Jack Hickey and his team at American Auto are experts in car and truck repair. I have had great…read moreexperiences with this shop on multiple vehicles. Highly recommend.

Jack Hickey American Auto and Truck is the best body shop that there is. After accident my car came…read moreout of the shop better than when it came out of the showroom Best body shop there is they are great

My experience with Audi Peabody was nothing short of amazing! I had taken my car in to get…read moreserviced, and Patrick was my contact there in the service department. It was a difficult problem, which required an Inspector from the warranty department to look into the issue. Patrick stayed on top of that for a whole week and was able to get the problem fixed! Thank you, Patrick!

I have purchased from Audi Peabody, BMW Peabody, Volvo Danvers in last 5 years. Audi is by far the…read morebest of the dealerships. They really value your time. No games, no gimmicks. I'd highly recommend the associate I used, Karl, who went above and beyond my expectations. He was attentive and not pushy. Very knowledgable and followed up after my purchase. When something was missing, he made sure that he made it right and did so in a way that was convenient to me. He was great and very helpful.

Gary is the best. Fine workmanship at fair prices. He is always busy so plan ahead with an…read moreappointment. Worth a 2 day wait. Jim Arcand

I will repeat this a thousand times. Nowhere compares to this shop. They will thoroughly check your…read morecar from soup to nuts to identify any issues. Although there's a different owner, the same friendly staff is still there. They treat you like family and always call you about every little thing before they touch your car. Finding honesty can be tough, but you will definitely find it here. They truly value your business, and it shows. I've only taken my car here, and I learned the hard way when I didn't. I said, 'No, it's going back to where it belongs,' and now it drives wonderfully.

Today was the second time that I picked up my car from John at Superior Auto Body. I should have…read morewritten a glowing review the first time (a few years ago) because everything was perfect. When I picked up my car today, it looked brand new! Everything about this place is outstanding. That includes the communication, the treatment, and (of course) the body work itself. They dealt with the insurance company for me, and the whole process was as simple as it could be. I would never consider going elsewhere based on my two experiences. No place could do better work or make me feel more comfortable than Superior Auto Body. Thank you, John!!

They dis a decent job on my rocker panel bt when I was there, there was the same model there being…read moreworked on. Paid it no mind 3 months after I got my car and there was a part missing from my car, where that car was being worked on. It cost $200 to get that exact part replaced on my car. This wasn't a part that could have fallen off or rusted out because it was plastic. Thank God I would never go back

I don't believe that I'm writing a review for an auto body shop…read more This is a business that I never want to work with, providing a service that I was hoping to never use. Talk about grudge purchase... That being said, the folks at WFAB are wonderful. Rhonda at the front desk IS customer service. You know how the service manager at your car dealer gets mad when you call or annoyed when you ask a question... not Rhonda. She calls you back, spends time on the phone, explains everything, and appears to be happy to work there. And she emailed me back every time, solving any issues or questions that came up. Sure, it took 4 weeks to get my Audi fixed. But I expected that. And the work appears to be flawless. Every day they emailed a photo of the car in progress. Sometimes it was sad (no bumper, a naked engine block, and a missing hood), but a few days later I'd see a paint mask... and then a finished car. Lovely. Even the pick up was enjoyable. The tech that brought me to my (seemingly new looking) car was proud to show it off. At the dealer I'm lucky to get a smile or a handshake. I truly hope to never talk to Rhonda or her team again. But, if I get into another fender bender, I have no doubt who I'll call.

Don't deal with these people. They show zero respect and their communication is awful.read more

I discovered this place about four months ago through Groupon. I had couple of big scratches on…read moreside of rear bumper. The price I got from other places was $200, when I was able to get it removed for only $45.00 at Auto Body Squad in Malden. Two weeks ago, my car was vandalized in Downtown Boston and when i saw my car, there was a hole through a pillar post on driver side door and three dents on my new Audi hood. I went to couple of Auto body shops in Waltham, where I live and than showed it to the owner Fabio of Auto body Squad in Malden. He gave me much better price than other two places and that's also within less time than others. I've had my previous cars fixed at different Auto Body shops, but the customer service I received from the owner Fabio, ranks him the best. His team is also quite friendly and polite. They'll welcome you like you're their guest, not a customer. I do a lot of training for customer service all over the country. I am pleased to say the service I received from Fabio and his team was EXCEPTIONAL. It is not so much always about the Price, but how we treat people matters!!!!! Thank you Fabio and the staff for making my car look brand new again. I have several friends and family in the area and I would recommend your place to anyone I know.

I was referred to Auto Body Squad by a random person who witnessed an accident. I went by and dealt…read morewith Brian. Brian explained what needed to be done and even dealt with my insurance rep on my behalf. Within an hour I was in a rental till the repairs were finished. When I picked up my vehicle I was amazingly please with the work that was done. I have since referred Brian at Auto Body Squad to others and they have all been please with the service. I have also referred Brian at Auto Body Squad to many members of my family. I will not go anywhere else going forth.

They are the best in town! Great customer service, friendly, and very professional. Took my car…read moreto them to get repaired. I was amazed with the results. I would definitely recommend them. My car looks brand new. I love this family own business. Definitely recommend them .5 star service

I'm so grateful to have found Thibedeau auto body. Some bad…read morethings happen for good. Thank you for the care and for the professionalism with my car. If you are looking for a loyal and honest body shop here they are. Thank you again for the good work you did on my car.

Great auto body shop! I found them on Yelp thanks to all the other wonderful reviews…read more My vehicle is from out of state and was unfortunately hit. Jeff and North Andover Auto Body were a tremendous help to me. They were open, honest and extremely helpful during this painful process with the insurance company. Thank you Jeff and North Andover Auto Body for all your hard work, help, expertise. I couldn't have asked for a better shop to assist me. (2011 Ford Edge)

I hope to never get in another accident but if I do I will most certainly go back to them. Jeff the…read moreowner was so helpful. Dianne the secretary was AMAZING and walked me through the whole process. Highly recommended!