This shop used to be a wonderful and convenient alternative to the post office or FedEx/UPS. I…read morealways appreciated their services, along with the great selection of gifts, cards, unique knick-knacks, shipping boxes, and envelopes. The former owners and staff were consistently gracious and friendly. Unfortunately, the experience has changed significantly under the new ownership. The service feels mediocre at best, and the added charges--such as $2 to print a return label and another $2 just to use their tape to seal a small box unless you purchase a full roll--make customers feel nickel-and-dimed. For better service and a more customer-friendly experience, I'd recommend going to UPS or FedEx instead.

Good for shipping but great for printing. The print expert Tacoma was so helpful with a last minute…read moreprint order! She gave advice about paper and gave me a few ideas for future jobs. They also do notary, since the bank won't anymore. Also the store is very clean and smells so nice now.

Great experience with this company. Very transparent about the price estimate for the service and…read morearrival time, the movers Martin and Eimantas were both very professional and communicative throughout the moving process. Some tasks like moving large furniture out of the second floor were complicated, but they could handle them with great care. They were also very delicate around fragile goods and consulted with us about them. On that day it was extremely hot out but that did not slow them down. I would gladly recommend this service to anyone in their area.

tldr:NEVER hire this company!! Hands down the worst experience with a moving company I have ever…read morehad. They showed up 5 hours late, yelled at me that I gave them a bad quote and refused to do my move which ended up costing me THOUSANDS. And spoiler, another company did the job in the time I was originally quoted by these people and for half the price. As a woman moving alone, these movers made me incredibly uncomfortable in the short time they were in my home. I called and got a quote over the phone. This was not unusual to me as I've only ever gotten phone quotes for moving and have never had issues in the past. I was quoted 2.5-3 hours with 3 movers. I called 5 other companies in the area and received similar quotes, I chose this company due to their availability. I scheduled my move for 4 days before I needed to be out of my place. They were scheduled to arrive between 12-3pm. At 3pm, I was told their morning job was taking much longer than anticipated but they should arrive within the hour. At 4pm I received a text from the team letting me know they were an HOUR AND A HALF away and would be stopping for food on their way. I contacted the "manager" and was assured they would be able to complete my move that day. The team showed up at 5:30pm, 5.5 hours late and I have never had movers be more disrespectful and demeaning toward me. My home was clean, fully boxed, and ready to be loaded. For $210/hour I was not about to waste time. They walked through my home to assess everything and Tyler, who is supposedly the best they have, was rude and disrespectful every step of the way. He yelled at me that there was no way they could do the move in the time quoted. Given that their morning job took 4-5 hours longer than anticipated, whoever is quoting jobs clearly doesn't know what they're doing. I was alone and the way their team treated me in my home made me incredibly uncomfortable, they yelled at me that I wasted their time, they drove to Fort Collins from Denver and their cars were in a storage unit in Denver that closed at 9pm. Even if they completed the job in the minimum quoted time, they still wouldn't have made it back to Denver in time to collect their vehicles so I don't see how that was my problem but he sure made it my problem. Tyler told me the move would take a team of 4 movers at least 7 hours to complete. To be clear, this was a two bedroom townhome, not a 5 bedroom house. As I was about to throw them out of my home for being so demeaning and disrespectful, they offered to step out and call their manager. At 6pm I received a call from the manager who told me the team claimed there were 150 boxes in my home and they would not be doing the move. When I argued that was absolutely not the case (i counted and there were 56 boxes, 6 large, 15 medium, 25 small, and 10 plastic tubs) I was told he didn't know who to believe...um excuse me?!? He offered to reschedule for another day at more than DOUBLE my initial quote. After the experience his "best guy" had to offer, there was no way I would ever agree to pay them even my original quote let alone $1800?! I told him this was unacceptable and explained the financial impact, all I got was "sorry, we wish you the best of luck with your move" after wasting 6 hours of my time and costing me thousands. This was a huge waste of my time and costly. I deliberately scheduled the move on my day off with several days after to do final small things and clean before handing over keys. A new tenant was scheduled to move in shortly after. Because of this company's laziness and incompetence, I had to pay an additional month rent and the next tenant's move was also impacted. I am truly beside myself at what a horrible experience this was. Now for the kicker - I hired another company to do my move the following week. I hired two movers and anticipated an 8 hour move due to what I was told by this team. I was genuinely afraid to do the walkthrough given what happened with moving brothers. I explained what happened and the new quote I was given and the new movers laughed. They said this team took too long at their job in the morning, ate and sat in the truck for an hour, and when they showed up they were tired or lazy and simply didn't want to do the job. They said the 7 hour quote was an FU to me since they drove up to Fort Collins. It took the new movers FOUR HOURS TOTAL. And cost me less than moving brothers original quote including a 40% tip. NEVER give this company your business. They will leave you up a creek without a paddle without so much as an apology. I'm grateful they requested cash payment and didn't require a deposit as they will never get a penny from me. I will tell anyone and everyone I know to avoid this company!

4/17/2023 Pack and Unpack Boxes…read moreWe recently moved to Windsor, and needed help unloading three 16 ft. PODS with a household full of furniture and heavy boxes. The Moving Caddies came to my rescue and unloaded and placed the furniture and boxes just where I wanted it, in a timely manner. They were very professional and reasonably priced. I would not hesitate using them again.

Proceed with Caution - Costly Damage and Poor Handling I'd…read morerecommend proceeding with caution if you're considering Caddy Movers. To start, the two movers were kind and polite - I want to give them credit for that. My reservation was for 12 PM, and I was told they'd arrive between 12-1, but I didn't receive a clear heads-up on timing and they showed up at 11:58 AM. They began billing as soon as they arrived, and since I don't live on-site and was running behind picking up the truck, I ended up being billed for that time. I understand part of that is on me for running late, but clearer communication would have helped. Unfortunately, the actual move is where things went downhill. Furniture was dropped, pushed through doorways, and not handled with much care. I have a white couch that I've kept in great condition, and they laid it on its side and dragged it across the floor of the storage unit and truck. By the end, it was covered in black dust. At the time, I was trying to be understanding and didn't say much - especially since the manager asked for feedback over the phone while I was standing right next to the movers. After everything was done, I discovered damage to multiple door frames in my home. That was the tipping point for me. I now have to pay for repairs and likely professional cleaning for the couch. I wasn't planning to leave a review, but given the extent of the damage, I felt it was important to share.

We had to cancel our order which we paid for in full. We only received a partial refund. Emails and…read morephone calls asking for a full refund have gone unanswered, and we still have not received the entire amount. Will be reporting this company to the BBB.

I LOVED using this service. We had a 2-bedroom apartment that required 40+ boxes and the cost of…read morebuying disposable ones + labor of "building" them would have been a huge hassle in comparison to this. The delivery was on time, and everything was clean and super handy. They even give you labels and some essentials with the package we chose. I also really enjoyed that with renting we had a "time limit" of sorts to encourage us to unpack. Normally we sit around boxes for weeks (some months!) so this pushed us to get it done over a week and it was the best decision. We are much more quickly settled into the space. The team was so pleasant and lovely to work with. We realized we needed a few more days to unpack and they extended our time for a reasonable fee without any issues. Would definitely use this again and recommend to all!

Just the best! Matt and his crew were able to move all our stuff (scattered in different areas…read morearound the house) to our new place in 2 hours. Loved the quality of the service, attention to detail and carefulness in moving our things. And if you're moving within Longmont they're the company to go for. + Punctual, and prepared + Organized and efficient + Thorough and careful

I was tired of calling around trying to get estimates and some places even require appoints just to…read moreget an estimate! The biggest reason I chose Summit was because of the transparency on pricing. It's right there on the main webpage! Not only that, but their pricing is far better than most. They showed up on time and did an amazing job! Strongly recommend and will use them again myself when/if I move again.

I cannot say enough good things about this organization. Truly the most professional movers we've…read moreever had. And we've moved a lot! We just used this organization for the 2nd time, moving across the city. They handled all of our furniture and boxes with care and were fast! Like I mean, running back and forth from the truck inside. Apart from the great work, the mission of this organization is so amazing. The leader of our move spent some time telling us about how TOS has changed his life. He's 21, so articulate, truly turning his life around, he's going to go so far. I'm so impressed with the program and am so happy to support them. Keep up the amazing work!!

The movers were polite, professional and motivated to do a great job. Theybarrive on time, despite…read morehaving to come from Denver to Boulder, moved a ver full apartment in an hour, drove the beautiful new van to Longmont and swiftly unloaded everything. The price was very reasonable compared to other quotes. On leaving, everyone thanked me for using their business and wished us a great day. I would use The Other Side Moving again in an heartbeat and am recommending them whenever I can.

I was sending 3 packages and a grumpy older man took them without a word. A man came in and the…read moreclerk greeted him and said he'd be right with him. I will go elsewhere.

This location became irrelevant once they stopped taking Amazon returns. They provided this service…read morefor years but stopped sometime this last summer. This store is now worthless. Just go to the UPS store on Ken Pratt. They still get the job done.