First time customer at Boston Auto Works......Definitely will not be the last!! Fast, friendly and…read morehonest service. Fair Prices and top quality work. I highly recommend Boston Auto Works. Five stars *****

Took my car to Boston Auto looking for a second opinion on my 2019 Suburu accent that the…read moredealership had quoted about $10,000 in repairs. The team at Boston Auto was honest, efficient and helpful by assessing my whole vehicle and ended up completing the maintenance quoted from Suburu for about a third the price. The team was very open about exactly what they were doing with the car and pricing. Great experience and will always take my car here!

Great guys. I've gotten brakes and rotors done on two different cars here. The work has always been…read moretop notch. They don't like using cheap parts, and they don't like doing band-aid fixes. If you're looking for a cheap and dirty repair place, this isn't it. They are going to charge you a fair price to get the job done right. The inside waiting area has a lot to be desired. If you can't get home it's probably better to run across the street to Donut King and have a donut and a coffee while you wait.

It's better to shop around before going ahead with pricing here. My wife went there for a tire and…read morewas charged double the cost of Towne Fair Tire. Out the door price was 1/2 of these guys. When my wife pointed it out they refunded $100.

I can't say enough good things about this shop! As a young woman, it can be intimidating dealing…read morewith car issues and not knowing who to trust--but these guys have been nothing but honest, fair, and incredibly helpful every single time. They've fixed my car multiple times the same day, given me very reasonable prices, and always made sure I left feeling confident about the work done. I've never once felt taken advantage of or pressured into unnecessary repairs. I'm writing this review because they truly deserve the recognition--good, trustworthy auto shops like this are rare, especially in the Boston area!

disappointed in the service here. lack of knowledge and unwilling to work with a paying customer.read more

I recently came here for the first time for an oil change. I would definitely recommend this place…read more I received my car same day, the oil change was reasonably priced (about $60 for my car), and the employees very friendly. After dropping my car off, I received an electronic invoice with a cost estimate and detail of services. You have to electronically accept or decline the services on the invoice before they start working on the car. This is super helpful and transparent. While inspecting my car during the oil change, they discovered my car needed additional work. They sent an updated invoice with the estimated cost and details of the recommended additional work, as well as pictures. Same thing, you have to accept or decline before they proceed. I really appreciate the transparency and good customer service here.

The team helped me when my brakes were acting up - and they made sure my car was safe! I will…read moredefinitely continue to use them in the future

Dave's Auto did a state annual inspection for my car in April, and the car failed inspection. I…read morethen had a 60-day period to have it reinspected at the same location for free, or be required to pay again for a new inspection. Because it was not initially clear what code was causing the check engine light, I had to drive the car long distances after each repair was made, until eventually the check engine light stayed off. I called Dave's Auto each morning to ask for help with diagnosing and repairing the car, each time they would tell me yes, I could bring the car in that morning. I would show up within 20 minutes only to be told they could not take my car and to come back again the next day. In order to get the work done in a timely way with better communication, I ended up taking the car to other mechanics for diagnosis and repair. In June when the repairs were finally completed and all was set for reinspection, I called Dave's Auto to ask them to reinspect my car. They told me their machine was broken and to call back the next day. When I called back again, I was told the machine would not be repaired until after my 60-day period was over. Since their machine was broken and they were not able to provide the standard free reinspection, I asked them if they would give me a refund for the original inspection they did, and they said no. While some of their customer service was good, some of it was unhelpful or rude, and overall they did not resolve my problem or communicate effectively.

Great local auto shop for small repairs and emissions testing. We were able to get our emissions…read moretesting done here and also plug our tire without charging us even though they couldn't do a full repair on it. The folks there are so friendly - they gave our toddler toy cars and stickers to take home, and he had a great time watching them work from the lobby.

Owner is so friendly, the staff is knowledgeable. I love the place . Good place to go service is…read moregreat

My family and I have been coming here for a while and have consistently received friendly, fair and…read morefast service. The price of the service is lower than the market, the work is reliable and I have never had to return (I always follow Hannibal's advice). Hannibal and his team are very valuable to me knowing that I can come here and get an honest evaluation of what my vehicle needs and not have to worry about the price being unfair. Hannibal's patience makes him a pleasure to work with. I can not recommend enough.

My name is Joe. Dave, Shelby and Anthony are GREAT. I called them on Tuesday last week to have work…read moredone on vehicle. They not only scheduled me for that Thursday, but I had my car ready for pick up by Noon. I shopped around for pricing on my Transmission fluid flush and filter. called 3 different places, including a local transmission place. Dave's price beat them all big time, by almost half the price at one location. I will definitely go back. I highly recommend. *****

Dave's Auto did a state annual inspection for my car in April, and the car failed inspection. I…read morethen had a 60-day period to have it reinspected at the same location for free, or be required to pay again for a new inspection. Because it was not initially clear what code was causing the check engine light, I had to drive the car long distances after each repair was made, until eventually the check engine light stayed off. I called Dave's Auto each morning to ask for help with diagnosing and repairing the car, each time they would tell me yes, I could bring the car in that morning. I would show up within 20 minutes only to be told they could not take my car and to come back again the next day. In order to get the work done in a timely way with better communication, I ended up taking the car to other mechanics for diagnosis and repair. In June when the repairs were finally completed and all was set for reinspection, I called Dave's Auto to ask them to reinspect my car. They told me their machine was broken and to call back the next day. When I called back again, I was told the machine would not be repaired for until the following week, after my 60-day period was over. Since their machine was broken and they were not able to provide the standard free reinspection, I asked them if they would give me a refund for the original inspection they did, and they said no. While some of their customer service was good, some of it was unhelpful or rude, and overall they did not resolve my problem or communicate effectively.

Wonderful people to work with! Just bought a car here and it was so easy and they were so straight…read moreforward. I went to about 5 other dealerships and was so upset with how I was treated and lied to. These guys were awesome.

I called and the girl who answered was helpful right away. The scheduled me for new tires the next…read moreday and I was able to just drop off in the morning and come back later. Everyone was kind and helpful. Don't know a ton about tires but I did check the internet and it does seem like I got a good value - ultimately just happy to be supporting a small business! Also happy that they do free tire rotations every 5000 miles so I will definitely be coming by for that as well

My family has been using Brilliant Tire for years, and our experience has been great. Harvey, Bob…read moreand the entire Brilliant team are highly skilled in what they do, honest, and fairly priced. At these three most important components to a successful business, they are truly exceptional!

Mike is the best! Twice he has helped me out, and right away. He fixed a problem that two other…read moremechanics couldnt, and did it in 10 minutes. He didnt even charge me. Hes very knowledgable and isnt going to try to shade you. I wish I had found this place earlier!

Took my Jeep Liberty in for transmission work that thankfully wasn't a bank breaker! Mike the…read morehead/owner mechanic is a straight up professional. Our truck started experiencing weird transmission issues that were quickly becoming major damage issues. Dealer was first thought but I knew it would be super expensive just take a look and access damages. After a quick shop around in area I came across several mechanics that serviced Jeep transmission and sent out requests for an appointment. Cars R Us responded with a phone call and an appointment. I called back explained my issues and they had an idea of what was going on with my problems, I had researched before hand and they were spot on! Dropped off truck next day and had it evaluated by end of day with a plan and service plan. Next morning got a full cost estimate and was blown away by the professionalism and honest assessment They gave me. Felt comfortable with assessment and agreed to work. Took them late morning into early afternoon and got call back when done. Picked up car ready for summer weekend. He explained clearly what work was done and showed old parts that needed replacing, even giving decent assessment on what to expect and possible future wear and tear on transmission. That afternoon we took off to Harwich port out on cape and put the old buggy through the rigors of cape traffic, So Far So Good!! Plus one day of a typical Boston trafficked commute I can happily write this review knowing Mike his fellow mechanics at Cars R us did an incredible job for a great price and Reliable work! Will be making another appointment soon for additional work to keep the old Jeep running. PS. Make sure to call them directly and make appointment. They busy garage, work on domestic and foreign very busy crew.