Do not shop at the CVS....all of the CVS workers are Indian and they literally will follow you throughout the store the entire time. Literally had one try to stand right behind me as I was checking out. Mind you, he followed me through every single aisle. This CVS is also in a predominately black community, which is weird to see so much racial profiling. read more

I don't expect my pharmacy to be as clean as a hospital, but do I expect ANY store I enter to be at the very least clean and tidy - ESPECIALLY my pharmacy! This CVS is disgusting. There is simply no other word for it. Why do I feel like I entered a 3rd world country when I walk through the doors? I was afraid to touch anything in the store, and felt like I needed to disinfect my shoes before I got back in my truck. I do my best to support local stores by shopping in-person rather than online. I don't want my local stores to have to close! However, this store is a poster child for why people are switching to online shopping for everything. Please, please, please, CLEAN UP THIS STORE!! read more

I really I appreciate that my doctor responded so quickly with a prescription,after got stung by a wasp yesterday.unfortunately I have tough time getting my medication filled to this location even I ask a favor to prioritize this prescription . I fully understand their policy, it's just happened! The pain swelling and I have bit fever, making things pretty uncomfortable. read more

I have been using CVS for over 20 years. I have been using this location for about 2 or 3 years because it is on my way home from work. The store is not kept up well, customer service is hit and miss, and common items are often out of stock. The pharmacy is slow and service at this location in general is on the decline. Transferring all of my business to another location or another company. read more

Just hate how they make it impossible to talk to someone in the store. I'm sure they spent millions of dollars creating a phone service that just keeps you going in circles and have no clear way to talk to someone. Press 0 to talk to a rep. Machine "are you sure?" "Sorry I can't hear you!" "Just go online" "I need more information to get you to the right place" "Sorry I can't hear you" And just keep on going and going. Why do you have phone service for?? I would just rather see "sorry we don't take phone calls. Go online or in person cuz we ain't answering you" I would respect you guys more if y'all were honest. And if the phone system works. I would like to see the CEO do a live stream and call a random store and get to someone in the pharmacy. Bet he can't do it. lol. What a waste. CVS just shut the phone service off save some money it's not like it works anyway. read more

Emergencies are inevitable and this location was the closest to us to stop and pick up some quick supplies and get back on the road. Finding and purchasing our supplies was smooth, but it was very irritating after giving your business to this place and not being able to use the restroom. Every other location I've been to does not have this policy and the male employee who I asked to use the restroom was ignorant about my situation. Very frustrating and do not recommend this CVS! read more

So I went into the pharmacy to buy some chocolates. But then I had to use the rest room. What a huge mistake! What a disgusting, deplorable, degrading experience. I had to go number 2 very urgently and before I even sat on the toilet I realized I was in trouble. The toilet seat was sticky from piss and God knows what else, and there was no paper towels or toilet paper. At this time of night 9:15 pm the 2 associates were up front so I couldn't leave the bathroom and go up front to ask for toilet paper so I had to put my pants back on without wiping the shit from my asshole. So.... I put my pants on with shit in it and went up front and told the associates how disgusting the bathroom was. They told me we cleaned it earlier. I said have you looked at it lately? No they replied. I said I am going to write a bad review when I go home. They said good maybe things will change around here. That's nice. Who ever the manager or owner is of this place I hope you experience this experience I had to go through ten fold. You nasty pig. Folks stay away from this CVS! read more

Store is filthy. Pharmacy services has declined drastically the last 6 months. Discuss my recent experiences with the Store manager and she literally did not care. My feedback and was not rude and thought she would appreciate my prespective since I havee been going here for over 20 years and it just continues to declined. I am so very disappointed that the manager does not want to work to improve the declining service and the Store is not well maintained like is used to be read more

DATE FILLED: 07/31/2013 MAY CAUSE DIZZINESS. Ok, sure, a pharmacy isn't ever going to be bing, bang, boom FAST. And lordy knows this place has had it's share of check-out line traffic jams. But Walgreen's gets the slows, too -- so what can the smart prescription popping shopper DO? I, meself, prefer to pick-up via the drive through. THAT way, I can keep the car tunes rockin' (not cartoons -- I hardly EVER watch TV while driving) -- make phone calls, catch up on my book club selection of the month, do some fancy detailing on my dashbo--- OH, HEY. My order is ready. Done and done. read more

CVS Pharmacy - Drive-up saves time. No more songs cut off right in the middle of the bridge: when I'm home... everything seems to be right... - Drugstores Near Me - DALLAS, Texas

I have been a loyal CVS customer for many years. This is the only pharmacy to claim "we are not able to check other stores inventory".... I know for a fact that is not true... CVS employs an ERP software as do all large companies. Every other CVS I have frequented gladly checks other stores inventory to confirm that my medication is in stock. I have asked them to check others stores twice. Both times they have claimed they don't have the ability to see others stores. I don't know what to attribute it to other than laziness.... Disappointing... read more

Not only is Livina the most disgusting pharmacy tech ive ever met but she brought me to tears in humiliation and when i asked for 5 more minutes to apply my good rx coupons she rudely rushed and huffed and puffed and then yelled at her staff for even helping me and asking me to come in so she could assist me. You have lost a life long customer and will only continue to lose more. Hire compassionate people not lazy, people only there for a check. read more

I walked into cvs in a pretty good mood with my daughter and left feeling like a piece of _____. Kate the cashier shamed me for having a daughter and "being too young". She asked me as I was walking up the the counter (with a straight face and no smile), "This is your child?" I said yes smiling. I put my basket on the counter and pulled out my id because I had to get mucinex for myself and Bf who have been sick over the weekend. She looks at my id and then questions again, "1991? You are too young to have a child!" She scans a few more things then asks, "How old is she?" (Again with no laughter or smile.) I replied back 5. At this point I felt really confused why she keeps asking these questions so rudely. Wondering what is her point and realizing she's just trying to be ugly. It really ruined my day honestly. I get being sweet and saying you look so young and it being a compliment. But she kept picking at me and not smiling and saying these things rudely. It felt so invasive and felt me feeling awful. Yes I am 28 and yes I have a 5 yr old. But so what...? I am not standing there asking her how old she is. And asking why she's probably 60 something working at cvs as a cashier. I'm not shaming her for being so old and making minimum wage at 60. I could of said so much but I kept my cool and left with a smile because I didn't want my daughter to hear anything like that. Because I believe everyone should be treated with respect. (Clearly not the case for everyone else.) I called the manager (dawn) when I got to the car because I felt so off put and he made the excuse that she's from another country. I dont think it matters where you are from. :( I think in all cultures that would be considered very rude and super unprofessional. Even my 5 yr old daughter asked me on our way out of cvs "Mom? Why are you too young to have a kid? And why was that lady so rude? " As soon as we got home she also informed my Bf of the whole incident before I could even say a word. So not only did she leave me feeling like crap. You also got my five year old worked up about it too. Be weary of the people this cvs hires at this location. read more

Store seems a bit unorganized. Way different from the cvs I frequent. Lack of inventory. Customer service was great though. read more

Wow. I have sometimes stopped in here in the past because this location is on the way to work. So if I need one thing I'll swing by. Today I went out of my way to stop by here because I had a 20 percent off coupon on my phone. I needed one item. I've worked in retail in the past and marketing currently. Whenever I use a coupon, I do read all the fine print. They wouldn't take my coupon because I didn't have a CVS card. NOWHERE on the coupon did it say I had to have a CVS card. And speaking of which, every time I do go to CVS they always ask if I have a card, and I always say no. Not one person has every asked me if I want one or explained to me what it is. Very very poor customer service. Very rude staff. read more

I've been coming to this pharmacy for over 7 years. Normally, the experience is okay. I'm here right now and this new female they have working the window has a disgusting attitude. I gave her my info and she said that my prescription was no longer available. It wasn't due to be put back yet but okay. I asked her how much one of them cost because my insurance said it wasn't covered. She immediately accused me of giving her an attitude. Now I have a cold but I wasn't in a bad mood or anything so I was taken aback by the comment. Now if you have an issue with your job that's your business but don't accuse me of being out of line for asking a basic question. I don't live in this area anymore but I still use this pharmacy ( until today) because the service was decent. Her entire disposition is disgusting and you really shouldn't work in a customer based industry if you don't know how to interact with people effectively. read more

Came here Saturday morning to pick up my prescription. Got told to go home because the pharmacist "woke up late" and no one could give me my prescription. I am prescribed a controlled substance so I cannot function physically or mentally without it. I've been in pain for hours because the pharmacist couldn't show up to their job on time. If you need a pharmacy to pick up your medications PLEASE DO NOT PICK THIS ONE!!! read more

They always give me great service. Always polite and friendly. Someone is always there to help. I frequent here a lot and it's super convenient to my home. Great staff read more

Waited 45 minutes past appointment for Covid test got to the window the guy had trouble verifying my insurance which I do have, then when I suggested the non-insurance route since CVS claims to provide $0 testing without insurance they told me to get back in line which now has seven cars behind me. Scam service read more

Lets just say you can get crappy service anywhere you go and sometimes this location has its issues. But, on the whole, their customer service is on par with other pharmacy locations(and pharmacy chains). If you don't expect 2 minute waits at the busiest time of the day and realize that pharmacy staff are always working on something even if there are no customers standing at the counter, you are one intelligent cookie! It's not McDonalds where meds are sitting in bulk just waiting for you to order, it's your life they are trying to protect. Don't pull up to the window, 5 minutes before closing and expect that you can put in an order for meds that you don't have refills on, or only know its that white pill. Be willing to put yourself in the staffs shoes. Be kind. (and no, I don't work there) But, I do work with patients and because I always give 110% to every one I encounter, I know they try hard to do the same. And, yes, they have forgotten to order meds that were requested or didnt run my insurance. But, they did all they could to make it right and gave me their sincerest apologies. Since, they are only human, I got the best they could give under the circumstances and I appreciate the effort. read more

This is my neighborhood CVS, and I normally go here for over the counter medicine and various specials offered through their extracare discount program. Personally, I don't see a great benefit of shopping at CVS without an extracare card, so I highly recommend that you ask a cashier for one. The card is free and can be used for applicable discounts immediately. They are always under staffed, but waiting in line for 5-6 minutes is better than waiting 12-15 minutes at Walmart. A plus, I find that if you need to purchase certain items with discretion, this is the place to do it. read more

Needless to say, this CVS has turned me into a Walgreens customer. I went in to have a prescription filled. They informed me the doctor denied the refill that I had to make an appointment with the doctor to get a new refill. I asked if they could issue a seven day fill until I could get into the doctor (it's not a narcotic and I've had other pharmacist do this for me). The pharmacist became condescending telling me I should have thought about that before today. A simple yes or no would have sufficed her sarcastic remarks were completely uncalled for and unappreciated. I won't be back. read more

I just have the worse experience in customer service in this Pharmacy. To start there is a lack of communication between their stuff, second some of the pharmacy stuff don't know how to manage their system, and third there is an old lady that was unnecessary rude to me, to the point of screaming at me:WHAT DO YOU WANT??!!, when I was asking for my prescription read more

Seeing a lot of negative reviews and I'm shocked. I've had issues with other pharmacies, and honestly, I think having to pick up prescriptions is a pain in the butt and typically means you're afflicted or sick and it's just not a fun activity. But the staff at this CVS is always pleasant, efficient, professional and helpful. Not just for me- today I watched them assist an older gentleman patiently and kindly and the customer was really grateful; it was a really nice thing to watch. Maybe they've had issues in the past but the current staff is top notch. read more

Rude staff members in pharmacy drive thru! I was waiting to get a COVID-19 and they said I was too early and had to leave, and I couldn't wait. I have done this with other cvs and they never had a problem. read more

This is the worst CVS I have ever been in... waited at the photo counter for over 10 min and the cashier and manager both ignored me and would not even acknowledge I was there.... read more

They went beyond on customer service. The staff is friendly. One of the best service i experienced with cvs

I just stood in line forever to be told I had to have a card to turn in a prescription for Bank of America insurance Caremark. I noticed if you were in the drive in you received immediate assistance. I went home and asked family members on my insurance if they had a card and they said no. I called Caremark and they said there was a number for CVS to call for info on my Aetna card that I showed to the girl. So I will be taking all of our family prescriptions to a place that cares. read more

Hate to be the bs review saying if I could give no stars I would. I came in for a covid test not even 20 minutes ago and the lady was just plain rude I let her know it was my first time ever taking a test so obviously I don't know what I'm doing. She had an attitude the whole time and rolled her eyes numerous times. I accidentally put a bag in the wrong thing and instead of nicely saying thats not where that goes she hit me with the "like I told you thats not where that is going" and when I asked if that was all she just walked away before I was able to ask anything. She was overall so rude for no reason and I'm not a confrontational person so I said nothing in person because I was already nervous from this being my first covid test and having anxiety which she didn't make any better. I understand I didn't do everything perfectly but who would when they're nervous doing something they've never done. I don't understand what the need for the rudeness was as this is your job and I was being nice and apologizing for messing up and never gave her attitude or nasty looks. If you don't like your job don't work there simple I didn't make you apply and be there everyday. Learn to be nicer it gets you further in life than being rude and bitter to someone that has done nothing to you. I also came here for my vaccine both doses and the ladies were very nice I guess its just the drive thru pharmacy lady that is rude never making that mistake again. I hate to ever be the "karen" leaving a review since I said I hate confrontation but theres no reason to be rude and have an attitude towards customers that are being nice to you and apologizing for doing something wrong. read more

They used to be customer service oriented and fast, but I find the pharmacy is severely lacking. Won't be going to this location anymore.

Dead ass quite and empty, which is great because I'm totally an impatient person (I dislike waiting in lines). So this place so far is my "go to" for a quick store run. read more

If u r a couponer dont shop here bec they have that policy that u can only do one transaction per visit.. and i asked why they do that and they say it was bec its the cvs policy. And i said no its not n they did not allow me to do more than one even when i said the ppolicy is i can do multiple transactions read more

Can't give a zero star review so one it is. The incompetence at this pharmacy is astounding. First, the pharmacy didn't have our prescription ready after 6 hours. Second, the tech wouldn't take our insurance card then charged us the full amount. Third, the tech refused to help on the phone. Fourth, the pharmacist made us wait in line again after processing our refund even though she had just processed the refund. Makes no sense, right? CVS is often rated the worst pharmacy and store in the country. No you know why. Does corporate care? Haha, great joke. read more

stopped in here to pick up 2 things....got to the register & there was 1 cashier-worker in the entire store!!! are you &^%$*#@ kidding me??? she was very nice & stated she had to give the other employee a break...which i understand!! but ya'll could only employ 2 employees this day....wtf?!?!? i'd rather take my chances at walmart!!!!!!!!!!!! read more

Pharmacy staff went above and beyond their job descriptions to get me a medication I needed but was having difficulty getting because of a miscommunication with insurance. I am extremely impressed with the customer service I was provided. read more

One of the pharmacist associates at your location had an attitude today when I went to pick up my prescriptions. I gave her information for one and when I told her I had a second prescription she then started speaking to me in a tone I don't feel any customer should ever be spoken to. I am a regular customer at this location and NEVER have I been disrespected in this manner. read more