Brought my car to Essex County Auto Repair for a brake repair and had an amazing experience. They…read moregave me a free loaner car so I wasn't stranded, and the pricing was completely honest and transparent, with no hidden fees. If you want a trustworthy mechanic who respects your time and budget, this is the place to go. Highly recommend!!!

$200 to put your car on their lift and go for a test drive and no diagnosis, didnt even scan it…read more Never been so disappointed by a new shop, never again. Had to read the tire pressure label for them after finding out they didnt even put thw right amount of air in the tires. Shameful. Never said anything about the fee for the 35 minutes I was on the phone with Matt about more than just a vibration.

These guys are the best. I stopped in last week because an underbody splash shield had come loose…read moreon my 2025 Hyundai. It should be covered under warranty, but the Hyundai dealership couldn't get me in for almost two months. They put my car on the lift, took a look, and were able to secure the loose panel in just a few minutes. To my surprise, they didn't even charge me. It wasn't about the amount of work. It was the fact that they took the time to help someone who wasn't even an existing customer and didn't try to sell me anything I didn't need. That kind of honesty and customer service is hard to find these days. I'll definitely be bringing my car back the next time I need an oil change or any other service. Highly recommend!

Ryan and his team are amazing! if you're looking for a good, honest and capable mechanic, look no…read morefurther. Ryan was awesome to work with, he clearly communicated the work that needed to be done and kept me updated as to its progress. I am very happy with the price, the work and the quick turnaround. Ryan made sure all of my questions were answered. I felt comfortable leaving my vehicle in his hands and confident that I would get it back running great. thank you for your hard work. I appreciate you!

They were able to re-charge my grandma's AC same day, we ended up opting for next day. Friendly,…read morehelpful, quick service! Thank you!

Billy Jr charged me $80 to figure out my car was out of gas. And $3 to touch it. Then he *tried* to…read moresell me a battery +plus installation. And when I handed over my debit card, Billy Jr told me to look on the bright side - my car would be warm and toasty when I got in it. In other words, they had just taken her for a ride.... notice the incoming mileage of zero on my receipt? These mechanics are shifty-eyed, low-level, america-made only. Billy laughed when I thanked him before getting in my "warm toasty car. " As an intuitive woman, it felt very violating. But nothing bad can happen in Salem ya know? So if you are a man or woman, buyer beware. Needy boys needed at SPG!!

I do not recommend Ideal Transmission whatsoever. I've had 2 lengthy experiences with them. The…read morefirst time they rebuilt my transmission, they neglected to put the bolts back on my tire rods and I was put in a lot of danger. My steering went out on the highway, my car shook violently, but luckily I was able to pull off the highway and wait for a tow after which the tow truck driver asked me if I had any enemies who were trying to hurt me. A year later, I went back to Ideal because I had what appeared to be another transmission problem and it was under warranty. Long story short, it took them 2 weeks to even determine that it wasn't the transmission but a dead computer, and they had my car for an entire month. The worst part is that every time I called, Rob would tell me he'd give me a call back with an update. I never once received a phone call from him. Terrible communication and service. I know it was a rough winter but don't string your customers along that way, especially one whose life you previously put at risk. Definitely take your car to a more professional, reliable shop for transmission problems.

From the owner: Complete Transmission Repair Ideal Transmission was…read moreestablished in 1959 by Barry Cole and has been a family owned business since that time. Barry, now aided by his son Rob, has been involved in the transmission business his entire life. To say that Transmissions are their passion would be an understatement. Just spend five minutes with them and you come away with the feeling that this is the most important product in the universe. They put this focus into every one of their projects, be it a simple automotive transmission tune-up to a complex inboard marine repair. Quality, fair pricing, and service with state of the art equipment are what's made this continuously growing enterprise the premier company of its type North of Boston. Their reputation is so positive that people send transmissions into them for repair from all over the country. - Marine Transmissions - Boat Transmission Repair - Automotive Transmissions - Cars Trucks Heavy Equipment - Industrial Transmissions - Maintenance Contracts - Servicing Boston's North & South Shore - Cape Cod and all of New England Are you experiencing transmission problems? Ideal Transmission can help. Since 1959 Ideal Transmission has been a leading transmission repair facility servicing Salem, MA and the north shore of Boston. Automobile transmission repair may be the cornerstone of our business, but Ideal Transmission is much more than that...

After having some transmission issues with my 2004 Honda I brought it to J&G transmission and they…read moresaid the whole transmission would need to be replaced and gave an estimate that seemed way too high. When I went to pick it up, he charged a $150 diagnostic test fee that we had not been told about and was very rude. The car is too old to replace the transmission so we brought it to Creedons for a second opinion. Within an hour they said they had cleared some codes and it was good to go. The transmission was fine and did not need to be replaced. Definitely recommend Creedons. Do not go to J&G!!

Had a very pleasant experience here !! They hooked me up ! If I ever need transmission work this is…read morewe're I am going thank you !

Classic old time auto repair shop in the heart of historic Salem…read more Recommended highly by my close friend of 50+ years who has been servicing his Subaru's for over 20 years. Ordered an oil change tat went swell but I am not happy that they added a 4 tire rotation ($40) That I never ordered. Not happy about that.

Wonderful helpful and so very knowledgeable. I am very grateful they fixed my flat while I waited…read more Also a short time ago I had an alignment done by someone else and I had to go back twice to the other place and it still wasn't done correctly so I went to Mully's And they aligned my car perfectly the first time. Thank you for having pride in your work!

I found it a very respectable automotive repair shop. Staff display solid knowledge and reassuring…read morecompetence of all things automotive: lead technician Nick friendly and affable chap along with fellow mechanics; high degree of professionalism shown by all. Shop usually full of vintage and classic vehicles tells you of its specialty and caliber. Recommended. Stephen E.

I had LED headlights installed to replace my halogen lamps that came with the car. I needed to…read moreimprove my visibility and resulting safety while driving at night. Jimmy tuned into my request very quickly, he picked out appropriate LED lamps and did the job in an hour. SS also, without delaying the work, replaced 3 other lamps that were burnt out - diligent work. This is the first time that I have used SS Automotive and would recommend their very responsive service. Their pricing is totally reasonable as well. Joe from Danvers

These guys rock! Great service! Very fair and reasonable prices. Honest great experience everytimeread more

These guys rock and turned around a really crappy morning for me!! My engine overheated and I was…read moreworried that it was gonna cost me $$$$. It did not! Larry was super responsive, was able to take me right in, and fix the issue pretty quickly!! VERY reasonable pricing and I know I'll 100% be coming back and I completely trust these guys!

Jason has been our mechanic for more years than I can remember. Highly recommend; quality and…read morereasonably priced work, honest and friendly! The best in town!

I've been here for brakes and some minor repairs. Jason was great…read more I set up a time, dropped it of and it was done the same day.