As a female who knows very little about cars, I had my reservations about brining my car into…read moreanother mechanic shop. After talking to the staff & front desk manager, I was truly impressed with their complete & genuine care regarding my major concerns & the costs associated with it. The manager was completly transparent about price points, affordable options, and did an excellent job in reassuring me their core values against up-selling on materials & maintenance that did not require immediate auto repair. I was booked within that week (they happily accommodated to my hectic work schedule). And also provided with their personal work warranty - including additional warranties on the parts (tires & break pads). I am beyond impressed with their pleassnt customer service, quick turnaround, and trustworthy guidance. This place is the real deal!

Flew in. Had car troubles and these guys took us in even though they were busy and helped us out.read more

Very professional, polite and most importantly, honest. Recommended by a neighbor, I also highly…read morerecommend Depot Automotive. Thanks for your service Greg and Nick

Went in with a specific problem, got an appointment quickly, and had my car fixed without any…read morehassle. Everything's running great now. Communication was clear and authentic throughout the process. A rare mechanic when it comes to trust and kindness. Highly recommended.

Just had my first experience with CAS and they were great. Honest, reliable, experienced and…read morereasonable pricing... and just good guys. I will definitely go back again. It also says a lot that the first place I called referred me over to CAS to get the work done. They have a good, and well earned reputation.

**Note that you won't find this review on the company's website because the owner, Jaime Dovale,…read moreremoves all negative reviews ... which, in addition to being deliberately deceptive and dishonest, obviously defeats the purpose of reviews.** Certified. Automotive. Disaster. Without question, this was the worst experience I've ever had as a consumer of any product or service (I'm 58) ... nothing else even comes close. This saga spanned over 2 1/2 years ... it wasn't an isolated incident, and certainly not an outlier. I made the terrible mistake of trusting Jaime Dovale to do a full body-off overhaul of my 2006 Jeep Wrangler, and I couldn't have made a worse choice. Dovale said he was capable of doing the job and estimated that it would take 4-5 weeks. The scope of the project modestly increased as we proceeded, but I ultimately didn't get my Jeep back for 6 months (25 weeks to be exact) ... and only then after frequent visits to check on the status and many requests for completion. When I finally picked up my Jeep, Dovale's endless drivel and empty promises collided with reality ... and reality has prevailed from that day on. I received an absolute mess with which I've been dealing ever since ... a vehicle so riddled with problems that I had to take it back to Certified Automotive Disasters 15 times in the next 13 months ... appalling by any standard. Just think about how insane that is ... 15 times, AFTER he did a full overhaul (ultimately, 17 times in 25 months). And I also had to schedule 3 appointments with a local Jeep dealer and 1 appointment with an auto glass shop to fix problems that Dovale was unwilling to acknowledge, incapable of fixing, or both ... for a grand total of 21 returns in 26 months to fix virtually everything he and his hack techs touched ... and problems remain to this day. Dovale ruined a vehicle that I bought new and had always meticulously maintained ... I now have problems that didn't previously exist (most infuriatingly, water leaks thanks to Dovale's hack body work ... which means my interior gets soaked every time it rains), and he doesn't have the ability or integrity to fix them. NAPA has a limited two-year warranty on its parts and labor, but it turned out that much of the hack work that Dovale did on my Jeep wasn't covered. Yet Dovale falsely claimed, repeatedly, that ALL of his work was covered by a two-year warranty ... a complete lie. He finally admitted (via text) that, actually, he has no written warranty ... which means no warranty exists ... by far, Dovale is the most dishonest businessperson I've ever encountered. I complained to NAPA about a rear main seal leak that Dovale failed to fix twice, and that he then denied was even leaking ... after the local Jeep dealer confirmed that it was the seal, NAPA paid for me to have it repaired at that dealer ... I have the reimbursement check to prove it. Whoever heard of an auto repair shop that is so incompetent that they pay to have the work done at a dealer? I certainly hadn't ... until Certified Automotive Disasters. There isn't enough space in this review to explain all of his careless, sloppy, incompetent mistakes, including many that put my safety at risk ... far worse than a bad DIY job. I've had exponentially more problems since Dovale 'fixed' my Jeep than I did in the previous 15 years combined ... body work, clutch, 4WD, wheel balancing, steering/suspension, exhaust/tailpipe, check engine light, alternator, rear main seal, door seals, header seal, windshield, rear wiper, tailgate hinges/alignment, headlight alignment, turn signals, damage to interior, and the list goes on. And on top of the mind-boggling list of problems/mistakes/errors, the stress, inconvenience, and disruption to my life that he caused is incalculable ... constant and nonstop. I wouldn't trust Dovale to properly inflate a tire ... but if you don't value your vehicle, your money, or your time, then Certified Automotive Disasters is the place for you.

Absolute best for a very good price. Had them install an aftermarket AWE exhaust. Couldn't have…read morebeen more happy with the experience. Location is near a sandwich shop so by the time I had breakfast I did not have to wait long to have my car completed. Waiting room is nice with window if you're the type that wants to see your car being worked on. This is my second exhaust install from this shop.

I stopped by Bay State Muffler for an estimate on replacing my exhaust and David was very…read moreinformative with me. I didn't know too much about cars and David thoroughly walked me through the process of what they were going to do to get it fixed. The price was reasonable. The drop off and pick up process was seamless.

The owner Tariq is a really good guy. I come here for commercial vehicle inspections as well as…read morepleasure vehicle inspections. He's fair and quick about his process and helpful with other things as well. He's also a family man and that's nice to see. You can get an inspection up to 6 PM for those people who can't get there earlier in the day. That's quite unusual.

I needed an inspection sticker so stopped by at the last minute, and had an excellent experience…read morewith, I believe it was Tarik?! What a nice gentleman! I encountered some issues and he was extremely helpful, went above and beyond, and squeezed me in, despite the fact he was very busy. I have been looking for a local mechanic, as I don't really love the whole dealership experience and would rather support a small business. I will be reaching out to him for my needs now, based on my experience today and all the 5 star reviews on Google. Tarik did not have time to do the oil change but reached out to his other shop on New Salem Street, Wakefield and they squeezed me in (they are brand new and just opened 2 weeks ago). I also had an excellent experience here and appreciate all the help!

Frank's is the best! Although the original Frank is no longer with us, rest in peace brother, his…read moretradition of honesty and consistent reliability remain in full force. Before I found Frank's years ago, State Inspection time was always a source of 'wonder'...wondering if the inspection was going to go like " Hey sir, I see one of your license plate screws is loose....I can fix it for $25 and you can be on your way". This does not happen at Frank's. Men, women, republicans, EVERYONE is treated with fairness and respect. They perform the necessary inspection points and never try to sell you on anything you dont need to pass. To the people at Frank's THANK YOU for being there and treating us fairly and professionally. Y'all remain the best!

I brought my car there because I needed my struts replaced and brake work. I had them give me a…read morequote for all 4 struts, I went with the quote and had money left over in the budget for brake work as well so I had them do it... come to find out after, they acted like I never mentioned anything about the rear when I explicitly told them I wanted ALL 4 STRUTS DONE. They shifted all blame to the customer, they said they would make it right with a discounted price on the rears, I should have known after this first experience that this shop was not good but against better judgement I had them do the rear struts which also came out horrible im out thousands and my car drives just as bad as before I brought it to them. the icing on the cake is the careless person who put the old suspension in my trunk threw it on top of my engine cover and it snapped the corner, instead of telling me they glued it back together (which obviously didn't hold) and are completely dodging me after all this. Do not let these people touch your car go somewhere else, don't let these people take advantage of you

Lou and the guys at Hubs are very cordial and most important trust worthy. Word of mouth is the…read morebest marketing and when a mechanic does a decent job and is most importantly TRUSTWORTHY they have my patronage and my advocacy. I have dealt with many mechanics in the past who have very likely to most definitely overcharged me and certainly charged me for items and labor on my vehicle which absolutely did NOT need repair and which I absolutely did NOT ask for them to do. I can trust Hub Starters, because in my experience they have told me to not do things which weren't important or a safety concern when they could have easily made money from me, but instead put their service before profits.

Hub Starters are liars and thieves. They up-charge for work they never do. They robbed me for…read morealmost $1,000. Before you think that Hub Starters might not likely be doing the same to you if they haven't already, taking advantage of honest, hard-working people who (they think) don't know anything about their car or engine, ask yourself this: must you always drop your car off to be serviced for an extended period of time? Do they give you a hard time about sitting and waiting for the work to be done? If so, when you pick it up, have them point out to you what work was done. Take pictures before, and take pictures after. Make sure that the work is actually being done. I am a full-time college student and a single female. I am new to the area. I have recently had to start my life over from scratch. I don't have family or friends here. I work for the City and moved here for work. A little over a year ago I found and bought my car. It is a 2004 Ford Taurus. It is my only asset. As much of the work that my car needs done that I am able or capable to do, I do it. My friend and I attempted to to do a tuneup. We did alright, but unfortunately we were only able to change the front three spark plugs and wires on the engine. We couldn't finish it and do the back three, because generally one must take the manifold off. (Alternatively, one might access it from underneath with the use of a lift kit. This I don't have.) Since moving here to Malden, I have had my car serviced at Hub Starters. I was referred by a coworker and someone whom I had thought was a friend. I needed the break pads replaced. While I was waiting for the break pads to be done, I spoke with the owner about some other work I needed done. In particular, I told him that I needed the tune up finished - the back three spark plugs. He told me that they wouldn't have time to do it that day due to the fact that the manifold would need to be taken off and that it would take some time, but we made tentative future plans for me to bring it back to have it done. Fast forward - while at work at my other job one day, my car wouldn't start. I thought it was the starter. I rented a car on my lunch break, expecting to have to have the car towed into Hub Starters for further repairs. When AAA showed up, the service agent was able to jump my car off of the jump kit. It wasn't the starter, it was the battery, he said. He could have replaced my battery right there, without charging me a thing that day. Hell, I could have changed my own battery. Instead, I asked him to tow the car to Hub Starters. I would get the work done that I had been putting off and desperately needed - primarily the back three spark plugs and wires on the engine At the end of the day, Hub Starters charged me just under half a grand. This was to change the battery, replace the drivers side mirror I had broken, but mostly, to complete the pain-in-the-butt tune up I needed so badly. I picked up my car and drove off, and didn't think twice about it. Until my car started intermittently stalling. Then, one day, I popped the hood, and lo and behold - the same old spark plugs and wires. Hub Starters charged me a small fortune for work they never did. I went to Hub Starters to straighten it out. Surely this was an oversight. No way did they intentionally charge me almost $1,000 for work they never did. The battery and the mirror, I could have fixed that myself. I popped the hood to show the owner. The first thing he said was, "these are new wires," fingering the back plugs' wires. Until I pulled out the old matching front wires we had changed, still stored in my trunk. So then he says, "hold on, give me a minute, I'll figure this out." He goes into the shop for a few minutes and then comes back. He has my receipt in his hand, and he tells me, "we charged you for three spark plugs. We didn't charge you for the wires. You didn't ask us to change the wires." I'm floored already. Who ever heard of anyone changing the spark plugs but reusing the old wires? "So you changed the spark plugs but not the wires?" "Yes," he says. I'm about to pop the wire off one of the back plugs to see if they were new plugs. "We changed these ones," he tells me, pointing to the three front spark plugs. The plugs I had already just changed. The plugs that were brand new. "Why would you do that?" I asked him. He said, "because we ran a diagnostic and the machine told us that was where it was misfiring." I didn't need a diagnostic. I needed the three spark plugs on the back of my engine changed. Hub Starters ripped me off and stole almost $1,000 from me, and I still need the work done. Hub Starters, my Cash App is $LittleHypocritic, if you want to return the money you stole.

I call this place and asked the lady that answered the phone how much it would cost to replace all…read more4 struts in my car and she asked for my number and said she would call me back with the price but never did this was back in August this year 2021 I been hear before they do good work though but never returned my question about a price

Don't let the name fool you. Everett Trans does it all. Great job , priced right and honest…read moreservice. Go there...