An honest and friendly locally owned auto tire place. Got me in and out within 90 minutes for four…read morenew tires.

My left front tire was low so I stopped at the Tire Depot on High St in Danvers. So close to…read moreChristmas, I was dreading the possibility that I may need 4 new tires. When Peter checked the left front tire he found nothing wrong and he added the appropriate amount of air. He noticed my other tires were lower than they should be, though not as low as the left front one, and he added air to them. When I asked him what I owed he wouldn't take anything! He didn't even charge me for his time. I was so relieved that I avoided a large expense! Eventually, I will need new tires and I will only go to Tire Depot. The honest service I received made me feel confident that this business is one that I can trust, not just for tires but also for any auto repairs I made need in the future. I highly recommend!!!

If you go here, I would recommend dealing with Randy. He is so helpful and professional. I went to…read moreget my tires replaced and told him the ones I wanted and he recommended a different brand that was actually less money. He gave me a good deal and was helpful with a follow up question a week or two later. This location on 114 seems better than the other one in Danvers.

Randy was helpful, and gave me a great deal on (4) Continental tires for my 2022 Honda CRV. Got…read morequote for same from the Honda dealer and Randy beat it by $500, alignment included. Only issues were small, no tire valve caps included for a $1000 purchase? Bought for $5 on Amazon, but... also not notified that I'd have to reset the TPMS? Overall, very happy with the purchase, thank you!

My truck needed new tires, and I considered a few different places, but Sullivan (Peabody location)…read moreis close to me and their website had a great selection of premium brand tires (I was looking for a BFGoodrich All-Terrain). You can pick out a tire and set up an appointment online. So I picked the tire I was looking for, made an appointment on the website, and almost immediately had a real person email me back confirming the appointment. Nice. I showed up today at the time I requested, they had the tires I had requested in the correct size, and they brought my truck almost immediately in and began work. They completed the tire install and an alignment in just over an hour, which went by quick with my laptop and the wifi at the Dunkin Donuts across the street (they do have a decent waiting room with a TV but I wanted an iced coffee). They called as soon as it was done. To be fair, they were not very busy (this was a Friday morning) but this was an excellent turnaround time. The tires are great, the alignment is perfect and the guys were friendly. There was no up-sell for services I didn't need, except to ask if I wanted the road hazard warranty (which I did, cheap enough considering the cost of premium tires). I honestly can't say how they compared on price to other shops because I wasn't shopping on price; the cost of the tires and the install seemed reasonable and to me the convenience was most important, and they did excellent on that. This is not the kind of place I would do service at (not a knock on them, I just like to do my own, or take it to the dealer for anything complex) but I would definitely return next time I need tires.

Purchased 4 Continental tires for my Jeep. Told the woman Patty on the phone that I wanted brand…read morenew, not something laying around .. She laughed and said all our tires are brand new and current. Got 3 miles back to work to look at my $1,100 tire job. All 4 tires are worn on edges, someone's returned tires not brand new. Never go to Sullivan Tire again. And to really make things worse..the dot code: July 2024. 2 years old.

What a great experience!…read more My step dad is a mechanic and we found this place while searching local shops to get a transmission reprogrammed for my Lincoln MKX. We have never really used an auto repair shop, seeing as he does it all, yet this was one thing that needed to be done after replacing the transmission. One word : IMPRESSED. Quick and friendly service and honest opinions about the car - which is really appreciated - you don't always see this when going to a auto shop. If you are looking for ANY car service needs, go to Essex County Auto Repair. Highly recommend and we will be back if we need to be. Bravo!

$200 to put your car on their lift and go for a test drive and no diagnosis, didnt even scan it…read more They were not completely transparent about this charge even after spending 35 minutes on the phone about all the requested diagnostics, including a stalling issue connected to the gas tank requiring a simple scan on a 1998 Camry. The tires were not the cause of the vibration at 70 mph only and when turning right and there is no clunking. The car is at a Toyota dealer now and the vibration has been solved without changing tires and the fuel and brake lines are normal. The front tires are reported to be at 6/32 and still good, but this shop doesnt even know how to measure tread depth. I walked into the shop after their closing time at 430 and Anthony was on the phone with no one working on my car which should have been ready for pick up. Nothing but frauds here. Never been so disappointed by a new shop, never again. Had to read the tire pressure label for them after finding out they didnt even put the right amount of air in the tires. Shameful.

Had my rear differential rebuilt, needed a 500Mile diff service. Rob got me in on a Sunday morning…read morewhich is great because it's my tow vehicle and we leave for MI at 11AM ! Bada Bing, Bada Boom and we're off! Great service and efficiency. Thanks Guys!

Scheduled appointment online for 6PM, employee Rob called me and said it would take 1 hour and they…read morecould not complete it before close. Then he confirmed they closed at 7. Weird attitude on the phone about the whole thing, clearly didn't want the appointment. I would have been fine waiting a day if they were a bit nicer but don't want these guys working on my car based on the attitude. Edit - Thanks Lee. Your copy-paste reply got here faster than Rob could come up with a reason not to fix my car, so that's progress. I'll email socialcare@bfrc.com right after I finish reading the 400 identical responses you've posted on this page. Really moving stuff.

I visited Monro Auto Service for the first time I found the…read moreassociates to be courteous and knowledgeable The wait time was shorter than anticipated

Made an appointment online to get my state inspection sticker done. Appointment was confirmed and…read moreeven got a reminder, email the day of. Walked in and was told there inspection guy is only part-time and was not there today and would not be able to get my inspection done. Absolutely ridiculous that I was able to get a confirmed appointment for the state inspection plus a follow up email and then told day of to go home

Steve the manager understood my issues with my aftermarket wheels and saved me money by finding…read morediscounts on their services. The tech that worked on my car was excellent and gave me a great status update on all my services.

Would not recommend! Please read!…read more My appointment for an alignment and tire balance was scheduled for 2pm. I showed up 20 minutes early. They were "done" with my alignment at 1:56pm (only a 16 minute alignment) when I asked if I could grab my sons water out of the car, I went out back and my car was exactly where and how I parked it out back. I'm not even sure they actually did the alignment... when I asked them about it they claim most of the camber/toes were frozen and they couldn't do it. And ironically enough the cameras only show a portion of the cars getting worked on, it doesn't show the other side where the alignments happen. So I decided to sit out side/ out back with my 7 year old to watch them complete the tire balance and was able to take a photo of the two guys who "claimed" to have done my alignment, sitting down, relaxing on their phones texting away. My appointment was at 2pm, We didn't leave until 4:15pm. And they STILL charged me FULL PRICE for an alignment even though they couldn't complete it. And on top of that the noise I was having prior to coming in hoping the alignment and balance would fix it as they claim it would, is even louder than before. I'm so sick and tired (pun intended) of mechanic's taking advantage of women especially single moms. This was an outrage and not worth the money I paid.

I had an outstanding experience at Town Fair Tire in Danvers, MA. and cannot recommend them highly…read moreenough. Randy was incredibly helpful from the moment I walked in, guiding me through the process with zero hassle.Not only was the service remarkably fast, but they also took care of everything seamlessly. I was thrilled to find out that the entire replacement was fully covered under my warranty with no hidden fees or unexpected hoops to jump through.If you want honest, efficient, and customer-first tire service, this is the place to go. Thank you to Randy and his team for making a stressful situation so easy! Darlene Puleo

The salesman had a bad attitude explaining the tread depth. Told me that I would only get the half…read moreof the warranty of the tire if I don't purchase the Alignment service. I went to a different place, and they offered me the same 4 tires with full warranty of the tire with less price.

Highly recommend these customer service based professionals. I have brought all 3 cars in my…read morefamily to them for a variety of services including simple oil changes, engine checks, new tires, and the most annoying rattle on my 2 year old car- which was not discovered by the Ford dealer! Will continue to come to this Meineke for all car care needs!!!! Thank you for such great service!!

My daughter, who was preparing for an imminent cross-country car trip, suddenly discovered that one…read moreof her tires was reported as low on air. She was unable to fill it up with her compressor. She called AAA, and they were also unable to fill it, so they towed it to Meineke in Beverly. It was near the end of the business day, so she figured they'd get to it the following day. What she didn't know was that the shop would be closed for the following four days. The next morning (before we knew that Meineke was closed), I had called and left a message on their voicemail. Then we learned about the closure, so my daughter started to figure out how to get her car towed elsewhere. However, to my very pleasant surprise, Chris from Meineke called me back. Apparently, he was catching up on some work during the closure, and had a mechanic on emergency standby. I described the situation to him, and he said he'd see what he could do. The next thing we knew, Chris and the mechanic, Paul, had thoroughly checked the bad tire for leaks, checked the valves on all four tires, fixed the valves on two of them, topped off the fluids, and checked and inflated the spare tire in preparation for the long drive ahead. All without requesting any compensation at all, on a day that they weren't even open! This saved my daughter considerable aggravation, time, and money. It was truly above-and-beyond. A heartfelt thank-you to Chris and Paul for helping us out of what was shaping up to be an all-day stress event, and for reminding us that there are such wonderful examples of professionalism and kindness out there.

Broke my tire sensor after claiming they had tires in stock and I had paid for them and then wanted…read moreanother $200 for what they "do have in stock", takes four days to get one major name replacement tire so the warranty is useless and they put a tire on my car sold as new that has a plug in it.

I knew the location of the leak in my tire could not be patched. I further knew this car would…read morerequire all 4 tires to be replaced. They found a set of tires that wete currently on sale and of higher quality than the ones being replaced. In the end, it was $150 cheaper than the old tires cost 3 years ago! Amazing! Also, customer service could not have been better! I need an oil change and the mechanic told of a quality shop nearby.