My car is a 2017 Mini Countryman. I have used Brookline Foreign Motors at least three times within the past several years for general body work, accident repair and brake replacement. I cannot say enough about the high quality of the work performed, the professionalism and friendliness of the entire staff! A great shout out to Khalil, the owner and manager who in each case, provided an excellent summary and estimate of the work to be done, both before and after the service. If I didn't understand something, he would always bring me to the car to show what the problem was and what exactly he was going to do to correct it. AND THEIR RATES WERE VERY REASONABLE! BFM should be your go to mechanic! read more

I brought my Toyota Prius to Foreign Motors after the car stopped turning on. I was charged $300 for diagnostics. Afterward, I learned from Herb Chambers Toyota of Boston that my issue was connected to a recall and that the repair would be covered at no charge by Toyota. When I informed Foreign Motors, I was told that my car was moved to their other location but not to worry because they had a friend at Toyota who would handle getting the recall work done once they towed the car there. Later, when I contacted Toyota directly to confirm whether my car had arrived, the owner of Foreign Motors became upset and told me I needed to trust him and that I was damaging his relationship with his contact at Toyota. This left me with the impression that they may have initially been attempting to repair the issue themselves and charge me for work that ultimately should have been covered under the recall, although I cannot say that for certain. The entire experience left me uncomfortable and concerned about transparency and communication. To be fair, they did help coordinate getting the car to Toyota, but based on my experience, I would encourage customers to independently verify recall coverage and repair details directly with the dealership before agreeing to major repair costs. read more

As unethical as they come. Every negative stereotype that exists about car mechanics fits this place and its owner. They attempted to overcharge me at every turn, and when confronted with facts they were insulting, demeaning, rude and dishonest. I wouldn't tell an enemy to visit this place. That's how bad they are. read more

I always come to BFM for car repairs. I trust them and they do amazing work. Recently a woman hit us in a crash, and damaged my car, although it was just cosmetic. Khalil handled everything! The insurance quoted too low for the repairs and he submitted the supplemental report. Once that was approved, he got the repairs done quickly. He always addresses all of my questions and concerns. He is a great communicator and leaves me a voicemail update when I can't answer the phone. Khalil and his team are the best!! Original review: I've come here the last several times my car needed repair and they have done a great job. They answer all my questions and I've been making an effort to learn more about cars and how they work and they've been teaching me bits as I we go. They give great and timely service addressing all concerns. I highly recommend!! read more

Brookline Foreign Motors - After the repairs. The front left was damaged. It looks brand new now!! - Auto Repair Near Me - Brookline, Massachusetts

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These guys are great! I was hit by another driver this summer. And Brookline Foreign Motors was recommended to my by auto repair shop (TNT in Belmont, who does not do auto body repair). They did a great job and were super courteous. I did need to go back when my horn wasn't working and they fit me right in the next day and took care of it in a reasonable amount of time. But before I left, I was asked if there were any other issues that they should know about and they went over the car thoroughly. Khalil, the point guy, is very courteous. professional and conscientious. read more

Brought my 2012 BMW 535 X Drive in for new tires, alignment, new wipers, and a check on what was causing a smoky smell when running the heat. I looked it up beforehand and suspected a leaky gasket, which Khalil confirmed. He found two leaks and offered to only repair the bigger one to save me some money on labor (the other one was deeper under the hood and would take more time to get to), but I opted to fix both as it was important to me to have the car running as well as possible mechanically. Nonetheless, I appreciated his effort to try to save me some money. I ended up also getting a color correction which made some big/deep scratches much less noticeable and car look great overall, as well as an oil change and oil filter change. Oh, and he also did my state inspection for me (talk about convenient). In summary: 1. Prices were fair, not cheap (this is to be expected for a BMW) 2. Work was done well (car is driving like a dream with the new tires and alignment) 3. Work was done quickly (took about 3 days total) 4. Khalil is a great guy I'm not surprised at all that the overall rating on this place is so high at 4.5 stars. I will continue to have my car maintained here and will recommend Brookline Foreign Motors to my friends and family. read more

Brookline Foreign Motors - The car after the color correction. - Auto Repair Near Me - Brookline, Massachusetts

Boston Prius owners - I recommend this shop for serious repairs. My 2005 Prius with 175,000 miles had started shaking badly and all engine cylinders were misfiring, according to a code reader. After an inspection they quoted the repair at about 40% of the value of the car. I had three options: (1) proceed; (2) get a second opinion at the Toyota dealer or somewhere else, for about another $200; or (3) sell the car. I just have one data point but I don't know where the few vague negative reviews are coming from. Kalil, the shop manager/owner, did everything right... over the phone, he explained how he had pinpointed the problem (he had tested my fuel injectors and found they were all malfunctioning, even though they looked fine from the outside; the surrounding assembly was damaged as a result). This convinced me that he was knowledgable and sincere when he assured me he was "100% confident" that he could fix it and "guarantee another 30-40k miles on the car, which is otherwise in good shape." Three days later, they had replaced my fuel injector rail, all four fuel injectors and spark plugs, and a few other related parts (including new air filters, oil, and the initial inspection) for a bit less than the original quote. I've driven 1,200 miles before writing this review and I have no complaints. I feel affirmed that my trust is better placed in a local, high-quality shop like this one, than the big Toyota dealer next door. read more

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Stay away from these guys, they do not know what they are doing and will do lasting damage to your vehicle.

Overpriced and not professional. last Year they charge me over $1900 to have a new part to fix my car air-condition. which is broke couple of months later. The other shop I went to recently told me to go check the expiration date if it is still on guarantee. .. this place told me it is already expired of course but the problem is only small problem they can fix it easily and they charge me over $300 for few minutes .fix the problem for half day, then broke again. I feel that I have been deceived twice. Don't trust this dude! read more

I just brought home a bmw 5 series that I bought from khalil, and it was a refreshing experience to work with him after dealing with so many dishonest dealers and people, he went above and beyond to make sure the car was in great shape when I got it, replacing multiple parts and tires, setting me up really well and I'm grateful. read more

Brookline Foreign Motors - Auto Repair Near Me - Brookline, Massachusetts

This post cost me $600 and an aggressive call from this business, so beware! I have literally never left a bad yelp review, but my experience was so poor that I felt it necessary. I am not getting paid to say this, I am actually sacrificing a refund to stand by it. Also, providing this type of feedback certainly me in an uncomfortable position. Instead of taking them up on their telephone offer to reimburse me some (or possibly all) of my $600 bill, it was more important to maintain my feedback and ethics. I don't doubt that others may have had positive experiences and that they know what they are doing as mechanics. But for no other reason than knowing how important it is to have honest insights into a business where trust is paramount and you will likely spend a lot of money, I felt the need to share my unfiltered, unbiased experience. 1 and 5 stars for most reviews, along with their response to my review which attempts to shift blame to the customer, tells me that their strength is not in transparency and customer service, but rather in managing their on-line image. Btw, I do want to commend them of offering me some level of refund. read more

Giving them one star as zero is not possible. Someone wrote a review calling them Crookline Motors and that will tell you all you need to know about this place. Brought my car for repairs in the suspension and exhaust system, and picked it up worse, and dirtier, than it was initially. It's astounding how such an overpriced repair shop cannot even get themsleves some plain seat and floor covers. I had to go to another repair shop because the car suddenly started leaking coolant and they were shocked by the poor quality of the work done at Brookline Foreign Motors. These people are dishonest, will rip you off with a smile, and will gaslight you if you complain publicly. When they lack the expertize and competence to do certain repairs they will just make things up and replace parts that do not need replacing, while failing to address the real issues. Basically I was ripped off for over $2,500. At this point I have a car that I cannot drive anywhere, such is the collant leak, which did not exist before. read more

I brought my car to Brookline Foreign Motors for the first time for bodywork, tires, and a tuneup on my Mercedes C300. The price was great, the service top class, annd the turnaround time unbeatable - and they even detailed my entire car as a surprise!!! 10/10 would go back read more

Did a serious fix-up of my breaks at this place. They checked the whole car thoroughly and identified all items that I need pay attention to. The price is fair. The owner is a good honest and friendly guy. Highly recommend this place. read more

I miss Fred. Brought my older Subaru for a big service (including 4 new tires) and they did a lot of work including a major maintenance. Khalil said it was a brand new car and good for another 40000 miles. Trouble is the car ran worse than before I had brought it in, with new noises. On top of that the tires had ongoing slow leaks. When I brought the car in with these new complaints, Khalil charged me for another diagnostic fee (later waived after I complained), stating that they couldn't find the problem, and for sealant for the tires (which didn't take care of the problem). I have lost my confidence in this repair shop. All I can say is that if you have an older Subaru bring your car elsewhere. read more

I started taking my car here when I lived in Brookline Village and was looking for a trusted place to take my Mercedes. I submitted a request through Yelp and they were incredibly quick to respond and offer their services--told me to drop my car off the following day. Everyone always wants a reliable car place that won't rip you off or upsell you on things you don't need (especially if you're not a "car person") and this is that place. They tell you what you need and do a great job fixing it at a reasonable price. As the cherry on top, I received my car back and it has clearly been detailed on the inside and sparkling clean on the outside as well, making it look newer than it has in years. Gratis. I always take my car here now, even though I don't live in Brookline anymore. This place is absolutely worth it. read more

I was in a car accident recently and needed body repair and happened to google search and find Bookline Foreignt Motors. From the first communication to the pick up of the car, Bookline Foreignt Motors was the best autobody shop I've ever used in my 26 years of car ownership. They were extremely professional, courteous, repsonsive and provided exceptional results. The entire passenger side of my car was damanged from a person "dooring" my car and Brookline Foreign Motors returned my car days before they said they would. I cannot say enough positive things about their service and will recommend them to anyone and everyone I know! read more

I worked with BFM and Khalil to do a full body repaint on my Mercedes Benz 560 SL. My baby. This car had a lot of small cosmetic issues; the painters and body mechanics did an outstanding job. The work was on time, with good communication, and on budget. read more

Outstanding customer service and excellent results on my car, looks like new and drives perfectly. Thank you guys read more

Hey I'm not rich, so my car isn't exactly reliable. I'd be LOST without this place. After 3 other mechanics wouldn't touch my rickety, quirky little european sputterbox and the dealership wanted $300 just for a diagnostic appointment, these folks saved the day. Helpful, understanding, responsive, and they didn't stop until the problems were all completely solved. When the oxygen sensor came off, they got it back on there. When there were weird noises, they told me whether I needed to worry. They even told me when a place in New Hampshire was ripping me off and helped me get my $ back. Got a Ford you'd like to run into the ground? Sure, get your cousin to work on that. But if you've got a foreign car and the engine is throwing codes that are the stuff of nightmares, this is the place to go. read more

I've gone there at least 6 times already. Khalil and his team are honest and incredibly nice. Their prices are very fair and much cheaper than dealerships. Their quality work might be better even than dealerships They are very professional and knowledgeable. They repaired my BMW for less money than the dealership would have, all while communicating with me regularly so I knew exactly how everything was progressing. They provide such great quality work and I would highly recommend them to everyone else These people deserve a good review. read more

Great service. They worked with my budget too. They did a beautiful job with the bodywork. The car looks much newer. They gave me a ride home after I dropped the car off. They even cleaned my car inside! Friendly people, nice work! read more

My car was in an accident, and Mercedes had a long waiting list for their collision center, I have always brought my car to Mercedes. I was referred to Brookline Foreign motors by my insurance company. They are excellent, I was given an appointment within a day or two of calling. The work was done quickly, they were super friendly, and even detailed my car to perfection before I picked it up. Body work was perfect, like the accident never happened, they worked directly with my insurance company and made it very easy and convenient for me. I couldn't be happier, and I would recommend them to anyone in need of car repair or service. read more

I received a voicemail and email from BFM expressing regret that I was dissatisfied and offered to fix the problem. While I appreciate the gesture, I don't have enough confidence to bring it back a third time. Could be the person, whose name I don't remember, was having a bad day when I called last year to complain. I have changed the rating to two stars. One can't base a decision entirely on one review. Just letting BFM and potential customers that there is always room for improvement. Based on mostly favorable reviews, I brought my vintage 2000 VW Cabrio (only 74k miles) in to have the front brakes repaired. On my way home from picking up the car the following day, I noticed a rattling sound on the front passenger side. Being busy, I made an appointment to bring it in about 1- 1/2 weeks later. In the interim, one day I put the car in gear and the back brakes seized up. I was able to drive it, but if I put much pressure on the brake pedal, the rear brakes made a terrible, loud, scraping sound. When I made it to the follow up appointment, I was told that the rear calipers need to be replaced. First, when they had the car in before, they should have checked the rear brakes. Another $500 dollars later, driving home after the second appointment, the rattle from the front brake repair was still there! When I called to complain, I was basically told that's what I should expect for an old car. Weeks later, if the car sits for more than a few days at a time (not uncommon during a pandemic) the rear brakes stick and I now get a scraping sound from the front brakes. I spent a total of $1,400 dollars on brake repairs, and still have issues with the brakes. As I write this, I am re-reading reviews. Maybe it's coincidence, but the people with Mercedes, BMWs, etc. seem to have a much better experience with Brookline Foreign Motors. I, unfortunately, had a very different experience and DO NOT RECOMMEND Brookline Foreign Motors. read more

Reasonable prices compared to other companies for the body work on my vehicle. They got my quote back to me within the same day of appraisal via email which I appreciated. They were able to order parts ASAP and get things scheduled when it made sense for my schedule. The quote was still good when I had a delay in being able to set it up for a couple of months, whereas many other auto repair shops have required re-appraisal in the past (what a pain). So very thankful for that. When I unexpectedly had to go out of town earlier than imagined, they were able to finish up working on my car a half-day earlier than estimated (saved me having to rent a car/ZipCar!). The price was nearly exactly the same as quoted -- the apologized profusely about having to add on a mere thirty dollars extra for a part they needed. I was pleasantly surprised -- first all of when it is ever the original quote or close to it, and second of all whenever are auto shops ever profusely apologetic about it? Lastly, they did such a good job cleaning the inside and outside of my vehicle, it looked better than it has in years, a la detailing job. I'll definitely be back. read more

Scam of a business, doesn't complete correct repairs and overcharges. Avoid, there's plenty of other shops nearby!

They took longer then they said by three days (fine), told me I needed multiple other things done that I didn't (fine) and were somewhat rude (fine). I expect these things from a mechanic so I wouldn't be that upset. But what does really upset me is that they returned the car with a new problem and then said it was already broken. It clearly wasn't. Just careless. But honestly they most horrible thing was when they were done with my car they just illegally parked it on the street with the door unlocked and the key on the seat. I got a ticket because of it and I thank god that I didn't have my car stolen. They were in the shop in the middle of the day so they could have kept it safely and locked with the key--but just don't care after they have your money. Horrible. I have a 75 dollar ticket because of them not caring. They also insist on all cash for what appears to be a tax evasion /fraud scheme. Shady. Go elsewhere. UPDATE--after posting this they immediately contacted me to threaten me to take this down and saying they will post text messages and other info. It's clear why they have good reviews. They obviously coerce people and doctor the reviews. Really unethical. read more

Hands down best place to take your baby if you wanna be back on the road asap. Had my baby Bumble dropped here and once again these guys took care of him with amazing care. Deff recommend to all to check this place out 100% :) Thanks again guys :) read more

I got scammed here. This place was much more reliable when Fred used to work there. Unfortunately the quality of the mechanics and the management of this place seems to have deteriorated significantly in recent months. read more

Body and paint work expertly completed and on promised timeline. Highly recommend this shop.

It's actually fairly simple - If you need any auto work done on your car and you live anywhere near here this is the place to go!!! I had a hit-and-run accident and this place was on the list of approved body shops. I called based on their reviews and Fred the owner was extremely friendly and informative. He said just come, bring the paperwork, drop of your car, I'll have you picked up and brought to Enterprise so you can get your rental. Everything went exactly as he stated. He even ordered me an Uber ride when the Enterprise people were taking a little too long. Fred dealt directly with the insurance company and got everything he needed approved. I was called under 2 weeks and picked up my car looking better than the day I purchased it. Really just a fantastic experience. It is nice to know that from now on, while I'm in the area, I have a trusted auto shop for any issues down the line. read more

I recently took my car here and was incredibly disappointed. They did a horrible job with my car: the steering is much worse after they worked on it, and I had to take it to a different car shop only one week later! I agree with other reviews that the owner is a scammer. I would not be surprised if many of the positive yelp reviews are fake. Would highly recommend going somewhere else. read more

Customer Beware, Women beware, they should be named Crookline Motors. If I could give 0 stars I would. I took my car for a diagnosis, I was given a call a couple hours later letting me know what the issues were. I was then quoted a rate, which was already over priced but I was in need. I opted to proceed with the repair. I didn't get much follow-up as to when the car would be ready, I called at end of day and no one answered. I called again the next day and was told they had 1 part and another was being ordered. Ok proceed to the 3rd day and at end of day they call me 30 minutes prior to close to say the car is ready. I rush over to get my car and pay. I was handed a bill MUCH higher than what was previously agreed upon. I question why it is so much higher and the man states "the quote I gave didn't include labor" I was completely deceived! Poor business practices are performed at this shop. read more

The guy who claims to own this place is a scammer. Don't bring your car to get serviced here at all costs. Makes all his money off of people who he thinks don't know any better. read more

Extremely overpriced . I have a Honda car, Cambridge Honda is much better for all type of service from car wash to repair

Just moved into the area and promptly backed up into a telephone pole (don't ask). In short order, I hit Yelp to compare local body shops and found BFM. Not only were their reviews stellar, they came back with a very competitive estimate. The place was straightforward about what needed to be done, what issues could arise, and costs. In a few short days, the bumper was replaced good as new, oil was changed (per my request), and they even threw in a hell of a cleaning. Count me impressed. read more

Friendly ripping off local auto mechanical shop. If you want the classic "getting ripped off while feeling great" visit this place right here. The work quality could be alright. Cannot tell. The price is exorbitantly expensive for standard things. Do not recommend. read more

Excellent prices, excellent service, i am new in the area and they really helped me out specially in this difficult times. And cheaper than the dealership!.highly recommended. read more

they provided an exhorbitant estimate on work i didnt ask about and then demanded $100 to release my car. go somewhere else!!!

Customer service is a must for these guys. They really go out of their way to make sure you are 150% happy with your car and their service. If you aren't happy, Fred the manager finds a way to help you out. They treat their customers with the utmost respect, which is a rarity these days. I have brought my BMW here a few times, and will certainly bring it back in the future (hopefully not too soon :) ) read more