I usually try to be self-sufficient when shopping and avoid bothering employees with questions, as…read moremost store information can be found online. However, Walgreens does not provide aisle information for products, so I had to ask a store associate for help locating emesis bags. The first employee I approached looked disheveled--his uniform was wrinkled and stained, which was already off-putting. When I asked about the emesis bags, he had no idea what they were. I tried explaining: Me: "Bags used for nausea or dry heaving." Him: "Huh?!?" Me: "Vomiting bags." Him: "Oh, the throw-up bags should be along the back wall." I searched but couldn't find them, so I attempted to ask another employee for assistance. Unfortunately, he was wearing iPod earbuds and was unapproachable. Eventually, I located the item on my own, paid, and left. The lack of professionalism and basic product knowledge from employees was disappointing. Customer service at Walgreens has noticeably declined since my last visit.

My vet asked me to go to a regular Pharmacy to get my dogs cough medicine since they were on back…read moreorder. Went to Walgreens to see if they could help, the person at the Pharmacy had no information but took my prescription. They asked me to have my vet fax the Pharmacy the prescription (they faxed it twice and noted it was successful.) Every time I called to see if they were able to complete it, I was met with "no we don't have it" or "we never received it" and when I asked for more information, I never got it and was told to have them send it again! I only went because I read Walgreens gladly accepted pet prescriptions. Don't believe it for one second.

This is the BEST PHARMACY EVER. They filled by Bupropion XL…read moreorder for 25% the cost of using COSTCO!!! Normally my medication is always $220 dollars for a 3 months supply. To get a price of $60 dollars INCLUDING TAX is insane! You must come here! Very friendly, great service. I gave them a $15 Starbucks gift card for being so nice! The owner is a very nice Korean gentleman, very friendly. Seriously could not believe the price or the service. Also they will fill EXACT NDC codes from EXACT manufacturers

A simple smile, a welcome with a cute pen, how inviting and kind. This is my first time and it…read morewon't be the last the service was very polite, on time and I recommend this pharmacy. The place is clean, very nice waiting area and there are other basic over the counter necessities. In awe on the service and I will make this my pharmacy from now on.

Josey Lane @ Keller Springs. Pharmacy is likely OK. Have used them a few times over the years and…read morethings went fine. The stores operation, business plan or whatever you call it is lousy. Their prices are way way above Walmart or Amazon. They bait you with their care card or whatever it's called to get you in the store. You do all of your own check out. The coupons they send you may or may not work and the guy came to ring my items manually. He couldn't get the coupon to work and went into a drawer for a coupon he provided and THAT didn't work either. Umm "do you the items here sir"? No. I'll put up with Walmart and save 30%

The store is immaculate with everything in its place and clearly marked. The employees welcome each…read morecustomer as they enter in a manner that makes the customer feel special. Mike, Josh, and Mozetta in the photo lab were extremely helpful, knowledgeable, and professional in helping me print a photo album. Needless to say, CVS is number #1 on my list.

This target had $10 slides I needed for my job! They're good material! The location is good. I took…read morea long walk here. Now I'm walking across the street to McDonald!

They are very racist over here and follow you around. If you are a black shopper pls be aware that…read moreyou will have one or two or even three associates following you around the store as you shop. I just left the store and was so uncomfortable. They even followed me all the way to the register and pretended like they were all talking about something when I got there. Before getting to the register no employee was there once I got to the front they all started congregating and pretending as if they were waiting for something else. I'm no fool. Pls try not to racially profile your shoppers and treat all guest equally. And the sad part is it is your own race sometimes that racially profiled you. I just don't went back and returned my items. Very sad that this store racially profiled shoppers.

Do not shop at the CVS....all of the CVS workers are Indian and they literally will follow you…read morethroughout the store the entire time. Literally had one try to stand right behind me as I was checking out. Mind you, he followed me through every single aisle. This CVS is also in a predominately black community, which is weird to see so much racial profiling.

I don't expect my pharmacy to be as clean as a hospital, but do I expect ANY store I enter to be at…read morethe very least clean and tidy - ESPECIALLY my pharmacy! This CVS is disgusting. There is simply no other word for it. Why do I feel like I entered a 3rd world country when I walk through the doors? I was afraid to touch anything in the store, and felt like I needed to disinfect my shoes before I got back in my truck. I do my best to support local stores by shopping in-person rather than online. I don't want my local stores to have to close! However, this store is a poster child for why people are switching to online shopping for everything. Please, please, please, CLEAN UP THIS STORE!!

I had the worst experience at the cvs pharmacy 8580 north MacArthur. I would suggest to others to…read moreuse other pharmacies. I arrived at 8pm and was walking towards the counter, where they saw me walking towards them. They pulled the gate down and said they were closed, they close at 8pm. Then the woman (couldn't see her name because the gate was blocking her) said that I could go to the 24 hour pharmacy. I explained my RX was filled there and I just needed to grab it. Furthermore, I did not live close by and tried to get there fast. The woman said nothing and walked away. The other man apologized and walked away. I completely understand they close at 8, but you saw me coming towards you and I was asking nicely if they could grab it real quick. I would not recommend this pharmacy to anyone

I have been going to this pharmacy for many years. The pharmacists, the Indian lady as well as the…read moreAsian lady, and the staff have always been wonderful, professional, and very courteous. Recently, a new cashier, I think her name was Diane, attended me. Diane was the rudest person I have ever encountered at this CVS. She had to lookup my prescriptions, for which she had to step away from the cashier counter. This was not the first time a cashier had to lookup my medications. But no one ever told me to step to the consulting counter so that she could attend to those standing behind me. Seriously? In any case, I stepped away to the consulting counter and waited, after already having waited in line. After some time, Diane did go to the computer where she could lookup my medications and from a distance started asking me which medications I needed. She has no concept of HIPAA. Asking me about my medications from a distance..! I was not happy about it. So I said all. She pulled only the three medications and walked away from the computer to the cash counter to attend to others. That was understandable. One can expect to wait while medications are being pulled. What I did not understand was that I had to ask her about my eye medications in public. She was not trained in HIPAA matters at all. That, or she did not care. I decided to leave and said that I would come back when she had time to attend to me. And she replied with a "WHATEVER". That took me over the hump. She and I had an exchange of French words spoken in English. I decided to leave that pharmacy and go elsewhere.

Absolutely horrible customer services I have been trying to call for days to get a RX Filled the…read morestaff plays games with the phone answering and immediately placing you on hold then picking up and putting you back on hold never even speaking to you. Being left on EXTENDED amounts of hold time. This is absolutely unacceptable!!! I will be having all my prescriptions transferred.

If I could give this pharmacy less than one star, I most definitely would. Here's my last…read moreexperience: On Tuesday September 9th, my doctor mistakenly sent 2 prescriptions to my old pharmacy, CVS, instead of Walgreens. I now have an HMO, which requires that I use Walgreens. I hate it... Wednesday September 10th at approx. 11:00 pm, I submitted a transfer request. I received a confirmation email, from Walgreens listing the two prescriptions to be transferred from CVS, and informing me that my prescriptions would be ready the next day - Thursday September 11th @ 11:00 a.m. I kept checking the app, so that I could go pick up my prescription. Finally, I called at 7:07 pm. I was on hold 20 minutes and then someone hung up on me. I called back at 7:27. This call lasted approximately 24 minutes. I asked about the status of my transfer and I was told that they had no transfer request. I told her that I had email conformation. She apologized and said she would process the transfer RIGHT THEN. She asked for the complete spelling of the 2 meds I needed transferred, dosage, etc. On Friday September 12, I called at 11:36 am. I was on the call a total of 20 minutes. She said they didn't have the transfer request, but she would process it RIGHT THEN. Again, I was asked to spell the medication, give dosage, etc. She then informs me that one of them cannot be transferred. My doctor would have to send a request to Walgreens. Let me remind you, I have an email confirmation, from days ago, which includes the two prescriptions. This was now my 3rd request for this SAME TRANSFER. I ended up going to pick up one of my prescriptions from CVS, because I really needed it. This took extra time, gas and effort; as Walgreens is closer. It ALSO COST ME EXTRA MONEY BECAUSE CVS IS OUT OF NETWORK!! As of today, Monday September 15th @ 4:00 pm, that other prescription still hasn't been processed. This isn't a dinner order I'm complaining about. These medications literally save people's lives!! When it's time to re-elect insurance coverage, I will not be choosing a plan which requires me to use Walgreens. I've had so many bad experiences with this particular Walgreens Pharmacy. I'm just over it. The customer service here is non-existent.

I want to thank and commend Jonathan and the pharmacist who were working last night. I was unable…read moreto get a much-needed prescription refilled by my usual Walgreens despite two attempts before finally being told, it would not be available for 3 weeks! I checked with the CVS Pharmacy and with the help of Jonathan and the pharmacist, Walgreens faxed the script and I was able to pick it up within the hour. They were very pleasant and helpful while helping me get this important medication. I will definitely be using the CVS Pharmacy in the future.

Called and was forced to leave a voicemail. Got an automated call back. Called store and had them…read moretransfer me to pharmacy. Finally spoke to someone and was told triwest doesn't work with cvs, even though they are listed as being in network. Had to cancel prescription.

Texas Star Pharmacy off of West Parker Rd is very nice. They have great service at really good…read moreprices. I'm very impressed with everyone who I've been in contact with and I recommend them. They have changed their name, but not their service! Thank you I'll be back. Kathy Knight

This is an amazing pharmacy. The compounded products they make are superior. The entire staff are…read moreamazing so courteous and kind, knowledgeable and professional. They seem to be in the process of changing their name. I needed a compounded prescription and was new to them amazingly they had it to me the next day! They mailed it so convenient as I live 2 hours away. When I was talking to them all I said was as soon as they could would be great. I was SHOCKED when it arrive the very next day. This pharmacy is awesome!

Walgreens has variety of easy makeup that I personally use as am not so heavy on makeup use…read more And today with the help of a very bubbly and courteous makeup consultant Shany. I got to try out makeup that I thought doesn't look good on me. She was so patient with me and she dolled me up and advised me accordingly. Thanks Shany and keep up with your lovely customer care. I got good deals on almost everything and walked away happy.

**Username is an alias for medical privacy reasons**…read more Justin the main pharmacist is AWESOME. Unfortunately, when he is not there, there's a noticeable drop in efficiency and timeliness of prescriptions to be made ready. They've also hired some new staff for the pharmacy lately and they're definitely not up to snuff. Unfriendly, super slow, and borderline rude at times. Their pharmacy staff used to be so much better.