Joe was fantastic. Very helpful and informative. Services were pretty quick. Definitely will be…read moreback if u need anything.

I woke up to a nail in my tire called AAA they're awesome! AAA came changed my tire to the spare he…read moretold me to go to any auto repair shop and it'll probably cost $30.00 to plug the hole wouldn't need new tire. I don't know any auto shops so I bring it to Town fair tires on Highland Ave Salem Ma. Oh no of course not we can't plug it you need to put a new tire on your car. I knew if I wanted to wait I could have found somewhere that would put a plug in but I'm a recent widow I just wanted it done. $252.00 later ya not ever going to Town Fair Tire again. Ripped me off !

My wife stopped in last night because her car kept losing air in one of the tires. It was…read morediscovered that a nail was embedded in the tire tread. The sales rep. told her it was unrepairable and she needed a new tire. He could have one there the next day for $330.00. She called me and I told her absolutely not. The tires are about 2 years old with @10,000 miles. She stopped by the local Shell station this morning and they repaired the tire while she waited for $35.00. Watch out for these guys. Looks like they tried to take advantage of the situation. Not the service I want.

Had 4 brand new nokian tires and new wheels I supplied mounted on my Tesla Model Y. Everything was…read moreout of the box- brand new! The shop could not balance the set. I gave the shop a second attempt to balance the setup but they failed. Kevin insisted that there was in issue with my wheels and that he sees it all the time. I went to town fair tire, they checked the roundness of both wheels and tires. Town fair tire discovered one of my wheels was out of balance causing issues. $200 wasted and 2 trips back and forth to pickup my car from this place when their tire machine has issues. Before going to town fair tire I ordered a new set of Nokian tires from Sullivan through their call center and was going to mount the new tires on my stock wheels and tires (as suggested by Kevin). 1 day after placing the order I get a call from Kevin saying not to come in for my appointment I setup with the call center, and that Kevin will call me when the tires come in. Well that never happened, it's been 3 weeks, approaching 4 weeks. I've gotten lots of tire services and inspection stickers done at this location and the Watertown location. I'm taking my business elsewhere now. I would also appreciate a refund since they never got the job right.

My tire wasn't good to be patched, I took it to a couple of places and was told to get 2 new tires…read morefor over 200 dollars each. Someone recommended tire man and i got a nice used tire of the same stock brand for $50. Service was super fast and no wait. They also do tire patching when it can be patched.

Yesterday I bought used tires for my Pathfinder which seemed like a good deal at the time. I was…read moreextremely disappointed when I got my SUV on the highway and found that I could not go over 60mph without very heavy shaking. I was thinking I got screwed and would have to fork over more money to replace the tires. Fast forward to today, I brought my Pathfinder back to Tire Man thinking that they would do nothing about it. Boy was I wrong! Tire Man took the tires off and spent some time balancing them to perfection! They asked for nothing and fixed the problem without hesitation! I was back on the road in less than 30 minutes, no shaking at all, smooth ride, not worried that made a big mistake. I would highly recommend Tire Man to anyone! Great Experiance!

Classic old time auto repair shop in the heart of historic Salem…read more Recommended highly by my close friend of 50+ years who has been servicing his Subaru's for over 20 years. Ordered an oil change tat went swell but I am not happy that they added a 4 tire rotation ($40) That I never ordered. Not happy about that.

Wonderful helpful and so very knowledgeable. I am very grateful they fixed my flat while I waited…read more Also a short time ago I had an alignment done by someone else and I had to go back twice to the other place and it still wasn't done correctly so I went to Mully's And they aligned my car perfectly the first time. Thank you for having pride in your work!

(WARNING, two gentlemen run this shop if I'm not wrong father and son. don't let the son touch your…read morecar he did all my "repairs") I've been on top of my cars maintenance, first time I went to get tires rotated he did what was needed for cheap. Once I frequented this shop more the more the issues came. went to change my exhaust manifold and going to this shop has been the worst mistake I've made. Spend around $260 to get the new gasket and to install $260 is a generous amount for this repair. I got my car back with no gasket and half of my bolts switched out to old rusted bolts basically got switched out for old car parts. The younger guy tells me he changed my gasket initially I couldnt here the noise of broken gasket but after the second time I started my car the sound was back not sure if he just glued the gasket together or what. But that has been the worst job anyone has ever done even after paying $260 he denied me when I went back to get it fixed with out charge couldn't even get a refund for being robbed for my parts. If you go to this shop make sure the older gentleman attends you and works on your car, the younger kid seems to get work from him sad case for customers

I highly recommend Canal Auto Shop for any of your car repair needs. I called the shop from out of…read morestate today (on a holiday, no less) and spoke with Dee, who graciously allowed me to have my college-aged daughter have AAA drop off her non-working Honda Accord for repair. I explained to Dee what we and AAA thought the problem may be (a bad alternator or serpentine belt) and Dee said they would take a look and have it repaired today. He gave me an estimate over the phone and had the car repaired in a few hours at the exact price quoted. It turns out it was a bad alternator, after all. I am so grateful for Dee and his shop for taking my daughter's car in last minute and ensuring she'd have a working vehicle for her first day of senior year of college tomorrow morning. Thank you for being so kind, helpful and timely with the repair! Will definitely return in the future!

My daughter, who was preparing for an imminent cross-country car trip, suddenly discovered that one…read moreof her tires was reported as low on air. She was unable to fill it up with her compressor. She called AAA, and they were also unable to fill it, so they towed it to Meineke in Beverly. It was near the end of the business day, so she figured they'd get to it the following day. What she didn't know was that the shop would be closed for the following four days. The next morning (before we knew that Meineke was closed), I had called and left a message on their voicemail. Then we learned about the closure, so my daughter started to figure out how to get her car towed elsewhere. However, to my very pleasant surprise, Chris from Meineke called me back. Apparently, he was catching up on some work during the closure, and had a mechanic on emergency standby. I described the situation to him, and he said he'd see what he could do. The next thing we knew, Chris and the mechanic, Paul, had thoroughly checked the bad tire for leaks, checked the valves on all four tires, fixed the valves on two of them, topped off the fluids, and checked and inflated the spare tire in preparation for the long drive ahead. All without requesting any compensation at all, on a day that they weren't even open! This saved my daughter considerable aggravation, time, and money. It was truly above-and-beyond. A heartfelt thank-you to Chris and Paul for helping us out of what was shaping up to be an all-day stress event, and for reminding us that there are such wonderful examples of professionalism and kindness out there.

I had brought my car here a couple weeks ago because I broke down twice in one week. They told me…read morewhat was wrong with my car in full detail. The prices were not nearly as high as I had expected it to be. Staff are friendly. I recommend this place! I will definitely be back for any future needs!!

I bought 2 used tires a few months ago and one tire was no good and the manager took my phone…read morenumber down and said he would get get me a good tire but his warehouse did not have one and I have made several attempts to have them straiten it out but I keep getting the brush off and they obviously are. not going to make good on this matter DO NOT BUY USED TIRES HERE THEY ATE A BUNCH OF RIPOFFS AND I WILL NEVER GO BACK THERE

If I could provide 0 stars I would. I brought my car there for 4 new tires and alignment in…read moreDecember. At that date the shop called me stating that Id have to have the right tire rod replaced in order for the alignment to be completed. I agreed and paid for the additional job. After picking up my car it was doing this thing where the whole car wobbled. I brought it back and they said it just needed to be realigned and it was all set. A day later it started wobbling again, its been brought back 5 times. The 5th time they then state that the axel is damaged. After not honoring the fact that it took 5 times for them to see this and honoring a decent repair price they stated they would just replace my old rims but I would have to return on Monday at 8am. Monday at 8am I return and leave my car to be completed. I call at 1pm and am told my car's being worked on but is not ready yet. I call back at 4pm, no answer, I call back at 5pm, no answer. They close at 530pm. They call me at 517pm with additional charges, which is not what was agreed upon on Saturday when we were in the shop. So they have wasted 6 days, damaged my car further, charged for unnecessary repairs and refused to replace my old rims. Also- they refuse to give any contact information for the "boss" who is making these decisions. ​​

My left front tire was low so I stopped at the Tire Depot on High St in Danvers. So close to…read moreChristmas, I was dreading the possibility that I may need 4 new tires. When Peter checked the left front tire he found nothing wrong and he added the appropriate amount of air. He noticed my other tires were lower than they should be, though not as low as the left front one, and he added air to them. When I asked him what I owed he wouldn't take anything! He didn't even charge me for his time. I was so relieved that I avoided a large expense! Eventually, I will need new tires and I will only go to Tire Depot. The honest service I received made me feel confident that this business is one that I can trust, not just for tires but also for any auto repairs I made need in the future. I highly recommend!!!

100% recommend! We had a leaky tire and needed it plugged in time for our vacation. Tire Depot…read morefixed it immediately and even better, it very reasonably priced. Thank you, again!

I thought I needed a new battery so I went to PEP Boys in Salem, MA…read more An extrememly nice and professional young man, Kyle, assisted me with my questions and checked not only my battery but my engine as well. I was very pleased with the service and assistance that I received and would recommend this business. The other employees were also very helpful with some additional purchases I made. Thank you. Paula Collins

Customer service is horrible. I was with my friend when he was waiting on getting a nail removed…read moreand fixed for his tire. The car was finished and when he approached the technician, he was told to check out with the cashier. So he go to the cashier and was told they were finishing up the paper work and he'll be on his way. Well, he sat there for a half hour and waited in front of the cashier Galvin. Finally, he approached Galvin and asked when his car would be ready, Galvin G said very sarcastically "didn't you get a text?" With a very smug look on his face all the while my friend was literally sitting in front of him!! That's unprofessional! My friend emailed corporate to complain and he got a case number, but judging by the horrible reviews, no one cares! So reviews like this are the only way people will stop coming to Pep Boys, then maybe they make a change in management, and the employees will be held accountable for the way they treat customers.

Essex County auto repair is truly terrific. Anthony seems like one of the most honest and…read moreconscientious people. They are very professional, but also friendly and do a great job.

I recently moved to the Peabody area and received what seemed to be an inflated quote from my local…read morecar dealership for work on my front brakes. As a woman with limited knowledge, I wanted to be sure not to overpay, so I called a few places and East Coast Auto Repair offered to check my car out the next morning, which worked great for me. (I was right about the high quote from the dealership by almost $400.) I asked the person who greeted me at the shop if they had time to complete a thorough check of the car while they had it for my brakes and they did. When completed, their review included the work on the brakes and only the usual maintenance type things with no pressure for any additional, or possible unnecessary work. In fact, they appreciated my need to control my expenses and made suggestions on how I could get the most out of my car. The people working there were polite, knowledgeable and honest. They deserve their high ratings and I am happy to be able to have found this exceptional auto repair shop close to my new home. I highly recommend them.