Fran and Patrick are awesome and were so helpful with my flat tire today. Truly trustworthy, good, kind people. They could have charged me for a new tire, but Fran was honest with me and was able to fix my old tire right away. So knowledgeable and helpful. I would highly recommended and I will be coming back. Thank you so much! read more

Avoid if you are vehemently not conservative and don't want to see Trump paper cut-outs around his business. Me personally? I care more about someone being trustworthy, polite, and at least somewhat competent. As well as saving my money and not getting ripped off like I have been when I got my car repaired at dealerships. My car wheels started making weird noises after I got into an accident and needed to make a cross-country move. Fran identified the issue and fixed it. He was also willing to honestly educate me and explain the issue without acting like a shady businessman that lies by omission. My car has not had issues for the past several months thanks to Fran's diagnosis and the work of his employees. This review would've been a five star if I didn't have to deal with his son on the phone. His son called my cell phone number multiple times to tell me that my car was fixed and hung up immediately before I could ask questions to verify. I traveled twice only to find out that the son mistook someone else's car for mine just because it was the same make and color as mine. Fran recalled which car was my car because he could tell me what state my license plate was from. Thankfully Boston is easy to traverse thanks to the public transportation, otherwise I'd be even angrier for having my energy wasted for a car that wasn't even mine. read more

Fran is the absolute best. His family goes out of their way to be helpful and they're really good mechanics as well. He's been serving the for over 40 years. Jim Collins. read more

Called to ask about bringing car into shop after they failed to identify the issue when it was brought in earlier; proceeded to get yelled at by Fran himself for "calling so late" at 2:20 when they close at 4 pm when I just asked if we could drop the car off today. He then belittled and berated me and was incredibly rude on the phone when all I did was ask a question. Would never go back and never recommend to anyone; I've never been treated with such disrespect. What happened to courtesy towards customers, especially those who have patronized your business when you failed to recognize or treat the issue? Just plain disrespectful. read more

Fran is the best. I brought my car in without an appointment and he was able to fix my AC in 10 minutes and gave me a great price too. He also checked tire pressure and fluid levels and was honest about everything. He doesn't try to upcharge or take advantage of what is needed and makes sure you are very well taken care of. As someone who had been taken advantage of with other auto repair shops it felt really good to have an honest guy explain everything and show me exactly what I needed and even explain how I was taken advantage of. I will never go anywhere else again. Truly the best if you're looking for a place to go I couldn't recommend Fran's more. read more

I don't go any place else. Fran is the real deal in Boston. His prices are fair and quality of work always exceeds my expectations. At Fran's, they fix what's broken without trying to sell extra parts or service you don't even need. I like that. If you're in Boston, go here first! read more

Fran is the best! He's an old school, south Boston native, and absolutely loves what he does. You can trust him to be honest, and he'll walk you through what's going on so you feel informed and like you're working right along with him. His prices are great, and you can trust he won't up charge you or tell you something needs to be replaced if it doesn't. I was concerned about my serpentine belt -- he looked at it and said it was older but still working as it should, and didn't need replacing. He doesn't take advantage of you for not knowing about cars. I've had my car serviced here twice already, and I will keep coming back every single time. Thanks Fran and his team! read more

I had a transmission failure and Fran took be in quickly to figure out the problem. Though he doesn't work on transmissions, he was very helpful and recommended me to a reputable place. I will definitely go back to Fran for any future car troubles. read more

On our first day with a used car, the check engine light came on. We took it to Fran. Fran quickly checked the error code and diagnosed the problem. He also filled the coolant, and did not charge us for his time or service. It was a very helpful gesture. Fran is an honest and hard-working mechanic who treats his customers well. We would recommend him to anyone needing a mechanic in the area. read more

Took my 2010 Audi A5 to Fran's to get the exhaust fixed, and they were awesome. They explained everything clearly, showed me the exact part that needed replacing, and had it all done in 3 days. Super honest, no pressure, and really solid work. Definitely going back if I need anything else. read more

The best of the best. A Southie tradition. There is nobody better than Fran. Highly recommended. read more

Fran's Auto Repair - Fran doing what he loves. - Auto Repair Near Me - South Boston, Massachusetts

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2 pm on a Friday. Closing in 2 hours 9 cars to work on and stopped what he was doing to cut and weld 4" piece of pipe to repair where it rusted and was dragging the ground making my car unable to be driven. Awesome man and caring individual. Saved weekend with my child where I could pick her up safely for daddy daughter weekend. Thank you Fran. I sincerely appreciate your compassion. May it be rewarded 10000 times over. God Bless read more

I love Fran's! I've taken my car there 3 times in the last year for brake jobs and there's no one like Fran. He's kind, honest, informative and doesn't make you feel bad if you dont know anything about cars (me)! i'd recommend him to anyone in the area who needs quality work done for a good price! He's the best. read more

Fran was incredible! I called that morning about some tire trouble and he let me know I could stop by at any time! He ended up saving my day! He walked me through every step and reassured me the entire time. Hands down the absolute best experience at a repair shop I've ever encountered. Please come here if you need any help for your car! read more

Fran is a force of nature! On the phone he talked me through getting a tow to his garage where he was able to extract a nail, patch me up, and get me back on the road in record time for a very low price. He singlehandedly took the stress out of a day full of craziness. I will always be grateful. read more

Great shop.. great prices for car work.... Fair pricing.. but it's a bit of wait to get car in shop. I called to set up time and even so seems to be very busy. I imagine that's indicative of Fran's great work and high demand. I've brought my car back to get a radiator replacement, shock and struts replaced . Goood work. Will continue to bring my car back read more

Repaired an expensive problem for much less than anyone else that I received a quote from.

I can't recommend Fran enough. Him and his staff are so kind, welcoming, and generous. I busted my bumper on the way to work, and he squeezed me into his schedule when he was full. Had me in and out so quick, and he said since it was just popping the bumper back on, he didn't even charge me. He is the nicest guy, couldn't recommend him enough! read more

God bless this man named Fran. He is carrying south Boston drivers with his great rates and friendly service. He is an old-school, honest, rolled up sleeves man who wants to help you out. He's popular for a reason. He fixed my A/C in minutes and charged me an extremely reasonable price. I came back for an oil change a few months later. It's great to have a place like this around, especially as a woman, because you can trust these guys and they won't take advantage of you. Thank you for your service! Y'all are the realest. read more

Fran's Auto Repair - Auto Repair Near Me - South Boston, Massachusetts

Just reaching out with an unfortunate beware. I have been a customer of Fran's Auto in Southie for years and twice in the past 2 months my car has been vandalized at the shop. I have a lot of bumper stickers on my car including several left leaning political stickers. In August they were taped over with Trump writing and crossed out with sharpies taking my "Women Belong in the White House" to "Women Belong in the Kitchen". I actually let this slide because I figured the car was left out at the lot over night and it could've been anyone. Replaced the stickers and moved on. I brought my car back to Fran on Wednesday and they kept the car in their locked lot over night and I picked it up the next day. Same thing -- stickers were written over and crossed out again. I called and left a message today about this situation and got a message back from Fran just saying sorry I don't know anything about that it could've been one of my employees probably this one and named who it probably was but he said if he brings it up with them it'll just start an argument with him. Wild reaction for a business owner and a bummer for me. I'm off to Hannibal Auto Repair which everyone recommends but felt compelled to but such a crummy experience out there. read more

Fran does terrific work and is very reasonable. He is also a very nice man. I just recently moved to the area, and I am very fortunate that he is located only 2 blocks away from me. I recommend this shop very highly! read more

The definition of an excellent repair shop. Fran is incredibly honest and fair. Excellent pricing and quick turnaround. He truly takes care of his customers Cannot recommend this place enough! One of the best small businesses to support in the area. He will have my business for a long time to come read more

This guy's like the most honest businessowner in Boston. No upselling, low prices, no bs. This guy charges $30 for a repair that another auto shop quoted $150 for The one downside that makes his services not too good a deal to be true is that you normally need to turn up at 7am for him to service your car, because he's got a lot of loyal customers who join the "queue" the moment he opens read more

Fran is a wonderful person in addition to running an honest professional service. He went out of his way to assist me in getting my car back on the road after an unfortunate major breakdown. I highly recommend him and his team. read more

They don't make people like Fran anymore. Someone you are instantly comfortable with and who you know will be fair and do good work. We close on a new house this week and (Murphy's law) of course our car breaks. We were so nervous and totally stressed to drop our car off for fear of what will be wrong and how much it will cost. Fran fixed the problem in a day despite a huge line of cars and did so at a super reasonable cost. Truly- I can't say enough good things about him and the work he does. After we move we will be driving back to make sure our vehicles are serviced with Fran. read more

Fran's Rocks Have been multiple times. No BS assessments, never tries to up charge on anything. Honest, super friendly and fast! Will never go anywhere else! read more

Fran listened to me as I described the strange noise emanating from my car when on the highway. He took the car for diagnosis. Although he found nothing wrong, he answered my follow-up questions and ultimately gave me helpful advice for driving the car. read more

My cars exhaust was falling apart, Fran got it in on the Friday before they went on vacation, it was the last car done before they closed for a week, now it's nice and quiet like a brand new car, Junior did a great job putting it in. Highly recommend Fran's Auto read more

Popped my tire in the morning went straight to Fran's and he fixed it that day! The best service and best nicest people.

These guys go above and beyond. They don't BS you, they don't upsell or overcharge you, and they get the job done. Have taken our cars to Fran's multiple times and feel lucky to live close by to such a great mechanic. read more

***DO NOT GO HERE*** I'm only giving them 1 star because 0 is not possible. I called them at 7am to ask if they had tires and could have it done by noon, said I was willing to pay whatever was necessary but I needed the car then. I called back twice to check in and was assured it would be done at noon. When I called at 12:30 I was told oh sorry 20 minutes come down. I came down in 15 and was greeted extremely rudely saying that I was too early. I sat and waited another 20 minutes while he told me well if I knew you needed it I would've had it. Again I asked if it could be done for noon twice and he also told me 3 times that yes I'll have it to you for noon. Over an hour later and I finally received the car and was beyond late for work. This was absolutely in acceptable and I will never give this place a dime again. I understand being busy, but when you give a customer your word and make a promise this should be upheld. If it could not have been done I would've waited a day and drove on a spare. However when I asked for a specific request and was promised, I planned my day specifically around this and was ultimately screwed for it. Complete unacceptable. This garage was a mess and there was no order or sense of schedule. I understand having a busy schedule, but that then needs to be relayed to the customer as people plan their days around these things and when you are unable to uphold it or even give a heads up/ notice that creates numerous issues. DO NOT GO HERE. read more

My 2018 Camry check engine light came on brought it to fran for the first time today ever and for under 100$ he scanned it for the codes smoke tested for the leak found it fixed it an a new air filter installed cleaned my mass air flow sensor too because we thought it was originally that and labor an materials all included under 100$ where can you go an not be ripped off by a mechanic? No where ! Until I came here ! Bring him your business you won't be sorry ! tell him Nicole with the Camry sent you ! He's the sweetest personable nicest honest mechanic I ever met in my life ! I'm still in shock how awesome he treated us and especially around Christmas time this happening when everyone is already broke I'm so glad i found this shop ! Will be my go to place! read more

absolute best mechanic in southie. been working with fran for years!!!

Had called another place who wasn't available and recommended Fran's and boy let me tell you from the minute I called I was at ease and happy to find someone who was personable and able to assist with reviewing my warning light that had gone on. I ended up speaking to Fran himself and he said to bring it down right away and he would look at it. I came down and right away he offered to check the tire pressure to determine next steps. All and all he was professional speedy and kind. My issue was just in need of a reset button and he sent me on my way after completing in quicker time then took for me to get down there. Thank you so much Fran!! I hope not to have any more issues but if I do certainly will be heading back. read more

I had a screw in my tire so I called them up. They took a look at my car within 10 minutes of me calling them. He pulled out the screw and checked for a leak. Turns out there was no puncture and he didn't charge me for any of this. I can't say more about how friendly and helpful these guys are. Next time I have a real issue I'm going straight to these guys. Thanks for the help!! read more

Quick service and very reasonable pricing. The staff was 10/10! Thank you for plugging my tire! I will be back! read more

Fran patched my tire last summer on the spot at a very reasonable price. Friendly and great service, highly recommend.

Fran is the most honest mechanic you will ever find!!! I have been going to him for more than 15 years and am always happy. I can't say anything more than I have never regretted going to Fran's Auto and you won't find a better more honest group to work on your car. read more

Great place and prices are very fair. I bought my car from Fran's Auto he really took an interest in what I needed and found the perfect vehicle for me and my family. Fran and his staff are professional, friendly and most reliable auto shop I have ever experienced. read more

Caught a nail in my tire, and a fellow I know at my gas station here in Southie sent me to Fran's for the fix. I went by this morning - great experience, I'd give 10 stars if that were an option. The owner, Fran, is super nice and friendly - just speaking with him made it a good experience! A world of difference from sitting around in the awful waiting rooms at the dealer locations. Fran's plugged my tire in 10 minutes and I was in and out. Somehow I feel if I had brought my car to the dealer's service department I would have lost an arm and a leg paying for a new tire or tires! Plus lose half a day waiting on the dealer's service. But Fran's is a gem in the neighborhood - honest, good independent family owned business with an owner who cares about his customers and does an A+ job - only my first visit but that much was apparent to me. I will be back for my future auto care needs. Wish I'd known about this spot years ago when I moved into the neighborhood. One word of advice - Fran's was busy busy busy and this was a Tuesday at 9:30am - a good sign of a strong business with loyal customers. Might be a good idea to call ahead or swing by during a slow part of the day. Best of luck to you Fran - thanks! read more