Prompt service, friendly and knowledgeable service repair individuals. Would highly recommend.read more

Our old furnace died and Robin Aire sent two techs out to replace and upgrade it and our AC unit…read more Kyle and his partner were very professional and the finished product looks terrific and works perfectly. Kyle walked us through the new thermostat as well as the equipment and we couldn't be happier. Thank you.

After a horrible experience with another company whose only beneficial comment (after 4 hours) was…read morethat I needed a new furnace & new air conditioner, I called 3 more companies for quotes. I was by far the most impressed with Kristian. He had previously been an installer/technician but has recently become a sales person. He was extremely knowledgeable and personable; we actually enjoyed chatting too much! He explained to me that their company actually makes and installs new ductwork with their furnaces so that they don't have to retrofit what's already there. He was also the only one who noticed that my water heater was old and would need replacing soon. His quote was a bit higher than the other that I'd narrowed it down to, but I liked the Daikin furnace that he quoted because it has a very good reputation, the best warranty in the business and is environmentally friendlier than others. Additionally, rather than just doing a quote with line items, he attached pictures of each piece of equipment that would be installed, which I thought was a nice touch. I really wanted to go with him, but I had to think it over. In the meantime, I started to schedule a couple more appointments with other companies that offered 0% financing. I was going to wait to make my decision until I'd gotten the last quote or 2. But Kristian texted me on a SUNDAY NIGHT! to ask what he could do to help with my decision. I told him that if he could do 0% financing, I would go with him. He managed to arrange that for 12 months and I signed the contract that evening. Of course, this happened during an incredible heat spell, with temperatures in the upper 90s with matching humidity, so they couldn't get out as quickly as I'd hoped. When they were scheduled, Steve came out as the lead technician, with Brandon and Alex helping the first day and mostly just Brandon the second day. They got here at about 8:15 a.m. and didn't leave until about 7:30 p.m. BOTH nights! They worked super hard, hardly taking breaks at all, and they were short at that. Steve promised that they'd have the air conditioner working before they left the first night, and indeed, they did. It was the first time in over a week that I walked into a cool house. When Steve removed the furnace, he came upstairs and said that the water heater was about to blow, so I went downstairs to look at it. It was, indeed, bowing out. Kristian had already quoted a price but I was originally going to wait. But when I saw it myself (leaking, rusting and with a definite bubble), I texted him and told him I wanted that replaced as well. He was able to add it to the financing without a problem. So, in the end, I had a new furnace, humidifier, air conditioner, some ducts and a water heater installed. I have nothing but good things to say about this crew. They were all very kind, personable young men who knew what they were doing. I feel confident that I chose the right company to do this work.

I've used this company for years. Fast, accommodating response, knowledgeable and honest staff make…read morefor a professional and effective experience. No pressure for an up sale.

Be careful using this company, they charge 3+ times their cost of parts…read more Replaced a fan that only cost $150 on Amazon but they charged over $500 for.

Keeth Heating & Cooling is the best in ther business of heating and cooling. We have utilized…read moretheir services for years. They are knowledgable, friendly, efficient and very cost conscious. Brett and Tim on the installation side.... Willie on the service side and Cathy running the office are outstanding! I give them my highest reccomendation!

Bob is first and foremost honest. After meeting him and he quickly fixing my furnace problem I…read morewould let him into my house without me being there. He explained what was wrong, made some suggestions for me to buy a carbon monoxide sensor, and did not try to sell me something I did not need. He is professional, excellent at what he does, and a people person. He is also very flexible with fitting you in. I would have had to wait several days for an appointment from a larger highly advertised company. Not to say larger places are not good, but I feel he was very personable and again was not trying to sell me something I did not need. I told him I would recommend him. This is my first experience with him and he was excellent. I do not normally write reviews, either positive or negative, but I felt that his service and flexibility with fitting me in was A+. GG-Livonia

Bad install of ac and could not fix it , get a company that will install correctly so you don't…read morehave a lifetime of issues or can even fix it right. 2nd They installed the hot water heater, but they installed a gas pipe blocking the service area Ports.

I am a property manager in Metro Detroit Michigan. I have used Suburban for 10 years both on homes…read moreand condos I manage as well as on my own home. They have provided great service and fair prices. They are always looking for ways to better serve us.

I've used Suburban for many years now but it seems they have closed and sold their business to…read moreMastercraft. It's not the same business and my experience with Mastercraft was not good, just from basic customer service perspective. I made an appointment to troubleshoot a non-working AC. They said they couldn't give me a time window until the day of. So I called at 8:30 and the office told me should be afternoon maybe around 1. So I skip lunch figuring I'll grab something on the way over when I get the call. No call, so I end up eating only crackers. 4:30pm rolls around and I call and she says I'm next. Next, it's 6pm and the office is closed and I'm wondering if they're still coming or the tech ran out of time. So I call the after-hours emergency service and the on-call tech did call me back and said the tech is still coming. The tech calls me at 7pm and so I rush to the house to meet him and he gets there at 7:30pm. He diagnoses the problem in 2 minutes (no pressure, 20 year old unit, need new). And oh by the way they probably can't install a new one for another month. They're obviously very successful yet they can't be bothered to invest in a system to keep the customer informed when they're coming. Lucky I didn't take the day off work since I work close enough to rush home but it's just a basic lack of customer respect. Anyway bottom line is that Suburban no longer exists, it's just a name (now Suburban Mechanical) that forwards to another business. On the bright side, I found a small very capable business that was able to come out and schedule me within a week. If you're also a former Suburban customer, check out CJB Mechanical for your HVAC needs.

Had an emergency HVAC issue and went with R&L. I was skeptical at first because the low ratings,but…read moreI could not be happier with my decision. They were quick, courteous and highly skilled in their trade. My issue was fixed the same day. I would recommend R&L to anyone in need.

Well the guys came in there did a really good job but the guy that sold me ac system came in there…read moredid a house first thing he told was my fresh air vent was to small he said if was to buy there system they wood put in a larger size one when they finished the job i asked. The tecnition was he gonna put one he said it was not on work order called Ryan the guy who sold me job and ask him about it he said that it wasn't incluides I in the job but when he was siting in my house he said it was part of job. You would think after I spent $12000 that they put in the coreck size fresh air vent ??

Ac went out on Sunday. Set up an appt for Monday afternoon. Got a call around 2 letting me know…read morethat the tech is on their way. The tech Jon was professional and quick. Determined the part. Had someone run the part to him. Fixed and back up running 100%. I found the price to be comparable to other shops / what I see online for services. The big difference is promptness and good communication. When it is 95 out that is what matters most!

Had a tech out just now to repair my AC, which is only four years old. He couldn't determine what…read morewas wrong and charging me $107 for basically nothing. Told me that the problem was probably dogwood but was going to charge me an additional $99 to clean that out! I called the office for verification and they told me that cleaning is extra. Beware! Do not hire this company they charge way too much for no service at all so disappointed!

I cannot recommend GMB and Sons more enthusiastically. They are definitely 5 star on service,…read moreprice, speed of response and reliability. My mini-split stopped working and I contacted another company. The service person was very nice but not as knowledgeable. And the quote to repair was nearly $2000! In addition, I was going to have to wait several days for the repair. GMB came on the same day I called and made the repair for less than half the quote I had received. Don't waste time or money on anyone else. Call Glenn Blank and Sons Heating and Cooling at 734-427-4362!

Do Not Use This Company! My remodel contractor used them to…read moreinstall two brand new toilets in my house in August 2017. Both of those toilets needed to be fixed within 2 years, which the plumber who ultimately did the job was quite surprised by. Then, almost exactly two years after they were installed, one of them sprung a leak at the base, indicating that the wax seal needed to be replaced. Again, the plumber was stunned that a seal wouldn't have lasted two years. Each time these things happened, I tried to get GMB to come out. But their phone goes to voicemail and they do not return calls. I left a detailed message this time so they knew exactly what was needed. Still no response. The shoddy installation has now cost me hundreds of dollars. Don't get ripped off by GMB like I was!