It seems odd to describe an experience with an auto body shop as pleasant and delightful but that is exactly how it felt leaving Deleos's Auto Body yesterday. I found Denise to be professional, knowledgeable, helpful, honest, and reliable. Exactly how an auto body shop should be! I drive an adapted vehicle (because of a physical disability) and so renting a car while my car is being worked on is not really an option. After explaining my situation, they worked diligently to make sure I wasn't without my car any longer than necessary. And get this, they finished the car a day early and for LESS than my original quote (due to using some used parts instead of buying new). When does that happen?! The service was incredible but their work was equally as impressive. My car looks brand new! read more

Scratches from bad parking job removed and piano black wheel arch trim restored to new. Perfect work, excellent value. Will use them again next time, Inevitably. read more

Absolute quality fair price.In 84 years buying services have rarely found this level of quality. Leo and Denise do credit to their father who founded the business. Peter Castaldi read more

Beautiful paint work. Artists! Matched paint perfectly. Staff is a pleasure to work with. Nice people all around. read more

Evidently, I F- up my car more often than, uh, other stuff happens in the world, so I naturally chose Deleo's when I somehow managed to pull off my own bumper when backing out of a parking space and hitting a wall. Leo gave me a fair estimate for both EOM and after-market options, and explained the process if I were interested in repairing my car without painting-- which would save me 3-4 days of labor and over $600. I opted for this ghetto kid option, and he got on the phone to order the parts I needed while I waited. They took a $100 deposit, then called me two days later when the parts were in. I dropped my car off on a Sunday night, and by 1 pm on Monday, Mrs. Deleo called to let me know my car was ready. Their service is fast, friendly, and honest-- three things I never thought I'd find associated with automotive services. They really rock, for serious. read more

I usually dread anytime that I have to get work done on my car but this experience was nothing short of terrific. Deleo's had great communication, worked with the insurance company for us, and did solid work on the car (we were side swiped and our car needed body work done). They were pleasant to deal with from start to finish, and even sent a thank you card! I can confidently recommend Deleo's to anyone who needs body work done on this car. read more

Deleo's was terrific! Easy to work with. Good follow up. Great job repairing my car after an accident.

excellent understanding of the repair to right front fender and a complicated small deep dent on the edge of the driver's door. very detailed impeccable work. color matches perfectly. Friendly, good explanations, one of the best. Denise runs the office and knows the car repair business in great detail. read more

I echo what everyone else on this board has said. My car got into a fight with a tree while parking in Cambridge one day (and my car lost). I immediately went online and looked for a body shop, and these guys stood out. Leo was quick and efficient with his estimate for both cost and timing. Both were accurate. After dropping my car off late Monday afternoon, it was ready for pickup Thursday morning. They did excellent work and even touched up a few other scratches on my car while they had the paint mixed. The thank you card to follow up was a nice touch as well. Overall, I wish more establishments were as honest, friendly, and straightforward as these guys. read more

Let me start by saying that I hardly ever write Yelp reviews. I'm too lazy. I'd really have to be motivated in a very positive or very negative way to take the time to write up one. Deleo's happened to be on the former side of the continuum, and here's why. I came to Yelp to find an auto body shop, and after seeing the great reviews I decided to try them out. I was not disappointed. Not only were they professional, but they were fast and they cared. When I came to pick up my car, Denise (I believe she is the office manager) said, "Did you see the car?" When I shook my head, she eagerly responded enthusiastically, "You should see it and tell us what you think!" I couldn't believe what I was hearing: A company that is proud of their work? Mr Deleo was there as well, and walked me out to my car to show me the fine work he did. I was impressed. No imperfections. It's like the accident never happened. Fast forward one week later, and I get a handwritten thank you note from the Deleo's. Who does that anymore? Needless to say, I was extremely impressed. Give Deleo's a try. You won't be disappointed. read more

Absolutely the BEST body shop I have ever encountered, and for anyone in the Greater Boston area who has auto damage, save yourself some time and CALL DELEO'S. NOW. Last summer my son and I were in a horrific accident. During a violent storm an enormous tree was struck by lightning, broke in half, and crashed onto our car while we were driving! Of course, lucky to even be alive, our SUV was considered by most who saw it to be a total wreck. The damage was extensive and we weren't hopeful, but I really wanted the car to be repairable. It's a 2005 Honda Pilot - older but reliable - and the master plan was to keep it for my kids to drive. If totaled, we never would have gotten enough insurance money to buy an equivalent replacement! Well, thanks to a superb insurance company (USAA), a compassionate adjustor, and Deleo's, they decided to give it a go. The repairs took a while because this was a rather big deal, but if you saw my car today, you'd have no idea it had been crushed. (Except for the poor GPS screen scratched to oblivion from all the shattered glass). A superb job and I'm still shaking my head in amazement. Deleo's is a family-owned business and they take tremendous pride in their work. The five-star reviews say it all! Denise and her brother Leo are so kind and knowledgeable, and they take all the time necessary to explain what needs to be done and why. They even removed some dings that may not have been caused by the tree. We weren't positive, but they went the extra mile. When I picked up the car, it was pristene and looked even better than before! One comment: once I had decided that Deleo's was THE place, I did have to wait a couple of weeks before they could begin the work. Their shop has become so popular that there's often a queue (my father used to tell me this was the sign of a good body shop - watch out for the ones that can take your car immediately!). Well, I was willing to be patient and simply rented a car for the extra time. The good news is that Deleo's was happy to store my vehicle until the work began. Worth every single day and every single penny. Oh, and the shop is in a cool section of Cambridge, right next door to Tom & Ray's (Click & Clack's) "Good News Garage." Apparently one of the Car Talk guys still hangs out over there, but I never got a sighting :-( Denise, your handwritten thank-you note after a job well done was a lovely touch, but please know that our family is still thanking YOU !!!!!! read more

I found DeLeo's on Yelp based on the stellar reviews. I had looked at all the Commerce insurance recommended shops and this one stood out. My car was hit and run by what I'm CONVINCED was a CambridgeWorks plow during the snowy months. Either way, I don't drive much during the week and didn't notice the damage until the first big thaw. I went though insurance and got an estimate from an adjustor and headed over to DeLeo's. I was very naive about the whole insurance process as I've never had to repair my car this way. Mr and Mrs DeLeo were quick, efficient, pleasant and very helpful. I dropped my car off and it was done within a week. The repairs were a little more than the original Commerce estimate, but I didn't have to deal with anything as the body shop handled all communication with the adjustors. It was a totally hands off experience for me, which was great! When I picked up my car, it looked amazing and the whole car was spotless, inside and out! There were quite a few scratches from run-ins with my old narrow garage doors that were all buffed out! Also, I had a headlight that was out, but not part of my claim that Mr. DeLeo fixed for me as well. The work was great, is guaranteed since it's a Commerce approved shop, and super quick. Will definitely go there for my future needs. There's a reason why they consistently keep getting great reviews. On a side-note, i had to take a trip in my rental car the weekend that DeLeo's had my car and wanted to get one of my favorite CDs before I left. I called and Mrs. DeLeo had it ready for me at her desk so I could just swing by on my way out of town! These people are seriously the best. read more

My car was vandalized, there was a deep dent on the frame of the windshield and the glass was cracked. My insurance company said I would need a body part that turned out not to be available due to Covid backlog issues. Denise asked me to bring the car in so they could have a look, and I was told that it would be fixable without the part. The work done to fix the dent instead of replacing the frame was incredible and seamless - AND THE MONEY IT SAVED ME WAS UNBELIEVABLE. Plus, these kind folks washed my car and removed dirt that had been embedded into the white paint job, all unrelated to the damage - it looks shiny brand new. I was thrilled. So count me in among the many others who have found DeLeo's to be a dream come true...incredibly efficient, very knowledgeable and nice owners and the cleanest auto body shop on planet earth. You cannot go wrong here. read more

Outstanding customer service. I brought in my badly damaged car and got a thorough and logical explanation for what was wrong with it. When I came back to pick it up, it looked better than it had before my accident (they even threw away my empty Starbucks cup). When my insurance company messed up in the billing process, Deleo's fixed the error for me without my asking. I wish more local businesses treated their customers with as much respect as Deleo's. 5 stars. read more

De Leo's Auto Body is a great place to go for car repairs. The people there are straighforward and the quality of their work is excellent. They truly deserve thier 5 stars. I had damage to my car and took it to De Leo's because they were on the list suggested by my insurance company. Denise was so nice when I spoke to her on the phone and I read the reviews, so I was confident that they would do a good job. I met with Denise and Jim, who also pointed out some other minor damage, that I had not noticed on our walk around. I asked Jim if he could make it look like brand new, the car is less than a year old, and I wanted looking like new again. Jim assured me that he could get the job done. I was out of town and had my buddy pick up the car. He was impressed and told me over the phone he could not see any damage. This was great because my buddy is very detailed oriented. When I came back and seen the car for myself, I was hapily surprised that I could not notice any damage and believe me I looked. De Leo's also had a nice touch sending me a thank you card in the mail, signed by hand. Their work is indeed excellent and their customer service is wonderful, I would highly reccomend them to friend and family. read more

It is so hard to find a reliable autobody place so I was really excited to see somewhere get such great reviews, and it was recommended by the guys next door at Good News Garage. Someone side swiped me and drove off, so I went to Deleo's to get a new mirror cap. I was paying out of pocket for ~$200. Maybe they are great for bigger jobs where they can make more off of you, but my experience was very disappointing. Because of an insane work schedule I had had to wait a few months to get this fixed, and I finally had a week of vacation to do it in. I called on a Monday morning and was told they'd order it that day, it'd come in within 1-2 days and then just need to be painted. Unfortunately I inferred from that that it would be done within the week, but they did not paint the cap promptly when it came in. Despite it coming in Wednesday morning, they sat on it until the following Monday, when I was back at work. I was disappointed but understand it was my mistake in thinking a 10"x10" piece of plastic could be painted black within 3 days. Luckily, the following week I was working 24 hours straight on Tuesday into Wednesday morning, which meant I had business hours free on Wednesday to come in to have it popped on. I got there and found out they'd ordered and painted the wrong type of mirror cap. That was literally the only day I could do it this month, so at the end of all this I will probably have to wait another 6 weeks to get this fixed. What a waste of time and effort, and the worst part is they were not particularly understanding. They refunded my money for the cap but expressed zero apologies for it taking so long and minimal concern for their mistake and blowing my one chance to have it fixed this month. Ridiculous. The 2 stars are for a clean office. read more

Highly recommended, excellent work. A collision led me to DeLeo's, which is conveniently located in Cambridgeport, a short walk from the Central Square T stop. I'd read great things about them, and spoke to my insurance folks, who said they were highly recommended. Despite being extremely busy, the DeLeos were able to fit me in and work on my car when I was traveling. Before doing the work, they patiently walked me through all the repairs needed, and I also decided to have some additional work (non insurance covered) done, as my car had been keyed and had a rusting spot from hitting a metal pole several years agol. The price was fair; moreso, given the quality of the work. I picked up my car this morning, and my 2008 car looks virtually brand new. I couldn't be happier. I hope never to need DeLeo's again, but if I do, they'll have my business. I wouldn't hesitate to recommend this place to my family and friends. read more

That July, a local Cambridge-ite hit my car and didn't want to go through insurance. I got a few quotes from a few places and Deleo's was the most affordable quote. I scheduled my appointment in August which is their vacation time (2 one week vacations 2 weeks apart) which made their establishment extra busy. That's how it goes with the smaller, friendly shops. Anywho! When I picked my car up, not only did they do an excellent job repairing my rear bumper and rear light. They waxed the whole car! And not just that, they waxed my tires! And not just that, they vacuumed my car, wiped down the dash, sucked out all the crap between my seats, scrubbed down my nasty sticky cup holders. My car was detailed! You know why this is most impressive for me? It was my first time at the shop. I paid exactly what they quoted (well the gentleman who hit the car paid for me) but they didn't even mention that they cleaned it, Inside the shop is shaded so I didn't notice those things , just looking to make sure my rear bumper and light was in tact. Leo, the mechanic, even repaired the front bumper for free! I asked if he could just nail/secure the sharp loosen edge (I think a clip broke off) and he did! When I drove off, only then did I notice all the details, "wait a minute, all that dust is cleared, wait a minute my cup holder is clean!" So yeah, I am in love with this place. Their quality of work is above and beyond. Customer Service is great, Leo's sister, Denise was a gem over the phone and in person. Might be hard to book so quickly because they're popular but I couldn't have asked for a better experience! read more

Some numbskull smashed into the back of my mustang convertible on the Mass Pike recently and did a nice job crushing my left rear panel. I asked my mechanic (the Good News garage) where to go and they suggested DeLeo's next door. I figured what the hell, I work right nearby. They were great! They did and amazing job (you'd never in a million years tell I'd been hit) and they got it done on time, and gave my car the best cleaning it ever had. They dealt directly with the numbskull's insurance co., so it was a piece of cake for me. Highly recommended! read more

Friendly, good service. They fixed my problem, and met their estimate. There was a problem with their work, and months when I found that, they tracked that down and fixed it. I've never dealt with a company that was so honest and friendly about coming back to fix something later. read more

Denise (front desk) and the Deleo team were amazing. I was rear-ended, and dreading bringing my car in to get it all fixed. Because they were close to my office & apartment, I gave them a call. They had an appointment for me a day or two later, and were preferred with my insurance company so it was painless. I had a date I needed my car by, and they did the work in about a week and a half (even when there was additional stuff uncovered). I'd recommend them to anyone. This was one of the most painless car processes I've ever had to deal with. read more

This body shop is wonderful! Professional, organized and the work is beautiful. They went above and beyond. I would strongly recommend them! read more

Family owned business that still takes pride in all aspects of their practice. Very personal service, they deliver on their promises, they take PRIDE in their work, and they have flourished on referrals. I've had 3 cars repaired by them. A Nissan, a Subaru, and an Infiniti. Stellar work on all three cars. I have moved 30 minutes away from Cambridge but will still always bring my cars here to get bodywork done. read more

These folks are the best. From friendliness to professionalism to experience, from Denise in the front office to Leo in the shop, they did a great job. I wouldn't go anywhere else. read more

I had a banged up rear door on my escape, don't ask how it happened. Mr. DeLeo walked me through my options, fixed the car when they said they would, and returned it to me shiny clean. I don't know if they're the cheapest but they definitely know what they're doing, no creepy oily guys lurking, and within walking distance of Central Square T. read more

Quick estimate, excellent work, reasonable prices, friendly people. What more could you want? read more

If you have done business with DeLeo's and can't come up with a reason to give them five stars, you aren't really trying. Leo and Denise are highly competent, very knowledgeable, and friendly, generous people, a real pleasure to deal with. They always give you their full attention and are happy to discuss options and alternative approaches; they have saved me real money a couple of times by finding a cheaper solution. Leo is an artist with the paint -- took some rust off my car and it would take a forensic scientist to detect that he was there. I am their neighbor as well as a customer and I am so glad to have such a great small business in the neighborhood. At least twice Leo has quickly fixed minor problems for me on the spot, no charge, just because i showed up at random with my vehicle. Hats off to DeLeo's! read more

We got quotes from several other places. These other places assumed we were going to get insurance reimbursement (we didn't want that because our rates would go up too much) and made crazy estimates and accounts of what they were going to do for our car which didn't make sense. The straightforward honest approach of Deleo's was in direct contrast. They gave us a cheaper estimate, they had a plan for our car dent that made some kind of sense, and they did what they said they'd do and the car looks great. A sweet small family business that delivers great service. read more

My truck was repaired perfectly, for less than a competitor quoted, in half the time I expected. Denise and Leo were absolute pleasures to deal with. Highly recommended! read more

Top notch body work with solid competitive prices and run by the absolutely nicest people. Leo and his sister are really great and know how to treat their customers. I have used them on 3 occasions; twice for cars and once I had them restore a fiberglass Knoll tulip chair! Excellent work at good prices every time. read more

Hear Hear! I am also a fan of DeLeo's. My car was suffering from 2 years of dings and dents plus one major accident. My insurance co hooked me up with this place, and when I went to pick up my car, I walked right by it unaware, the thing looked so good. This was 2 years ago, but I feel they deserve my Yelp--especially because of the thank you card. read more

I had an amazing experience at Deleo's! They finished my SUV in half the time, were friendly and helpful throughout the process and did an amazing job! Best car experience I've had. read more

Deleo's is a fantastic auto body shop. My car was hit at my work parking lot and they made the whole process so easy. They were able to get my car in the next week and only took a few days for a sizable repair. They had to contact the insurance company for something that was not on the original appraisal but that only set the repair back 1 day. They open early and stay open late so dropping off and retrieving my car was a breeze. My car looked like new when they were finished with it. I hope not to need their services in the future but I will recommend them highly to friends. read more

Beautiful work replacing door and molding, my old Outback looks like new. The job was completed exactly on time. I especially liked the careful detail of the estimate, not the usual slapdash of other places. And Denise and Leo are a pleasure to deal with. read more

Stand-up guys here, all the way around. I've used them in the past for some major repair work, and been very happy with the quality of the repairs and how I was treated. When my daughter bounced off the front panel of a someone else's car and my nose/hood looked a little askew to me, I brought it in for an opinion. The owner popped the hood, whacked it back into place with a shop hammer, lubed the mechanism, and sent me on my way. Knowing he wasn't making a penny, but getting a lifelong customer. Thanks guys. Along with Good News Garage next door, you remain the best. read more

I'm not a connoisseur of body shops (who would admit to it?) but I was totally pleased with my interaction with De Leo's. I had my sideview mirror broken off by some idiot vandal, and delayed getting it fixed because I didn't want to deal with some garage ripping me off. I eventually chose this place because it's next to the Tappet brothers' garage and I thought maybe they would at least be funny like Click and Clack. Anyway, Denise in the office was great at handling my call and setting up the parts order. When the parts came in I drove down and Leo immediately stopped what he was doing to install the new mirror while I waited. He was friendly when I asked him to show me a few things he was doing. What they charged was below the insurance company's appraisal. I was totally happy with the experience and look forward to the next mishap so I can visit again. read more

Deleo's has a new customer for life--and without even doing any paid work on my car. I tend to be terrified of car repairs--not without reason, since at the bodywork shop I've usually used in Brookline, I've never left paying less than $1,000 or leaving the car for less than 5 days. So at a time when both finances and time are short, and an unfortunate encounter with a fence managed to get the rear bumper panel dislodged, I imagined the worst. Fortunately, I didn't have time to get out to Brookline, and stopped at Deleo's instead. As it turns out, it took just a few pounds of a fist to re-attach the panel and leave me good to go. They made no effort to encourage me to repair the cosmetic damage, which they assured me wouldn't rust because the part in question was plastic. I'd been so distraught and pessimistic that they could easily have taken advantage, but they sent me off without paying a cent. I figured the least I could do is add to the stellar reviews. read more

Brought in a car involved in a rear end collision. I was walked through what was needed.Seeing as I was paying out of pocket, Mr Deleo priced all the necessary parts from market and not Chevrolet and got them at a lower price which helped significantly. He also done a great job and the car looks fantastic. I highly recommend Deleo's Auto Body. Honest and open about everything with very reasonable rates. Thank you! read more

Definitely the best auto body shop that I've ever been to. They don't have a huge operation, so you may have a wait a little bit for them to have time to look at your car (if it's not an emergency, it definitely pays to call first), but they're extremely helpful, sincere, and responsive. I brought my car here when I was involved in an accident, and I could not have asked for a more pleasant experience under the circumstances. I highly recommend them to anyone in the Boston area looking for a reliable body shop. read more

If you want it done right the first time, this is where you want to go. If you don't want to question if things were done right, bring your vehicle here. You want a more than reasonable price, great service, very nice people and prompt service, go here. This shop will not let you down. read more