Neal (owner) repaired our Volvo beautifully. He, his wife, and Matt were great throughout the…read moreentire process. He came highly recommended by Avery Auto Care in Reading. Volvo's delay in providing the necessary parts, and the lack of parts availability from other sources, extended the one-week repair to over 2 months to complete. However, Neal helped us successfully work around the lengthy delay. Neal always kept me advised of the status of parts and repair.

Quick state inspection service. Was done in 10 minutes. Next to the fire station. Would be back.read more

This is the 2nd time i've had to bring my vehicle to them spread years apart. The repairs were…read morenothing less than perfect. They communicated very well and gave me updates so i knew how long to expect. Received the car back 1 day early and see that the car had been detailed inside and out even though i only had minor rear bumper damage. Car looks brand new. I will continue to bring my cars here when in need. Thanks!

Body repairs look great, the team finished ahead of the scheduled time, and they cleaned the…read moreinterior which looks amazing! Text updates with status gave transparency to timeline which I really liked too, very highly recommend this shop!

Did exactly only the work that I needed and wanted. Was easy and flexible about appointments…read more Honest appraisal. Installed discounted parts that I was able to order. Answered questions and gave good honest advice. The work was completed in good time. The actual cost was far less than the estimate. Found the place in the AAA Approved Auto Repair list.

Yikes. Buyer beware…read more This shop has zero reviews, so I did what any smart consumer should--I asked to see their business license/repair shop registration number. (For context, I'm an automobile attorney, so I know exactly what to look for.) Shockingly, they flat-out refused to provide it. That's a massive red flag. Any legitimate shop operating in Massachusetts should have no problem showing proof they're properly registered. The refusal alone tells you everything you need to know. Proceed with extreme caution.

Very quick and easy to get a quote from East Coast Auto Body for auto body work done at home by a…read moremobile unit. Sent a photo of the damage and quickly received a quote. They answered questions about their quote, and let me know they were available on the date the car was available at home. Work was done well and as scheduled. Great to know that East Coast Auto Body can fix dents and perform minor painting to match the car finish from a mobile unit, done at home, without the long delay of leaving your car at an auto body shop for days.

Super impressed with my experience with Precision Auto. They were timely and did an amazing job,…read moreand kept me up to date with their progress the entire time. They helped coordinate a rental, and biggest help was Elaine in the office. She handled all of the annoying and often confusing insurance stuff directly with Geiko. I hope I don't need their services again anytime soon, but if I do need body work done, I won't consider any place else. Highly recommend.

My wife's car got rear ended and we were referred to Precision. From the beginning they were…read morehelpful, stayed in touch with my wife and let her know what was happening. The car was done and honestly the body work was perfect. And the service was A++. I would highly recommend this shop for any body work. Well done, and so nice.

Best experience I have had at an auto body shop ever! The owner is so personable and friendly - and…read moreso is the rest of his staff! I will continue to go to them for a long time!

As an Elite Squad member, it is rare that I give a 5 star rating. The company has to hit several…read more"over the wall" benchmarks to get this rating from me. The team at 1st Class Auto Body has hit the highest level of benchmarks and standards that anyone can ask. I've been their three times. Two with my new Tesla and previously with my SUV. I scuffed up my new Tesla getting use to the wider body frame and they went above and beyond to get the correct red color for the scratches, but, also lent me a loner car (a luxury sedan) free of charge while my car was tied up for three days. Since I was paying for this myself, they were more than fair on the price, in fact coming in below the estimate. They detailed my car before I arrived to pick it up. Looked showroom quality!!! Do yourself a favor next time you need help. 5 stars and well deserved!!!

The Masciari brothers are great very professional, detailed and proud of their work I backed into a…read moredumpster not only broke out the glass but bent the window frame and scraped the back hatch of my suv. No one would be able to know any of it happened and for a reasonable price tag.

Gigliotti was fantastic - I would recommend them to anyone…read more I was rear-ended recently and had pretty significant damage to my vehicle - smashed light, scratches and gouges on the bumper and side panel, dents, cracks, the whole bit. I also went through the other driver's insurance, and was concerned about how much of a fight they would put up with fixing my car. The car is fairly new and looked great before - was the insurance company going to cheap out and mandate low-quality parts? And either way, what if I could not find a shop that does quality work and it doesn't end up looking right? It turns out there was nothing to fear, because the guys at Gigliotti nailed it. They handled the insurance company, did a fantastic job on the repair, and did it all as quickly as possible. You can tell these guys pay attention to their customers - they have a sort of old-school customer service-oriented approach, and were all gentlemen. I am just so pleasantly surprised that the process went as smoothly as it did, and that my car came out of the shop looking like the accident never happened. Definitely reach out to these gentlemen if you ever need body work, paint work, or anything like that done. They did quality work, were very helpful and responsive, and are just a great group. Thank you Michael and everyone!

years ago my older neighbor backed into my car a couple of times, he said he had a guy, but he was…read moresick and hey its a 2010 so what did i care. Didn't bother to fix it, started to realize my headlight were terrible in an unrelated issue and wanted to replace the assemblies. I ordered them and realized that in cars that aren't 1980s ford escorts, it was actually complicated to change them out. I have a handy friend that was going to help me remove the bumper etc until I realized because of the fender damage we wouldn't be able to do it. So I decided to fix the fender etc. Rolled into Malden and apparently they don't do hondas there, but he took a look at it and said to take it up to Stoneham. Super customer service from Jump. I went up to see Al in Stoneham and he gave me an estimate right on the spot. Again no insurance or anything out of pocket. No one wants to get body work done and it's expensive and takes time. Al told me to come in early the next week and that he'd also put in the headlight assemblies for me. 36 hours off the road and it was done, looked great, fairly priced as these things go and was never dicked around once. Great service and yes I'm took the time to recommend on yelp along with my burger and fries reviews.

The three most important things for an auto body shop are to do quality work, have honest pricing,…read moreand have an efficient scheduling process. Today's has all of these. I walked in and they looked at the car on the spot and I had an estimate and appointment within hours. The estimate was lower than another shop in the area, but both were pretty close. The work was absolutely flawless and they cleaned the entire car. Folks there were very friendly too. I hope not to have to ever go back, but if bad luck strikes, they will be my first choice.

I brought my Subaru to Tecce's after a fender scrape in my parking spot. I was told elsewhere that…read morethe entire bumper would have to be replaced. Larry looked at it and said, you can replace the bumper, or I can touch it up with paint for you. He could have left the last part out - but he was true to his word, and I went back with touch up paint. He did a great job and did not charge me, and I can't say enough about the customer service he offered. While I hope I 'never' have to go to Tecce's again, if I need bodywork I will definitely return! Highly recommend.

My Jeep Grand Cherokee had two very bad smashed in drivers doors from a side collision. After…read moreTecce's did the repairs the Jeep looked better than new. Highly recommend you take your vehicle here for repairs.

I was considering buying a used Mitsubishi Outlander and brought it for an inspection to Andy, who…read morewas nothing short of amazing. He plugged in his computer and explained what he was looking for, then brought me along on a test drive, pointing out a couple of sounds I hadn't really noticed. Then when he put the car on the lift, he brought me underneath with him and showed me everything he was looking at. He found that all four brake rotors were rusted (which I got the dealer to fix for free, saving me $700), but gave the car the all clear besides that. Overall, an extremely friendly and useful experience. Here's the kicker, though: because he had made me wait for 20 minutes or so, he insisted that I not pay him anything for the inspection. Wow.

Andy's my go-to when Honda makes a new noise…read moreor has a new leak. --Haiku Review.