I came here twice so far for a quick oil change for my RAV4 Hybrid. 10-min is extremely fast for…read morean oil change, and even if you add 5 to 10 min it'll still be faster than many other spaces. Its a no-appointment place where everything is streamlined and no upselling of other services. Of course, they'll top off fluids and suggest things like filter or wiper changes from cursory inspection. Just no questionable services like expensive steering wheel fluid flushes. Very happy with the service speed here, and the fact they use the correct oil for my car, SAE OW-16. Their waiting room is small but they have a TV playing America's Funniest Home Videos to help pass the time, which is short.

I was excited to give this place a try after reading all of the great reviews. My car was in need…read moreof an oil change. The staff member who helped me was very friendly, and the service itself was quick. Unfortunately, I was really disappointed that I was charged the full price even though not all of the work appears to have been completed. When I got home, I checked under the hood and noticed my oil level was overfilled, my coolant was at the minimum level, and my windshield washer fluid was completely empty. I also noticed my brake fluid was low, which can indicate that the brakes should be inspected to determine whether they need to be replaced soon. I was told that everything looked good and was simply handed my keys. Had these items been brought to my attention, I would have appreciated the honesty and the opportunity to address them. Instead, I was left wondering whether everything was actually inspected as promised. I'm disappointed because I had high hopes based on the reviews. While the staff was kind and the service was fast, I'm not sure I'll be returning.

Pleasanton Big O Tires saved my life this afternoon! I was just about to leave on a long drive to…read morevisit a friend when I noticed a bolt in my tire. They patched it and sent me on my way within 20 minutes. AND--it was free because I had purchased those tires from them! Plus the staff was super friendly. One of them even complimented my haircut

My recent experience at Big O Tires in Pleasanton CA is very reminiscent of the TV show, Gilligan's…read moreIsland. We all know the story, on what is scheduled to be a three-hour sightseeing tour on a boat, passengers get caught in a storm and end up stranded on an island. After calling and asking for an estimate/quote for the services needed and time estimate, I was told that it would take 2-3 hours. I then scheduled my appointment online for a routine oil change. I arrived 20 minutes prior to my appointment time thinking the sooner I drop my car off the sooner I will get it back. Wrong. I checked in at 10:40am and walked out at 3:35pm -- that's right you are doing the math correct. That is 4 hours and 50 minutes for an oil change. Upon check in the red flags popped up. Tone V. who checked me went into the parking lot looking for the wrong vehicle model even though my information was on the computer screen in front of him. Tone please learn the difference between an Audi Q9 and A5. He then, said, "Well we will get it done as soon as possible...". Not very assuring. After leaving for 2+ hours, I return to find out that service on my vehicle had not started until 2.5 hours AFTER I dropped it off. In addition to the timing issues, I'm then informed that they ended up unscrewing the transition fluid drain instead of the oil drain and ended up flushing out all the transmission fluid instead of the oil and had to correct that mistake. It's a bit alarming that they did not have the knowledge that European car models do not have dip sticks to detect oil levels (it is done through the electronic sensors in the car). When FINALLY getting my vehicle back almost 5 hours later, I was disappointed at the cleanliness of my car. Brown grease smudges/fingerprints along the hood, passenger door handle and along the bottom of the car. When cleaning off my steering wheel with a tissue it was covered in brown grease. The interior also had a very strong smell-- like car fluid/grease/auto body shop smell which lasted for a couple days. Also in my observation (as I was stuck/confined there for hours), it appears that this location in Pleasanton typically has customers that are "regulars" from the area and the staff caters to them with preferential treatment. In addition, it seems some staff members may not be used to dealing with female customers as I found it hard to make eye contact with the some of the staff to get updates on my car and felt like I was completely invisible. The only staff member that was understanding of my frustration and gave me an update was the guy that ultimately finalized my check out. A week later and I am still confused and disappointed about what really transpired that day. From appointments not being honored, poor time management, lack of attention to detail, poor customer service, lack of respect to return vehicles to customers in the same condition and most importanty having to wait almost 5 hours for basic servicing is mind boggling. I would only recommend taking your car to the Pleasanton location if you have an entire day that you don't mind wasting, like being ignored, want to question the level of service you are getting and want to pay for cleaning/detailing afterwards.

I have now taken my 72 Nova in to Steve and Allen twice for a dyno tune on my new Holley Super…read moreSniper EFI system with Procharger. They found some fuel delivery issues that Holley tech support could not identify, let alone offer a solution for. Allen quickly solved the issue and ended up getting a very dynamic tune for me that increased my power significantly. I drove a 3 1/2 hour round trip both times and would not take my car anywhere else to be worked on. Great guys to work with and very fair when it came to billing. They are the Real Deal!! Brad Berkheimer Salinas, CA

The guys picked up my 70 El Camino for new suspension, motor, exhaust and AC. Steve, Alan and Cris…read moreare extremely knowledgeable, take pride in their craft and on top of that they are great guys. Their prices are a little on the high side but trust me it is well worth it. They far exceeded my expectations. My car is now an awesome show worthy beast! Like they say you get what you pay for!

Everything I want out of an oil change place. Good price, friendly and efficient…read more I've been to other oil change places that don't hold a candle to this place.

Today I just went for simple oil change, but was told my car…read moreneed brake fluid exchange and air filter change ( total cost is about $230 for 20 minutes work! ) also oil change for a 2012 Toyota hybrid is $99.99 + $15.99 premium filter ( I thought $99.99 include the filter fee ,is the total cost! ) will not come back! I took time to read old reviews as back as 10 years, this shop has always being upsell and use air filter change to scam people :( Lesson I learned today is : whenever you are pressured with upsell tactics, don't make quick decision on the spot , just walk away! ( will have time to do research to avoid scam ! ) I just called Speedee to ask why my car need premium filter, she said Toyota older than 2015 need it, but my car is 2012 Toyota, after the call I just searched on internet, the result is my car does not need premium filter !

As a multiple times return customer, I like to mention why I bypassed good saving coupons ? Why I…read morechose drove a long way here? It all Because, this shop is not only reliables, people works here are super super professional & friendly, they also kept appts time very well too. Yes, I 100% recommended this shops to everyone.

My wife and I have been customers at this establishment for years at the recommendation of my…read moreneighbor who own many cars. They have fair pricing and they stand by their work! We will continue to be patronages of this fine establishment!

I have been coming to this oil changers for years and cannot believe I haven't dropped a rave…read morereview yet! From start to finish, the team here takes care of oil changes and maintenance checks in a fast and efficient manner. Shout out to Angel who was on point for my oil change yesterday. He was friendly and helpful through the chaos that is the end of the day crowd. He took the time to show me how to reset my oil change reminder in my car which was awesome because I am still getting used to it. If you are looking for an oil change shop where you get to stay in your car, have reliable service, and get on your way quickly, you should definitely come to this Oil Changers location. Thanks to the team for keeping me safe and getting me on my way to the rest of my day!

I was out driving my Whip, when I noticed it was Getting Close to having an Oil Change!!!…read more So I Pulled into Oil Changers !!! I requested a Oil and Filter Change I also requested Synthetic Oil from the Service Advisor!!! They had me in and out in less than 30 minutes!!! I even ran my Car Thru the Car Wash on my way out!!! This is a Baller On A Budget Approved Establishment!!!! I keep my Pimp Hand Strong!!!! Number 34 out of the Top 50 most PROLIFIC YELP ELITES OF 2025 !!!!

Let's face it: whenever an unexpected car repair comes up, we all hold our breath wondering how…read moremuch our bank account is going to shrink. Most of us like to poke our heads under the hood and pretend we know what's going on, but we usually don't. The next logical step is a repair shop, and many people default to the dealership because they think they can trust them more. In my experience, that's a mistake--dealerships often touch ten things, fix one, and charge you for everything. Luckily, I found Rich and his team. I recently bought a newer car with all the bells and whistles, and I was braced for a huge bill. Rich was incredibly professional, polite, and straightforward. I was actually in shock; he takes the time to educate you on the repair rather than just grabbing your keys and telling you he'll text you later. The estimate was a pleasant surprise, and better yet, there were no hidden fees at the end. The amount he quoted was exactly what I paid. They were on time, efficient, and had me back on the road in no time. It is such a relief to find this kind of service these days. It's nice to know you don't have to pull out a platinum card for a simple repair or an oil change. All the 5-star reviews you see here are 100% true. One quick tip: the shop can be a little tricky to find the first time, but trust your GPS! It will get you there, even if the turn looks a bit hidden. You cannot go wrong with this team!

after calling several places and getting an outrageous quote from the dealer for leaking water pump…read morereplacement. Performance Autowerk came recommended by a friend of a friend. From the beginning, I was impressed by Rich's professionalism, knowledge and ability to explain both the issues and solutions in a clear way. He was almost half the cost of the dealer, as expected. It's refreshing to find in this industry. Both efficiency and quality was also there. He even lent me a car to get to work and took the time to walk and show me the parts they replaced at the end rather than rush me out after getting paid. If I ever need a mechanic again for my Audi this is where I will go. Highly recommend!

Wanted to add an update. I had to use them again and had another great experience…read more My wife's alternator went out on Thursday around 4:00pm. I called Precision Auto and spoke with Kevin (? I think that was his name). He let me know we could have the car towed there, AND that we didn't have to be there to have it dropped off. He said they were full on Friday, but if they could squeeze it in he would try. Long story short we got our car back on Friday around 4:30pm so we had it for the weekend. Cant thank you enough. You made the whole experience as painless as possible. Thank you!!

Ken is extremely rude and treats you as if you are supposed to know everything already…read more I came all the way from stockton for 60K service because of the good reviews and he forced me to get a rental car even though i offered to wait in town while working from coffee shop. He claimed work will take more than a day. Upon drop off he did not warn me that i would need to pick up by 5 pm and return rental at that time also. He called me at 3:40 pm and i called him back once i could at 4 pm and he pretty much raised his voice at me to return the car asap as another client is waiting for it first thing in the morning. Like what do you expect me to do??? you did not even warn me i would bleed to return the car same day: i thought it was a 24hr thing . just awful very rude guy, thins he knows it all and treats you poorly if you are a woman.

This review is to compliment for this tire-shop's honesty and professionalism. I came into this…read moretire shop frustrated by the poor service of Midas tire-shop in Dublin. This tire shop solved my issue in 15 minutes when Midas spent 2 hours just to say they can't do anything. Nathan (or Jonathan) gave me a transparent opinion on the tire condition when he could have easily taken advantage of the situation. He also provided informative tips to check if the tire is deflating or not. He was being a true professional that deeply cares about his customer.

I am wowed by how well I was treated when I found myself with a flat tire in my year-old car! I was…read moreattended to immediately, and within a half hour, the tire was patched and I was able to be on my way. I had never been to Tire Choice and was afraid I'd have to buy at least 1 brand new tire. Instead, Jayden reassured me that my tire was fully repaired and safe, for only $40! What great service only costs $40 these days?! Plus, I was so impressed by Jayden's kindness, attention to my concerns, professionalism, and clear explanations. What started out as a very concerning situation was easily solved, thanks to Jayden's honesty and an honest company that didn't gouge me when I was in distress. Thank you so much.

they were very professional and friendly and transparent…read more With my military discount I got out for under 80 bucks. That was including an additive that they put in to clean up some of the gunk out out of my oil system $70 for an oil change on this vehicle (2013 hyundai sonata - 05w-20) is a great price. That's what I would expect to pay at my normal mechanic, but the added bonus here is that I was in and out in 15 minutes! Will come back! I need my transmission fluid changed soon and they will do that for under $200. I was worried I would have to pay like 120 bucks. I did not have a choice as I'm in a rush today and out of town and don't know where else to go. I was very pleasantly surprised at the speedy service and the prices that were comparable to my normal mechanic back home They also topped up my fluids for me and put air in my tires

I'm extremely disappointed with how my husband was treated at Oil Changers on Thursday, August 27,…read moreat approximately 1:15 PM. Although I was not physically there, I was on the phone with my husband as the situation unfolded. He had been waiting his turn when another customer drove around him, cut him off, and even performed a three-point turn to get ahead of him in line. My husband honked once to get the employee's attention and indicate that he had been next. Instead of addressing the customer who cut the line, the employee became irritated with my husband. He felt so disrespected by the interaction that he left without getting his oil changed. What made this especially concerning was that my husband is Black and the customer who cut in front of him was white. I cannot say what was in the employee's mind, but reprimanding my husband while accommodating the person who behaved improperly felt like a microaggression and raised concerns about whether both customers were treated equally. I later spoke with Don, the manager, hoping to give Oil Changers an opportunity to address the situation. His response was essentially, "Thanks for letting me know." I even suggested that someone call my husband to acknowledge what happened and apologize, but Don showed no interest in taking his information or following up. I wasn't asking for anything free. I simply wanted the situation acknowledged and handled appropriately. I hope someone above the location level reviews what happened and uses it as an opportunity to address fair and consistent customer treatment. My husband came for an oil change and left because of how he was treated. Management then had an opportunity to make it right and chose not to. We expected better.