Took my car to Boston Auto looking for a second opinion on my 2019 Suburu accent that the…read moredealership had quoted about $10,000 in repairs. The team at Boston Auto was honest, efficient and helpful by assessing my whole vehicle and ended up completing the maintenance quoted from Suburu for about a third the price. The team was very open about exactly what they were doing with the car and pricing. Great experience and will always take my car here!

Quick and easy! I came in for tune up and they started…read moreworking on my car right away. It only took around 45 minutes. I'll definitely return if I need any service done in the future!

I got 3 quotes from different shops after my truck got sideswiped and Webster offered a better…read moreprice than any 3, fixed components the other two places said they couldn't, and ultimately saved me a ton of money while getting the job done the next day in a couple of hours and overall having friendly service. I highly recommend them for any body work!

I called and they were able to get me in and out the same day. Everyone was incredibly friendly,…read moreand they successfully popped out a dent that three other places said couldn't be fixed. I couldn't be happier with the experience. Travis was especially great to work with. Highly recommend!

Have never been to an Auto Repair facility that was so honest and reasonably priced. Highly…read morerecommend.

The location opens at 7:00 a.m., and I arrived at approximately 7:05 a.m. I pulled my car up to the…read moresliding door, walked inside, and asked for assistance. The employee pictured immediately yelled, "Hey, What are you doing here?" I replied that I was there for a state inspection. He responded very rudely, saying, "We don't do inspections until 8:00 a.m." I calmly and politely explained that I was unaware because there was no signage indicating that inspections began at 8:00 a.m. He replied, "That's not my problem. I've been working here for 10 years, and this shop, like every other shop, doesn't do inspections until 8:00 a.m." His entire demeanor was confrontational, and he treated me as though I was trespassing simply for asking about an inspection. I explained that I had been coming to this location for the past two years and had never been treated this way before. At that point, another male customer walked over, and the pictured employee's attitude immediately changed. He then turned back to me and said, "Move your car outta here," while shooing me away as if I were a dog. As I was getting back into my car, he continued talking about me to the other customer, making comments that caused the customer to look at me as though I had created a disturbance. The entire interaction was humiliating, unprofessional, and completely unnecessary. . The entire interaction was demeaning, disrespectful, and completely unprofessional. My vehicle's camera captured the encounter, although unfortunately it did not record the audio. Every paying customer deserves to be treated with courtesy and respect. I left feeling singled out because of the way I was treated. While I can't know the employee's motivation, the interaction left me with the impression that I was treated differently as an African American woman.

Few business relationships feel as good as having someone you trust to do high-quality, well-priced…read morework on your car. Tony and the team at Southie Auto Service deliver this in spades. I brought my '05 Volkswagen in for some cosmetic work on the front bumper and fender. Tony quoted a price below what I'd gotten elsewhere and also pointed out a few other cosmetic details that he would fix on the house. When I picked the car up a few days later, it looked practically new--not bad for a 16-year-old car! In addition to doing great work, Tony's just a likable guy. The kind of person you're happy to do business with. Thanks, Tony! I'll definitely be back the next time my car needs body work.

Direct. Honest. Fast. They made my car damage looking like it never happened. And at great value…read more Service required was auto repair.

I had an issue with a fog light and they set up an appt immediately. Fixed the issue and charged me…read morea very fair price.

When perfect isn't good enough, go to Mac's. They are the best! Their work superb and they treat…read moretheir customers very well. In my case, they put in more time and work on my car than they had estimated, but they stayed with the originally quoted price. They are very much stand up guys. It was a pleasure to have my car repaired and painted there.

I had to get a state inspection and the team was extremely responsive, kind, and speedy with their…read moreservice. I would definitely recommend this spot and will be going back when needed.

Bill's garage has incredibly helpful and friendly staff. I called about a state inspection, and…read morethey were having some difficulties completing them due to external issues but made sure to take down my number and gave me a call to update me on the process (as well as give additional recommendations on where to get an inspection). I haven't even taken my car there yet but know that it will be an easy experience once I have to and they'll be the first place I call. Kind, trustworthy, and friendly!

We priced out a few lots before catching a Red Sox game at Fenway. This was the least expensive…read more($50 compared to $60 & $65) option in the area. It's found at the end of Ipswich Street, where all of the restaurants, bars and music clubs are located, so it's super convenient if you want to hang a bit after an event or game. *Also, many streets in the area close down for a game, but this remains open, so no fear of your car getting locked in for any amount of time. Besides this lot being a lower price, I also felt my car was safer here. Other lots were tiny and the cars were haphazardly shoved in there. Having a brand new car, I wasn't taking a chance on scratching it, which seemed much more probable in the other spaces. This is an actually covered garage with a ticket booth, not just a man hanging out. Credit and debit accepted. There's a safe deck area where you can wait for your car which was nice while having kids in tow also. The only gripe I had was the multi level way they store the cars and how they're are let down pretty harshly from the lift. We witnessed one alarm even go off from the impact. Luckily, we didn't have this issue as ours was left on ground. If you choose to park here, I would personally just ask to be left on the bottom if possible. Overall, no issues with our car and we would definitely park in this lot again for any event at Fenway!

Careless employees and owner, they gave me my car back with no brakes. I drove in from over an hour…read moreaway and parked here out of convenience, well it wasn't to convenient being stuck there for hours and having to tow my vehicle over an hour back home and having to repair my vehicle. This place only cares about $$ and volume at the customers expense. The owner is a scumbag I had to put a police report in to BPD because they crushed my brake line on the lift and tried to say it was like that.Sorry if my brake line was ripped open I never would have made it to Boston from 1.5 hours away. Do not park here.

I can't recommend On The Way Express enough! I was visiting the Boston area from New Jersey when I…read moregot a flat tire around midnight. There were no tire shops open, and even the car dealerships were closed and inaccessible. My insurance roadside assistance had no choice but to tow my car back to the apartment where I was staying in Quincy. I assumed I'd have to wait until the next morning, have my car towed again to a dealership, and pay a fortune for the repair. Thankfully, my husband searched online and found On The Way Express. What an incredible find! They responded immediately and came directly to me that same night. Within about 10-15 minutes, my flat tire was repaired, and I didn't have to deal with another tow or wait until morning. Not only was the service incredibly fast, but it was also far more affordable than what I would have paid at a dealership. What impressed me the most, though, was how safe and comfortable they made me feel. It was late, very dark, and I was alone in an unfamiliar place. The mechanic was so kind, respectful, and comforting from the moment he arrived. He explained the repair process, taught me a few things about tires, and made sure I felt completely at ease. It's rare to find a company that combines speed, affordability, expertise, and genuine care for its customers. They turned what could have been an expensive, stressful ordeal into a quick and positive experience. If you're ever stranded in the Boston or Quincy area, don't hesitate to call On The Way Express. They truly went above and beyond, and I couldn't be more grateful! The BEST!

very honest and helpful, great pricing and great work, had my control arm replaced and I'm happy…read morewith his work!

Fran and Patrick are awesome and were so helpful with my flat tire today. Truly trustworthy, good,…read morekind people. They could have charged me for a new tire, but Fran was honest with me and was able to fix my old tire right away. So knowledgeable and helpful. I would highly recommended and I will be coming back. Thank you so much!

Fran is the absolute best. His family goes out of their way to be helpful and they're really good…read moremechanics as well. He's been serving the for over 40 years. Jim Collins.

Drove my car here after it was making an odd chugging motion while I was driving. When I pulled in…read moreI was greeted at the front desk in a polite way BUT... When I explained the situation I was immediately told that I needed to put a down payment of $700 in order to even have the car looked at. And later received a call that it would be over $1,300 to fix the car. So I went the next day and picked my car up as I felt he was taking advantage of the fact that I was a single female. I brought the car with another close girlfriend and was told that it was as some power steering fluid, in air filter and that I really could use an oil change. That was parts was under $200!!! Go to r&m auto on Blue Hill Ave and ask for Marco he's wonderful!! N&K Auto will rip you off!!