Took my car to Boston Auto looking for a second opinion on my 2019 Suburu accent that the…read moredealership had quoted about $10,000 in repairs. The team at Boston Auto was honest, efficient and helpful by assessing my whole vehicle and ended up completing the maintenance quoted from Suburu for about a third the price. The team was very open about exactly what they were doing with the car and pricing. Great experience and will always take my car here!

The shop identified issues missed by the dealer. Provided clear communication, estimate and…read moredocumentation of all repairs. Also provided the needed extras like tire rotation and balancing and oil change!! They finished quickly and returned the car just when promised. Highly recommend!

I receive great service every time I go to John's Gas. They are always accommodating.read more

I have used John's Autobody at least three times now in the past years and have always found them…read moreto be so accommodating. You can usually get in there that day or certainly the next day in the morning. They have plenty of room for cars even if they have to stay overnight. It's a great location. I found the prices very reasonable with all their services. They are a nice group of people.

They are incredible!! I just brought my car in this morning because it was burning oil and the…read moreengine and oil light were on. I figured that the slow oil leak finally gave out with the cold weather and the gasket blew in the engine. I honestly figured I would be scrapping my car today. After walking over and talking to one of the mechanics, Jerry. He told me to pull my car around and he would check it out for me today and give me a call if it's fixable or not worth it (I told him I didn't really want to put money into the car). He said they were super busy today but he will squeeze me in. Once I got there he asked if I could hang for a few min to diagnose the car and checked it out immediately. After lifting the car and checking everything they realized it was a clogged oil filter. It was so clogged that oil wasn't passing through and some of it was leaking everywhere. When they removed it I think a few of the guys got covered in oil (I kinda felt bad to be honest but they all laughed it off). Because oil got everywhere they also proceeded to clean underneath my car with some foam stuff and then ran it a little to burn what was left off. They were incredibly funny, helpful, patient, personable and honest. I spoke mostly to Jerry and the gentleman inside at the register who was also amazing. Even though I live 30 min from here and they helped me in a pinch, I will definitely bring my car back if anything else goes wrong. Service was incredible.

I can't say enough good things about this shop! As a young woman, it can be intimidating dealing…read morewith car issues and not knowing who to trust--but these guys have been nothing but honest, fair, and incredibly helpful every single time. They've fixed my car multiple times the same day, given me very reasonable prices, and always made sure I left feeling confident about the work done. I've never once felt taken advantage of or pressured into unnecessary repairs. I'm writing this review because they truly deserve the recognition--good, trustworthy auto shops like this are rare, especially in the Boston area!

The team helped me when my brakes were acting up - and they made sure my car was safe! I will…read moredefinitely continue to use them in the future

I recently came here for the first time for an oil change. I would definitely recommend this place…read more I received my car same day, the oil change was reasonably priced (about $60 for my car), and the employees very friendly. After dropping my car off, I received an electronic invoice with a cost estimate and detail of services. You have to electronically accept or decline the services on the invoice before they start working on the car. This is super helpful and transparent. While inspecting my car during the oil change, they discovered my car needed additional work. They sent an updated invoice with the estimated cost and details of the recommended additional work, as well as pictures. Same thing, you have to accept or decline before they proceed. I really appreciate the transparency and good customer service here.

Great local auto shop for small repairs and emissions testing. We were able to get our emissions…read moretesting done here and also plug our tire without charging us even though they couldn't do a full repair on it. The folks there are so friendly - they gave our toddler toy cars and stickers to take home, and he had a great time watching them work from the lobby.

Dave's Auto did a state annual inspection for my car in April, and the car failed inspection. I…read morethen had a 60-day period to have it reinspected at the same location for free, or be required to pay again for a new inspection. Because it was not initially clear what code was causing the check engine light, I had to drive the car long distances after each repair was made, until eventually the check engine light stayed off. I called Dave's Auto each morning to ask for help with diagnosing and repairing the car, each time they would tell me yes, I could bring the car in that morning. I would show up within 20 minutes only to be told they could not take my car and to come back again the next day. In order to get the work done in a timely way with better communication, I ended up taking the car to other mechanics for diagnosis and repair. In June when the repairs were finally completed and all was set for reinspection, I called Dave's Auto to ask them to reinspect my car. They told me their machine was broken and to call back the next day. When I called back again, I was told the machine would not be repaired until after my 60-day period was over. Since their machine was broken and they were not able to provide the standard free reinspection, I asked them if they would give me a refund for the original inspection they did, and they said no. While some of their customer service was good, some of it was unhelpful or rude, and overall they did not resolve my problem or communicate effectively.

Owner is so friendly, the staff is knowledgeable. I love the place . Good place to go service is…read moregreat

My family and I have been coming here for a while and have consistently received friendly, fair and…read morefast service. The price of the service is lower than the market, the work is reliable and I have never had to return (I always follow Hannibal's advice). Hannibal and his team are very valuable to me knowing that I can come here and get an honest evaluation of what my vehicle needs and not have to worry about the price being unfair. Hannibal's patience makes him a pleasure to work with. I can not recommend enough.

My name is Joe. Dave, Shelby and Anthony are GREAT. I called them on Tuesday last week to have work…read moredone on vehicle. They not only scheduled me for that Thursday, but I had my car ready for pick up by Noon. I shopped around for pricing on my Transmission fluid flush and filter. called 3 different places, including a local transmission place. Dave's price beat them all big time, by almost half the price at one location. I will definitely go back. I highly recommend. *****

Dave's Auto did a state annual inspection for my car in April, and the car failed inspection. I…read morethen had a 60-day period to have it reinspected at the same location for free, or be required to pay again for a new inspection. Because it was not initially clear what code was causing the check engine light, I had to drive the car long distances after each repair was made, until eventually the check engine light stayed off. I called Dave's Auto each morning to ask for help with diagnosing and repairing the car, each time they would tell me yes, I could bring the car in that morning. I would show up within 20 minutes only to be told they could not take my car and to come back again the next day. In order to get the work done in a timely way with better communication, I ended up taking the car to other mechanics for diagnosis and repair. In June when the repairs were finally completed and all was set for reinspection, I called Dave's Auto to ask them to reinspect my car. They told me their machine was broken and to call back the next day. When I called back again, I was told the machine would not be repaired for until the following week, after my 60-day period was over. Since their machine was broken and they were not able to provide the standard free reinspection, I asked them if they would give me a refund for the original inspection they did, and they said no. While some of their customer service was good, some of it was unhelpful or rude, and overall they did not resolve my problem or communicate effectively.

Wonderful people to work with! Just bought a car here and it was so easy and they were so straight…read moreforward. I went to about 5 other dealerships and was so upset with how I was treated and lied to. These guys were awesome.

I'm Californian, so before you read further understand that I have never experienced what you…read moreBostonians consider a pothole. Because what I hit wasn't a pothole. It was living breathing organism that took out my rear tire and spit it out in pieces. I was fortunate enough to take an exit close to this tire shop as they went above and beyond to just get me back on the road. I have a Tesla Model X with an unnecessarily complicated tire size and Harvey spent hours trying to find me a size that fit. Stephanie at the front was helpful and even made fun of my car, which I deserve because I make fun of it too. Thank you guys so much!! This place needs more stars.

I called and the girl who answered was helpful right away. The scheduled me for new tires the next…read moreday and I was able to just drop off in the morning and come back later. Everyone was kind and helpful. Don't know a ton about tires but I did check the internet and it does seem like I got a good value - ultimately just happy to be supporting a small business! Also happy that they do free tire rotations every 5000 miles so I will definitely be coming by for that as well

Took my Jeep Liberty in for transmission work that thankfully wasn't a bank breaker! Mike the…read morehead/owner mechanic is a straight up professional. Our truck started experiencing weird transmission issues that were quickly becoming major damage issues. Dealer was first thought but I knew it would be super expensive just take a look and access damages. After a quick shop around in area I came across several mechanics that serviced Jeep transmission and sent out requests for an appointment. Cars R Us responded with a phone call and an appointment. I called back explained my issues and they had an idea of what was going on with my problems, I had researched before hand and they were spot on! Dropped off truck next day and had it evaluated by end of day with a plan and service plan. Next morning got a full cost estimate and was blown away by the professionalism and honest assessment They gave me. Felt comfortable with assessment and agreed to work. Took them late morning into early afternoon and got call back when done. Picked up car ready for summer weekend. He explained clearly what work was done and showed old parts that needed replacing, even giving decent assessment on what to expect and possible future wear and tear on transmission. That afternoon we took off to Harwich port out on cape and put the old buggy through the rigors of cape traffic, So Far So Good!! Plus one day of a typical Boston trafficked commute I can happily write this review knowing Mike his fellow mechanics at Cars R us did an incredible job for a great price and Reliable work! Will be making another appointment soon for additional work to keep the old Jeep running. PS. Make sure to call them directly and make appointment. They busy garage, work on domestic and foreign very busy crew.

Mike is the best! Twice he has helped me out, and right away. He fixed a problem that two other…read moremechanics couldnt, and did it in 10 minutes. He didnt even charge me. Hes very knowledgable and isnt going to try to shade you. I wish I had found this place earlier!