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    Tri Valley Auto Service

    4.4 (25 reviews)
    Closed • 7:30 am - 6:30 pm
    Updated 2 weeks ago

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    2 years ago

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    3 years ago

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    8 years ago

    Very convenient location, staffs are friendly. From their stocks, they use good quality stuffs! Would highly recommend to all my friend!

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    8 years ago

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    8 years ago

    It is the best place in Pleasanton very good honest workers is what matters 100% guaranteed.

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    Ask the Community - Tri Valley Auto Service

    How much to replace a 2013 Chrysler V8 300c front lower control arm?

    Feel free to give the shop a call. Our technician will go ahead and give you a quote. Although, we… 

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    Review Highlights - Tri Valley Auto Service

    “Rongchi responded right away to my quote request, and when I pulled up for service he recognized me by name.”

    Mentioned in 2 reviews

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    Oil Changers - Show the technician this photo and receive a discount on your next service!

    Oil Changers

    (312 reviews)

    they were very professional and friendly and transparent…read more With my military discount I got out for under 80 bucks. That was including an additive that they put in to clean up some of the gunk out out of my oil system $70 for an oil change on this vehicle (2013 hyundai sonata - 05w-20) is a great price. That's what I would expect to pay at my normal mechanic, but the added bonus here is that I was in and out in 15 minutes! Will come back! I need my transmission fluid changed soon and they will do that for under $200. I was worried I would have to pay like 120 bucks. I did not have a choice as I'm in a rush today and out of town and don't know where else to go. I was very pleasantly surprised at the speedy service and the prices that were comparable to my normal mechanic back home They also topped up my fluids for me and put air in my tires

    I'm extremely disappointed with how my husband was treated at Oil Changers on Thursday, August 27,…read moreat approximately 1:15 PM. Although I was not physically there, I was on the phone with my husband as the situation unfolded. He had been waiting his turn when another customer drove around him, cut him off, and even performed a three-point turn to get ahead of him in line. My husband honked once to get the employee's attention and indicate that he had been next. Instead of addressing the customer who cut the line, the employee became irritated with my husband. He felt so disrespected by the interaction that he left without getting his oil changed. What made this especially concerning was that my husband is Black and the customer who cut in front of him was white. I cannot say what was in the employee's mind, but reprimanding my husband while accommodating the person who behaved improperly felt like a microaggression and raised concerns about whether both customers were treated equally. I later spoke with Don, the manager, hoping to give Oil Changers an opportunity to address the situation. His response was essentially, "Thanks for letting me know." I even suggested that someone call my husband to acknowledge what happened and apologize, but Don showed no interest in taking his information or following up. I wasn't asking for anything free. I simply wanted the situation acknowledged and handled appropriately. I hope someone above the location level reviews what happened and uses it as an opportunity to address fair and consistent customer treatment. My husband came for an oil change and left because of how he was treated. Management then had an opportunity to make it right and chose not to. We expected better.

    Big O Tires - Big O Tires. Total Auto Care.

    Big O Tires

    (489 reviews)

    I dropped by this morning to see if they had time to install 2 of my own new tires and do a…read morealignment. Dude at the front desk was professional and friendly. I was in and out of there in like maybe a hour. Finally it was only $205 total out the door including alignment, and disposal of my old tires. Thanks for such a positive experience.

    4/21- Went to get new tires and was given the option to finance because I did not the funds for the…read morewhole amount they said they will settle the details at pickup. Want told to finance and left the truck. Came to get the truck and got denied financing. Okay well why didn't we check if I could finance before! Who does that?! Now I said if I could split bill and I'll definitely pay but the said NO. Okay then I said put the old tired on and they said they already threw the out! Where did the throw them in the few hours they have the truck that I couldn't get them back. I will gladly give back the new tires. The worse part is the wouldn't release the truck! They holding it! So now I'm carless because they stole my truck! I'm willing to work something out but they just have the worse attitude. I've been a customer before and never experienced this. They also never gave me the paper I signed when I left the truck who knows if them holding the truck is even legal! Do not do business with them! I will talk to the business bureau. Update: 4/27 still do not have the truck and the refuse to release it and they will not help find a solution. Got a call about my bad reviews and charging me storage for a truck they won't give back not to find a solution. Update: 5/1 still won't release my truck. I guess the owner just wants my truck for himself at this point.

    Alcosta 10 Min Oil Change - Coolant at Minimum

    Alcosta 10 Min Oil Change

    (96 reviews)

    I came here twice so far for a quick oil change for my RAV4 Hybrid. 10-min is extremely fast for…read morean oil change, and even if you add 5 to 10 min it'll still be faster than many other spaces. Its a no-appointment place where everything is streamlined and no upselling of other services. Of course, they'll top off fluids and suggest things like filter or wiper changes from cursory inspection. Just no questionable services like expensive steering wheel fluid flushes. Very happy with the service speed here, and the fact they use the correct oil for my car, SAE OW-16. Their waiting room is small but they have a TV playing America's Funniest Home Videos to help pass the time, which is short.

    I was excited to give this place a try after reading all of the great reviews. My car was in need…read moreof an oil change. The staff member who helped me was very friendly, and the service itself was quick. Unfortunately, I was really disappointed that I was charged the full price even though not all of the work appears to have been completed. When I got home, I checked under the hood and noticed my oil level was overfilled, my coolant was at the minimum level, and my windshield washer fluid was completely empty. I also noticed my brake fluid was low, which can indicate that the brakes should be inspected to determine whether they need to be replaced soon. I was told that everything looked good and was simply handed my keys. Had these items been brought to my attention, I would have appreciated the honesty and the opportunity to address them. Instead, I was left wondering whether everything was actually inspected as promised. I'm disappointed because I had high hopes based on the reviews. While the staff was kind and the service was fast, I'm not sure I'll be returning.

    Tire Mart & Auto Express - Thank you Leo and Kevin...

    Tire Mart & Auto Express

    (126 reviews)

    I had my vehicle towed in because I had a problem with an aftermarket alarm system not letting me…read morestart it. Kevin quoted me a reasonable price and timeline. I don't think it was more than an hour and he called me back. He advised the problem was the key. It was an aftermarket key so didn't have the "chip" inside to disarm the stock alarm so it was locking out the engine. Upon my return with the correct key, it started and is working now. I know he took time from his schedule to look at it, but Kevin did not charge me for that time. Kevin, you have restored my faith in humanity. Thank you for your kindness. I will be recommending this shop to all my friends and family. KUDOS - to you guys!!!

    My luck with screws and nails in my car tires is unfortunately horrible. Thankfully, Tire Mart &…read moreAuto Express has superior service. They were able to identify the screw in my tire when another place, which I will leave unnamed, couldn't. They were also able to deal with my tire lock without the key (my family has two of the same type of cars and the key was with the other car). They worked around the lock at one visit, and broke it off (with my permission) on another in order to get me back in the road in a timely fashion. The time when they worked around the lock was in 2024, and I paid about $45. The time when they had to break the lock was a year later and I paid about $75. I especially appreciate their professionalism and ability to not talk down to female customers, which sadly a lot of auto shops still do, even in 2025. Definitely recommend!

    Tri Valley Auto Service - smog_check_stations - Updated October 2026

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