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    True Edge Airsoft

    4.3 (44 reviews)
    Closed 11:00 am - 8:00 pm
    Updated 3 weeks ago

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    Gild paint where it should not be.

    I realize that our purchase is a toy, but it was an $80 toy that my 12 year old spent his own money on. He purchased it at Comic-con and was told it would ship in a week. We got it closer to 2 weeks. I went to the website and it is under construction, so I don't know any other way to contact them. I am reluctant to leave this below average reiview, I will consider changing it if the shop reaches out and offers to exchange the toy. As for our experience at Comic Con with True Edge; it was below average. Poor customer service, poor line management, even when we said we wanted to buy sonething. They didn't seem prepared to deal with the crowd. I would have skipped it, except my kid wanted to buy the prop.

    Jason L.

    True Edge is a fantastic airsoft shop in Simi. There is plenty of parking and the location is easy to find. They have a huge selection of hobby weapons and lots of accessories. They also have a shop for repair and maintenance. Rueben is the technician and he's a super nice and knowledgeable guy. If you have any needed repairs I strongly recommend him. All of the staff is friendly and knows everything there is to know about airsoft. If you're interested in the hobby, definitely stop by and pay them a visit. PEW PEW! :)

    One area of the store.
    George E.

    Been coming here for awhile now and have always had great help. Everyone is very nice and helpful. Today they even gave me and my son a free bottle of cold water which was great. The place is a nice sized store and they keep it very cold which is nice on a hot day like today. The prices are great and the store is very clean.

    Wondercon 2015!
    Jasmine A.

    The wondercon booth had many varieties of weapons and comic culture. Swords to sais; early nugs to tie clips. Very friendly staff and reasonable prices.

    Loving my new gun :)

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    Whitley S.

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    15 years ago

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    12 years ago

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    12 years ago

    Best techs and service in conejo valley. I always come here for my airsoft needs. Great selection and service.

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    11 years ago

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    11 years ago

    Came to comicon to get a mask & they had something I was looking for! Quality of product is great! & they have good costumer service!!

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    11 years ago

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    13 years ago

    Had a great experience. They clearly know the products that they are selling. Will continue to buy from them.

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    10 years ago

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    12 years ago

    Great place to get an airsoft gun. Being new to the sport they were very helpful. They didn't try to sell me what I didn't need.

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    11 years ago

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    11 years ago

    These guys helped me at comic con and were very friendly! Gina helped me out. They have a large variety of awesome stuff and not too pricey.

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    10 years ago

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    11 years ago

    Doug and Ruben and the homies such great customer service and always help the customer as best as they can

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    11 years ago

    This place is awesome, it's bigger than the one in northridge and they got everything you need. Jerry and Ruben are the best

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    Page 1 of 2

    Ask the Community - True Edge Airsoft

    Has anyone purchased from this company during Wondercon? If so, how long was the shipping? Never got an email.

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    Review Highlights - True Edge Airsoft

    I bought Deadpool swords from True Edge and the craftsman ship is amazing.

    Mentioned in 2 reviews

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    Ambush Paintball Park

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    Amazing paintball park! We had a blast. The staff was very kind, informative and proactive…read more We found the staging area to be be very accommodating and the person taking who helped us was very friendly. Very surprised by our experience.

    I took my kids there a few weekends ago and writing based on their feedback…read more Location: it's pretty far back in the hills, so be patient. Once you see the first sign, pass it and at the next sign turn in where there's an open fence (driveway looks like an abandoned area). Stay to the left and continue on the narrow road and you'll see the parking lot and field. Tip: Be sure to pack a big cooler of ice, water, bottles, and snacks in your trunk. I packed one veggie and one slime and crackers party tray along with a couple bags of chips, Gatorade's, grapes,berries, hand sanitizer and a roll of paper towels. Everyone in the group enjoyed the goodies. The outdoor venue is spacious, and they have wooden picnic tables under covered awnings where you can park your car right next to. Service: they have everything you need -masks, pellets/paintballs, and guns, and you can rent, and you can play all day until they close. The only negative remarks based on my group's feedback is that some people played unfairly and didn't call their shots when they got hit and continued to play. In addition the referee, Gavin, although he was super nice and cool, he let a lot of things slide so the people in my group got upset about that. The smell in other people's review is true- it is STRONG and hard to get away from if you are trying to watch people. Not sure what is but I could only take so much - and since my step daughter and I didn't play, we ended up going to the Janns Mall and watched a movie while the rest of the group played. Btw- they have port-a potties right next to where you enter and exit the playing fields. For those reasons, I'm giving 3 stars. Overall, it's nice to have something different nearby that's outdoors for the kids, teens and adults.

    New Edge Sports - Very sad day for this G28.

    New Edge Sports

    (41 reviews)

    Valley Village

    Stay Away from this business . You've been warned. Mike has…read moresome serious Shady business practices. I was warned by others, I didn't listen now I'm 1 gun short. Today 1/7/24, I was going to pick up my HPA fully upgrade AK only to find out that it's missing, also my redline regulator for Daytona and a aeg battery. The explanation Mike gave me is that if a job he worked on has been there for over at least a couple years, he discards/boneyards it after making multiple attempts to contact owner. First, this was never disclosed to me when I brought in 4 items for repairs, he "victims blames" me by laying the fault on me for leaving the gun too long. The person who told me not to go to him says he takes his time with the repairs, I was in the impression that this is normal and same reason I haven't heard from them. Airsoft was in a hiatus since Warped OPs burned down 18 months ago, I get his point but I'm not unreasonable, I was expecting to pay storage fee or whatever he wants to charge me for that. There was never an attempt to contact me about my items, I never changed my number and have the same number for years and I work in healthcare working with multiple health care professionals. I simply don't miss phone calls. The job is not over 2 years ago, see tag, he keeps on changing on how long he keeps an item in storage, started from 6 years and worked his way down to 2 years. Lastly, the only item I got back today is my krytac drum mag that he deems "beyond repair". Mike's reasoning is extremely faulty because of all the items, the drum mag would be the perfect candidate for trash/boneyard. He claims that once his shop contacts the owner, they right something behind the back of the tag. Mine is blank. I wouldn't be surprised if Mike sold my items. It just doesn't make sense to throw the "repaired" items and keep the boneyard ones, plus it's a quick sell. Stay away, do yourself a favor. Learn from my mistake, this guy is a scum and this is the confirmation.i

    Brought many of my AEG's to them, they are really knowledgeable about what they do. Definitely…read morerecommend them for maintenance and modifications. They also do 3d printing for airsoft related stuff. I haven't used them for that yet, but we are going to be doing some work on my m4 stock soon.

    Big 5 Sporting Goods

    Big 5 Sporting Goods

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    $$

    Came looking for a bike for my teenager and Steve L was a phenomenal help! Knowledgeable and…read morefriendly we walked away with the best bike for my boy. A+ 5 stars!

    I shop at the Big 5 Sporting Goods located in Thousand Oaks ,Ca. on a regular basis and have done…read moreso for at least a decade.I go there to buy certain items that I need for work that are hard to find at a reasonable price elsewhere without sacrificing quality.I don't want to spend a large sum if money on a high end pocket knife in which I am going to beat up and eventually break at my work.Big 5 runs Good ads and if your patient you can get a great deal on a nam e brand item,for a much lower price than the department stores.This is thier buidness and that'd why I shop there.Often times I run in for a nice knife and end up purchasing a a flannel or a couple work shirts,flashlights etc...I have spent THOUSANDS of dollars at this as well have many of my friends,co-workers and family in this community.Thus far,any minor problems or disgretions I have encountered over the years have been swiftly and professionaly resolved by either the clerk who was helping me or by a nearby helpful manager.It is a terrible reflection on those hard working diligent proffessionals,the incident which occured today when I was trying to pay for my product.I waited patiently in line to have a couple of knives shown to me which are kept locked up on a display case for obvious reasons.I will say that,being in the retail business for over 15 years myself,I would give the stores pricing accuracy an F or maybe even bordering criminal fraud as far as wrong prices,no prices or the just don't know and are not going to bother to even try to find out for you.I would say 75 percent if ALL Thier knives on display,have no prices at all on the shelf tag or knife itself.When I tried to incure a couple of unpriced knives,I was met with a bad attitude and snyde remarks which made me feel unimportant,unwanted and unappreciated as a customer.I know that retailers rely on student workers in thier workforce but come on man this kids chest barely reached the top of the counter.His beard was,I believe,parts of a cheap drugstore Holloween costume,and he was dressed like a 7th Grader.Sorry,maybe it was take your child to work day but I shouldn't have to babysit the clerk or reprimand the clerk assissting me at the local sporting goods store.O.K.. Bottom line is he couldn't break a 100 dollar bill at 4 o'clock in the afternoon after bring open for buisness for at least 5 or 6 hours on a very busy day.He looked at me like I was a nutcase for even handing it him which I almost didn't want to do considering he could not of been a day over 14 years old and I questioned whether he even knew what the was or had ever seen one before.I thought he was gonna start crying and said he absolutely not break such a large o it too high of a risk.I said then please call a manager at which time he told me he was.That I know us against the child labor act !!! To begin with,then he started childishly bickering with me and threatened to tell his mommy,I mean manager on me if I didn'te apologize to him.I just wanted to buy the product at this point but was refused services and I left the store promptly.I asked the REAL manager on duty for the General Store Manager and District Manager's names and was told was the CEO Of the entire company.And refused to give me futther information.From now on,I will be shopping at Dicks.At least they are not such pussies.Thank you again Big Dive !!! For absolutely nothing !!!! Sincerely Robert Jackson. Mistreated Customer at Big 5 Sporting Goods in Thousand Oaks,Ca.

    True Edge Airsoft - airsoft - Updated May 2026

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