Absolutely Amazing!…read more Not only did Dolphin Pools meet our expectations, they blew them completely out of the water (pun intended). I don't use words like spectacular, incredible, amazing, and awesome lightly. The process of building a pool is groundbreaking, in the literal sense. The timeline for this process took roughly 3 months from the dig to jumping into the water for a swim. Allow me to remind you that the process is never going to be perfect for such a large project. There are many stages to this massive commitment, such as designing, mapping, digging, plumbing, electrical lines, concrete, travertine, city permits, dealing with HOAs (and the list goes on). None of this is going to go without delays, corrections, ordering additional parts, weather issues, etc. That said, the experience with Dolphin Pools was nearly flawless every step of the way. My wife and I did our research, and based on Google/Yelp reviews, we decided to contact Dolphin Pools. From what I understand, there are a number of designers, but we had the great fortune of having Drew Siler assist us with designing our dream pool. From the moment we met Drew, we were instantly impressed and quickly moved forward with the project. Not only is Drew kind, honest, and thoughtful, but very professional. We had a plan, and Drew walked us through every detail with 3D pool design renderings. He listened to our wants, but always kept us grounded with what was possible within our property and budget. Drew made himself available at all times to answer our questions and continued to do so through the entire process. He told us it was possible to have the pool completed by my wife's birthday in September if everything went smoothly, and we made it. He is truly a man of his word and we couldn't thank him enough. I have to mention the excellent staff at Dolphin Pools as well. I would like to thank Nick, our Field Project Manager, who managed the many crews throughout the project. Also to the team managers Katie, Brenda, Laurie, Maria, and Tania that kept us informed through text, emails, and phone calls every step of the way. The crews included Hagarty Electric, Scholz Rebar, V Shotcrete Construction, Superior Pool Plastering, ACE Pool Repair and so many others. If you decide on getting a pool built, you should definitely consider Dolphin Pools. It's nerve-racking, noisy, dusty, and will inconvenience you for months, but I would do it all over again to get the perfect dream pool that we envisioned. We highly recommend Dolphin Pools, and 10 stars is not even close to enough!

Drew Siler has been fantastic representative to work with at Dolphin! I've requested many quotes…read morefrom pool companies in the valley, most companies tried to up-charge or didn't listen to our specific pool design. Drew is no frills, really listens to the customer and from first interaction felt like an old friend. Thanks for making this experience so great, Drew!

I have a very old spa (25 years) and the pump began to leak at the volute ring. nobody seemed…read moreinterested in helping me find the o rings I needed but instead just wanted to sell me a new pump for $250. I restore WW II aircraft as a volunteer so I always look to repair instead of replace if possible. I tried Grainger and they referred me to a spa warehouse (Sunset Spas)across the street. the young woman in front was very helpful and supplied me with the union o rings and the flange at the heater but didn't have the volute ring and she referred me to Spaworks. i called them immediately and spoke with a very pleasant employee who told me that they had exactly what I needed. I hustled over there and they had the exact parts I needed. so instead of $250 , it cost $17. KUDOS to both Sunset and Spaworks. Chris Clark

We paid them to clean our spa and Vincent scratched the heck out of it. Do not trust them. Do not…read morepay them hundreds of dollars to clean your spa. They will take on the job than complain later that its too much work.

The owner of this company, Rod, got right back to me within minutes. I was a little panicked…read morebecause my pool wasn't operating properly and I was about to have a large pool party. Despite the fact it was after hours (evening before the party), Rod actually spent 20 minutes with me via FaceTime to diagnose the problem, assist me with repairing a valve and priming a pump. He provided me with specific instructions and he was able to get everything working again all via FaceTime. HE DIDNT CHARGE ME ANYTHING! He was sympathetic to my time critical situation, and he genuinely wanted to be helpful. He would not accept any money despite my insistence. You just don't see this type of authentic integrity anymore. Excellent work ethic, extremely knowledgeable, quick response, and he didn't feel right charging me simply because he wasn't there in person. The FaceTime instruction was extremely educational and his thorough step-by-step guidance was spot on. He was very patient with me. Other companies said it would be $475 just to come out and take a look. This is the only company I will use for all my future pool service needs. Hard to find people like Rod these days. Thank you!!!

A couple weeks ago, I needed my sand filter recharged. Island life responsive to my quote requests…read moreand many questions (who knew there were so many variables to a sand filter recharge?) In the end, they were also super flexible with my schedule and needs. They did a fantastic job and answered all my questions while here, even going so far as to explain all the parts and operation of the sand filter midway through the process. I appreciate all the help, flexibility and information!

We used these people and we were deeply unsatisfied…read more Suffice it to say we canceled service with them and now are so pleased with our current pool service

We purchased a new home at Blackstone Country Club. Tom Tatosian helped us design our backyard…read moreincluding a pool, spa, putting green, and outdoor kitchen. We are thrilled with the finished project. We had ideas and he had ideas and we worked together to create our outdoor space! Thank you, Tom. I would highly recommend Aloha Pools and Tom to anyone who is working on a backyard project,

We contacted Copper Leaf Pool for an estimate for a new pool. Chris was super quick to respond via…read moreemail. Unfortunately, our budget was too low for their minimum pool build of $75k. One suggestion is to remove the $25-$50K budget option on their website since they cannot build a pool within that range. Thanks.

I recently hired Copper Leaf Pools to build my new pool. From start to…read more finish Chris, and his team did an excellent job. I would highly recommend Copper Leaf pools to anyone looking to have a a new pool built.

We called Cris today to replace our pool light. We got nothing but a rant on how he needs to make…read moremoney and a pool light will cost you over a 1000 dollars and he was going to "help us shop". It was shocking we just wanted our light fixed and don't care how he feels. If he just wants to clean pools then just clean pools Don't rant about "helping" us for anything. We did not ask for anything free Dude all we want is a darn light that works. If you hate your business get out of the market. I will be sure to let people know all you want to do is clean pools not keep them in working order.

From the owner: Independent Certified Pool Service Professional offering top shelf custom service and repairread more

After our third contractor no showing to come provide a quote we were feeling defeated to say the…read moreleast trying to get our pool fixed. Rob was out to see our issues within the week of us calling and provided several thoughts and solutions and was able to start repairs within 2-3 weeks. Transparent, honest, and quality service. Ron and Rob got the job done promptly, we are very happy with how it turned out ! Thank you Orion Pools and Spas !

Very happy with our decision to hire Orion Pools and Spas for our pool remodel. We had an outdated…read moreplaster pool that we upgraded to mini pebble, added a water feature wall and a pool heater. Not only did Rob show up on time for original consult but the proposal price is what we paid. No hidden fees! Also, they continued to show up everyday until the project was complete. I wanted my pool completed before Thanksgiving which was a tight deadline and they managed to meet that deadline too. They weren't the cheapest or most expensive bid and I'm so glad we went with them. Family owned and it shows in the quality of their work. Thank you Rob and team!

I'm honestly shocked that repeat customers--or any customers--can be treated so poorly…read more We arrived around 1:50 p.m., unaware that this location closes at 2:00 on Saturdays. This was a new location for us, and after parking and figuring out where to go, a male employee outside directed us to the sample rocks. We found what we needed in under five minutes. When we walked into the trailer to pay at approximately 1:58, we were met with an extremely unwelcoming attitude. There were four employees inside, and not one acknowledged us. A blonde woman behind the counter looked up and abruptly said, "We are closed," in a very dismissive manner. ( Sadly, I didn't catch her name but she was blonde and sounded like she's smoked one too many cigarettes ). I completely understand wanting to leave on time, but the delivery was unnecessarily rude. A simple, polite explanation would have gone a long way. We were purchasing five rip rap rocks, not placing a large or time-consuming order. What makes this more frustrating is that the employee outside who directed us never mentioned that they were closing in 10 minutes, which would have allowed us to respect their time. We are repeat customers, but unfortunately this is not the first time the front desk staff has been unhelpful or unfriendly. Customer service matters, and based on our experiences, I would not recommend this business. Honestly, you're better off walking around in the desert to find some free rocks rather than deal with this place. And that's what we did!

Great product selection and the staff is super helpful and easy to work with, providing tips…read more Knowledge and ideas. They even loaded up my car!