them a third time. We appreciated their prompt response with communication. They were open to discussing different ideas and questions for the project. However, this type of project seems to be something they do frequently, which is good. We needed a permit from the city. This slows things down. However, it didn't take too much time to finish the project. I appreciate how they integrated the existing roof line into the new roof. You can't tell it was even there. They did subcontract the roof and gutters. But that's not their specialty, which is okay. They stated they could have done the roof if needed. In all they did an excellent job.

    Preferred Garages

    Preferred Garages

    (7 reviews)

    I had a very poor experience with Preferred Garages and I recommend others to stay away from them…read more Below is just a few examples of the several issues I had: Poor communication: Once the contract was closed, Greg would not make himself available for phone calls. Instead, the only options to communicate with him were email and text. If I had multiple questions for him in the same message and he would only answer one, leaving the others unanswered. Multiple mistakes: There were multiple mistakes in the construction. For example, they put the door frame in the wrong place, which I had to correct them. This happened twice with two doors. Unprofessional language: When I brought up that the door frame was placed incorrectly, he blamed me for it, even though I had provided him exact diagrams. Not only that, he treated me using rude and unprofessional language. Lying about materials: An important part of this construction was to use sound proof insulation. However, Greg proceeded to install a cheaper material that was not sound proof. He claimed that the new material was just as good (which wasn't) and that the original material was not available, even though it was in stock at the nearest Home Depot and Lowes. While the building turned out OK in the end, the construction took 6 months to complete and took significant effort and frustration on my part.

    Using this company to build my garage was one of the worst mistakes I've ever made in my life. The…read moreowners name is Greg Moss, beware of this contractor, he has been building garages for a long time and he is very smart. He knows how to work the system and you will have no leverage to hold him accountable for what he says he will do. He is a despicable person to work with and everything will be done his way even if that means you don't get what he said you would, or what you paid for. He is sometimes very good about returning phone calls but it doesn't matter because he will not address your concerns. He doesn't care. My project took 6 months and he never showed up to the job site even once, not once until the end and it was time to collect money. In regards to my project, he cut a lot of corners and pushed me around like I was garbage. He didn't provide a porta-potty for his subs, left all the trash and rotting garbage in my front yard for months which was so embarrassing to neighbors and killed my grass. The $30K driveway that they installed completely disintegrated in 16 months and he was willing to do nothing. I could tell you much, much, more. It won't matter to him because he has all the work he can get, but for your sake, run like hell from this dude. Please don't make the same mistake I made. TW

    Full House Construction and Design - Whole house renovation and design services.

    Full House Construction and Design

    (1 review)

    My guy and I first became aware of Full House Construction and Design in 2008, through a personal…read morereferral. We used them shortly thereafter to finish the basement of our newly-purchased home, and have used them since for more work, including a kitchen gut/remodel and flooring installation. We can't speak highly enough about their integrity, honesty, attention to detail, and quality of craftsmanship. Don, Baker, and their team always make great suggestions for design and function, while incorporating our ideas and aesthetic as well. My favorite aspect of working with Full House is their communication. When they say they'll arrive at 8 am, they are there at 7:55 - they know my time is valuable. They are great in communicating via phone, email, and in person, and are very proactive when a setback or problem is discovered (oh, the joys of owning a turn-of-the century house!), and give a variety of options on how to proceed. Having worked with other contractors on smaller projects, this is definitely an area in which Full House goes above and beyond and really sets them apart. What's more, the Full House team are stand-up individuals, who are fun to be around. This always means a lot to me because I work from home and "oversee" all our projects. Over the years, Full House Construction and Design have earned our trust, respect, and highest recommendation. We wouldn't think of using another contractor for any major home projects!

    From the owner: Referral based remodel and renovation company grown upon quality and success that translate into…read moresatisfied customers. We pride ourselves on relationships, communication, problem solving and making good on commitments. Quality at a fair price and options to match any budget.

    Jersey's Remodeling - August 2025

    Jersey's Remodeling

    (21 reviews)

    Aaron has completed several projects for me--he remodeled two bathrooms, moved electrical switches,…read moreadded lighting, and installed flooring. He is my go-to for all home improvement projects. He is always on-site and hands-on with the work being done. He delivers quality work at an excellent price.

    This was not a great experience. Initially, I contacted Aaron, the owner, to replace a basement…read moreshower door, after the - likely original - shower stall door started to come off its framing, before my neighborhood handyman (who charges less than half of Aaron's day rate) fixed it. I regret that I didn't simply leave the situation there, keep my old shower stall door/frame kit, and save $1K. However, at the time (June 2024), I had high hopes that Aaron could become my general contractor, for me to eventually hire to renovate my kitchen & bathrooms upstairs. So I hired him to test him, with 5 specific projects: 1) Basement Shower Stall Door/Frame: - Given I was a new homeowner, I had no idea what I was doing, told him as much, and asked for his help. I measured the shower stall, told him some ideas of that for which I was looking, and - given he's a General Contractor, who told me he's originally from New Jersey, and was hired to renovate an entire house in Mill Valley, CA (posh NorCal) during the pandemic, I mistakenly trusted him. He told me to find shower stall kits on HomeDepot.com, have it delivered to the store, then he'd pick it up at the store in his truck, and remove my old shower stall door/frame. What he failed to do was verify the kit I sent him - before ordering - matched the measurements, after I specifically asked for his guidance/help, and he offered to help me. Then - worse yet - he was unethical, unlike my neighborhood handyman, as he never told me during the install that it was the wrong measurement / size, for that shower, installed it anyway, removed my old shower door/frame/kit, without discussing this with me, told me to get out of his way and go upstairs and "trust him," then I realized after he left that it was the wrong size. Worse yet? He removed the tile, grout, caulk, and new paint, and when I contacted him to fix it in June 2024 - before my July 2024 Breast Cancer Diagnosis, hence the delay - he never replied to come fix it. 2) Crawl Space Access Door: - Same goes for this. He told me he has a jigsaw, so he could fix the wood frame and install the door properly around it, that I'd already purchased through my HVAC contractor, only to leave the wood in piece meal around it, allowing bugs to enter my home, which was the entire point of his work. Then he sloppily sprayed fire foam around it, and it looks significantly worse than if I'd just hired my neighborhood handyman with a day rate less than half of Aaron's to do it, in the first place, who I now need to hire to fix it, including creating a wooden frame with a proper fit, flush screws, and a cement bottom, to match the wall. My handyman quoted me $187.50 for 1.5-hours for this specific project. 3) Bedroom Vent: - When my HVAC technician moved one of the vents in my primary bedroom, the base board needed to be patched, as well as the carpet. Aaron bought the wrong base board at the wrong Home Improvement shop, told me that was the only option, only for my neighborhood handyman to tell me - yet again - that Aaron was wrong/lied to me, and that my current baseboard is still replaceable with an exact match, so yet again, I need to hire my neighborhood handyman to fix Aaron's work. 4) Kitchen Calendar Wall Hook: - I know this was simple, but while he was here, I thought he could help me make this more secure, but - yet again - my neighborhood handyman had to re-do it. 5) Flag Anchor Front Porch: - Yet again this was done with the wrong hardware, that was not aesthetically pleasing, so my neighborhood handyman re-did it. Overall, it's not just the fact that Aaron's rate was near double my neighborhood handyman, it's not just the fact that he made numerous mistakes, after reassuring me I could trust him, as I told him these were test projects for bigger scale work, it's the fact of how Aaron handled the mistakes, by ignoring me, hiding the shower door mistake, and refusing to fix the mistakes, over 1-year later. Whereas, my neighborhood handyman has made mistakes before, and he owns up to them, and fixes them without any issues. We're all human. :)

    True North Builders - contractors - Updated May 2026

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