Essex County auto repair is truly terrific. Anthony seems like one of the most honest and…read moreconscientious people. They are very professional, but also friendly and do a great job.

I recently moved to the Peabody area and received what seemed to be an inflated quote from my local…read morecar dealership for work on my front brakes. As a woman with limited knowledge, I wanted to be sure not to overpay, so I called a few places and East Coast Auto Repair offered to check my car out the next morning, which worked great for me. (I was right about the high quote from the dealership by almost $400.) I asked the person who greeted me at the shop if they had time to complete a thorough check of the car while they had it for my brakes and they did. When completed, their review included the work on the brakes and only the usual maintenance type things with no pressure for any additional, or possible unnecessary work. In fact, they appreciated my need to control my expenses and made suggestions on how I could get the most out of my car. The people working there were polite, knowledgeable and honest. They deserve their high ratings and I am happy to be able to have found this exceptional auto repair shop close to my new home. I highly recommend them.

ATTENTION PRIUS AND HYBRID OWNERS! There is an alternative to going to a dealership…read more I was fortunate to have had a friend that referred me to them as I have a Prius and pretty much every other auto repair shop referred me to a dealership as they do not work on hybrids Matt absolutely did everything requested and the quality spoke for itself. The value of the customer service and work done far exceeds their price! which was lower by far than a dealership They have a lifetime customer now!! They went way above and beyond! So grateful to have found them.

Exceptional customer service with transparency and honesty. Even before the work was done, I felt…read moreconfident I was in great hands. Leo & Sons Auto Repair is a family-owned business, which really resonated with me. I've been to several auto repair shops in the past, and I often had to return because parts were missing, issues weren't fully resolved, or something else broke during the repair process. At Leo & Sons, I also got my state inspection done, and the whole process was seamless. They gave me peace of mind from the moment I contacted them. They have a fantastic text message system and an easy-to-use website where you can book appointments. Plus, they send you a digital receipt, so you won't lose it, and it's eco-friendly too. Additional perks: They offer WiFi for guests and have a comfortable waiting area where you can charge your phone or laptop and work remotely if needed, or just check social media or read some of their many funny quotes. Time flew by while I waited. There's also a clean bathroom for clients.

I have been going to Motive Auto Works for 10+ years for all of my Subaru services. Alberto is a…read moregreat guy who is very transparent and has a very high standard for his work. His services are both a higher quality and a better value than going to a dealership. I refer anyone I know who needs work done on their Subaru to him.

Great value. Very happy with the work on my Forester. Helped me short notice in a pinch!read more

Quick and easy! I came in for tune up and they started…read moreworking on my car right away. It only took around 45 minutes. I'll definitely return if I need any service done in the future!

If I could give them an amazing I would! I brought my Land Rover in because the check engine light…read morekept going on; I ran a diagnostic and it was something with the fuel rail/line. Sounded pricey. I ran it over to BAW along with a set of spark plugs I got direct from LR (I thought I could change them til I couldn't figure out how to d/c electrical). He replaced plugs, told me my brakes were corroded w photo. Also, what was causing engine light. Surprise! The fuel line, which on a Rover is the whole flippin' system. We did brakes first, then the fuel system. I'm SO HAPPY! She's better than she's been in ages! I can be pretty tough to please and I'm giving Jon and his place two thumbs up. Plus, it's super important to support locally owned shops. Yasmin in the office is great too. Stop by!

Flew in. Had car troubles and these guys took us in even though they were busy and helped us out.read more

Went in with an unknown engine problem, and was given very fair and honest treatment. My car would…read morehave needed an entirely new engine, and it wouldn't have been worth it. The staff were kind and supportive, and declined to charge me for the work, which they didn't have to do.

Sam and the crew at Rogers Automotive were great! Friendly, quick, clean and reasonably priced…read moreservice. I'll be back for more automotive needs.

Been going there for decades, thru always gave great service with very reasonable prices but after…read morethe ownership change, the service rep Vinny wants to up charge and find every little thing waiting expensive OEM parts unnecessarily. Very dissatisfied with the customer service, repairs have been decent so far but I'm going to look around for another place for my business

Got to the service station and wanted to have a walk-in oil change with no appointment. They got me…read morein and out in a half hour even though I wasn't first in line! Excellent service, friendly staff, very efficient and helpful.

I recently moved to Massachusetts and have just registered my car, so was given 7 days to complete…read moremy inspection. I came here early morning and was greeted quickly. They took my car straight back and the next thing I knew, they were back and I was ready to go! Will be back next year!

I've bought tires and wheels from Hogan in Beverly for over 30 years. Today I went in for a simple…read morewheel/tire swap (winter to summer), something Hogan has done for me on my cars for years. For the first time ever, 3 of the staff inspected my summer tires and claimed they were dangerous with early 'dry rot' detected and refused to swap the tires, suggesting I needed 4 new ones. The date code was Feb-16, making the tires 8 years old. They claimed that DOT law prohibited them from swapping them. I can find no proof of that online, only 'suggestions'. They have maybe 8K on them and are in excellent condition, with no detectable deterioration and min 3/4 tread depth left. I am a car guy and keep my vehicles in top shape. I stopped using Direct Tire in the '80s when I witnessed multiple 'up-selling' scenarios while waiting for tire service - 'did you know your brakes are dangerous?' 'Let me show you why you need new shocks', etc. I suspect that Hogan staff is now incentivized to do the same - there's a new crew there. I'm never going back. Good luck trading on ignorance and fear, guys.

I just had the best experience with Hogan Tire in Woburn. I had concerns about the breaks on my…read more2021 Jeep Gladiator. Hogan Tire looked at the entire break system from fluids to pads and everything in between then took it for a test ride. They gave me a total thumbs up and patiently explained why. The car has 31,000 miles on it so they suggested I come back around 40,000. I will. Thanks Hogan tire, you've made a customer for life.

Went in with a specific problem, got an appointment quickly, and had my car fixed without any…read morehassle. Everything's running great now. Communication was clear and authentic throughout the process. A rare mechanic when it comes to trust and kindness. Highly recommended.

This company is the best place to leave your car. They always have reasonable pricing and the…read moreservice is always out of this world.

I've been a customer of WAR for a pretty long time, albeit I've been lucky not to have many car…read moretroubles in the past few years. But as "luck" would have it, and as I passed my old friends at WAR this morning, I noticed a flat tire. These things always happen when you're feeling out of luck, or when you least expect it. Today was one of those days, and this was about to put me over the edge. I popped into WAR, as it was just around the corner, hoping they would help me out- and what a warm welcome I was given by Will & Miguel. Not only did they remember me, but they fixed my car right up on short notice and I was able to go about my day. I couldn't ask for better service, these guys are truly kind! Truthfully, every interaction with them has always been a good one, but simply reminded of it today and wanted to share.

Overall it was a nice experience with them. My car was diagnosed in a chain shop, and they were…read moreasking for 1.2k for window motor(totally fine) and regulator replacement. So I quickly swap to WAR Auto Tech and the receptionist, Miguel, was very nice. They checked my car and replace the regulator within a day, and didn't charge me for the motor. Eventually cost me half the price the previous store was asking. Although they did not do the window properly(didn't readjust it so it make noises in high speed), but they fixed the issue free of charge and done it quick. I would like to have them with me next time.