The team helped me when my brakes were acting up - and they made sure my car was safe! I will definitely continue to use them in the future

I recently came here for the first time for an oil change. I would definitely recommend this place. I received my car same day, the oil change was reasonably priced (about $60 for my car), and the employees very friendly. After dropping my car off, I received an electronic invoice with a cost estimate and detail of services. You have to electronically accept or decline the services on the invoice before they start working on the car. This is super helpful and transparent. While inspecting my car during the oil change, they discovered my car needed additional work. They sent an updated invoice with the estimated cost and details of the recommended additional work, as well as pictures. Same thing, you have to accept or decline before they proceed. I really appreciate the transparency and good customer service here. read more

I went in for a wheel replacement and got my car and noticed that my alignment was not right. They did it for free but when I got my car back, I started to notice that my 1-2 gear was slipping. I went to my dashcam if they did something to it. I found out that one of the technicians was using sports mode on my vehicle, flooring it out of corners, and was playing with my paddle shifters. They drove it like this when they were taking it for a "car wash". I recommend not taking your car there it's not worth it. They break and wear cars out more than they fix it. read more

UPDATE 04/11/25: This is the second time my brakes were supposed to be fixed, but the issue remains, and it's actually gotten worse. The squealing is now extremely loud and impossible to ignore. I'm very concerned about the quality of service, and I'm seeking a proper remedy, as this experience has been unacceptable. I initially left them a 5-star review, unaware that I was being misled. Six months after they replaced my brake pads, I had to return because they were faulty. When I came back, it was obvious they were upset--glaring at me and questioning me as if I were making up their poor workmanship. Despite this, I decided to proceed with the remaining repairs from my initial visit. However, they doubled the original quote, falsely claiming that the cost of the parts had increased by 70%. I suspect they were trying to recoup the expense of fixing their brake pad mistake. To make matters worse, Bobby repeatedly lied about when my car would be ready, and the shop took it on a 40+ mile joyride. He claimed they were "recreating the brake issue," but such an excessive drive was completely unnecessary--just another way they took advantage of an already frustrating situation. Read less read more

Great communication regarding what was recommended. Quick turn around, so I wasn't stuck without my car for very long. Very reasonable for services provided. read more

I only trust this place. They don't scam girls. They explain everything you ask them to. I'll drive an hour from central mass for this place only. read more

SCAM They tried to charge me more then 700 to change starter then said to pay 160 because they had to "look" in my car , AVOID I had to get my friends dad who is a lawyer and the police to help me get my car back I told them. it was clearly stated I needed my starter changed and they want 160 because they realized my starter was no good after two days when i told them from the beginning It was no good just want my money and made me very uncomfortable. D and L auto body down the street is way more professional and has better prices and will tell you everything your paying for not extort you because your young. read more

Had my vehicle serviced there and wished I did many times years ago. They were absolutely the best. Top service for a luxury car and incredible prices. I will be bringing it back in a few weeks for a few recommendations and also my husband's Range Rover. Trustful and reliable. read more

The guys at Parker's Auto Service are great! This is my first time coming here, but it won't be the last. Rob worked on my car and he was very honest with my Dad and I. I don't know much about cars, but he was very respectful and did not patronize us. During difficult times like these, Rob did not try to make a quick buck from us and instead informed us of our vehicle and warned us of future issues. It is a good know that there is a mechanic like him around. read more

Bunch of honest guys doing efficient and timely work, the correct way. It's hard enough to find an honest mechanic, especially when you're really in a bind. Coming from a mechanical background there are times I don't have time to fix my own vehicle, Parkers is where I go. Transparent in the work that needs to be done and what can wait, done in a timely manner. Support this local business, you will not go anywhere else. read more

Car broke down nearby, I managed to get it to hobble into Parker's. Even though I had no appointment and am from out of state, the service was great, the prices very reasonable, and they were honest and minimized the amount of repairs that needed to be done to get me moving again. read more

Made reservation on June 26th to bring my vehicle in for service on July 6th at 8 am. With 10 days notice in their schedule I brought my vehicle in for service. Was notified mid day my vehicle had still not undergone diagnostics. I believed there to be a misfire. One would believe that with as much notice that upon bringing my vehicle in that it would be looked at with diagnostic results around mid day and repairs by end of business and if more severe than over the next day. When I was told my vehicle had not even made it into the garage it is due to many other cars in the lot having the same 8am service appointment. What's the point of an appointment if it means nothing. They have overbooked themselves and one can't plan around it. read more

We took both of our cars in for some major required service. In both cases, they performed the work for a far better price than we'd gotten quoted from the dealers and even better than other local garages. One was for A/C compressor replacement (costly!) and the other for rear wheel bearings and new tires. We are happy with their capabilities and service. read more

the quality of service is top notch at Parker's , they are very upfront and in detail about what it is you need . highly recommended!

My car had problems with the axle/drive shaft front left & right side. Front and rear brakes + rotors and pads were all worn down. Cool systems fluid and transmission fluids all burnt out. I also needed 4 tires and and alignment. They did a free diagnostic on the car to find out what the problems were, plus drove the car to check how it was riding. They listened to my concerns and was great with customer service skills. They sent an estimate and we went from there. Yes, I was sweating because of the cost but it was necessary and needed and they took great care of my car. I do recommend Parkers they're good people. read more

This is the absolute worst auto repair shop in Boston. I took my vehicle here to have my engine hecked. I had an after market warranty through Endurance Warranty. I communicated to the mechanic the exact problems I was having with my vehicle, when those problems started to occur, and exactly what I did when those problems occurred. They never did a full and complete inspection of my engine, communicated a false issue to the warranty company, thus causing my claim to be denied. They were extremely nasty to me and very unprofessional. After a week long fight with the warranty company, I finally got them to agree to a llow me to get second review. After finding a well respected auto repair shop, they actually did their job and did a full engine inspection and found the real and entirely different problem than what Parker communicated and was able to get the warranty company to approve my claim by showing them the evidence that Parker never did their job and basically lied to the warranty company to avoid doing the work. I would NEVER in my life use or recommend this shop ever again. I Honestly believe they are s racist and intentionally wanted to get my claim denied because their actions made absolutely no sense. Please stay away from this shop!!! read more

Parker's Auto Service is technically located on Gallivan Blvd but in actually is hidden in the back like buried treasure, pun intended, as they do golden work at fair prices. It's a very small family run type garage with a relaxed, friendly, mellow vibe. Prices are going market but they only do the necessary work; they don't pad the bill. My mother lives down the street in Keystone Apartments and they even offer a free courtesy ride as my mother's car needed an alternator which would take a few hours to be ready. They guarantee their work with a smile. I will definitely take my mother's car there again for maintenance. read more

I have a 2010 Corolla and the compressor blew. Because I needed this to have AC this summer, I went to Parker's Auto on another friend's recommendation. I left the car for an estimate, which normally shops charge for (an AC diagnostic). They did this complementary. They also estimated about $1000 give or take, because of an issue with the fan, too. I took it in yesterday, and they said it might take a couple of days. I was pleasantly surprised when they called me today and said it was ready--and that it's not as expensive because the issue was with a switch, and not a total fan replacement. Verdict? My bill wasn't as bad as it could've been. Expeditious service. Honesty is appreciated about the work needed Quality work: brand new compressor and switch I'm happy to give my money to Parker's again should anything happen to my car. Thanks guys! read more

Well went in for a overheated car. Told them my medical situation and I needed a temp cheaper repair. For a ten min job,2 screws and a $60 fan, they charged this cancer patient $500. Unbelievable. And its wasnt fixed. Bought it back again,they did nothing and told me to come back for a 3rd time. Never will go back again ever. And owner has a shitty attitude and uncaring for my situation. read more

I needed to get my first oil change on my car and I found Parker's Auto on Yelp. They had a $5 off code with Yelp and good reviews so I went in! I called ahead and scheduled a time and the guy was great! It took about 45 minutes while I waited and it was pretty easy! Everyone was very nice and I had no issues so will come back for my next oil change! read more

This is the second time I have used them for my Subaru Forester 2010 and I am thrilled with their service and prices. The first time, they were able to fix a muffler problem for a quarter of the price that another mechanic had quoted. The second time, after my check engine light went on and my car was stalling, they replaced the ignition coils and spark plugs and my car was as good as new. I am very happy with them and plan on being a regular customer read more

This review is long long over due. I have been a customer of Parkers Automotive for about 5 years and can't say enough good things about them. Rob (the owner) and his staff are very knowledgeable and stand by their work. They go out of their way to help save you money and explain to you exactly what's wrong with your car. My Mountaineer has recently hit 175,000 miles. It runs and drives great due to the preventative maintenance I have done at Parkers. If your looking for an reliable, honest place to bring your vehicle then theirs no better place around then Parkers Auto. read more

First place in boston I don't feel like I'm getting ripped off. I honestly walk out of there anytime feeling like they are honest and fair. Work is done really well and fast. I used to go to my parents mechanic and never wanted to change because I never felt like I was getting a good deal. Or I would be told to do something else that didn't seem needed... and had to do it NOW. Not here - this is my new go-to and would recommend it to everyone. read more

A+ mechanics with integrity. I could get into the whole story, but I'll keep it short and sweet. Rob (owner) has built a good reputation for himself by having integrity & working with his customers to make sure they feel satisfied. A+ give him a shot & save money by avoiding the dealership/shops that will scam you. I'll be using Rob moving forward. Thanks for fixing the LS read more

Recommended half the work the dealer recommended a year prior, and did it at a *much* lower price. Never met more honest mechanics.

Parker's Auto is a great neighborhood shop. The guys in there are honest and straight forward. I have recommended this shop to all my family and friends. Couldn't be happier with the work and prices. read more

Rob has been working on our Toyotas and Hondas for close to 20 years. He is easy to talk with, gives accurate estimates, lets us know if he finds anything that might affect the cost of the job, does great work, and has the car ready when he's promised it. Rob's attention to his work is easy to guess at when you look into the shop. It's well organized and neat. Finding a mechanic who both knows his stuff AND is a good communicator is a rarity. finding one close to home whose prices are reasonable and not subject to sudden inflation is the icing on the cake. read more

My car broke down and a friend recommended Parkers Auto. The gentlemen were friendly, professional and you could tell that they were passionate about their work and care about their customers. They fixed my car and I was back on the road the same day. I have lived in Dorchester for two years now and haven't been able to find a reliable auto shop that I trust. After coming here today, I no longer need to look any further. read more

I couldn't ask for better service at a reasonable price. Rob in his team are unbeatable!!! Bring your vehicle to them and you won't be disappointed !!!! read more

I love this place. A local place, local independent owner who cares about his work. Reliable and was very accommodating with when I could bring the car down. 5 stars for sure read more

I was so happy and lucky to have found this place. My first time there and Rob treated me like I was a regular customer. I have a very older model car, so I've experienced other shops just not taking the time to figure out what was really wrong with it. He took the time, and found out what the common problem with my kind of vehicle usually is. Sure enough, he had my car running smooth and cared enough to want it to keep it for awhile to make sure it stayed ok, and it did! (knock on wood, lol).. He talked to me like a friend, and not a sleazy business man trying to add on problems that aren't even there ( Like so many other shops would do, especially when they see a woman! ) If he can fix the old car I have, I can't imagine him having a problem with any other car that goes in there. The price was great too. I would recommend his shop to anyone and would trust him and his shop with any car problem! read more

I Have brought my car here twice now and each time I was impressed by the customer service, quick communication for what needed to be done and extremely fair prices. The mechanic is honest and appears to be a straight shooter. I'm so happy I have found a local mechanic I can trust - ESP right in dot! A hidden gem and would recommend to anyone read more

I've brought my car to Parker's Auto 2 times now and the service I received was fantastic. The man I spoke with was kind, patient and professional. The service itself was fast, efficient and fairly priced. This place is a gem for Dorchester. I would give it 4 stars but I've only been there twice. So far so good. read more

I have brought my car to Parker's a few times now and have recommended the shop to family and friends . I am always happy with the service and price. Robbie and the crew are always professional and able to figure out what is going on with my car, even when I'm not. Will continue to bring my car in! Great location too! read more

I always feel like these guys are 100% honest with me. Service is timely and I always feel like the car drives better after visiting Parker's Auto Service. read more

Rob Parker examined a used car I was considering buying from a private seller. He gave me a straightforward assessment of the car which was helpful in making my decision and negotiating a price. He was friendly and expedient. read more

Just brought a family members vehicle there for a repair. The price was reasonable, and done right the first time!

BEST AUTO REPAIR SHOP! I come from Abington to get my car worked on,wouldn't go anywhere else. Rob and his crew are great!!

I brought both of my cars to Parkers this week for routine service and was impressed. A small independent garage with a capable owner, and good communication. The service was done right for a reasonable price, and with off-hour drop off, it's very convenient. Cant ask for more than that; I'll be back as needed. read more

I have been going to Rob at Parker Automotive for the past three years.He is the most honest mechanic out there and being a woman who doesnt know all the mechanics of my car I am confident hes giving me a fair price for great work unlike the mechanic across the street from Sonnys on Adams Village. He even comes in with a lower price on some work that he does on my car even though he has quoted me a different price.He is genuine and both he and his mechanic Salvi do great work.All women car owners should make him their mechanic.He is the most honest mechanic out there. He is reliable and a great guy. read more