We are so thankful to Anthony, Alex, and Will for their outstanding work on our Ford Edge and…read moreCadillac CTS! They quickly diagnosed and repaired every issue with efficiency and care. Their reliability and attention to detail gave us complete peace of mind, and our vehicles couldn't have been in better hands. My husband and I highly recommend Essex County Auto Repair for any repair work or oil changes! We'll definitely be returning for any future needs.

Essex County auto repair is truly terrific. Anthony seems like one of the most honest and…read moreconscientious people. They are very professional, but also friendly and do a great job.

ATTENTION PRIUS AND HYBRID OWNERS! There is an alternative to going to a dealership…read more I was fortunate to have had a friend that referred me to them as I have a Prius and pretty much every other auto repair shop referred me to a dealership as they do not work on hybrids Matt absolutely did everything requested and the quality spoke for itself. The value of the customer service and work done far exceeds their price! which was lower by far than a dealership They have a lifetime customer now!! They went way above and beyond! So grateful to have found them.

Exceptional customer service with transparency and honesty. Even before the work was done, I felt…read moreconfident I was in great hands. Leo & Sons Auto Repair is a family-owned business, which really resonated with me. I've been to several auto repair shops in the past, and I often had to return because parts were missing, issues weren't fully resolved, or something else broke during the repair process. At Leo & Sons, I also got my state inspection done, and the whole process was seamless. They gave me peace of mind from the moment I contacted them. They have a fantastic text message system and an easy-to-use website where you can book appointments. Plus, they send you a digital receipt, so you won't lose it, and it's eco-friendly too. Additional perks: They offer WiFi for guests and have a comfortable waiting area where you can charge your phone or laptop and work remotely if needed, or just check social media or read some of their many funny quotes. Time flew by while I waited. There's also a clean bathroom for clients.

Thank you to the two gentlemen that helped my daughter and I yesterday. It's refreshing to find an…read moreauto shop that genuinely cares about its customers. I highly recommend Motive Autoworks to anyone looking for reliable service and skilled technicians. I'll definitely be coming back for future maintenance and repairs.

I have been going to Motive Auto Works for 10+ years for all of my Subaru services. Alberto is a…read moregreat guy who is very transparent and has a very high standard for his work. His services are both a higher quality and a better value than going to a dealership. I refer anyone I know who needs work done on their Subaru to him.

First time customer at Boston Auto Works......Definitely will not be the last!! Fast, friendly and…read morehonest service. Fair Prices and top quality work. I highly recommend Boston Auto Works. Five stars *****

Took my car to Boston Auto looking for a second opinion on my 2019 Suburu accent that the…read moredealership had quoted about $10,000 in repairs. The team at Boston Auto was honest, efficient and helpful by assessing my whole vehicle and ended up completing the maintenance quoted from Suburu for about a third the price. The team was very open about exactly what they were doing with the car and pricing. Great experience and will always take my car here!

Flew in. Had car troubles and these guys took us in even though they were busy and helped us out.read more

Went in with an unknown engine problem, and was given very fair and honest treatment. My car would…read morehave needed an entirely new engine, and it wouldn't have been worth it. The staff were kind and supportive, and declined to charge me for the work, which they didn't have to do.

My first time at this shop, went there because it was near my shop and my car was leaking…read moreantifreeze and over heating. Took it in to get fixed brought it in at 830am got it back at 330pm. So they text you an invoice telling you how much it's gonna be labor,parts,taxes. They told me I need to replace hose connectors wich was gonna be $220 total. They also recommended to change the thermostat wich was another $324 but I declined that. What they don't tell you in the invoice is that they gonna charge you a diagnostic fee of $158, you find that out at checkout. I mean a diagnostic fee of 158 just to see that I need new hose.

Been going there for decades, thru always gave great service with very reasonable prices but after…read morethe ownership change, the service rep Vinny wants to up charge and find every little thing waiting expensive OEM parts unnecessarily. Very dissatisfied with the customer service, repairs have been decent so far but I'm going to look around for another place for my business

They always have competitive prices, but that's only part of why my wife and I take our cars there!…read moreThe pleasant people who work there can't be beat! A greeting hello and acknowledgement are given.

Went in for a state inspection $35 and they finished in less than 30min. Easiest appointment and…read morethey were fast too!

They were so Helpful and so nice it made my bad day much better!!…read morePrice was affordable but most of all the service was great Shout out to Arron !!

I've bought tires and wheels from Hogan in Beverly for over 30 years. Today I went in for a simple…read morewheel/tire swap (winter to summer), something Hogan has done for me on my cars for years. For the first time ever, 3 of the staff inspected my summer tires and claimed they were dangerous with early 'dry rot' detected and refused to swap the tires, suggesting I needed 4 new ones. The date code was Feb-16, making the tires 8 years old. They claimed that DOT law prohibited them from swapping them. I can find no proof of that online, only 'suggestions'. They have maybe 8K on them and are in excellent condition, with no detectable deterioration and min 3/4 tread depth left. I am a car guy and keep my vehicles in top shape. I stopped using Direct Tire in the '80s when I witnessed multiple 'up-selling' scenarios while waiting for tire service - 'did you know your brakes are dangerous?' 'Let me show you why you need new shocks', etc. I suspect that Hogan staff is now incentivized to do the same - there's a new crew there. I'm never going back. Good luck trading on ignorance and fear, guys.

Very professional, polite and most importantly, honest. Recommended by a neighbor, I also highly…read morerecommend Depot Automotive. Thanks for your service Greg and Nick

Went in with a specific problem, got an appointment quickly, and had my car fixed without any…read morehassle. Everything's running great now. Communication was clear and authentic throughout the process. A rare mechanic when it comes to trust and kindness. Highly recommended.

Updated out of respect to Will and Justin. They are honestly the best mechanics I've ever had, and…read moregenuinely great guys. I had been a customer since 2015 when Anthony was behind the desk, but Miguel is unfortunately a different story. Doesn't care about customer rapport, quotes outrageous prices for simple jobs, and never picks up the phone or returns phone calls. I haven't had a call answered or a voicemail returned in over a year. If you're able to get through, the work done by Will and Justin is top notch, but you may be faced with an exorbitantly inflated price tag by Miguel. Very unfortunate but I have no other choice than to find a new mechanic, because communication has been one-way for too long and trust has been eroded.

I've been coming to WAR since 2015 and will never go anywhere else. Will is a fantastic mechanic…read moreand shop owner. Miguel always goes above and beyond to fit me in when I have an issue. Honest and reliable business!!