They have been doing my annual heat and AC pre-season tune-ups for years. Ben is prompt and often is early. He does a good job and is pleasant. Currently, he wears a mask and practices social distancing. I felt comfortable having him work in my house. read more

We have always been very pleased with the service we have received from Four Seasons. We've depended on them over the span of many years. I don't know of any alternative that I could recommend as highly. - Eric A. read more

After my furnace died, I had my HVAC replaced by Four Seasons. The quote came in lower than two other local companies. They were on time daily, wore masks and gloves at the start of the pandemic, and were really helpful in explaining the new system to me. Everything turned out well. Even better, a few months later I was having trouble with the air conditioning during some of the 90 degree days in summer (isn't that when all of the AC units die?). Despite the several day wait for an appointment that would have been after the weekend, they came out first thing the next morning to troubleshoot my problem. Apparently the filter clogged up in an extremely short amount of time (long story short, I should have checked that). In addition to coming first thing in the morning, they didn't charge for something that was definitely within my control to fix. Thanks for the great service and for being so nice when I screwed up, I'll definitely be a repeat customer. read more

Worst customer service ever. I work for a General Contractor myself and have never met anyone this unprofessional. This guy at Four Seasons told us that he will do the work and then pull the permit, I expressed concern. I simple asked if we will run into the risk of the permit not getting approved or if the city will reject our work and make us do it a different way. This guy tells me I am being too emotional and so he is. He tells me he doesn't want the headache! I have been in this business for 7 years and never encountered such a thing. read more

Totally impressed! Noon today went online to schedule service, 5 minutes later got a call from Ben, whom said he could be at the house in 20 minutes. By description of the problem during the scheduling process, Ben showed up with the service part, he was out in 20 minutes at a very reasonable cost. Highly recommend Four Seasons! read more

Wow! I've rarely been so impressed with a company that I felt compelled to review. Randy came out the next day and have us an estimate that was better than others. Also was not trying to upsell even on things I asked about. Two of his guys showed up next day to install new condenser and coil AC setup. These guys were military-grade courteous. I couldn't get them to stop saying "yes sir/no sir" and they both independently thanked me for the work. I remain blown away at their professionalism. Overall one of the best experiences I have had in this town. Super fast service, great price, incredibly professional. Don't bother getting multiple estimates, you are just wasting time. Give these guys a call. read more

I used their online system to make an appt for home A/C repair... they were running ahead of schedule so called to see if we could meet sooner (yay!) and then Damien showed up as he said he would, diagnosed the issue quickly, fixed it and gave several helpful recommendations for the future. All under 30 minutes so at a very reasonable cost. He was also a darn nice guy. Would use them again in a heartbeat. read more

I can't say enough positive things about these guys. I love their online scheduling. I love that I can get someone out fast. I love their pricing - and they only fix what needs to be fixed and don't jack up prices like some other companies do. I love they have 24-7 hour service. And of all the guys that have come into my home, they are been extremely personable, professional and often give me additional advice to save me on future issues. One last thing, they are on time - and twice they have called to say they could come earlier than originally scheduled. THEY ARE THE BEST! read more

Four Seasons is literally the only company I'd fully trust in Ann Arbor. Our furnace and water heater have had several issues over the past decade, and each time they came to fix them quickly. Most recently our furnace, which is 24 years old now, stopped working intermittently during the coldest days of the winter. They were fully booked on their website, so I requested to get on their wait list in the middle of the night (all done on their website). The next morning I got a text from Randy saying they'll send somebody in the afternoon! They're a lifesaver. I don't remember the name of the young man who came, but he's extremely knowledgeable and professional. He tested and cleaned different parts of the unit, and it's been working perfectly since. The cost was also very competitive. It's one of those rare companies that would give you the most practical solutions and honest answers without trying to sell you something new. I've been disappointed by so many companies in Ann Arbor, but this is one I'd recommend without any reservation. read more

Great online appointment system. Service was fast (and accurate, they fixed a problem other people could not) and reasonably priced and the tech was also extremely friendly. Will use again! read more

I found a natural gas leak going into the gas valve on my furnace. I made an initial attempt to repair it myself, quickly I decided I did not want to do it. It proved to be harder than anticipated even though in concept it was simple. I called Four Seasons, got an outgoing message, hung up, anticipating to try again later hoping to get a human. Moments later they called me back saying they saw my number on caller ID. I explained my problem, was given an appointment two hours later. Ben showed up. He was pleasant, personable, proficient and professional. He took care of the gas leak. At my request, on-site, he replaced a rusty flue elbow and did a check of the furnace. Showing me maintenance items I can do myself. Wow! Very pleased! I'm not easily pleased. read more

We have a SpacePak air conditioner unit (retrofitted in a 1925 home with steam heat) and just had a wonderful service call with Ben. He checked temperature, flow and spoke to my husband about the system and how it was performing. Very respectful and willing to educate the consumer. Ben also shared some helpful and important maintenance hints. Definitely trust Ben and will be happy to call again or refer to a friend. read more

Randy & his company are awesome. Our furnace went out over Christmas holidays, and we returned home in January to a house that was literally 42 degrees. It was unlivable. I called other places that said they'd get to us in a week. Randy came out the same day, fixed the furnace in an hour, and was great to work with. He has my business every time. read more

These guys are awesome. When our furnace stopped working, I made an appointment online (LOVE the online appointment-making option!!!) first thing in the morning for 10am that same day. Ben arrived on time, quickly diagnosed the problem and fixed it right away. He was very friendly and personable, explained everything thoroughly, and the price was more than reasonable. I will be recommending 4 Seasons to all my friends and neighbors! read more

Randy is awesome. Called Four Seasons morning of problems. Showed up in less than 1 hour and repaired my compressor. He's quick, efficient, professional and kind. Thanks Randy! read more

My A/C mysteriously stopped working one day, and based on what I had read online I was worried that I would need a new compressor. After contacting Four Seasons they scheduled an appointment quickly, and saved me money by showing me that it was a much easier fix than I had feared. Randy and Ben made the entire experience quick, easy and painless. It's great to see a company in this industry run with integrity and would highly recommend them to anyone in the Ann Arbor area. read more

I had an emergency when the furnace broke down on a weekend. I called several companies and Randy was the only one to call back within 5 minutes of my message. I explained my type of furnace and the problem and he gave me some great advice on how to best proceed to fix the issue. I appreciated his promptness and honesty. read more

My air went out yesterday (93 degree high in Ann Arbor) and it was super hot today. Thankfully Ben from Four Seasons was able to repair our air just 5 hours after we called. Considering that it was super hot today, a Saturday and I called last minute, I would say that we were charged a really fair price. I'm extremely satisfied with the scheduling service, Ben's continued communication about price, arrival and the service options. We will be needing to completely replace our air and furnace in the next few years. It sounds stressful, but I feel great about having a company we will be able to rely on when the time comes. read more

I don't normally reach out like this, but after the exceptional service I received today I felt compelled to write and share my experience. Damien was my technician for my AC repair today and from the minute he arrived, he went above and beyond my expectations. He was courteous, friendly and very efficient. I am a single woman who just purchased my first home. It has been a frustrating and confusing experience and I am very inexperienced with all that home ownership entails. Damien took the time to explain and perform several basic maintenance tasks for me. Their prices were more than fair and far less than what I was expecting. Thanks to Damien's service today, he made what was a very frustrating situation, much easier. I will definitely be using them again in the future for all my heating and cooling needs. read more

We just used 4 seasons to get a new AC unit put in. We got a quote from Lowes, and were quoted almost $4000, 4 seasons quoted us $1350 and were able to put the unit in literally days later! The guys were super friendly - were able to come earlier than they had originally said and they were done in just over an hour - it was great!!! I HIGHLY recommend them!! They even put up with my overly energetic barking dog! read more

My A/C unit wasn't working properly. I scheduled my appointment online, and the technician, Ben, came right on time. He was courteous and professional, and solved the issue promptly. His plan of action was always explained, and the final bill was reasonable--Ben itemized the costs for me so everything was clear. I am 100% satisfied with this company, and will recommend it in the future. EG read more

I had a really terrible experience with this company, resulting in not having AC for the month of August, paying their company a thousand dollars and then having the AC continue to leak water out of my ceiling. The owner said he would come tear it all out and give me my check back before I could even tell him what I was dissatisfied with. The worst part is the owner acted like he did me a favor. Second opinion told us not to run the AC anymore and that it would be a liability. I would not recommend this company to anyone. read more

I just had a great experience with this company. Benjamin arrived promptly today to address a furnace issue. He was very friendly and showed me what he was doing during the visit so that I could learn a little bit. The price was reasonable. I would definitely use this company again in the future! read more

Their online scheduling system was easy to use. The technicians were knowledgeable and thorough. And the price for the services provided were very fair and in line with estimates provided. I will use 4 Seasons again in the future and have recommended them to neighbors. read more

We used 4 Seasons because they had some good reviews. Our air conditioner was making some noise so they came out to take a look. Their schedule was very flexible & they showed up on time, which earned them 1 star. The guy said everything looked ok & the noise was nothing major. He thought it was the fan, but said it would last for another year. He said if we could live with the noise, then there was nothing for him to do. Well 1 month later the fan stopped working & we are now commissioning another company to replace it. read more

Our furnace wasn't functioning properly. We tried to fix it ourselves to save some money but it became clear that we would need some assistance. We called Four Seasons because of the positive reviews (30/30 on Google), repeatedly stating that the company recommended cheaper courses of action than other services. From the start, Randy was responsive and helpful; Ben came out within a day and advised us our fan motor was bad. He ordered the part for us over the weekend and offered to provide assistance so that we could install it ourselves if we wished. Ben installed the fan for us in a timely manner and the cost for two trips, including assessment, ordering and picking up the fan, and installation, was under $200. Highly recommended. Decent, knowledgeable, kind and excellent value. Thank you! read more

I could not be more pleased. I bought a 3-unit foreclosure in Ypsilanti, with three furnaces ranging from a modern computerized unit to a Truman-administration relic with body rust, missing parts, and a dead bird in the vent. Randy Koch from Four seasons arrived on time, had the right parts on hand, and demonstrated not only encyclopedic expertise with a wide range of HVAC equipment, but also a fine-tuned sensitivity to my needs. Rather than attempting to sell me on a replacement for the 1950s hulk in unit 3, he carefully and methodically brought it back to life, saving me thousands of dollars, and explained what he was doing along the way. When I need HVAC services in the future, I'll call Four Seasons again, and if you need those services, you should too. read more

Randy at Four Seasons was extremely helpful with us getting a new furnace for our garage promptly. Also, the price was great and Randy's install was fast and trouble free. Thanks for a great job. We will definitely call you again. read more

We called Four Seasons because our furnace was broken. Not only were his rates very reasonable, he was on time and very professional. I will recommend Randy and Four Seasons to anyone having heating or cooling issues read more

excellent service, we called at 4:30 and they had a serviceman out by 5:30. He detected the problem within five minutes, quoted a reasonable estimate. The next day he found the part and repaired our furnace, underestimate. Very professional and knowledgeable. read more

I used their online scheduling app to make a same day appointment for a failing AC system. They were able to come on time and resolve the problem. The technician gave me some maintenance tips to help avoid future problems and quickly diagnosed and repaired multiple problems. Great service and I would recommend this company and I'll be calling them back for future work. read more

Great online reservation system, excellent technicians who know their stuff and are personable and reliable. We had an issue with our A/C on a hot Friday night around 5pm, scheduled online for an 8:30 appointment. Ben, our technician arrived around 8:15, diagnosed the issue within 15 minutes but did not have the part. However, he went and got the part the next morning (Saturday), called us back and setup a return appointment for 11am and we had our A/C back to normal by 11:15am. Fantastic service, would recommend to anyone! read more

Great service! The office personnel and Randy were terrific. Even though our type of unit was not one they normally service, he squeezed us in between other appointments and was very helpful. Would highly recommend this company. read more