I was lied to and scammed by John. He charged me over $1000 for a brand new radiator, in November, when the reality is all he did was patch the crack that he said was in it and still continued to charge me for a new one. He told me it was the starter so he replaced that. He was wrong!! So he said he would write off the starter instead of doing the labor to take it out and just replace the radiator with something "around the same price, maybe a little more." No less than 5 months later did my car start overheating. The kicker was when it started smoking to the point I called the fire department and they told me it looked like something melted and was burning (I presume the "patch" he thought would suffice) instead of, you know, just putting in the new radiator he charged me for like a MAYBE halfway decent mechanic. When my car started overheating again I locked my debit card because my car was never actually fixed the right way and who pays for something that isn't what they were told they were paying for?? I am a young mother and I am absolutely NEVER going to give money to a "mechanic" who has now made my vehicle and CHILD unsafe. Fast forward to today, my car is in a new TRUSTED mechanic shop and that is when I was told it was patched and nowhere near brand new (remember this was replaced in November) My boyfriend and I called him today two separate times and two separate times he couldn't even be bothered to listen. All he did was talk and yell over me like a child and then HUNG UP like an even bigger baby. Apparently because of my mother's "past due balance" which in reality, he stopped taking money out of her account. She reached out multiple times and he never once got back in touch. When he did get back in touch it was a survey about how well they are doing. Clearly he has a track record of some shady business. I am now being screwed over, punished, and not listened to because of something that has nothing to do with MY issue. Lying, scamming, and then speaking to CUSTOMERS the way you did today is absolutely no way to get any money owed. And I know for a FACT I am not the first person he has done this to and it will definitely not be the last. You should've never gotten the $1000+ I paid in the first place considering what you charged me for was not even done. If you're going to come back and say "well you got a free starter", don't forget your the professional who was WRONG. The fact that this person is running a business this way, in fact running a business at all, is an absolute joke. He is a scammer, he is a liar, and he is a pathetic excuse for a man. John should be absolutely ASHAMED of who he is as a "professional mechanic" Please I advise you, go ANYWHERE else. If you think you are in good hands.. YOU ARE NOT. IT WILL NOT LAST. read more

John, Joe & Ryan always get the job done and take great care of their customers! Thank you for taking great care of my old Volvo!

Very friendly, efficient, and affordable shop. Went for an oil change and inspection sticker. They were able to schedule me quickly and the drop off and pickup were seamless. Highly recommend. read more

I had a swishing sound every so often in my 2017 Lexus ES 350. I cleared my drain holes front and back and still had the sound. So, I decided to call John at AC Auto in Wakefield, to see if he ever experienced it. He told me to bring it down and he would look at it. He discovered the problem was the switch on the cooling of the seats. When they are turned on it can release air that makes that sound. -- No charge. Where else can you go and be sure you are being treated fairly and have a mechanic who is looking out for you the consumer. Lexus would have charged me $320 just to look for the problem. John's philosophy is - my customers are my business and he treats them accordingly. read more

absolutely the best car shop. They always take care of their customers, at a great price and never steer you wrong. if they say you need the work it is done correct, in a time.y manner and at amgreat prince. They never try to sell you more than you need done. we have used AC AUTO for all our cars and now our kids use them too! Kathy PB read more

I just can't say enough about John and his team...I guess I would say first rate! Never ever had better customer service from a Car Repair Service Shop or many other non related businesses as well. If you want first rate service, Customer Follow up and willing to go the extra mile to make sure you are happy with their service, then go to AC Auto. It's sort of unheard of frankly - FIVE + STAR ~ read more

Shop around. Hard to trust. I got a "deal" and quoted at $140/hr for 22hrs of labor and a $6k engine with 80k miles on it. I was told to junk my car. Brought it Sergios in Malden and got quoted at 100 for 17hrs and a 4200 engine with 54k miles on it. I was told I would be crazy to junk my car. read more

John is amazingly trustworthy, kind and funny. His prices are reasonable and fair. He has gone over and above in helping me purchase a newer car and to make sure the dealership did what they promised. As I woman, I finally feel on an even playing ground. Not once has he made me feel stupid for making car noises. He has always figured out the problem and gotten to the bottom of it. If I could give him 20 stars, I would. He'll definitely be my family's mechanic forever. I highly recommend him!!! A+++ read more

If you're looking for an efficient and trustworthy team to do repairs/work on your car, look no further! You can really tell John and his team care about the work they do and they don't just view their customers as dollar signs, which in the auto repair world, (at least in my experience) is very rare and a brilliant quality to have. They've done an array of repairs on my car over the years but the most recent one was the back quarter panels started to fill up with water (an absolute nightmare) and they worked really hard to find the solution and prevent it from happening again. John also offers great advice on what to keep an eye on, so that my car continues to run smoothly. I will never take my car to another shop again. 11/10 would recommend anyone coming here for auto repairs! read more

AC Auto - Auto Repair Near Me - Wakefield, Massachusetts

Don't take your vehicle there is you care about it. They'll never call you back and will 100000% waste your time.

Being new to the area, i found this place on google when i needed an oil change. After i picked up my car it started shaking like crazy every time it was in park so i brought it back not sure what was done but after the shaking was fixed, my power steering became really heavy. I'm still currently sitting here waiting for i dont even know what bc their communication at this place also sucks. My vehicle never gave me problems before and it looks like now it won't stop. LEARN FROM MY MISTAKE AND DO NOT TAKE UR CAR HERE!! read more

You can stop reading reviews. THIS is the place! Call John and make the appointment. I cannot say enough good things about AC Auto. After going to a different shop and being strung along for weeks only to still not have the issue fixed properly, I did what I should've done in the first place and brought my Jeep here. Not only was John able to diagnose the problem in seconds (literally) but he also had it fixed and ready to go almost immediately! I could not believe it. It was a major relief after going through such an ordeal with the other place. I have brought my Jeep back twice since then for other issues and have been met with the same great service each time. Great people, great work, and trustworthy. Do yourself a favor by taking the stress out of car repairs and just go to AC Auto. read more

AC Auto has provided me with consistently great and dependable service. John and crew are friendly and honest, and have gone the extra mile to be a great example of a local business that is an asset to the community. read more

Was referred to these guys by a friend when I had a clunk in my front end. Dropped the car off Friday morning and they got in touch by noon letting me know exactly what was wrong. Expected to have to leave the car for the weekend, but it was all set later that afternoon. Honest and timely service. I'll be bringing my cars here from now on. read more

Me and my family have been coming here for years. I came to pick up my daughter when she was dropping her car off and mentioned that my wiper fluid wouldn't spray. John ordered it for me and took care of it for me on the spot. These guys are the best to their customers and I wont go anywhere else read more

After searching for local shops to do some repairs on my girlfriends car, I decided to give these guys a try. I am so glad I chose them, very professional and didnt try to over charge me on the job like most shops would. I was running a couple hours late on a Friday night and John still waited for me and got the job done. I would highly recommend these guys for any mechanical needs! read more

AC AUTO IS THE PLACE TO GO IF YOU NEED ANY REPAIR OR MAITENANCE FOR YOUR VEHICAL!!! John and Ryan are great people who are very knowledagble and down to earth. They will work with you and help in any way they can. read more

Highly recommend for auto repairs, one of the best shops i have been too. John and team are very thorough and detailed, honest and upfront about the work. I had 4 wheel hub assemblies replaced, saved hundreds from what a dealer would charge. They will even work late into the night to make sure your car is ready. I will def be going back. read more

AC Auto - Auto Repair Near Me - Wakefield, Massachusetts

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These guys were great.....fixed my car AC in less than an hour at a very fair price....AND followed up to be sure everything was OK. Where else do you see that kind of customer service? read more

The reviews on here speak for themselves. This place offered me incredible service. The staff went above and beyond to help me with my car all day yesterday. Highly recommend it here! read more

My jeep is an ongoing project. They guys there have helped me every step of the way. They are very reasonable with what I ask and what they can do. If I need parts they will order them or if I have my own parts they will put them in. Highly trusted and recommend! read more

I use AC Auto whenever I need car repairs. They are always upfront with the costs and if they can save me money they do. I left a repair place I was using for 20 years and now see me using AC Auto for the next 20. fair shop rates and no extra charges has been my experience so far. David Wakefield Ma read more

These guys are the best! Honest and upfront - and very fair! they are hard-working professionals - my family will only bring our cars to AC. They are the real deal. read more

John did the breaks on my car ,excellent job very happy with the service definitely recommend

These really are the good guys. My exhaust fell down due to a rotted clamp while I was rushing along Rt. 128 at around 5:15 PM. Pulled off at the Salem St, exit to see what shops were around an open. They told me to bring it by and at least would wire it up to get me home. But they went above and beyond, discovering the clamp issue and putting a new one on, also pointing out a spring that needs to be replaced soon while the car was on the lift. When I pulled out my wallet, they declined payment due to it "only took a few minutes." They saved my ass. I was fearing the worst when I hear the rumble and scrape. Great guys. read more

My buddy recommended these guys to me and they are awesome. Very straightforward and honest and my car was fixed that day.

Brought my 2000 Acura TL in for a much-needed timing belt replacement and a few other repairs. Really nice guys in the shop, upfront about costs and timing. You could tell they really care about what they were doing. The shop is set back behind their parking lot so it's a little hard to find but it's there! Look for the sign on the street. Can't imagine trusting my car with anyone else, highest quality of service I've found in the area. read more

My mother in law and myself had an amazing experience here. There were so flexible and were able to take care of two different car issues on the same day. I definitely will be coming back! read more

My car have to be repaired I was not notice instead of 1 day they keep it for four days when I call some random guy who doesn't work there pick up the phone no professional Handle of this situation I will never recommend at this place should be close read more

Found this shop thru Yelp, after another shop failed to correctly install new tires/lift. I needed a solution, and John was awesome. Whole ordeal with the other shop was a hassle, and I wasnt treated very well. John at AC auto had me in and out in no time, and was very knowledgeable, and gave me a super fair price. Ill be coming back for all my auto needs. Thanks again guys! read more

After getting a very high quote from another garage to fix my side view mirror (where i had brought all of my business for the last two years), I brought my car into AC Auto. They were able to give me a quote within a few minutes for the part and the labor (I had to wait all day and leave my car at the other place) and the quote was significantly lower. They ordered the part immediately, and I brought my car back two days later. My mirror was fixed and I was back on the road in 15 minutes. Everyone was very pleasant and professional and I will absolutely be bringing my car there for all repairs in the future. read more

I had a flat tire. Brought it here, and Mark fixed it for me right away, unlike people at other nearby shop, where I stopped earlier. Thank you very much for your service. read more

These guys are amazing and truly live up to their 5-star rating! I'm so happy I chose AC Auto and will definitely be back the next time I need my car checked out. read more

Been working with AC Auto for as long as I have lived in the area - 12 years. They have never given me any reason not to trust them. They have gone out of there way to work with us, and have always explained what is going on and how much it will cost. For my family and myself, they are a God send. I read the review from the guy that thought he got ripped off. Before making any conclusions, click on his name...he only reviews those things where he thinks something stinks. Never anything positive...Hmmmm, is the problem AC Auto, or a guy that likes to bellyache? My vote is the latter. read more

It's amazing to find an honest mechanic! My family always brings our cars here, even though it's out-of-the-way for us, because they do such great work, go above and beyond to give great service, and it never feels like they're taking advantage of us. read more

This review is long overdue. I drive an older car and the guys at AC Auto have been working on her since early on in her prime. A few head-scratcher repairs have been required over the years and not once have they rushed to a conclusion resulting in an expensive repair that would definitely solve the problem, but that might have been able to be fixed at a lesser expense had they put more thought into it. They ask questions, they do their research and they are extremely thorough. They care about cars, they care about YOUR car, and they care about YOU. I should note that I live almost 20 miles away but still bring my car to AC Auto for repairs. These are the "good guys" in auto repair that you've long been looking for. read more

Absolutely without a doubt some of the most reliable and trustworthy mechanics you will ever find. I've been going here for at least 15 years, and wouldn't trust my work truck or family wagon with anyone else. I even bought multiple vehicles from them throughout the years at fair prices. When I get my vehicles back, I know they went above and beyond to do what was best, because it blatantly shows how my vehicle drives. Just got my Subaru back and it feels like a brand new car. Thanks guys, you have a customer for life! read more

I've been a customer of AC Auto for many years. Over the past twenty or more years we've worked with Mark and his partners and find the interactions friendly, honest and cost effective. We've asked Mark to find us reliable and low cost, safe cars for our children and he has. Yes there were always repairs but they were older cars that required maintenance. Has there been a time or two over the past twenty years that we had a problem after a repair, yes. And each time, I can only think of two, Mark stood behind his work and made it right. Generally the problem was that the replacement part didn't stand up. I spend my friends to Mark and each and every one of them raves about the service and the cost effectiveness of the repairs. Just a week ago I dropped off my daughter's 16 year old Camry and asked them to check it out and said I suspected the brakes were needing replacement. When I returned they had fixed several items that were safety related and told me the brakes are fine and just needed an adjustment. The car, at its age has some chronic issues which could be repaired for a price. Mark advises us based on the age of the car and its use about what to repair and what to ignore. He always focuses on safety and I am confident when Mark tells me it's time to replace the car it will because it is unsafe or not worth fixing. You can trust AC Auto and its staff. Fine people who really care about their customers. read more

DO NOT buy a used car from this guy!!!!!!!!!!!!!!!!!!!!!! Trust me when I tell you. Bought a car last July for my son. A few weeks later needed to repairs (I was stuck in PA) which cost $600. He only agreed to pay for half. Son went to school, car was in driveway from Sept to April. This summer I had to replace the starter. The running boards completely rusted off. Turns out the car is all rusted underneath. The brakes now need to be replaced. He was raving about what a great car it was when he sold it. BTW it was over Kelley Blue Book value. I left him a message asking if he wanted to buy it back at a fraction of the price he sold it for but he didn't have the decency to even return my call. Sold the car for junk, lost a ton of money. STAY AWAY! read more

AC Autos the best. Can bring my car by when it's making a funny noise and they'll jump in and take it for a spin. Don't have to worry about paying for little things here and there. They do what needs to be done at a fair price and don't try to sell or get away with anything. They're good guys. Highly recommend. read more