I live in Michigan, and knew exactly what I was looking for. With a shortage of used trucks on the…read moremarket, when you find the one you want, you may have to travel... AJ was very responsive and helpful to assist me in my travels. He even made accommodations to pick me up at the airport and drive me to the shop (~2hrs round trip). Also he gave me ideas of mechanics I was able to utilize for a second opinion when I test drove the truck. I'll admit I was a little skeptical based of some reviews I had read, but to be honest, the sale went off without a hitch and the truck I purchased a few weeks ago has no issues and runs perfectly. It's exactly what I needed and is working out well. If I ever needed a new vehicle and AJ had what I was looking for, I wouldn't hesitate to fly back out there and purchase from him again. He may be just a small shop, but he went above and beyond and provided a service I don't think a lot of people would do. Thank you again AJ!

If you're planning on buying a vehicle from A.J. He's not a very honest person. I bought a truck…read morefrom him recently that had shifting issues and a check engine light on as soon as I left his lot. I was eventually able to get the truck back to him and he either repaired or replaced the turbo after around 2 weeks and said the transmission was fine. The trip home was as expected.. There was a nasty boost leak because instead of replacing a stripped out clamp they just left it. The next day the transmission failed and I got ahold of A.J. after several tries and he assured me that he would take care of the problem. He never took care of the issue! Doesn't return calls or texts and is just all around shady. Now I'm stuck with a truck that needs a transmission rebuild and all of the rot he painted over showing through. Dont do business with vision motor company

I wish I can give more stars - this place is the most honest dealer I've experienced in my life!…read moreOut of State here and from start to finish nothing but pure perfection working with Mr. Eli - totally recommend!!! I really wish more people would run their businesses like he does.

Recently purchased a 2015 Lexus RX350 from First Class auto and can say that buying a car was a…read morepleasant experience. I delt with Sam who was more than accommodating while I was in their shop. F.C.A actually had the car I really wanted; they were more than fair with my trade also which is something you never hear from. Up front and honest was the feeling I got from this shop and will buy from them again. I've had my car a bit over a month now and put on a couple thousand miles already with zero issues. I could not be happier with dealing with First Class Auto knowing that they do actually care about their customers satisfaction with the purchase of the cars rolling off the lot. So, if anyone would consider a used car or SUV I'd give these guys a look, you sure wouldn't find anyone as true and honest as these guys.

service department does work on your vehicle that should only take maybe an hour holds your vehicle…read morefor 3 hours as you are waiting for your vehicle and then tries to say it needs more parts to build the bill my bill was $756.00 for just simple brake pads sorry Royal you won't ever be seeing my vehicle ever again

I have been a customer of Royal Auto Group for 5 years now. Just leased my 3rd auto from Royal and…read morealways have a great experience. The reason for my great experience is due to one employee ( Salesman) Michael Howell. He is the reason I keep coming back to this dealership. He made my lease return and new lease so easy and hassle free. He is extremely knowledgeable with his products and features. He is not only a professional at his job, but also a kind man and willing to go the extra mile to take care of his customers. If you need or just looking for a new or pre owned vehicle, then this is where you go and who you need to see.

Jason the shop foreman is knowledgeable, professional and willing to take the time with you to get…read morethe job done right.

I just recently bought a car from Action Auto. From the time I stepped onto the lot until I drove…read moremy car away a week later, it was the best car buying experience I have ever had. Friendly and knowledgeable about all their vehicles, Pat and Mike went above and beyond to help. From start to finish, from financing to a fair trade in value on my other car,to spending more than an hour explaining the features of the car. No pressure to buy what I didn't want. Just a good, honest dealership all the way around! I love my new car and highly recommend Action Auto to anyone looking to buy a new or used car! I'll definitely be back!

Horrible, they kept a service manager that told me to F off! Should have terminated him on the…read morespot! I traded in the Ram 3500 for an F350 and could not be happier. I will never own another "Mopar" vehicle after 25 years of brand loyalty just because of a jerk at a dealership I bought 7 vehicles from!

I wouldn't even give these guys a single star! my vehicle was misdiagnosed not once but TWICE!…read morereplaced parts that wasn't in need of being replaced! Making guesses diagnosing things is robbery! called left multiple messages spoke to SAM twice about the issue and getting some sort of refund for the labor I DID NOT NEED TO PAY FOR since the parts that weren't replaced WERE NOT the issue! He told me he'd look into it and call me back.... that was TWO weeks ago and now they don't even answer their phone when I call!! GREAT ESTABLISHMENT they're running!!! DO NOT BRING YOU VEHICLE HERE!!!

Elliott is refreshingly honest, friendly, and his prices are reasonable. He cares about doing right…read moreby his customers. The cars he sells are in excellent used condition. He helps you find the right car for you, not the most expensive car on the lot, and I think certain other dealers in the area (Maguire) could learn some things from him. Our household has purchased two Subarus from him. He will continue to receive our business and good recommendations. Years later, our cars are both running smoothly and we continue to be happy with them.

I can't tell you how disappointed in the last car purchase I made here. It was August of last…read moreyear. I bought a 2012 Prius V with approximately 100K miles, decent shape, exterior in good shape. Three mechanics have told me it won't pass New York inspection because of severe rust throughout the frame. To replace the Master Cylinder and brakes would cost me at least $4000. The car is totaled and I'm out $9000. Should I have had my mechanic check it before I paid cash for it? Absolutely - but in all previous experiences I have never had a problem. I trusted Ray and now Elliot. Never, ever again.

Tom made the entire experience beginning to end so easy! He had no issues answering all of my…read morequestions, working around my crazy work schedule, and helping with everything that I needed even after the sale was done! He is not like most big name car dealers, he cares about his customers, and makes sure you understand the whole process even down to the smallest deatils. He also was the only one around that had the vehicle I had been looking for at a very decent price! 10/10 would recommend premier southern autos!

From the owner: Years of experience serving CNY, we are dedicated to offering high-quality, pre-owned vehicles to…read moreour customers. We're committed to providing a great car-buying experience. With our skilled sales staff and financing options, we'll help you get the vehicle you want, at the great price you deserve. Browse our inventory online and check out the Featured Vehicles section on our homepage. We often have many options for used Chevys, Audis, VWs, Cadillacs, Toyotas, Lincolns, and many other makes If you see a vehicle you like, submit an online quote request, or contact us to schedule a test drive. Proudly serving the following counties: Onondaga, Cayuga, Oswego, Madison, Oneida, Cortland, Jefferson, Tompkins, Monroe and others in Central New York!

Got a hole in our radiator on a trip down to Ocean City. They had a replacement in stock and got us…read moreright in to fix it. Very friendly service and everything was covered under warranty. We were so lucky to find them so we could continue on our vacation!!

Fixed my Chevy Suburban that another dealership would not. The other dealer was waiting out the…read morewarranty by installing a new battery that they charged me for. Within a very short time the Service Department at McNerney Chevrolet diagnosed the problem. There was a short in a seat motor (that was making a sound 24/7 that could clearly be heard by anyone - I guess the mechanics at the other dealer are hard of hearing). They ordered the part and fixed it, and they did it quickly, with courtesy! Unfortunately due to the other dealer not fixing it the 1st, 2nd, or third time I had it to them the certified pre-owned bumper to bumper warranty had expired. Due to the whole experience I may not buy a Chevrolet, new or used, again. If I do though it will be from Jack McNerney.

We recently bought a car through Bill Card at Automotive Consultants in Ithaca. I have never felt…read moreso taken care of in a car buying experience! Every step of the way, we felt very confident that we were getting the best deal and the best customer service. We learned so much about the car buying process, which was very helpful especially during these uncertain times when every industry is affected by Covid. It's a priority of his to get his customers a quality, reliable car, and he makes sure of that. We knew we weren't going to get the run around, or risk buying something that wasn't as reliable as it appeared. Bill is an excellent communicator and made us feel like we were his only clients. He made the whole process very smooth and easy, while getting us exactly what we were looking for. I highly recommend Bill Card and Automotive Consultants for your next car purchase! They will take care of you like you are family - which is a really great way to buy a car :)

Jesse is the best! Everyone here at this location is patient, kind and knowledgeable. I'm…read moreabsolutely obsessed with my MachE! The transition to an EV has been seamless and more convenient than I think most people realize. So happy we found a local dealer that we trust and enjoy seeing!

Ordered a new F350, was given all the options available, no pressure to buy, but Jesse and Luke…read moreprovided good recommendations on options that added value. Very pleasant no pressure buying experience. They were straight forward and honest. Truck was here in 6 weeks. I really like it so far!!