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    Tribal Waters

    3.9 (127 reviews)
    Open 9:00 am - 5:00 pm

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    Services - Tribal Waters

    New structure construction

    Pool installation

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    Jordan T.

    Tribal Waters was great to work with. Jim was very patient with us as we made revisions to our design and he never pushed us to make a decision or when to move forward with it. Jeff was great on the install and was always on top of what was happening and when it was supposed to happen. And Yolanda was always good about letting us know when a crew would be at our house. Amazing team and I would recommend them to anyone. I don't plan on building another pool but I would work with them again in heartbeat.

    From start to finish this company was very experienced, attentive, and fully devoted to the clients needs. They were quick to find solutions in times of uncertainties and devoted to make sure the results met the overall expectation. Elaine and Yolanda were above and beyond the MVPs. I felt like i gained a family along the way and would highly recommend Tribal with your pool and landscape needs. Thank you very much

    Branden did a great job getting my pop-up cleaners replaced when I needed them... He provides great customer service. Another great job from the folks at Tribal waters.... Thank you, Captain Dave.

    Finished pool
    Leah S.

    Tribal finished our pool in just under two months from the time they did layout to the time we had water. Great experience overall and would recommend. Easy to work with, knowledgeable, communicative and all the staff was super nice.

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    10 months ago

    Josh came today and was professional, knowledgeable and wonderful to work with. We will definitely use them for all our pool needs.

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    Page 1 of 4

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    Review Highlights - Tribal Waters

    Yolanda, coordinator, would send us emails and text messages with the timing of each phase.

    Mentioned in 23 reviews

    Read more highlights

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    Dolphin Pools

    Dolphin Pools

    4.0
    (250 reviews)
    $$

    We were nervous about building a pool since it was our first pool, so we did a lot of research and…read moremet with many builders. We are very glad we chose to work with Dolphin Pools. From start to finish, the entire process exceeded our expectations. Our salesman, Isaac Crouch, was fantastic and was always ready to help through the end of the build. He was knowledgeable, honest, and helped us design a pool that was perfect for our family and our backyard. Jake Wozniak, Adam Fish, and Brenda Alcott all did an amazing job keeping the project moving forward and making sure everything stayed on track. We loved that the team was incredibly organized and responsive, keeping us informed throughout the process and making everything feel seamless. We were very impressed by the excellent communication, professionalism, and attention to detail from everyone involved. The team genuinely cared about delivering a great experience and a beautiful finished product. If you're looking for a pool builder in Arizona, we highly recommend Dolphin Pools. Thank you to Isaac, Jake, Adam, Brenda and the entire Dolphin team for making our dream pool a reality!

    Absolutely Amazing!…read more Not only did Dolphin Pools meet our expectations, they blew them completely out of the water (pun intended). I don't use words like spectacular, incredible, amazing, and awesome lightly. The process of building a pool is groundbreaking, in the literal sense. The timeline for this process took roughly 3 months from the dig to jumping into the water for a swim. Allow me to remind you that the process is never going to be perfect for such a large project. There are many stages to this massive commitment, such as designing, mapping, digging, plumbing, electrical lines, concrete, travertine, city permits, dealing with HOAs (and the list goes on). None of this is going to go without delays, corrections, ordering additional parts, weather issues, etc. That said, the experience with Dolphin Pools was nearly flawless every step of the way. My wife and I did our research, and based on Google/Yelp reviews, we decided to contact Dolphin Pools. From what I understand, there are a number of designers, but we had the great fortune of having Drew Siler assist us with designing our dream pool. From the moment we met Drew, we were instantly impressed and quickly moved forward with the project. Not only is Drew kind, honest, and thoughtful, but very professional. We had a plan, and Drew walked us through every detail with 3D pool design renderings. He listened to our wants, but always kept us grounded with what was possible within our property and budget. Drew made himself available at all times to answer our questions and continued to do so through the entire process. He told us it was possible to have the pool completed by my wife's birthday in September if everything went smoothly, and we made it. He is truly a man of his word and we couldn't thank him enough. I have to mention the excellent staff at Dolphin Pools as well. I would like to thank Nick, our Field Project Manager, who managed the many crews throughout the project. Also to the team managers Katie, Brenda, Laurie, Maria, and Tania that kept us informed through text, emails, and phone calls every step of the way. The crews included Hagarty Electric, Scholz Rebar, V Shotcrete Construction, Superior Pool Plastering, ACE Pool Repair and so many others. If you decide on getting a pool built, you should definitely consider Dolphin Pools. It's nerve-racking, noisy, dusty, and will inconvenience you for months, but I would do it all over again to get the perfect dream pool that we envisioned. We highly recommend Dolphin Pools, and 10 stars is not even close to enough!

    Desert Hot Tubs

    Desert Hot Tubs

    3.7
    (9 reviews)

    In March of 2024 we bought a used Caldera spa from Desert Hot Tubs in Phoenix. The salesman we…read moreworked with was helpful and answered a lot of questions when we decided on the spa we were getting. I noticed it had eight speakers in it, and I asked the salesman whose name was Chris, whether the spa had Bluetooth and he assured me that it did. We bought the spa with the understanding it had Bluetooth. He gave me warranty paperwork which indicated the sound system was covered for 6 months as a used spa. When we got the spot installed at our house, we discovered that the Bluetooth did not work and Desert hot tubs sent out a succession of service people who told me I just didn't know how to operate it. (I do know how to operate Bluetooth!) and then explained to me that in a later session that they didn't have the parts to fix it and after waiting for over six months to get someone to come out and fix it, I received a call from Tricia, their service manager, who assured me that they were going to honor their commitment to fix the Bluetooth in the spa that I purchased even though more than six months had expired. She admitted their service department had dropped the ball. One week later I received a call from Tricia telling me that they were not going to honor their promise to fix the spa because the contract said Desert Hot Tubs was not obligated to honor verbal promises...only what is stated in the contract. They said this spa was no longer under warranty and that I had not read the fine print in the contract which said that regardless of the salesman's promises the only thing that really counts is the contract. They also told me the salesman is no longer with them...as if that had some bearing on the situation. I've been in business a very long time and any ethical business that I've worked with always honors the promises the salespeople make, particularly in something this straightforward. They initially acted as if they should be responsible for fixing the Bluetooth and then later decided that they weren't going to fix the Bluetooth. I would strongly recommend not ever buying any equipment from Desert Hot Tubs. I would further recommend not trusting anything that any of their sales people tell you. And finally, I would recommend staying away from a business whose ownership responds to customers in this fashion.

    I have purchased three hot tubs from this business. Never again. They have one warrantee company…read morewho is not helpful and there attitude is like, "we Got our money.... Not our problem." There used to be three options. Over priced and under serviced.

    KoKoMo Spas & Hot Tubs

    KoKoMo Spas & Hot Tubs

    4.0
    (4 reviews)

    We had the best experience purchasing our new outdoor grill kitchen…read more Zach was extremely helpful and made sure we got everything we needed. I loved getting the computer generated drawing, which helps me make sure that I'm getting what I want! Very professional sales staff.

    Bought an Aspen Spa from these folks. The service issues started when they delivered the spa and…read moreleft without hooking it up. Later, I had an issue with a jet malfunctioning and repeated phone calls and messages were ignored and not returned, I hired someone else to fix the jet. After owning the Spa slightly less than 2 years, one of the "volcano jets" broke apart, and I needed replacement parts and installation. The parts were still under warranty so I tried contacting these folks by phone, email and through their website beginning in November. Once someone actually answered the phone and said service would call me back, which of course never happened. Eventually, I contacted Aspen Spas directly and complained - surprise, the next day Zach from Kokomo called me about my part. Aspen did send the part I needed, but unfortunately they sent it to Kokomo and not to me. A person named Brady called me to let me know the part was in and said he'd drop it off at my house since it was on his way home. That was nice, except Brady was a no-show. When I called and texted Brady's number, I never got any answer and no further response from him or anyone. Over the weekend I went to their shop and spoke to Luke, who found my part and gave it to me. Luke also gave me his card with his cell phone and e-mail, and apologized for the bad service saying to call or e-mail him directly next time. When I tried to install the part myself, I couldn't do it because I lacked the tools I needed to get the jet housing off. I texted, emailed and called Luke to schedule a service call, and no response for more than a week. I reached out directly to their service person (I had gotten his contact info previously from the original delivery of my spa), and he said he hadn't heard anything from Kokomo about me needing service but he asked me for a picture of the part to be installed, which I sent, and he said it looked like the wrong part and my spa might need to be re-plumbed. These people are jokers and while not the absolute worst customer service, it's pretty bad. I suppose they could have lost my part when it got shipped to them rather than to me - thank you for keeping my replacement part and giving it to me. As for the rest, I won't darken your door again and I strongly suggest everyone else avoid this place also.

    Emerald Pools & Spas

    Emerald Pools & Spas

    3.9
    (18 reviews)

    I didn't realize at the time but David the founder came out to troubleshoot my pool…read more I am little far from his area that he services but after hearing about my issue, he came by. He figured out the issue with my POOL! I recently had it remodeled. And Garcia Pools (owner Yoshi) crappy customer SERVICE for an owner of a pool service and at this point dishonest - never replaced my caps in my pool!! By keeping my caps, it guaranteed my pool would not work. Well, come to find out those caps hold pressure in the pool so it works properly. They wanted to charge an additional $600 to fix air leaks in my pool, but in reality, if they had just returned my end caps... The pressure in my pool would have held. David assessed each of my pop-ups. Three needed to be replaced. He was a trouble shooter. So if you have had long time issues with your pool, and specifically if you have a self cleaning pool that you are having a hard time troubleshooting I highly recommend David to come out and look at it. He's a smart guy and honest. He did the hard work to figure out my mystery. I had one pop up that wasn't working at all and so no water flow was going through it. And that's when he realized that I was missing all of my end caps on my pool which regulates my pressure. The same end caps.... YOSHI removed but never replaced. Thanks David. You did an great job. You actually analyzed my issue with the pool. (602) 795-4466 I'm am beyond happy.

    Emerald Pools is hands down the best pool company around. Everyone works hard to make sure you are…read morehappy and everything is perfect. Greg helped me from the start pick out all the options and design of my new pool. He is so easy to work with and really took ownership of my project. I've never built a pool before and he made sure to walk me through every step of the way. David and Jacob are incredible with the construction aspect. They are on top of the subs and have a really great relationship with them. They definitely choose the best and don't skip on quality. I thought building a pool during a pandemic would be a nightmare and take forever but not with Emerald Pools. They had my pool done before they anticipated! I mean when does that ever happen? You cannot go wrong with Emerald Pools.

    Tribal Waters - contractors - Updated June 2026

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