I've been an America's Tires customer for over 20 yrs all over the Bay Area and appointments were…read moreoften always stressful no matter which shop I went to. Livermore store has been the GAME CHANGER! Appointments slots always available and when I do go to appts, they start on time and don't take too long. For today's appt, I preordered 4 Michelin tires online a few days prior. Unbeatable price! They offer price matching if you find a lower price. The day before my appt, Thomas gave me a courtesy reminder call to tell me what to expect on day of. Also, there is a link on day appt that shows your appt progress and you can notify them you're in your way. Upon arrival, there was a sign with my name on it for parking. Thomas came and greeter me right away and I proceeded to a smooth check in. Place was clean for me and my toddler daughter to draw. They finished up my new tire install within 30 mins. I love this location and today was by far the best experience.

Always EXCELLENT Customer Service!! My to go Care for my car. Conveniently located minutes from…read morehome! I have purchased futures here for all 4 of my vehicles at a reasonable price and they also price match! Strongly recommend an appointment to get in & out, but usually there isn't that long of a wait without an appointment...

My luck with screws and nails in my car tires is unfortunately horrible. Thankfully, Tire Mart &…read moreAuto Express has superior service. They were able to identify the screw in my tire when another place, which I will leave unnamed, couldn't. They were also able to deal with my tire lock without the key (my family has two of the same type of cars and the key was with the other car). They worked around the lock at one visit, and broke it off (with my permission) on another in order to get me back in the road in a timely fashion. The time when they worked around the lock was in 2024, and I paid about $45. The time when they had to break the lock was a year later and I paid about $75. I especially appreciate their professionalism and ability to not talk down to female customers, which sadly a lot of auto shops still do, even in 2025. Definitely recommend!

My tire light was on due to me hitting something. I had an extra tire that I needed installed since…read moreI was driving on my spare. I came across this place online and noticed that they had amazing reviews. I called in the morning to see if they had afternoon availability when I got off work to install one tire for me. They had availability same day and it only cost me $30! I brought the car in around 3:30, waited in the waiting area, and the car was ready around 4pm. The mechanic even walked with me to my car to make sure the light was now off, that my damaged tire I requested back was in my trunk to return to Costco for a credit since it was under warranty, and that I had my wheel lock key back in my possession. 10/10 service, will definitely come back if I have any other tire issues!

The team takes great care of you! We just had a flat fixed and they gave us a great price, were…read moresuper accommodating and were awesome with follow up. Very happy with their service!

I dropped by this morning to see if they had time to install 2 of my own new tires and do a…read morealignment. Dude at the front desk was professional and friendly. I was in and out of there in like maybe a hour. Finally it was only $205 total out the door including alignment, and disposal of my old tires. Thanks for such a positive experience.

Tires are great, service was awesome, and service writers were professionally, friendly and very…read morehelpful.

This is my 2nd experience with BBT - this latest experience was at the Pleasanton location. Both…read moretimes it was very positive. The team at Pleasanton were very professional and supportive and helped me out greatly. They are my new go to team for tires. Thanks BBT!!

Staff is friendly and I was in and out in less than 30 minutes for a full tire change. Great…read moreservice, super affordable, and I will definitely be back for any future needs!

Needed two front tires, their price was the best and they had the tires balanced and on the car in…read more20 minutes from arriving.

These people are great!!!…read more Came in with my older BMW, which says a lot in itself, needing a lot to be done. JJ assisted me but the mechanics also came over to talk to me and went over what needed to be done now. And what will need to be done shortly I have the Wheel Works card and that was very helpful as well They were very informative and put a package together of what I could do financially now and what i will do soon after But it will be here. I worked in the Auto Business for 30 years and dealt with service Dept. all the time and "being a business" it is all about "up sale". This place is all about people This was refreshing Miller

I came here for a battery replacement. After the service, my OBD diagnostic port stopped working…read more However, I had to leave for a trip and couldn't return to the shop for 2 weeks. When I finally got back and asked them to check it, the manager claimed they 'didn't know' if they caused it. Instead of taking 5 minutes to help a customer, he demanded a $180 diagnostic fee just to look at the fuse. The reality check: I drove straight to AutoZone. A helpful staff member used a tool, diagnosed the blown fuse, and helped me fix it in 3 minutes for FREE. Total cost? $5 for the part. It was indeed a fuse blown during the battery swap. Wheel Works tried to charge me $180 to fix a $5 problem they created. Shameful service.

Great experience every time. Everyone's so nice there and this is the tire shop we trust. Always…read moreable to help and I trust their recommendations. Christian who has helped us multiple times is so helpful and friendly. When they replaced my tires they thoroughly cleaned the rims then got the car an entire wash before returning it. 8/5 experience

Jonah was a huge help picking out auto socks and cables for our car. Super knowledgeable and…read moreprofessional.

My car's CVT malfunctioned on the way home from work. I was really blessed that Bruce's was around…read morethe corner from my job to drop it off and check it. Thank goodness Jorge let me drop it off before they closed. Jorge was very helpful and Amanda was really kind in letting me stay after they closed to wait for my ride home. (Thanks for the tip on that taqueria BTW.) They both went beyond what customer service is about. I just hope that the service (if any) doesn't cost too much. Just wanted to Thank them both.

I called Friday (no appt) to see if they could take my truck and they asked me to drop it off right…read moreaway and they would get it done the same day. I dropped my truck just after midday on a Friday for tires and rims mounted and balanced, a set of new wheel sensors installed and a front-end alignment. They called me twice with updates (much appreciated), they made a recommendation on something to improve the looks, and I approved and they went and got the parts late in the day and then installed them. They were right, it was a great idea, looks fantastic. They stayed late an got me on my way that very same evening. Great service, delighted with work they did. The folks at the front counter were super nice and helpful and a joy to work with (both of them)

Mike was quick to respond to my inquiry. I took 8 difficult tires (ATV) to him and he made quick…read morework of mounting them onto my wheels. His equipment and shop was clean and in good working order. I will be a return customer. Thanks Mike!

All I can say best of best service I never had service like this place…read more I felt one of my family taking care of my problem. Just call Mike he will give you best of service you never ever have before. David

Hidden Gem! Came across this auto shop, not by the many…read moreexcellent reviews, but driving by looking for a garage to get my car serviced, spare of the moment. When I pulled into the back garage, I was greeted by the Shop Manager Mike, who was polite and friendly, with a welcoming smile! I was in need of a repair for my Honda last min. Service technician Ramon was amazing with communicating and knowledgeable about everything I needed done for my repair. Ramon was able to get the job done sooner than promised! I definitely would recommend this Auto Shop for their Excellent Customer Service and a Trustworthy recommendations! I definitely will return, Local resident ...

It's an unpleasant feelings when you have a "Flat tyre" early in the morning, I had to take my car…read moreto the nearest tyre shop and it was Tire Choice, on fst street opposite to Starbucks, earlier this was also know as Goodyear tyres For years I was going to this shop, but for last few years their quality of service fell apart and I moved on with other tyre shops for my needs But today to my astonishment when I went there I saw "MIke"one of a seasoned manager, very humble and strives hard to help his customers and treats every one with respect, within 30 mins he fixed my tyre issue and I was ready to hit the road. People like Mike are rare to find, they always leave an lasting impression of kindness and humility. I would definitely recommed all the livermore residence to vist this place in case they need help with tyres or any service, they are very reasonable and ask for Mike, also they have a world class mechanic named RAMON: