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    Tricolor Auto - Camelback

    1.0 (1 review)
    Closed 10:00 am - 8:00 pm

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    1 year ago

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    1.0
    (3 reviews)

    I bought two cars for $3500 each, put another $1K into both and they are both on their last legs…read more Sold the Hyundai for less than half what I had into it and the Buick is on it's last legs and unsellable. Tony promised to fix the problems and they were fixed with rubber bands and glue. All mechanics who have checked them out said they were done on the cheap and that is why they are breaking down. RUN as fast as you can away from this car dealer. I got taken to the cleaners and am down over $9K on the hunks of junk they sold me!

    STAY AWAY! These are the most unscrupulous people I've had the displeasure of dealing with. I…read morepurchased a 2006 Buick Lacerne from them. The car had a few cosmetic issues that were agreed would be fixed. In addition I was told to drive it for a week and let them know of anything else that needed to be fixed and they would take care of it. The very next day the check engine light came on and I made Tony aware and he promised they would fix it. Long story short they kept the car 3 weeks, when returned over half the lights on the dash no longer worked. I was told the Chevy dealership that had the car was responsible. Not being stupid I realized they'd spent the last 3 weeks trying to turn the light off not fixing the problem. I was asked to bring it back and the problem would be resolved, I took it back and left had second thoughts about the unsafe loaner they gave me and returned to find their "mechanics" in my car the dash in pieces when I'd been told it was being returned to the dealership that was responsible. They were shocked to see me back caught redhanded. Don't trust Tony or Alvardo they are shysters, crooks and liars.

    Camelback Toyota

    Camelback Toyota

    2.4
    (1.2k reviews)

    GREAT Service department adviser, Cesar, and Tijerino,…read morealways pro and polite. Recommended

    I really wanted to have a positive experience with this dealership because everyone I interacted…read morewith was friendly, kind, and professional on the surface. Unfortunately, my experience did not match the promises that were made. Throughout the car-buying process, I was told several things that either turned out to be untrue or that I had to repeatedly follow up on and fight to have honored. After the sale, I found myself being ignored and eventually had to show up at the dealership in person just to get results. That was incredibly frustrating, especially after believing I was working with people I could trust. The final straw was my recent service visit. I was under the impression that my extended warranty covered the damage I brought the vehicle in for, only to find out that wasn't the case. Even worse, when I left the dealership, my side mirror was literally hanging off my vehicle while I was driving on the highway. It was not like that when I dropped my car off. It became a serious safety hazard, and I nearly had an accident because of it. I even have video of the mirror hanging as I drove away. I ended up taking my vehicle to another mechanic, who was able to secure the mirror properly in a matter of moments. It was incredibly disappointing that my vehicle left the dealership in worse condition than when I brought it in. I do want to recognize that my service advisor was excellent. They were communicative and treated me well, and I appreciate their professionalism. My frustration is with the overall experience, the broken promises, and the quality of the work performed. I had originally planned to recommend this dealership to friends and family because I believed everyone was being genuine. Unfortunately, after everything I experienced, I can no longer recommend either the sales department or the service department. Kindness is appreciated, but honesty, integrity, and quality workmanship matter even more.

    Glendale Auto Source

    Glendale Auto Source

    3.8
    (17 reviews)

    I'm definitely late to the review! I bought this car back in December of 2023, but I had the most…read moreamazingly experience. I've had no serious problems with the car, just typical maintenance. I would've written a review sooner but I wanted to wait to see if the car held up, as I've had some die immediately after or a yr later. I was also in the middle of school and it was a very busy time for me...buttttt The guys who run this place are polite, have good service and in the end made my purchase work out. I will definitely return if I need a new car & I 100% recommend! My car was clean, in good condition, with no safety concerns!

    Do not use this dealer. We purchased a car and after about 1500 miles it needs rear brakes. I…read morecalled and spoke with a person who said his name was Glen. He told me to go ahead and file a complaint, so I did. Since they refuse to assist even though this is a safety issue as described by The AZ Department of Transportation. I am filing a complaint regarding this dealer with ADOT and the AZ Attorney General's office. THIS DEALER IS TOTALLY UNETHICAL. DO NOT VISIT THEIR DEALERSHIP. YOU HAVE BEEN WARNED!! ADDENDUM: Jay, the owner of Glendale Auto Source just contacted me. I now see why their customer service is so bad. I am not surprised however. In every company, the culture comes from the top. First of all he said "these reviews don't matter. It wont change anything". He may in fact be right. We will see. Next, he indicated that he is not going to talk to me because I am not the one who actually purchased the car. My step son was. So, I guess I am not allowed to intervene in affairs involving my family. WRONG!!!!! I am still going to. Finally, he said that he "never had anyone talk to one of his people and within 15 minutes, write a poor review" Well, Since their rating is 3.7 here, I guess everyone else has waited more than 15 minutes to negatively review their establishment. Also, they took 43 days to actually payoff the loan on my step sons trade-in. 43 Days before the car was registered to him. 2 days before his temporary expired. he had to keep calling and calling to get updates on when it would be done. Having several car dealerships as clients, I can tell you the ONLY reason a car dealership takes that long to payoff a trade is because they have cash flow issues. Most likely, they were waiting for another car to sell so they could use those funds to pay of my step sons trade-in. I reiterate my point. DO NOT GO TO THIS DEALERSHIP. THEY HAVE 15 REVIEWS ON YELP!. OF THOSE 15, TEN ARE FIVE STARS AND FIVE ARE 1 STAR. THAT MEANS ONE THIRD OF THEIR CUSTOMERS ARE NOT HAPPY. BY COMPARISON, MY RATING ON YELP IS FIVE STARS. MAYBE THEY SHOULD LISTEN TO ME. GIVEN MY PROFESSION, I COULD RUN THAT COMPANY MUCH BETTER THAN JAY DOES.

    Jim's Motors

    Jim's Motors

    4.1
    (13 reviews)

    From start to finish the easiest buying experience I have had. I had been looking for a particular…read morecar for several months and this popped up on their website. I made an appointment with Kolten to see the vehicle that day and he was pleasant, professional and no pressure. The vehicle was in near pristine condition and matched the pictures on their website. The car was priced well and there were no extra BS fees added, just a standard processing fee that was lower than most dealers in the industry. Very pleasantly surprised at the whole experience and wouldn't hesitate purchasing another vehicle from the m or recommending their dealership. If you want a nice selection of cars/trucks and "no pressure" sales agents with below market pricing this is your place. Mike in Mesa

    Jim's Motors is a gem in a really difficult industry. Most people would rather get a root canal…read morethan purchase a used car. Andy the owner is different. The customer is important to them, you get that right away. I was needing to purchase a sedan as my aging mom couldn't step up into my truck any longer, so I needed a nice car cheap. As it turns out, that's really a specialty of theirs. I bought a beautiful Cadillac XTS that looks like a $60k car and he sold it to me for $11k. Insane deal. I've actually had this car for over a year now and it's as perfect as the day I bought it. His warranties seem different also. Example - I took it in for an oil change. That was part of the warranty package. So are the brake pads...so is the battery. What?! Honestly, try Jim's before going to any other dealer. You'll be glad you did!

    Tricolor Auto - Camelback - car_dealers - Updated July 2026

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