Super friendly & helpful crew at Mass Motors. Fixed up a couple dents & scratches and my car looks brand new again and all within a reasonable budget/timeframe. Really appreciated the level of service and communication throughout the repairs. read more

I can't say enough good things about this family-owned auto body shop. My experience is always outstanding. The quality of their workmanship is bar none. Jake and Tommy, are absolutely great--professional, knowledgeable, and personable (not to mention easy on the eyes ladies)! The staff always takes the time to explain everything clearly with honesty and results always exceed my expectations. It's rare to find a shop that combines skilled craftsmanship with such a personal, trustworthy approach. If you're looking for an auto body shop that truly cares about its customers and takes pride in their work, this is the place. Highly recommend supporting this local, family-run business! Love love love them!! read more

I highly recommend Jake and his team at Mass Motors. They demonstrated professionalism throughout the entire process, maintained clear and consistent communication, and consistently exceeded expectations on every commitment, including timelines and quality of work. read more

Customer service is top notch. They went above and beyond my expectations. Fair and affordable pricing. Hands down one of the best experiences I have had with an Auto Repair Shop. read more

10 plus stars!!!! I highly recommend this professional shop. Beyond happy. Customer service off the charts, paint job looks amazing!!! Thank you so much to Tommy and the entire team at Mass Motors!!!!! read more

Nice people but money grubbing. We hit a bad pothole and it pushed a bracket off the muffler where it attached to another pipe and it was rumbling. We explained to the gentleman @ Mass Motors that the car was being traded in soon and could he see it the bracket could just be put back into place. The only answer we got is that we should make an insurance claim because the repairs would be over 4k. We went to a different mechanic (Hannibal's......honest people!) and he was able was able to put the bracket back in place for $40.....no mire rumbling! Yes Mass motors wanted $4000 and we were able to get it repaired for $40!. Tell me there isn't something wrong there. :( read more

So many scratches and nick on my car. Went in for repainting and a couple repairs. They had the rental waiting for me when I dropped off my car. When I picked up my car I felt like it was brand new. All shiny and pretty. They handled everything for me. Love them. read more

They are the worst in customer service, worst body shop I ever dealt with in my 56 years! I have been dealing with shops all my life and this place was recommended. It's a blue Honda Accord, the clear was dripping to the point it looked like the car was crying everywhere, I brought it back there for them to wet sand and buff it, they refused to do it because the insurance company had already paid them. Once they got the money they did not do as promised. I ended up having to leave and bring it to Boston Body Works who ended up doing it for half the money, and did an excellent job. I wouldn't even give Mass Motors 1 star but that is the lowest. Hands down they are the worst effing body shop there is. I will never go there again. Please do your research, Boston Body Works is much better. read more

Mass Motors - This is the car after leaving Boston Body Works fixing Mass Motors mess!! - Body Shops Near Me - Dorchester, Massachusetts

Cannot recommend enough! I've had my car in their shop now three times, and each visit has solidified my trust in their exceptional service and expertise. They recommend cost-effective solutions without compromising on quality, which is hard to find in the Boston area! They're also super knowledgeable on car insurance proceedings, which I found extremely valuable. I have, and will continue referring these guys out...thanks again for saving my time, money, and frustration!!! read more

They have helped me twice this year with different issues. I would highly recommend them!

Wow... they are a life saver. I actually called them in tears because my breaks gave out on my way to work... Toyota was booked so, of course i came on yelp and checked for shops with good ratings. The people: Everyone here is super nice. I'm not a dog person and they had dogs here that were well behaved (and super cute lol). Before the work: I am so happy that they let me know from the beginning that they wont do anything to my car without asking me first (because lets face it, females still get played at auto shops...). When they called me to let me know what they needed to do to get my car back on the road, they gave me the run down on everything - what was wrong, what parts i needed, the cost, how long it would take. The cost: talk about affordable! With everything that needed to get fixed I am surprised it didn't cost over $500.. whew... And, to make sure I wasn't getting played, I asked my brother what he thought about the price. He told me i was getting a GREAT deal!! The extra: (yes, extra) Dude.......... they cleaned my car! inside and out!! i NEVER get this at toyota !! I'm talking vacuum, soap & water, wipe down, i can see through my windshield finally (haha don't judge).. I just want to give you guys a hug.... eHug for now. Thanks!! read more

Very friendly staff! Flexible drop-off and pick-up schedules. The shop is easy to get to through public transportation, if you don't have a rental car. They are experienced in handling claims and work with insurance company directly. They got my car fixed and even went extra mile to have my car cleaned and shined after repair. Very impressed and grateful. Great service and repair. Highly recommended. read more

Best place ever! Tommy is so helpful and really saved my car twice. They do an incredible job. Super easy and quick. They are also so nice and accommodating. Best service. Highly Recommend. My car looks brand new so thank you thank you!! read more

My friend Siobhan recommended Mass Motors and I'm so glad she did. Best experience at a body/repair shop ever. My brakes were shot and Jake and his crew fixed up my Jeep Wrangler in less than a day. And on top of that they washed and vacuumed my car. Everyone there is wicked nice and I got a great price. 10/10 would recommend! read more

These people and this shop are amazing. They were knowledgeable, treated me so kindly, and most importantly didn't try to rip me off. I will be going back here any time I run into car issues due to their professionalism and overall amazing work. My car looked brand new. read more

I came to Mass Motors with a very, very limited budget and a car that looked like Godzilla had rolled it on its side, stomped on it, and then flipped it over and raked the other side with his claws. I told Tommy that I realized I couldn't afford all the work my car needed, and asked him to do as much as he could with the money I had in hand. When I came back a week later, my car looked almost new! The icing on the cake was that my car had been washed and the interior cleaned. Based on past experiences with other body shops, I know that the work done on my car would have cost at least twice as much anywhere else. Another thing that I like about Mass Motors is that they have two friendly and gentle dogs. Nothing to do with body work, but it makes visiting the office fun. I went to Mass Motors on the recommendation of one of the people at my excellent general auto-repair place, Columbia Road Gulf. They know all the best places and have always steered me right. read more

Highly Recommend!!! These guys did a great job, and helped save me money. They are smart, informative, and explain things so you can understand. They also seemed to recognize my unhealthy obsession with my car so they didn't treat me like I was crazy even though I am. My 2011 Mustang got hit 3 times before I even owned it a year. Each time they gave me a good idea about what I needed to do to fix it. They were great about communicating in general, and about when the car would be done. They always returned my calls same day. They always told me what work they were doing. Awesome. I would definitely take my car there again. They were simply great. I never write yelp reviews because I am lazy, but I figured I would this time because they were so good. Car looked great when I picked it up. Can't say enough good things. Don't be stupid - Take your car there any time it needs body work. Thanks! read more

Excellent job!! I brought them my son's 2010 Toyota Camry which had significant damage to the front end and some difficult circumstances regarding the insurance claim. They dealt with the insurance company and quickly had the car back on the road. Top notch quality professional service. I will go back next time and I am happy to recommend them to my friends and family. read more

A family owned, local auto repair shop in Dorchester! Very fair prices and great customer service. I recently had my brakes replaced by them and some work on my muffler and they did a great job! I would highly recommend! read more

I will recommend Mass Motors. My beetle was struck by a truck and I needed it repaired ASAP. I brought my car over and after a quick conversation I was set to go. I left my car, and I am under 21 years of age so I was not able to order a rent a car. The owners son came out and gave me a ride to the redline so I could get home. They seem like a honest company and I could say trustworthy. My cars bumper was replaced and paint was touched up, done in less then a week!. I also was given free paint to do more touch ups myself. They are easy to talk to and will help you out. Also they cleaned my car and tires...Looked great read more

so i was upstairs at my office when my boss comes running up to me with a frantic expression boss: walter! i've been looking for you! me: why? what's going on? boss: that's your beige camry parked out front on the street?? me: yeah. why? boss: well you're not driving that home, that's for sure! turned out some guy was trying to park, caught my bumper, and damn near ripped it off my car. LOT of damage. $2100 worth as i later found out. jury rigged the bumper so i could at least limp her down to mass motor (smashed headlight notwithstanding) and left her there with the insurance appraisal. the rest couldn't have gone better. paul (owner or at least GM. not really sure) took care of all the insurance hassle so i barely even had to talk to them - just got the checks in the mail. and when i picked up my car about a week later it looked better than when i'd gotten hit. all fixed up plus washed, detailed, etc. i had such a good experience that when my alternator quit a few weeks later i didn't even think twice before telling them to tow it to mass motor. paul is THE MAN. my kinda guy. old school - straight shooter. and when he shakes your hand you know it means something. only word of caution is that i wouldn't come here if you're a snooty entitled douchebag becuase i get the impression that they don't have a whole lot of patience for that. however if you're honest, hardworking, and respectful then you'll be in good company. tell 'em walter sent you. read more

Hands down the best, most thorough, honest and reasonably priced mechanic/auto body shop in all of Massachusetts. I can't stop singing their praises. I got a super high quote from the dealership for getting my front brakes replaced after having it there for over a week. I brought it to Mass Motor and Jake gave me an amazing price, did it super timely and gave me back my car washed, cleaned and vacuumed. They are a superb family run business and treat their customers like family as well. I will never go anywhere else! read more

If you want 5 star and grade A service, Mass Motors is the place to go! Paul, Tom, and Jake make each visit stress free and my car always looks like a million bucks! They treat you like family and there are always super cute dogs in the office! read more

I went to mass motors for the first time this past summer at the recommendation of my good friend (who owns a livery car service). He told me that this place was the best auto repair shop has found in the city and I figured if it was god enough for him it would be good enough for me. My car came back beautiful. Only complaint I have is that the place was really busy so it took me a while to get my estimate but other than that I was extremely pleased. read more

Did a great job on my vehicle. Very friendly staff and identified the issue that other mechanics couldn't. Was an out of town customer as well and treated me well, very reasonably priced. read more

These guys were amazing. Great service, reasonable price, quality work. The owner and and employees are knowledgeable, professional, and thoughtful. They handled me (and my car) like family. What more can you ask for? read more

Never thought I'd describe an auto body shop as a place I'd like to hang out with! the family that runs this business is rocksolid! Super communicative did a great job rather quickly as well! If you live in Dot, you have to bring your car here! Many thanks Paul , Jake, Tommy and Marie ( and handsome hank!)! read more

This is the best of the best! It is a well-established, family run business that exceeds in every aspect of auto repair and customer satisfaction. They handled all aspects of my claim, damages, and towing. They were responsive to any questions I had, and repaired my auto in just a few days. My car looks awesome now! Paul and Tommy work very hard, and they have earned the best review possible. read more

You absolutely will not find better service at any automotive repair shop in the area. My car had large, deep scratches on the hood (as if a bear had attacked it). I took it to Mass Motors and two days later, my car looked as if it just came out of the factory. They had the car ready in less time than originally quoted. I could go on and on about how great the workmanship and staff is here. If your vehicle needs work, don't take it anywhere else but Mass Motors. read more

At Mass Motors you get why you pay for. First quality collision repair. Yes, they don't subscribe to patronizing their customers, but they back in with excellence in workmanship. read more

The guys at Mass Motors are sweet, reliable and reasonably priced. As a female, I've often had trouble with other mechanics and auto body shops robbing me blind. This third generation family business fixes all of the problems that come with an older vehicle, and explains what needs to be done in language that makes sense to somebody who doesn't know a lot about cars. They've never mansplained. Plus, they have two sweet dogs who hang out in the office while you wait. They are totally worth the drive from Newton. read more

I called to follow up on an estimate I received and to ask some quick questions about body work estimate (which was already double the next guy). The guy on the phone was immediately rude and let me know I "didn't know sh-t" about cars. I don't care how many years this guy claims he has worked on cars but with his absurdly high prices and attitude he won't be doing it much longer. read more

Paul, the owner, is amazingly helpful, friendly, available. He answered questions and assisted with insurance and was fair. Quick, solid service. I'm taking 1 star off bc the old guy they have working at the front desk is a dick. Rude and unhelpful. It's too bad they keep him since the rest of the experience was great. read more

Great first experience with this shop, my mirror was swiped off, they had everything ordered and installed within 24 hours. Fair prices and great services, will definitely be back next time I need a repair!! read more

These guys are excellent! They have excellent customer service, took in my Lexus right away, and fixed my alternator in a few hours had it back to me not only working the right way, but they waxed and buffered it for me as well! This is as good as it gets! Very personable hard working shop, and i would highly recommend!!! A++ thanks guys! read more

Brought my car to Mass Motors for extensive repairs from an accident. Most importantly, they did an awesome job-- my car looks better than when I got it and is driving perfectly. Also, everyone I spoke with throughout the process was so helpful-- I don't know much about cars so they helped with my dumb questions and even saved me money from the original estimate. It's hard to find a good shop when you don't know much about cars, these guys were really helpful and did a great job, I will be back if I ever need other work. read more

Ever since getting an expensive high end new car I seem to be the constant target of people who can't keep a sure clear distance--and so I have become a regular customer at Mass Motors. It's Dorchester, and they guy at the front desk can be a little grumpy, so don't expect to be treated with kid gloves. But I would not think to take my car anywhere else. They are fast, do flawless work, and when your car is finished it looks like the day you bought it. Detail oriented. Prices are in line with their workmanship. read more

These guys are Great ! I've worked with Tommy and Mr Federico many times and will continue to use them in the future. (As well as, tell all my friends and family.) Not only did they help me line-up a Rental Car that was needed for a week, but when the Rental car (itself) got vandalized I took it back to them and they made the necessary calls for me to get it fixed, and returned it to the Rental Car Co. I didn't have to handle much at all ! AND they gave me a ride to the train station so I could resume work. TOP-NOTCH SERVICE ! read more

The AC stopped working on my truck during a bad heat wave this summer and Mass Motors recharged it for me for a lot less than the gas station down the street (Gulf) was asking. When they finished with my truck it was as cold as an ice-box and they even cleaned it. Thank God. read more