I had Robin Aire out for an AC check and tune-up in July…read more Anthony did a great job, he checked out the inside unit and thoroughly cleaned the outside unit. The AC has been working without any problems and I will continue to use Robin Aire for my HVAC unit.

Prompt service, friendly and knowledgeable service repair individuals. Would highly recommend.read more

After a horrible experience with another company whose only beneficial comment (after 4 hours) was…read morethat I needed a new furnace & new air conditioner, I called 3 more companies for quotes. I was by far the most impressed with Kristian. He had previously been an installer/technician but has recently become a sales person. He was extremely knowledgeable and personable; we actually enjoyed chatting too much! He explained to me that their company actually makes and installs new ductwork with their furnaces so that they don't have to retrofit what's already there. He was also the only one who noticed that my water heater was old and would need replacing soon. His quote was a bit higher than the other that I'd narrowed it down to, but I liked the Daikin furnace that he quoted because it has a very good reputation, the best warranty in the business and is environmentally friendlier than others. Additionally, rather than just doing a quote with line items, he attached pictures of each piece of equipment that would be installed, which I thought was a nice touch. I really wanted to go with him, but I had to think it over. In the meantime, I started to schedule a couple more appointments with other companies that offered 0% financing. I was going to wait to make my decision until I'd gotten the last quote or 2. But Kristian texted me on a SUNDAY NIGHT! to ask what he could do to help with my decision. I told him that if he could do 0% financing, I would go with him. He managed to arrange that for 12 months and I signed the contract that evening. Of course, this happened during an incredible heat spell, with temperatures in the upper 90s with matching humidity, so they couldn't get out as quickly as I'd hoped. When they were scheduled, Steve came out as the lead technician, with Brandon and Alex helping the first day and mostly just Brandon the second day. They got here at about 8:15 a.m. and didn't leave until about 7:30 p.m. BOTH nights! They worked super hard, hardly taking breaks at all, and they were short at that. Steve promised that they'd have the air conditioner working before they left the first night, and indeed, they did. It was the first time in over a week that I walked into a cool house. When Steve removed the furnace, he came upstairs and said that the water heater was about to blow, so I went downstairs to look at it. It was, indeed, bowing out. Kristian had already quoted a price but I was originally going to wait. But when I saw it myself (leaking, rusting and with a definite bubble), I texted him and told him I wanted that replaced as well. He was able to add it to the financing without a problem. So, in the end, I had a new furnace, humidifier, air conditioner, some ducts and a water heater installed. I have nothing but good things to say about this crew. They were all very kind, personable young men who knew what they were doing. I feel confident that I chose the right company to do this work.

I've used this company for years. Fast, accommodating response, knowledgeable and honest staff make…read morefor a professional and effective experience. No pressure for an up sale.

Be careful using this company, they charge 3+ times their cost of parts…read more Replaced a fan that only cost $150 on Amazon but they charged over $500 for.

Keeth Heating & Cooling is the best in ther business of heating and cooling. We have utilized…read moretheir services for years. They are knowledgable, friendly, efficient and very cost conscious. Brett and Tim on the installation side.... Willie on the service side and Cathy running the office are outstanding! I give them my highest reccomendation!

Bad install of ac and could not fix it , get a company that will install correctly so you don't…read morehave a lifetime of issues or can even fix it right. 2nd They installed the hot water heater, but they installed a gas pipe blocking the service area Ports.

The company was very argumentative and did not provide receipts for work done. I asked for a…read morereceipt at job completion when I paid, they said it would take 2 days. 3 weeks later, 3 conversations with the owner by phone, 2 messages, and a long text exchange, and I got the simplest basic receipt from them, for the cost, and no breakdown of the services or equipment provided, and I paid them $2,575.

I've used Suburban for many years now but it seems they have closed and sold their business to…read moreMastercraft. It's not the same business and my experience with Mastercraft was not good, just from basic customer service perspective. I made an appointment to troubleshoot a non-working AC. They said they couldn't give me a time window until the day of. So I called at 8:30 and the office told me should be afternoon maybe around 1. So I skip lunch figuring I'll grab something on the way over when I get the call. No call, so I end up eating only crackers. 4:30pm rolls around and I call and she says I'm next. Next, it's 6pm and the office is closed and I'm wondering if they're still coming or the tech ran out of time. So I call the after-hours emergency service and the on-call tech did call me back and said the tech is still coming. The tech calls me at 7pm and so I rush to the house to meet him and he gets there at 7:30pm. He diagnoses the problem in 2 minutes (no pressure, 20 year old unit, need new). And oh by the way they probably can't install a new one for another month. They're obviously very successful yet they can't be bothered to invest in a system to keep the customer informed when they're coming. Lucky I didn't take the day off work since I work close enough to rush home but it's just a basic lack of customer respect. Anyway bottom line is that Suburban no longer exists, it's just a name (now Suburban Mechanical) that forwards to another business. On the bright side, I found a small very capable business that was able to come out and schedule me within a week. If you're also a former Suburban customer, check out CJB Mechanical for your HVAC needs.

We have been customer for decades and had recommended their services to our neighbors , Jason was…read morealways very pleasant to work with. I made an appointment for service this year they said they will come 8-12, at 1 o'clock nobody had showed up, when I called the lady on the phone said that she didn't know when the technician will come, I canceled and rescheduled it for January 23 with a window time of 8-12. at 2 o'clock nobody had showed up or called, when I called to see what had happened the person on the phone was very rude and said that she didn't know what time he was coming, when I asked at what time he will finish for the day, her answered was "until he finishes". i waited all day and nobody showed up or called. i called them today to talk with the owner because I really want to know why they don't want to come to my house when I have been such a good customer, no one called back. That is no the way they should treat customers, and for sure not a loyal customer like us.

Had an emergency HVAC issue and went with R&L. I was skeptical at first because the low ratings,but…read moreI could not be happier with my decision. They were quick, courteous and highly skilled in their trade. My issue was fixed the same day. I would recommend R&L to anyone in need.

Well the guys came in there did a really good job but the guy that sold me ac system came in there…read moredid a house first thing he told was my fresh air vent was to small he said if was to buy there system they wood put in a larger size one when they finished the job i asked. The tecnition was he gonna put one he said it was not on work order called Ryan the guy who sold me job and ask him about it he said that it wasn't incluides I in the job but when he was siting in my house he said it was part of job. You would think after I spent $12000 that they put in the coreck size fresh air vent ??

Ac went out on Sunday. Set up an appt for Monday afternoon. Got a call around 2 letting me know…read morethat the tech is on their way. The tech Jon was professional and quick. Determined the part. Had someone run the part to him. Fixed and back up running 100%. I found the price to be comparable to other shops / what I see online for services. The big difference is promptness and good communication. When it is 95 out that is what matters most!

Had a tech out just now to repair my AC, which is only four years old. He couldn't determine what…read morewas wrong and charging me $107 for basically nothing. Told me that the problem was probably dogwood but was going to charge me an additional $99 to clean that out! I called the office for verification and they told me that cleaning is extra. Beware! Do not hire this company they charge way too much for no service at all so disappointed!

There are not enough stars for this company. After botched service from a well known company in the…read morearea, GMB went above and beyond to get heat into our home. Blower motor shot, warrantied for 10 years only lasted 5 years. After being told 7-10 days by the other company GMB had it done in 24 hours of contact. Temps were to be the coldest this week and they saved the day. Always responsive and constant contact. Experienced and knowledgeable the best Heating and Cooling Company in the area as well as reasonably priced even for emergency service

I cannot recommend GMB and Sons more enthusiastically. They are definitely 5 star on service,…read moreprice, speed of response and reliability. My mini-split stopped working and I contacted another company. The service person was very nice but not as knowledgeable. And the quote to repair was nearly $2000! In addition, I was going to have to wait several days for the repair. GMB came on the same day I called and made the repair for less than half the quote I had received. Don't waste time or money on anyone else. Call Glenn Blank and Sons Heating and Cooling at 734-427-4362!