1. Proficient Heating & Cooling

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Garden City, MI

Proficient Heating & Cooling

5.0 (6 reviews)
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HVAC system maintenance

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Family Heating, Cooling & Electrical

Family Heating, Cooling & Electrical

(183 reviews)

Another great experience with Family H&C. I have been using this company for years. Technician…read moreshows up on time, honest analysis, problem is fixed in a timely manner, and no mess left behind. My AC went out due to a power outage. The Transformer was replaced along with another part. Total cost $270 with labor. I could have been told something more costly, and I would not have known the difference. I appreciate their honesty. If you have to drag out a complaint--it took a week to get an appointment, but at least I had power to run my fans. It could have been much worse.

Family Heating & Cooling installed a new gas line which ran overhead at least 60 feet and then down…read morethe wall to the dryer. About 9 months later, my dryer stopped producing heat. I replaced the heating element, didn't fix the issue so I called Family Heating & Cooling because it's the only other thing that could impact and they said "couldn't be us". I purchased a new dryer, set it up and no heat. Called Family Heating & Cooling back. They maintained it didn't have anything to do with the gas line but a manager finally came out. The line coming down the wall was not fasten to the wall and in time slipped and the shut off valve engaged thus NO HEAT to the dryer. Due to their "incompetent" work, I had to purchase a new dryer that I didn't need. They did not compensate me ANYTHING. NO Good Faith, NO we will share the cost, NO we're sorry. It's how companies handle adversity and challenges that determines if their brand and company promise is real ... "Family...not just the name of our company, but the way we do business" Do NOT recommend.

Sharon's Heating & Air Conditioning

Sharon's Heating & Air Conditioning

(49 reviews)

Editing to add: Since posting my initial review, I promptly heard from the owner, Peter, at 8:00…read morea.m. Monday morning, which I was quite impressed by. He took full ownership of the situation and never tried to cover anything up or make excuses. He sent out his most experienced technicians to thoroughly go over the system and determine whether there was an issue that had been missed over the years or whether the unit ultimately needed to be replaced. They were finally able to determine that the AC had been installed incorrectly. While I'm certainly not thrilled that an improper installation wasn't identified during the multiple service calls we've had over the years, I do want to give credit where credit is due. Once Peter and his team became involved, they were extremely solution-focused and committed to getting to the bottom of the problem. I also learned that Peter was not the owner when I originally purchased the AC, which makes me even more appreciative that he stepped up and took responsibility for an issue that technically predated his ownership. He assured me that, one way or another, we would get the situation resolved, and I respect that. One thing that really stood out to me throughout this process was how highly each of the technicians spoke of one another. Every gentleman I interacted with this week had nothing but positive things to say about the rest of the team. It was very obvious that they have each other's backs and are all working toward the same goal. At the end of the day, I'm still disappointed that it took this long and this many service calls to uncover the installation issue. However, I believe in giving credit where it's due, and Peter and his team deserve recognition for how they handled things once they became aware of the problem. Their communication, willingness to investigate, and focus on finding a solution made a significant difference. ***************************** We have had ongoing issues with our AC system since purchasing a new unit from this company five years ago. From the beginning, the system has struggled to keep up and has consistently run nearly 24/7. After having the team come out multiple times to troubleshoot the issue, I ultimately had to have the system and other aspects of my home thoroughly evaluated. I was eventually informed that the AC unit installed was improperly sized and too small for our home. This has resulted in years of frustration, along with thousands of dollars in additional utility costs and service fees trying to diagnose and address the problem. I'm extremely disappointed that a new system was installed incorrectly in the first place and that it took multiple service calls and significant expense to determine the root cause.

Experienced one of the biggest scams attempted! Sharon's technician came out for a review of my…read morefurnace. I was told we had a crack in one the rings only using a one camera angle and my unit was being condemned. Immediately started selling me a new unit for $10k plus. After two, completely independent second opinions, the unit was determined to be fully functional and safe. The two independent second opinions dynastic reviews had various camera angles and also did a CO2 reading. Do not use Sharon's, they are a scam!

Pete's Heating & Cooling

Pete's Heating & Cooling

(3 reviews)

Pete's Heating & Cooling did a great job on fixing my 3 year old A/C. I had issues with it last…read moreyear and this year. The original installer did not do it right and did not register it properly. When I had 3 local companies come look and give an estimate for it he was the only one that took the time to verify I did still have warranty on it as well as price for new A/C. He took the time to answer all questions. After getting a detailed estimate for the fix and having them do the work they found leak and fixed it. They also fixed the other issue with it. The technicians Jeff and Jack were very professional and polite and worked on it day 1 and second day there were 3 technicians I do not know the third persons name but he was also professional. They were prompt and cleaned up after all the work. I will use them in the future for annual maintenance and would highly recommend them for work. Dawn

Pete's came highly recommended. After working with them the first time there was not even a…read morequestion in my mind whom I would call when I needed the next thing. I want to tell you that every time I have needed them, they have responded. They "move with purpose". I never forgot that about them because heating and cooling is an essential amenity. The first time we called Pete's we had bought a house that had no furnace, central air or duct work. A huge project, expensive all by itself. We had a new baby and had to be ready to move from our apartment into the house within weeks. The level of coordination and care that Pete's has is unheard of! Even when there are other contractors involved such as electricians, they all work together with such professionalism, respect and synchronization that you literally cannot tell that they all do not work for the same company. This is no small thing if you have ever had any large projects done on your home that involved several subcontractors. It can be a nightmare, cause delays and eat up your money and sanity. The quality of work, peace of mind and overall satisfaction was worth what we paid. I believe that we received a good value on the work to begin with. The ease during the project was a bonus. This most recent time, we needed an independent heating and cooling system for the upper floor/attic space. The second levels to bungalows can be brutal in extreme heat and extreme cold. Of course, I only trusted Pete's to handle this for us. I knew that I was going to get the best deal on the unit, the labor, any sub work. I knew I would be given options on the unit to fit my needs and budget. I knew it was going to be done as quickly and efficiently as possible. I knew the guys would come in, go to work, respect my home, be polite to my kids, clean up after themselves and walk me through all the details on how to use the unit and maintenance it. Once you have tried Pete's you will know whom to call the next time.

Mechanical Heating, Cooling & Electrical

Mechanical Heating, Cooling & Electrical

(29 reviews)

On January 31, 2026…read more When we experienced several days of sub zero weather the furnace went out and we called Mechanical Heating and Cooling to access my furnace which had stopped heating the home. The technician came out and said he couldn't properly diagnose the issue because the inducer motor trap and secondary heated exchanger was filled with ice and they couldn't properly diagnose it until the furnace thawed. The technician said twice that if I called back within 30 Days we wouldn't have to pay an additional $99 service fee. The $99 service fee we paid on January 31 would cover the 2nd visit cause they couldn't properly diagnose the problem. I called mechanical heating on February 23, and was told I would have to pay an additional $99 for the technician to come back out. I asked to speak to a manager and he told me they would not honor what the technician told us because it was not their policy and they didn't care what he said that I would have to pay another $99. And when I challenged them, they yelled at me and hung up On me. I didn't call back because it was useless, but not only the tech that came out but the manager that I spoke with Were , both rude and disrespectful. When the tech came out, I had to stop the tech from talking down to me and to listen to the questions that I had and the manager was yelling at me over the phone saying he wasn't gonna pay shit. A lot of companies don't operate with integrity these days and some of them look down on you depending on the condition of your home and a lot of them overcharge you in the first place because they know you don't have that skill set. I'm just so sick and tired of dealing with unethical, rude disrespectful technicians. It took me a while to write this because it was so traumatic. I didn't expect it. I would give zero stars if I could.

Good company with good management. Friendly staff and reasonable prices. Had air duct cleaning done…read more+ air conditioning inspection on 2 properties so far

Proficient Heating & Cooling - hvac - Updated October 2026

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