Dom P, Ronny and Don H., were easy to work with and professional hardworking guys. They worked…read morehard and answered all my question. I'm grateful to my neighbor who suggested Haley Mechanical!

What a cluster. We…read morestarted our journey to get a new generator installed on 19 May. It was finally finished sometime in August. One would think that a place who specializes in generators would do better than this. However. First, the good news: our salesperson, DJ, was wonderful. He spent time with us going over the BTUs and size generator that would realistically be needed here. Also, our meter needed to be upgraded and I gotta say, Consumers Energy was great! Yeah, you read it. Great! They were here within two days time, had the thing installed and ready to go. Bam! And now...the rest. It took a while to get scheduled. Ok, no biggie. But when they finally arrived to do the install, that's when the mishaps began. It was hot outside. Like blazes. We kept the guys swimming in drinks and had them come in as often as they needed for AC breaks. The install was to take 1.5 days. Welp, by end of day 2, the people just left. Long holiday weekend? Extra extra day off? Going to contact us next week about finishing. No call. Call office. No clue. Called back. Evidently, generator needs a part. No one mentioned this. (Wouldn't you think that a place that specializes in generators would have parts?) Days go by. More calls to office. No part. More calls, no part. Called back and scheduled. Oh now something else. We will get back with you. Inspector from county can come in meantime. Cool! He arrives, very pleasant and inspects plumbing. He says, "when is electrical inspector coming?" Huh? He said that Haley should have also scheduled that. The plumbing inspector even called the electrical inspector himself (!!) and was told that Haley never scheduled him. Call office. Oh, uh, guess that didn't get done. Called office about SIX times to get that scheduled. The installers from Haley cut the outside gas line too short. That had to be redone. Now we are ready? Generator going to work now? No. Now the guys have to come back. The replaced part from July? Doesn't work. Replacement ordered. Call office. Is it there? Is it there? When are you getting it? Etc etc etc Part comes. Oh damn, now the lid doesn't lock. Going to order new lock. Call office. Any word on part? Anything? Hello? "We are going to have our new electrical manager help you out. He will call you right back" Crickets. Days and days of crickets. No manager. No anyone. Call office. Part here? Nope. Guy is coming out. New part found. He is super nice. Tries new part. Guess what! Doesn't fit! Eeeeeeeeee He says he is going back to take an entire lid from another generator to fix ours. He does. All is well. Days later. We get a call asking for the serial number so our extended warranty can be registered because Haley forgot to get it during install. Three weeks after that, we still don't see extended warranty in our app being added. Call office. Oh, she hadn't registered it. All in all, this whole process took months, and no less than 30-35 calls to the office to get things done. No one knows what is going on in this company from one department to the next, one employee to another. It used to be highly recommended because it was family-owned. Now, we can see how private equity has "helped" enhance another business into the trash heap of history. After this colossal mess, we do have a nice generator that works great. And we will be using an entirely different company for our annual maintenance.

Quick response to inquiry and great service start to finish. Installed 3 bathroom fans plus…read morediagnosed and fixed old wiring problem. Even cleaned up after! I highly recommend Royal Electric.

From the owner: Royal Electric is built on honesty, integrity, and quality relationships with our customers…read more Experienced licensed electricians committed to bringing superior quality electrical work to our local communities. We are dedicated to excellence and will deliver the Royal treatment to each and every customer. Looking forward to hearing from you soon. -Your friendly neighborhood electrician

BHEP Brighton-Howell Electric & Plumbing did a great job figuring out how to resolve our plumbing…read moreproblems. They responded quickly even though the weather was seriously cold. Scott and Lance are very knowledgeable. They gave us a fair price quote and kept to it.

We were rescued on a Saturday. Scott and Daryl came over within an hour of calling them and fixed…read moreour leaking valve then discovered another faulty valve to repair. We could have had a huge water problem without their help. Highly recommend Brighton-Howell Electrical & Plumbing.

Great experience. Doug came over and was quite personable,…read morethoughtful and persistent in solving my problem. We discovered an app that measured the internet speed over my network and he was able to dissect the problem and correct it in a convincing manner. Fun and quite educational. I've used them for years and more than likely will continue to do so.

Super easy to schedule and complete payment with the office employee, Mandy. Don't recall the…read moretechnician's name but he was prompt, capable, and very knowledgeable. Solved my issues for a reasonable price. Would not hesitate to recommend to anyone in the area.

Fantastic service, always responsive and reliable! I had an outstanding experience working with JW…read moreand his team for the EV home charger installation process. Top notch. JW guided me through the entire process, from advice on what charger items to purchase through Tesla, the actual installation, information and set up for Ann Arbor EV charger inspection and information on DTE energy programs and rebates. Super thorough! He and his team are the best in the field. They specialize in EV charger installation so are incredibly knowledgeable with anything related to the matter. The entire process was super easy and went smoothly. Plus incredibly friendly and professional. On a side note, it has been super convenient to have the home EV charger. Much nicer than having to drive out to a supercharger station on a regular basis. The convenience factor, DTE rebate program and energy saving programs offset any installation cost (which was good to begin with, especially with this high level of expertise and quality result). This has been the best investment this year. Highly recommend. Thanks JW and team!

JW put in my whole house generator. His price was fair. Because we were in a hurry, he and his…read moreemployee, Austin, came out on an extremely cold day to get the job done. This guy answers the phone when you call. I will always use JW Shaw Elecctric.

AJ performed excellent, professional work installing a complicated external+coax+internal…read morewhole-house surge protection system. I give him high marks for overcoming a challenging/frustrating parts acquisition situation.

I stopped by the office this morning to see if I could talk to one of the electricians . The…read moresecretary told me there was not one is the office so I nicely asked when I could maybe come back and talk to one. She was then kind of rude and told me that I had to make a home appointment if I wanted to talk to someone. Sorry I'm not going to pay for a house call for a 2 minute question that may or may not help.

Highly satisfied with their timeliness and dedication to get the problem fixed. Had our pool system…read moreloose power and they discovered it was the sump pump that had gone out and tripped the GIF.

I invited Mr Henry Haigh to my home last year to look at my electrical panel. One of the lines was…read moretripping every time I'd turn the hair dryer on. Mr. Haigh showed up two hours late with no heads up, and he was very rude when I mentioned him being late. He looked at my box and quoted me a very high price to fix it. I ended up talking with two other electricians in the area and both quoted me a significantly lower prices, and mentioned that his solution to the problem was overkill and far too expensive. I would not trust Mr Haigh and his company. Look elsewhere.

I needed to have a 220 Electric Vehicle Charger installed. I contacted 3 different electricians and…read morereceived attitude, the run around, and ridiculous estimates. I called a friend who recently had a Charger installed at his house and he recommended CEI. I contacted them on a Wednesday, they worked with me and my busy schedule and came to my house early the next morning to give me a quote. They quoted me, gave me a timeline and told me what to expect with not only the installation but also my future electrical bills. They came when they said they were going to, they charged me what they quoted me and they took their time with the installation and making sure I understood everything. The entire experience could not have gone better.