I've brought both my wife's and my old cars here many times. They are very honest and will do what…read moreneeds to be done, without charging for more. They've told me that my front breaks were bad, but told me that the rear ones could wait, when they could have replaced all four without me questioning them, or that a clunking sound I thought was my rear suspension was actually just a loose exhaust that could be cheaply welded on. They've also diagnosed problems, told me the price to fix them, and then when I opted not to bother with the repair or to replace the part myself, didn't charge me anything for the diagnosis. You can be confident that when you take your car to them you'll get good work done at an honest price.

We've got an oil changes here a few times. They are super nice and fast. And I guess good because…read morethere's nothing wrong with my car now lol

Callahan Auto Service replaced a starter and a serpentine belt on my car for a fair price. I was…read morepleased with their service and both father and son were personable, friendly, and nice. My daughter will be taking her car there for repair.

Callahan Auto Service replaced a faulty right rear ABS wheel speed sensor in my 2019 Honda CRV for…read moremuch less than the quote I got from the Honda Dealership where I bought my car. Callahan's does good work at a fair price.

John and his shop were great with my truck , an aging f150 , on the road for 10 yrs plus. He was…read morealways open and honest and very flexible to get me serviced in a prompt manner. I have recommended him to many others.

John is fantastic. Booked my next appointment over text message, making it really easy to…read morecommunicate from work. When my old car broke down he took the time to go through my options, and when he replaced a part and it didn't work, he didn't charge me for it. Have been going back ever since. Hard to find service like that, that you can trust to do the right thing. Onsite has been fantastic every time I've gone there, reasonably priced, friendly and trustworthy.

Lou and the guys at Hubs are very cordial and most important trust worthy. Word of mouth is the…read morebest marketing and when a mechanic does a decent job and is most importantly TRUSTWORTHY they have my patronage and my advocacy. I have dealt with many mechanics in the past who have very likely to most definitely overcharged me and certainly charged me for items and labor on my vehicle which absolutely did NOT need repair and which I absolutely did NOT ask for them to do. I can trust Hub Starters, because in my experience they have told me to not do things which weren't important or a safety concern when they could have easily made money from me, but instead put their service before profits.

Hub Starters are liars and thieves. They up-charge for work they never do. They robbed me for…read morealmost $1,000. Before you think that Hub Starters might not likely be doing the same to you if they haven't already, taking advantage of honest, hard-working people who (they think) don't know anything about their car or engine, ask yourself this: must you always drop your car off to be serviced for an extended period of time? Do they give you a hard time about sitting and waiting for the work to be done? If so, when you pick it up, have them point out to you what work was done. Take pictures before, and take pictures after. Make sure that the work is actually being done. I am a full-time college student and a single female. I am new to the area. I have recently had to start my life over from scratch. I don't have family or friends here. I work for the City and moved here for work. A little over a year ago I found and bought my car. It is a 2004 Ford Taurus. It is my only asset. As much of the work that my car needs done that I am able or capable to do, I do it. My friend and I attempted to to do a tuneup. We did alright, but unfortunately we were only able to change the front three spark plugs and wires on the engine. We couldn't finish it and do the back three, because generally one must take the manifold off. (Alternatively, one might access it from underneath with the use of a lift kit. This I don't have.) Since moving here to Malden, I have had my car serviced at Hub Starters. I was referred by a coworker and someone whom I had thought was a friend. I needed the break pads replaced. While I was waiting for the break pads to be done, I spoke with the owner about some other work I needed done. In particular, I told him that I needed the tune up finished - the back three spark plugs. He told me that they wouldn't have time to do it that day due to the fact that the manifold would need to be taken off and that it would take some time, but we made tentative future plans for me to bring it back to have it done. Fast forward - while at work at my other job one day, my car wouldn't start. I thought it was the starter. I rented a car on my lunch break, expecting to have to have the car towed into Hub Starters for further repairs. When AAA showed up, the service agent was able to jump my car off of the jump kit. It wasn't the starter, it was the battery, he said. He could have replaced my battery right there, without charging me a thing that day. Hell, I could have changed my own battery. Instead, I asked him to tow the car to Hub Starters. I would get the work done that I had been putting off and desperately needed - primarily the back three spark plugs and wires on the engine At the end of the day, Hub Starters charged me just under half a grand. This was to change the battery, replace the drivers side mirror I had broken, but mostly, to complete the pain-in-the-butt tune up I needed so badly. I picked up my car and drove off, and didn't think twice about it. Until my car started intermittently stalling. Then, one day, I popped the hood, and lo and behold - the same old spark plugs and wires. Hub Starters charged me a small fortune for work they never did. I went to Hub Starters to straighten it out. Surely this was an oversight. No way did they intentionally charge me almost $1,000 for work they never did. The battery and the mirror, I could have fixed that myself. I popped the hood to show the owner. The first thing he said was, "these are new wires," fingering the back plugs' wires. Until I pulled out the old matching front wires we had changed, still stored in my trunk. So then he says, "hold on, give me a minute, I'll figure this out." He goes into the shop for a few minutes and then comes back. He has my receipt in his hand, and he tells me, "we charged you for three spark plugs. We didn't charge you for the wires. You didn't ask us to change the wires." I'm floored already. Who ever heard of anyone changing the spark plugs but reusing the old wires? "So you changed the spark plugs but not the wires?" "Yes," he says. I'm about to pop the wire off one of the back plugs to see if they were new plugs. "We changed these ones," he tells me, pointing to the three front spark plugs. The plugs I had already just changed. The plugs that were brand new. "Why would you do that?" I asked him. He said, "because we ran a diagnostic and the machine told us that was where it was misfiring." I didn't need a diagnostic. I needed the three spark plugs on the back of my engine changed. Hub Starters ripped me off and stole almost $1,000 from me, and I still need the work done. Hub Starters, my Cash App is $LittleHypocritic, if you want to return the money you stole.

I've been coming to WAR since 2015 and will never go anywhere else. Will is a fantastic mechanic…read moreand shop owner. Miguel always goes above and beyond to fit me in when I have an issue. Honest and reliable business!!

Updated out of respect to Will and Justin. They are honestly the best mechanics I've ever had, and…read moregenuinely great guys. I had been a customer since 2015 when Anthony was behind the desk, but Miguel is unfortunately a different story. Doesn't care about customer rapport, quotes outrageous prices for simple jobs, and never picks up the phone or returns phone calls. I haven't had a call answered or a voicemail returned in over a year. If you're able to get through, the work done by Will and Justin is top notch, but you may be faced with an exorbitantly inflated price tag by Miguel. Very unfortunate but I have no other choice than to find a new mechanic, because communication has been one-way for too long and trust has been eroded.

Paul's is a great mechanic shop. My girlfriend and I both take our vehicles there and they've…read morealways been really responsive and resolved issues quickly. They've done my brakes, transmission, and a couple of different things over the years. They also charge a fair price and didn't try to swindle you or recommend work that you didn't need. I recommend going here for your car maintenance and repairs.

He works fast on my car. I though my heater broke but it looks like it just needed cleaning. He…read moretook apart the dash to get all fixed and cleaned. Great pricing. Great service. Friendly. But now my glove department is broken looks like it snapped on the lower left. I

Flew in. Had car troubles and these guys took us in even though they were busy and helped us out.read more

Went in with an unknown engine problem, and was given very fair and honest treatment. My car would…read morehave needed an entirely new engine, and it wouldn't have been worth it. The staff were kind and supportive, and declined to charge me for the work, which they didn't have to do.

Thank you to the two gentlemen that helped my daughter and I yesterday. It's refreshing to find an…read moreauto shop that genuinely cares about its customers. I highly recommend Motive Autoworks to anyone looking for reliable service and skilled technicians. I'll definitely be coming back for future maintenance and repairs.

I have been going to Motive Auto Works for 10+ years for all of my Subaru services. Alberto is a…read moregreat guy who is very transparent and has a very high standard for his work. His services are both a higher quality and a better value than going to a dealership. I refer anyone I know who needs work done on their Subaru to him.