I have been here twice with my Toyota Corolla 2016 for oil change. The man is very honest and up…read moreforward about the issues on your car. My car's oil filter housing was tighten to tight and he wanted me to buy a new one in case that it breaks . The oil filter housing is made of aluminum. They ended up removing without breaking it. I just returned the oil filter housing to the dealership. I would recommend him for the quality of service for the price

I brought my car here after noticing a leak underneath my vehicle. I didn't initially know what the…read moreleak was, but I was told that it was power-steering fluid and that I needed to replace my steering rack. I was told the repair would cost somewhere between $2,000-$3,000, and I was also told, "If I were you, I'd get a new car." Because that was a major repair and a significant amount of money, I decided to get a second opinion from JT Auto in Braintree. JT Auto inspected my vehicle and found that my steering rack was actually still good and did not need to be replaced. They found that the power-steering fluid was coming from an issue with the hose/line connection, along with an alignment issue and damage to a rear component from the road impact I had experienced. I'm extremely grateful that I got a second opinion because I could have spent thousands of dollars replacing a steering rack that didn't need to be replaced. I was also told I should consider getting another car, which made me believe my vehicle was in much worse condition than it actually was. I understand that mechanics can have different diagnoses, but being told I needed a $2,000-$3,000 steering rack and that I should get another car, only to have another shop inspect it and tell me the steering rack was fine, was extremely frustrating. I strongly recommend getting a second opinion before agreeing to a major repair here.

Brian of Sullivan Tire, Braintree helped me in choosing a right tire for my Ford Explorer and took…read morecare of my concerns about the safety of my vehicle. I am completely satisfied with his expertise and the quality of work done. Thank you Sullivan Tire Braintree.

I had tires installed by Sullivan Tire, and about a year later one wheel developed a bead/rim leak…read more At first, I simply added air every so often and didn't think much of it. As time went on, however, the leak became more frequent, and eventually other wheels began showing the same symptoms. When I finally removed the wheels and inspected them, I found that three of the four wheels had very similar issues. All three had bead leaks, and the leaks were occurring at or immediately adjacent to the clip-on wheel weights. Two of those wheels also had additional bead leaks in other areas of the rim. I also noticed that old adhesive residue from previous stick-on wheel weights had been left on the inside of the rims, which made me question how thoroughly the wheels had been prepared and balanced. I've owned vehicles for over 30 years, and while I understand that a single tire can develop a rim leak over time, I've never experienced three out of four wheels developing nearly identical bead leaks. One leaking wheel could easily be normal wear or coincidence. Three wheels showing the same pattern, including leaks right next to the clip-on wheel weights, made me question whether there was a problem with the original tire installation, bead preparation, wheel-weight installation, or balancing process. I brought my concerns to Sullivan Tire because I felt this pattern deserved a careful inspection before assuming it was simply normal wear. Instead, I was told I would have to pay to have the wheels repaired. I was disappointed that the possibility of a workmanship issue wasn't given more consideration before asking me to pay again. Because I no longer have confidence in the original installation, I now have to take my vehicle to another professional tire shop at my own expense to remove all of the wheel weights, inspect the wheels, clean and reseal all four bead seats where necessary, and rebalance all four wheels. I don't believe a customer should have to pay a second time when three of the four wheels develop the same type of problem after the original installation. At the very least, I expected Sullivan Tire to thoroughly investigate the repeated pattern of leaks before asking me to pay for additional repairs.

Nate was super helpful and was able to diagnose our tire issue, excellent customer service!read more

Stay away from this place. I scheduled an appointment, arrived on time, and it still took four…read morehours to change four tires. If it's going to take that long, what's the point of scheduling an appointment at all?

I will not be taking my car anywhere else for regular service. This place is great…read more I called on Monday for an oil change and inspection sticker. I said I would like to drop the vehicle when they open at 7:00AM on Tuesday and get a ride to work from the courtesy van. I explained that I would need the my vehicle back at noon. They said "Sure. We will see you tomorrow morning." I dropped off my car and the courtesy van was already out front to take me to work. The driver was courteous and the van was clean and warm (it was about 0 degrees that morning) He even asked if he could pick me up at noon. This is not necessary but it says a lot about the service they provide. I got a call at 10:30AM informing me my vehicle was ready. I showed up, paid and was handed my keys. No up sell, no hidden fees, no BS. Everyone I dealt with was professional and friendly. I had a great experience here and will be returning.

Saturday night I ran over a big piece of metal. I didn't have a spare so I had AAA tow my vehicle…read moreto this Sullivan tire. Closed Sunday but when I called Monday they were able to look at it right away. They were able to remove the metal and it did not actually puncture the tire. No repair or replacement needed. They didn't even charge for the removal or inspection all tires. Great service from this location!

Great experience. Really appreciate the thorough explanation of the maintenance - they showed a…read morevideo from under my jeep of what was broken, and pulled up a diagram on their laptop with how it is fixed/assembled. Very fair price for caliper replacement and brake flush. Will definitely return to this location for any future car maintenance.

So excellent. Spent time with me to review multiple tires before making a decision-the big name…read moreshop gave me one option.

After some aggrivation I must say that Sullivan did come through for me. Jill in the claims…read moredepartment grabbed the bull and made it all happen with little inconvnience to me. My vehicle was repaired and I did not have to deal with insurance. Overall a very good rating.

This shop left all 5 lug nuts loose on one tire. Objectively, this is extremely dangerous. Avoid…read morethis shop.

New tires on an FJ Cruiser. The tire recommendation they…read moremade was spot on. Installation flawless, balancing perfect, my truck has seriously never been this smooth before. Couldn't be happier, would highly recommend.

Wonderful experience all around, new to the area and called them asking if they could help patch or…read morereplace a tire. They said 'sure thing' . I came in the next morning, and they were extremely helpful and were able to repair my tire in less than an hour. Highly recommend this establishment.

Great service by John there. And a tad cheaper than others around. I needed 20" Blizzaks mounted to…read moremy GMC wheels for winter. He had it done under an hour. If I had to find a negative, it would be to clean up the parking area and make it easier to park. But aside from that, I'll be back. They were awesome.

I highly recommend Jimmy's tires for all of your tire needs! I got all four tires replaced last…read moremonth and Colby was so knowledgeable, patient, and helpful. When I ran over a nail yesterday, I went back to Jimmy's tires and Colby patched it up in less than 30 minutes. If you're in the Boston area and need a tire repair, Jimmy's tires is the place to go!

Went in for simple oil change,air filter and cabin filter. $260and an hour and a half later it was…read moredone. The technician had more to talk about with other employees and the manager than do his job. There were 4 employees around my car trying to figure out how to install the filters. Don't come here. Go to jiffy lube

AVOID THIS PLACE AT ALL COSTS! Staffs were unprofessional and rude. I dropped by on an early…read moreweekday morning to ask if they could mount a brand new set of winter tires (bought from an online dealer) to a set of spare rims. The place was a ghost town and the staff still refused, saying it was not worth their time even though I was paying for it. On a different occasion, my wife's car had a flat on the way home so we had to get it patched here. They also did a complementary vehicle check and recommended a new engine air filter. We declined the service and went home. Five minutes after leaving the store, the engine was shaking itself out of the car every time I got on the gas pedal like it was being choked (not a problem before visiting the store). After limping home, I opened the engine air filter box and found a ball of leaves/debris shoved into the airbox, blocking the filter and preventing any air from getting into the engine. After cleaning out the airbox, the car ran perfectly fine as it did previously when I drove to the automotive parts store to get a new engine air filter.