Beware. After coming in for an oil change using one of their discounted coupons that they send out…read moreI was told of a few things that were wrong and needed to be fixed. This was rather surprising as there were no indications of a problem and my car is relatively new. So I went to another mechanic that I trust to have it checked out and he told me there was nothing wrong with the car. He also told me that he sees more and more people coming in after getting their oil checked by Cousins and being told they need all sorts of work done. I also told an acquaintance about my experience and he told me that his mechanic says the same thing - people come in crying because Cousins told them all sorts of things were wrong with their cars and he checks and finds it not true.

They helped me even when they told me my engine had seized and provided me a video link showing…read moreexactly that. It was an older car and I never considered having the engine replaced but the technician reminded me of a recall on my vehicle that I forgot all about, having to do with the engine. They let me keep my car in their lot for about a month with no charge while I tried to work out replacement with the dealer. On another occasion they helped me this winter when my other car started to rattle like crazy after the back to back snow storm. They brought my car into their garage and let it warm up so they could remove snow caked inside the wheel wells. I got an oil change at the same time and they only charged me for that and provided me with a loaner for no charge! Highly recommend this business that takes care of their customers above and beyond compared to most mechanics I have dealt with, absolute 5 star rating!

Very impressed with the work and customer service provided by Ez. I had extensive work done after…read moremy car was hit and extremely satisfied with this company.

They were easy to deal with and more importantly they dealt directly with insurer. The work looked…read moregreat.

These guys are amazing! I bought a 2017 black Ford Fusion Hybrid at Carmax, and it was beautiful…read more Unfortunately, the night I drove it home, my neighbor backed into the drivers side rear door while backing into the driveway‍. Needless to say, I was devastated. Had to make a hit and run claim because the neighbor would not admit anything, even though the paint transfer on the door and rust on the ground were 100% from her car. My appraiser recommended Classic, so I called and made an appointment. When I went there on a Wednesday, Tony said to bring it in on Monday so I wasn't wasting my rental while they researched doors and also the weekend passing. I thought that was very considerate of him! Dropped it off on the Monday at about 8:15am, and they set up the rental. Got picked up and had my rental and was at work by 9am. Not bad! I mentioned to Tony that there was a preexisting scratch on the hood and on the bumper that I would like a quote for. He said don't worry, we'll take care of you. The car was ready Thursday afternoon, and I picked it up on Friday. As soon as I saw it, it was like a weight had been lifted. The new door looked and worked perfectly, and the paint was an exact match. You would never know that it was new! Also, I couldn't find the scratch on the hood and bumper! They gave me a great price on the extra work I had them do, and it looks like it just rolled out of the factory. All in all, they took an awful situation and made it into a GREAT experience. Tony and Jimmy take pride in their work and their customers and it shows. I've never had this kind of experience with a mechanic or auto body shop before, and I will definitely come back in the future, and I'm telling all my friends and family! Thanks guys!

I just want to say thank you to chris and all at classic auto body they did awesome repairs on my…read morecivic I was so taken back by how much care and work they did if you want great professional work and paint job and all around caring of what they do go there you won't be disappointed again thank you I will recommend you to anyone who needs work done and if needed again I myself will be back Diane

Had a great experience with this shop. Owner was beyond kind and fast! Kept me informed and even…read morethough I know absolutely nothing about cars, I felt like I understood what he was saying. Highly recommend!!!

Mike seemed like a great guy. He's very honest and straightforward. Mike was very knowledgeable…read moreabout cars. He's the real deal.

Finally, a solid highly skilled and extremely ethical auto mechanic. The absolute best, you can't…read moremiss with this man's expertise and mechanical knowledge is completely unrivaled anywhere on the Northshore.

Spinale Automotive is the best repair shop I've been going to for 15 years. I trust John more than…read morethe dealership mechanics that ALWAYS want to sell you unnecessary repairs. He's always nice, honest and will fit you when possible. No mechanic will explain you the problem and give you the best possible solution without breaking the bank. Thank you!

I had dropped my car off for an oil change but also that it was running rough. Like it was choking…read morea bit. They had kept me in the loop on every detail as the day went on, but then...when I was expecting to pick up my car on the day before Christmas, they called me. Told me that they now felt that I didn't need the ignition control module, previously believed to be the problem. They removed the new part and reduced my cost by 50%!!! You do not find a mechanic this honest and caring every day, I am so happy that I have them to care for my car! Merry Christmas!

Service is great! Quality and value is also great! Dealing with all of the people, they couldn't be…read morenicer and always get the job finished in a very timely way!

Exceptional service and repair. They always go over and…read morebeyond to help. Especially for the elderly who need the help the most.

We were on a roadtrip when we started having issues with our SUV. Called about 8-10 dealerships and…read morecar service shops and everyone was booking appointments 1-2 weeks out and wouldn't squeeze us in for an appointment. But at Charlie's, they took care of us right away! Dave jumped in the car with us, identified the problem quickly and had us back on the road in no time! He explained everything thoroughly and had a ton of knowledge. I definitely highly recommend this business and would come again!

Mai mechanic is a fantastic shop, not only honest, but good prices and most importantly, stand why…read morethe warranty they say. A+ and I recommend to anyone near Middleton. + they can give you a ride to Starbucks downtown to work while they do work on your vehicle.

The only mechanic I've honestly ever trusted. Every quote I get I compare and Mai is at least…read morewithin range of the average costs for the service I'm asking for. They do a general assessment which is nice to know that when you're getting brakes for example, that your battery is good. They were honest when saying I didn't need to rush to do stuff as well...saved me $1600 on an unnecessary service (an AC door inside the engine noise which stopped on its own). Before going I read reviews and there was one from a guy who said these are family and friends (I am neither, found this place on google) and that the owner laughed in his face...I met them to drop the car off and I could literally not even picture that. All quotes I get are sent electronically so I can see it and say yes or no without pressure and they can't say it's more after bc it's written to you. I didn't know that when I read that review and was nervous but knowing that now, makes that concern resolve.