John was super helpful and kind. He went above and beyond to make my car drivable while I wait for…read morethe estimate for insurance and explained things well. I went to a different shop before I found them and they were so demeaning and unhelpful that I took my business elsewhere and I'm glad I found J&K! Night and day difference. I am so grateful!

J & K Auto Body is an outstanding, honest, family-owned shop that my family has used three times --…read moreand it has exceeded our expectations every single time. John, the owner, is honest and explains everything clearly, which is refreshing and rare. He works hard to fight low-ball insurance estimates to ensure the required work actually gets done right, even when it exceeds what the insurance adjuster initially approved. Beyond accident repairs, John and his team have gone out of their way to fix pre-existing, non-accident-related issues at very low cost. The workmanship is excellent, the service is professional and quick, and the value is outstanding. This is truly a gem of a local business -- highly recommend to anyone looking for a trustworthy, top-quality auto body shop in the Boston area!

I have been going to them for my car and truck repair for 14 years. This is the only place where I…read morefeel comfortable about leaving the keys and saying "just let me know when it's ready". They have saved me thousands of dollars over going back to the dealer. Top quality work at fair prices.

John @ Brookfield Services provides over the top service. We bring all our cars here & have for at…read moreleast 5 years. He is honest, a good communicator & only fixes what is broken. No replacing parts that he "thinks might fix it". Highly recommend going here.

Please do not use this auto body shop unless you want to be ripped off and defrauded. I had my car…read moreat this shop for 9 months and when I finally got it back it was no where near fixed but the owner claimed he did the work. I had to bring my car to another shop to get fixed in about 8K in extra work that needed to be done. He will not pay me money and now I have to bring him to court. If you want your car fixed properly, do yourself a favor and stay far from this place. You car will end up worse than when it got there and a big headache after. Please and I am telling you do not bring your car to this place. Owner very unprofessional. Please read the comment below. I can attest you are car will also be someone else's "loaner." That's how I got around for 9 months waiting.

This body shop is really gross! I would never come back…read more When I picked up the car, I found a lot of stuffs that didnt belong to me and the millage has increased for over 100 miles. Obviously, this body shop used my car without my permission. I just received a parking ticket yesterday. The cited date is the one I leave the car to the body shop. This body shop really sucks. It has low price, but you will never know what they have done to your car. They will rent your car for money and you have to pay its ticket.

I had to schedule some bodywork and was told on October 10 to drop my vehicle off 17 days later to…read morestart the work. It was a side mirror and some paint from having my car sideswiped overnight. I dropped it off October 27th. I rode my bicycle by the shop two weeks later and seen my vehicle out front with zero work done. I called the following Monday and an employee told me that the owner was on vacation and he was the only one there and hadn't started my vehicle and wouldn't be starting it for a day or two. He informed me that the owner got back Thursday and he didn't know why he would schedule me for a repair while he was gone. They started the work this past Tuesday and finished today on Friday November 14th,a total of four days work. When I asked the owner if it was typical to schedule repairs with a customer only to go on vacation and leave their vehicle in the yard for two weeks before even being touched, he got defensive. When I told him I found it strange that four days worth of work required me to be without my vehicle for 21 days. He told me not to tell him how to run his business. This guy Mike Mercurio was more than unprofessional and clearly a dishonest sneak, who is ready to retire and wants to cash out as much as he can beforehand. BEWARE. Go anywhere else this guy will give you 100 excuses. Meanwhile, he's on vacation leaving his other employee alone with a full schedule is the real reason. Dishonest and full of excuses. Avoid this place.

Mike was great from start to finish. Kept me informed, took care of my rental. Finally the work…read moredone on my car was outstanding!!! It looks like new!

I was recommended to N&J by the Toyota dealership. They were able to fit me in right away and did a…read moregreat job! Majed provided phenomenal customer service and was kind, quick, and handled all the communication with the insurance company. My car came out looking better than before and they even detailed it for me! When I noticed the door was a not quite aligned they fixed it immediately and without charge. Highly recommend! Also helpful that it is right near the Redline stop for easy commuting. My only feedback would be to improve the appearance of the office since it is also used as the customers waiting room.

I bought a used car through these guys as Fields Corner Auto Sales, after going back and forth on…read moreseveral repairs, it was found that sealant was used in the cooling system to disguise an issue with the engine, after flushing the system it was obvious that this was done knowing that the problem would not arise until the warranty period ended. The dealer did everything to protect his interest and and could care less about me as a consumer. I would never purchase another vehicle from these guys, nor would I trust the repair service.

I have been taking my cars to these guys for years and they are outstanding. They do great quality…read morework and are easy to get a hold of. Highly recommend!

I brought what I thought was going to be a totaled vehicle to these guys, what I got back was…read moretotally unexpected. It drove like it never got in an accident, the paint was perfectly matched and they didn't settle on sub par parts, sending parts back more than once because it didn't meet their quality standards. The guys were extremely polite, professional and they are not afraid to explain the paperwork. These guys are the best people to meet by accident.

This is the Place for your car. Mike and Bobby Gaglioni…read morehave been in the business for over 35 years. Their work is impeckable. They own and operate this business and do the work themselves. Friendly and reliable Service is what you'll get here. :-}

Avoid this place. After having an accident, we took the car here to get repaired. When we went to…read morepick up the car Mike, not sure his role, would only take cash or an insurance check. Both my insurance company and bank (military) are out of state. Had he been clear up front about what forms of payment he accepts, I would have had the insurance mail him the check. But as it stands now, I cannot have my car back. Mike was rude and unprofessional. We will not be back.

my daughter was in an accident had 12k worth of damage after getting her car after a month it was…read moreshaking when driving took it to another place where they valued the work done by Fitpatrick bros st 3 to $4k. This was one of the mechanics suggested by Travelers insurance as an Itishman disgusted by this lack of character and integrity. Also must be something going on with Travelers ins appraiser. should be investigated for this sleeziness

I would give FitzPatrick Brothers 10 stars if Yelp would let me. I have brought my car in on…read moreseveral occasions. Frank, Neal and Brian have been so kind to me and so helpful. The auto body work is perfect, but their customer service is what stands out - It is exemplary. They are accommodating, fast and flexible. I am so grateful for their help. Highly recommend. Thank you, Frank, Neal and Brian!