Cris the salesman, Kenny in finance, and Christian delivery coordinator we're great at Bill Luke…read moreCamelback!! We bought a Ram here 9 years ago and came right back to them for our new vehicle this year. Highly recommend this dealership

Had a great experience. Our experience with Will W. was very positive. He went the extra mile and…read moremade sure we were taken care of. He wanted us to have a positive experience and was laughing and joking with us the entire time which was a nice difference between high pressure sales many other dealers often do. Christian helped us understand the infotainment system and was very helpful and polite too. We really do look forward to doing future business with Will and hope the service we got doesn't change.

I bought my Honda Accord here and it has been my best car. It was $3000 and it had about 100,000…read moremiles on it.

Honest car dealership. Jose was pleasant to work with. He helped us get the vehicle price we…read morewanted. We went to several dealerships for someone to help us with what we were looking for and Jose was able to fulfill it. We left very satisfied.

I bought two cars for $3500 each, put another $1K into both and they are both on their last legs…read more Sold the Hyundai for less than half what I had into it and the Buick is on it's last legs and unsellable. Tony promised to fix the problems and they were fixed with rubber bands and glue. All mechanics who have checked them out said they were done on the cheap and that is why they are breaking down. RUN as fast as you can away from this car dealer. I got taken to the cleaners and am down over $9K on the hunks of junk they sold me!

STAY AWAY! These are the most unscrupulous people I've had the displeasure of dealing with. I…read morepurchased a 2006 Buick Lacerne from them. The car had a few cosmetic issues that were agreed would be fixed. In addition I was told to drive it for a week and let them know of anything else that needed to be fixed and they would take care of it. The very next day the check engine light came on and I made Tony aware and he promised they would fix it. Long story short they kept the car 3 weeks, when returned over half the lights on the dash no longer worked. I was told the Chevy dealership that had the car was responsible. Not being stupid I realized they'd spent the last 3 weeks trying to turn the light off not fixing the problem. I was asked to bring it back and the problem would be resolved, I took it back and left had second thoughts about the unsafe loaner they gave me and returned to find their "mechanics" in my car the dash in pieces when I'd been told it was being returned to the dealership that was responsible. They were shocked to see me back caught redhanded. Don't trust Tony or Alvardo they are shysters, crooks and liars.

GREAT Service department adviser, Cesar, and Tijerino,…read morealways pro and polite. Recommended

I've purchased many vehicles over the years and normally don't leave reviews, but this experience…read moredeserves to be shared. I've been trying to purchase a Tacoma from Camelback Toyota because I've had good experiences with the dealership in the past, including buying my Tundra there. My family has also purchased several other vehicles over the years, including Lexus models from other dealerships, so I'm very familiar with the car-buying process. Unfortunately, this experience has been extremely disappointing due to the way Mike, one of the managers, handled the situation. Initially, Ryan had quoted me $4,500 for a lift and tire package. Later, when I spoke with Mike, he changed the price to $4,875. When I asked why the price was different, he said it was because this was a different truck. I explained that the truck shouldn't matter because I was simply purchasing the same lift and tire package. I also asked whether I could keep my original tires if I purchased the package. Mike told me no and said the original tires had to stay unless I paid an additional $600. This confused me because when I purchased a lift and tires through the same dealership in the past, I was allowed to keep my original tires at no extra charge. I mentioned that I had already called other shops and found the same setup for about $1,000 less, but we were still considering doing the work at the dealership to help protect the truck's warranty. When I bought my Tundra, I was told that installing a lift outside the dealership could potentially affect warranty coverage, so we were trying to stay loyal to Camelback Toyota despite the higher price. Things became worse after I told the salesperson that I wanted to speak directly with Ryan again to better understand why the pricing and terms had suddenly changed. Shortly after that, Mike sent me what I felt was a very rude and unprofessional text message. In the text, he accused me of not taking "small steps" while claiming he was "going miles" for me. He repeatedly brought up the MSRP price of the truck and implied that I couldn't afford it. To be clear, I understood we were negotiating. The truck was listed around $55,000, and I was trying to get closer to $49,000. Ryan had previously mentioned he could potentially do around $52,200, so we were still working through numbers. Negotiation is normal in car buying, but the way Mike handled it was disrespectful and unnecessary. My wife had already left a review a few weeks ago because she also felt Mike was rude during an earlier interaction. We were actually ready to walk away at that point, but we decided to give the dealership another chance because of our previous positive experiences there and because we wanted to continue doing business with them. Unfortunately, this second experience only made things worse. What's most frustrating is the inconsistency between managers. One manager tells us one thing, while another changes the pricing and conditions completely. On top of that, I've tried asking to speak with the general manager so I can show the text messages, discuss the pricing discrepancies, and explain our concerns directly, but no one has provided me with contact information or helped escalate the issue. At the end of the day, buying a truck is a major purchase for our family. We simply wanted transparency, professionalism, and fair treatment. Instead, we were met with aggressive behavior, conflicting information, and disrespectful comments. Camelback Toyota has a large inventory and plenty of opportunities to earn loyal customers, which is why it's disappointing to see behavior like this from management. I truly hope the general manager sees this review, addresses the situation, and takes steps to improve how customers are treated moving forward.

If you're looking for someone who actually takes care of you when buying a vehicle, go see Dallas…read moreGermundson at Sanderson Ford. We've been buying both our company and personal vehicles from Dallas for the past 6 years, and there's a reason we keep going back. He's honest, straightforward, and never once makes you feel pressured. He actually listens, understands what you need, and makes the whole process easy. Most recently, he helped us get into our 2025 Mustang Mach-E Premium, and as always, everything was smooth from start to finish. Good people are hard to find in this industry. Dallas is one of them. If you want someone you can trust, he's your guy.

I've started to come to this dealership for service and the manger there is a 10 start and thanks…read morefor going over and beyond to keep your dealership ship a soiled location . They help you like a small family owned dealership and have the best services.

This place is know as elite auto finance omg, you will not be satisfied. I'm new to the area and…read moredidn't know any better this place will sell you a shitty car with no problem and stick you with the bill, every time I'm here there rude especially the woman that work there and they never know what's going on as far as repair .everyone that buys a car here will be coming back for constant time consuming repairs and everytime I go back for a repair I hear another unsatisfied customer or horror store don't go here its a trap.

I'm definitely late to the review! I bought this car back in December of 2023, but I had the most…read moreamazingly experience. I've had no serious problems with the car, just typical maintenance. I would've written a review sooner but I wanted to wait to see if the car held up, as I've had some die immediately after or a yr later. I was also in the middle of school and it was a very busy time for me...buttttt The guys who run this place are polite, have good service and in the end made my purchase work out. I will definitely return if I need a new car & I 100% recommend! My car was clean, in good condition, with no safety concerns!

Do not use this dealer. We purchased a car and after about 1500 miles it needs rear brakes. I…read morecalled and spoke with a person who said his name was Glen. He told me to go ahead and file a complaint, so I did. Since they refuse to assist even though this is a safety issue as described by The AZ Department of Transportation. I am filing a complaint regarding this dealer with ADOT and the AZ Attorney General's office. THIS DEALER IS TOTALLY UNETHICAL. DO NOT VISIT THEIR DEALERSHIP. YOU HAVE BEEN WARNED!! ADDENDUM: Jay, the owner of Glendale Auto Source just contacted me. I now see why their customer service is so bad. I am not surprised however. In every company, the culture comes from the top. First of all he said "these reviews don't matter. It wont change anything". He may in fact be right. We will see. Next, he indicated that he is not going to talk to me because I am not the one who actually purchased the car. My step son was. So, I guess I am not allowed to intervene in affairs involving my family. WRONG!!!!! I am still going to. Finally, he said that he "never had anyone talk to one of his people and within 15 minutes, write a poor review" Well, Since their rating is 3.7 here, I guess everyone else has waited more than 15 minutes to negatively review their establishment. Also, they took 43 days to actually payoff the loan on my step sons trade-in. 43 Days before the car was registered to him. 2 days before his temporary expired. he had to keep calling and calling to get updates on when it would be done. Having several car dealerships as clients, I can tell you the ONLY reason a car dealership takes that long to payoff a trade is because they have cash flow issues. Most likely, they were waiting for another car to sell so they could use those funds to pay of my step sons trade-in. I reiterate my point. DO NOT GO TO THIS DEALERSHIP. THEY HAVE 15 REVIEWS ON YELP!. OF THOSE 15, TEN ARE FIVE STARS AND FIVE ARE 1 STAR. THAT MEANS ONE THIRD OF THEIR CUSTOMERS ARE NOT HAPPY. BY COMPARISON, MY RATING ON YELP IS FIVE STARS. MAYBE THEY SHOULD LISTEN TO ME. GIVEN MY PROFESSION, I COULD RUN THAT COMPANY MUCH BETTER THAN JAY DOES.

Still driving the same car, best car I've ever owned. 198,000 miles and still going strong. I only…read morewish they had more economy cars to offer. I had a very good experience with them.

Jim's Motors is a gem in a really difficult industry. Most people would rather get a root canal…read morethan purchase a used car. Andy the owner is different. The customer is important to them, you get that right away. I was needing to purchase a sedan as my aging mom couldn't step up into my truck any longer, so I needed a nice car cheap. As it turns out, that's really a specialty of theirs. I bought a beautiful Cadillac XTS that looks like a $60k car and he sold it to me for $11k. Insane deal. I've actually had this car for over a year now and it's as perfect as the day I bought it. His warranties seem different also. Example - I took it in for an oil change. That was part of the warranty package. So are the brake pads...so is the battery. What?! Honestly, try Jim's before going to any other dealer. You'll be glad you did!

These guys told me they're not like other dealers. I didn't believe it. I walked in expecting…read moreregular dealership bull crap. Let me tell you. These guys exceeded my expectations by 1000% I have never ever had a better experience buying a car. I'm a customer for life now. The process was QUICK. Yes. QUICK. I was there for maybe collectively 2 hours between test drive and driving off with my new truck! On top of that they got us under blue book value for total price on a super nice and clean truck! Still can't believe it. Go here if you're wanting a new car.