I had the best experience here! They fixed my car in a timely manner and even cleaned it and all with a smile, so nice! I will definitely come back and Highly recommend. read more

Recently, someone scratched the side of my car (just the trim, thankfully) and my (front) license plate fell off. I took the car to Mike's Auto Body, since they were good to me when I went to them 10 years ago. Mike was very personable then. I dread going through the process of getting quotes etc. knowing that the price and time would be an inconvenience to my busy work schedule. I drove my car in, hoping they'd give me a quick estimate at best and an appointment for (an estimate) another time at worst. Eric came straight out, looked over what needed to be done (I also asked for some scratches to be buffed out) and gave me an estimate of time and price. The guys took my trim off whilst I waited, then I left to return a couple of weeks later to have the license plate and trim reattached, as well as scratches buffed out. Some of the scratches were pretty bad, but the staff warned me not to expect them to be perfectly removed, which was what I'd already suspected. For the price, they did a great job. Often times, I expect to be denigrated in one way or another (it's just my experience in life) when I seek service for my car, renovations to my house, etc... however, the staff at Mike's Auto Body have always been respectful toward me. Mike gave me the confidence to go back this time, so I assume the professional and respectful behaviour comes from the top down. I truly won't go anywhere else. The price, though excellent, was secondary to the professionalism and respect the staff show me. read more

I seriously couldn't be happier with Mike's Auto Body. I looked up every Hyundai-certified repair shop in Boston and decided to bring it to their Malden location after getting side swiped and needing both driver side doors replaced. The shop was super communicative, transparent, and efficient. They helped clarify miscommunications with my insurance company directly and kept me in the loop every step of the way. They even brought my car to the Wakefield location after I dropped it off at the Malden location to perform the repairs quicker and brought it back to Malden for me to pick up. Huge thanks to everyone in both locations! read more

Mike’s Auto Body - Body Shops Near Me - Malden, Massachusetts

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Absolutely impeccable service. My Mustang was keyed along the door, back and forth multiple times. I e-mailed Mike's, and they responded almost immediately. They were able to send me a reasonable quote online after I sent over some pictures of the damages. They were flexible with scheduling, I asked if I could drop it off on a Monday, so I could have it back by Friday. I dropped it off on Monday. The next day, I get a call from Mike letting me know that they were already finished, after only one day. He also said that the damage wasn't as bad as originally assumed, so he cut the quote in HALF. That's a level of honesty that can restore someone's faith in humanity. When I got the car back, it looked better than when I first bought it. It looked better than brand new. Couldn't have asked for better service! read more

Mike’s Auto Body - Before, key scratches - Body Shops Near Me - Malden, Massachusetts

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10/10. Professional, responsive and great to work with! Mike and his team are the best on the North Shore hands down. You would never be able to remotely tell where the damage was. Professional shop with etiquette and manors, honest people not looking to blow up the repair bill. Top notch highly recommended! read more

Had a c43 that needed to have the front end repainted due to myself driving like an idiot riding peoples behinds on the highway. They hooked me up with a great deal, great work performed and great time table. I came on the request of my detailer and I'm glad I chose them. read more

If you are a car enthusiast you know a good body shop is hard to find. Having owned over 25 vehicles I have had my fair share of bad experiences. Lady rear ended my F80 M3. The color is a hard color to match. I searched the internet for a good place. On my BMW forum people suggested Mike's in Malden. I looked up the reviews and they are all good. I made and appointment for Mike to fix it. It came out perfect. I highly suggest Mike's auto body!! You be the judge. read more

Mike’s Auto Body - Before - Body Shops Near Me - Malden, Massachusetts

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Mike's is such a great place. I had a dent in the left front bumper of my toyota camry. There was no real damage done, but it's my first car and it's a beautiful color so I wanted to get it fixed. Mike instantly knew what it was and how they would be able to fix it. He pulled the car in and within 15 minutes it was looking like new. I can't even tell there was a dent there. They know what they're doing here and they are very good at it. If I should ever need body work done on this car or future cars, I know I'm coming back here. read more

When my two year old Mercedes was in a parking lot accident in November that left the entire passenger side badly damaged, I was beside myself. A friend and fellow car lover recommended me to Mike's Auto Body. Being a skeptic of all body shops from a past experience, I poured over reviews, but only found positive feedback. I reached out to the owner, Mike, on IG and after our conversation I felt comfortable enough to tow my car to his shop from the place I had originally sent it to. The first time I visited the shop to sign paperwork, I felt good about my decision to bring my car there. Everyone was friendly and reassuring. Heather in the office was kind and helpful. Mike was patient and took the time to discuss all of my concerns. The repairs took a month due to the extent of the damage. The entire time I waited for my car to be ready I was nervous of how it would come out. I didn't think it was possible my car could ever look the same. I even planned on selling it as soon as I got it back. My sentiment changed the day I picked my car up- it looked amazing, it looked new again. The paint job was the best I've seen. To further reinforce my conviction, a week later I took my car to my Mercedes dealership for maintenance and asked my service advisor if he could tell where my car had work done- he couldn't. I was so impressed with the high quality of work that I even sent another car of mine here for some paint work since then. Thank you to Mike and his team for exceptional service. read more

Mike’s Auto Body - Before - Body Shops Near Me - Malden, Massachusetts

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Working in the industry and having been to a handful of body shops before, I can say without a doubt that Mike's has been the best experience by miles. Mike's is everything you would want in a bodyshop without the uneasy feeling that some other places give you. The repair was done quick, efficient, and came out better than I had ever expected. Even living an hour + away I will come back time and time again! read more

Great painting/body work but very sloppy attention to detail. Have a 2 foot rubber gasket/trim piece that was left uninstalled in my BMW engine compartment. Could have cost SERIOUS damage if it fell down into the serpentine belt. STILL cannot locate where it belongs after suggestions from Mike's. Upon searching again today I found a left behind screw driver in the engine compartment as well. Really...? read more

My car had damage from a large tree that dented the hood and scraped most of the panels. The hood was replaced with a factory hood, all badges and affected lenses were replaced, and the entire car was repainted. I am extremely impressed with the flawless paint job, the fit and finish of all panels, and final reassembly of the car. The finish is literally better than a new car finish. I had additional work performed, including powder coating of the rims and refinishing the front bumper, and again, the workmanship is excellent. Lastly, the professionalism of the team is A-1. They provided a detailed schedule that was achieved on time, they were always very helpful and courteous, and they contacted me periodically with updates throughout the process. Great results! read more

I got clipped by a cab in NYC less than a month after buying a 3 year old BMW. It was heartbreaking considering the honeymoon with my new car had just started! After reading the Yelp reviews and lurking on BMW forums, I ended up at Mike's. Mike did an amazing job on my car. The paint match was flawless, and the car came back to me quite possibly looking better than when I bought it. These guys really care about cars and their customers, and I don't hesitate to give them 5 stars as they really went above and beyond and paid attention to the important details. As AC said, they really are committed to fixing things "correctly and completely" and Mike personally explained to me what parts he was going to use and why. They got the car back to me even sooner than I expected and the whole experience was completely painless. Also, I want to add that after my experience working with Progressive on this claim, I'm switching insurance companies. Make sure you read the fine print. Yes the online agencies are convenient when it comes to signing up, and they offer good rates at the outset. But do your homework! read more

They reached out to me and we got our car in. I think all businesses deserve a second chance. It's taking a bit though but I think it was due to an appraiser. Will update again once the car is all done! Update: picked up our car today and they did an amazing job. Highly recommended! read more

I have been to Mike's for body work on two separate occasions. Back in 2011, I had some minor damage on a panel on my BMW Z3. Based on a recommendation, I took the car to be repaired at Mike's. I wanted to make sure that the work was done right, and I was not disappointed. The end result was flawless. On a more recent occasion, I brought my Jetta in to fix some front bumper damage from hitting a stone. I had also brought it to two other auto body repair shops for quotes, both of which had told me that I would need a whole new bumper. Eric at Mike's assured me that he could make it look like new for about half the cost of replacing it. Once again, I was highly impressed with the result and was also relieved that I saved hundreds by bringing my car to Mike's rather than either of the other two shops. read more

Well it was a beautiful Saturday afternoon in November when I got into an accident with front end damage to my car. I called the office(Eric) set up to drop the car off that Monday to have insurance take a look at it. Everyone was very professional and helpful. They set me up with a rental( through my insurance) kept me updated with their facebook page (pictures that showed the progress of the car). I got the car back in timely fashion and it came out better than when I picked it up brand new. Mike worked his magic on the car and can't be any happier with the final product. They actually fixed a factory defect with the hood and front bumper, so it looks better than new. I suggest Mikes to anyone looking for Auto body work. Great quality and stand up guy's that work there. A+ read more

Mike runs a very honest business. I was looking for someone to install a new body kit and fog lights on my car and I wanted to make sure that the place I went to did it right. You want to make sure they follow instructions by the manufacturer, does it with a nice touch (using the right tools, applicants, etc), and puts it on straight and leveled. Mike understands all of this and treats your car as if it is his own. Before I ever walked in the door, I called from home to get a quote. Mike refused to give a quote until he looked at the parts and your car, which is a very good sign. Otherwise people make promises they can't keep. I emailed him the parts I am looking to install and how much I am paying for them. Mike immediately called the manufacturer to see if he can get the parts for even cheaper than I could and pass on the savings. It wasn't cheaper but the gesture I certainly appreciated. I brought the parts to his garage as soon as I got them and Mike and his crew went straight to work. They got me a discount for a rental car at Enterprise for one day. I hoped for a FREE rental but you can't have everything. I came back the next day to see the car and it was flawless. It has been 4-5 months since the service and my car has no problems (rust, electrical problems, everything still tightly attached). Everything good. With the labor all added up, it cost ALOT more than the Dealerships quoted me. However, I just can't trust a kid car mechanic at a dealership that just changes oil everyday to handle bodywork correctly. Aesthetics to a car is important to everybody and I'd have to live with it if they were to screw it up. Mike's knows his stuff having worked on autobody and building cars for most of his life. He builds porsches and races them! He and his veteran crew obviously knows his stuff! So glad I went to Mike's and will surely go back if I ever have any bodywork to do! Thanks Mike!!! read more

I came to Yelp as I typically do to find the safest bet for whatever I need. Mike's was the best rated in the area and thankfully was just a 20 minute walk away. I brought in my car which had been hit while being parked on the street by my house. No idea who did it, and because of that, my insurance company said it wasn't covered. EEP! Thankfully Mike understood my situation and worked with me to come up with the minimum # of repairs and parts necessary to get it safely drivable again and to take care of the biggest aesthetic issues. The car looks better than I thought it would; you wouldn't know it was hit unless you looked really closely. I'm really happy with his work. When I got my car back and drove to work, I noticed I had the sound of rushing air in the door when on the highway. I called Mike's and they said bring it over. He made adjustments right there and gave me a little jar of leftover color-matched paint so I could do some minor touchup stuff in the future. Nice touch! One thing you should know if your insurance company isn't covering your repairs is that they DON'T ACCEPT CREDIT CARDS! That's probably one of the reasons their rates are lower than a lot of other guys in the area. It's an inconvenience no doubt, and it may mean getting a bank loan if you have a huge repair, but it's cheaper for everyone in the end. Conclusion- Mike is a class act; an honest guy who runs a clean shop. If I need auto body work in the future, this is where I'll go. read more

Honest Car Repair Guy If you can believe it, I found an honest Guy to repair cars in Boston. Mike's Auto Body is the best. I just moved here from Florida and one of the worst things about moving to a new city/state is you lose your car guy. I went to several places to look at my girlfriend's car. She had a minor accident and needed some body work. I went to 3 places before Mike's always had that feeling that these guys were just looking to screw me. I went to Mike's and he was great. Price was far less than the other guys. He was open and honest about what needed to be done and what did not need to be done. I am not the type to write in these things, but these guys are great. I would trust Mike's advice on anything relating to cars. read more

No one is ever happy to go to the auto body shop....either someone did something to your car, or you did. Either way it's not a place that anyone looks forward to visiting. I had a completely different experience at Mikes Auto Body. Mike and Samantha were so nice, and that was comforting because I had just put a scratch on the bumper of my fiancées new car. Mike explained how they would fix the scratch, and Samantha kept me informed on when to expect the car to be ready. It looked brand new after they fixed it, and I would recommend Mikes very highly. I'm not at all surprised that they did such a great job because I was recommended to them by Craft Detailing, which also has above and beyond great service. Excellent results! read more

It's a Saturday afternoon with a snow storm looming. I can't get work done on my car during the week because of work, so I was determined to make it happen today. I'm new to the area, and had no references for mechanics or auto body technicians. I thought that, combined with my Missouri plates, would do me few favors in this search. I called Mike and he was the only person I'd called that said, "sure, come on in and I'll take a look". He charged me less than anyone else quoted me, despite the 'on the spot' demand. He went past the mirror replacement I came for by also repairing my loose door panel. Mike is a professional and competent guy who, from what I observed, cares a lot about what he does. I was communicated with clearly and honestly, and am completely satisfied with the work done. that's what makes this a five star review. I recommend anyone in Boston/surrounding areas that may be looking for an auto body guy to give Mike a call first. read more

First time ever needing to go to a body shop and Mike's has now placed the bar high. They did an excellent job repairing my Audi Q5. Had a motorcycle hit my back corner but Mike's made it good as new. And along the way repaired some nicks and dents around the vehicle for no charge. It's those little things that say a lot about a business. Wish I took before and after pics to post. But they did an awesome job and great customer care through the process. read more

*I don't feel like I can give a 5 star rating only because I haven't actually had any body work done here* Some nice person broke the driver's side mirror clean off my car one rainy night. After Honda quoted me nearly $200 for the piece of plastic that is my side mirror and an hours worth of 'labor' to reattach it, I decided I was better off on my own. I bought my own side mirror online and was left with only the mere dilemma of getting it back on my car. It was a Saturday and most shops were not able to squeeze me in. The ones that could wanted $40-$50 to do the work. I had heard good things about Mike's and decided to give them a call. Not only did Mike tell me to come right on down, but he popped the mirror on my car in just a few minutes and refused to take any money for such a quick and simple job. I finally forced him to at least take $10. I wouldn't hesitate for a second to reccomend Mike to others. Super nice, honest guy who doesn't take advantage of people that know nothing about cars! read more

Worst autobody experience yet. Bad paint match. Hidden damage, a repair paid for, that was cobbled together to get my car out the door. Body panels poorly aligned. Paint is cracking on plastic panels because they cut corners by not adding flex agent to paint. Stay away. read more

Mikes auto body has to be one of the best around. I went in a few days ago after someone ran into my car with a bicycle. showed mike and he told me he could fix it for $100. after being quoted around $300 by other repair shops it was a no-brainer. he even took out other scratches I had free of charge. while i was at the shop I wanted to go to the gym, so I told mike i was going to rent a Zipcar to take me there and back. he tossed me the keys to his car and told me to save my money. as if this wasn't enough, when I went to pay him he dropped another $20 off my total. all in all I hope I don't HAVE to go back there, but if anything happens to my car I won't hesitate to return. Mike is a class act and his service was top notch! read more

Do you own a performance Porche or a sad photo of you and Jeff Gordon? You do? Great! This is your place! However, if you don't, and if you value yourself and your time, stay away! I went out of my way to go to Mike's Auto Body on a friend's recommendation. The repair work? No better or worse than others. The time the repair took? Inaccurate quote (took more than a half-week longer than quoted) and difficult to get answers once my car was in their hands. The customer service? Sucks. When I dropped my car off, I talked with Eileen about my repair and about getting a price quote for me on a tire pressure sensor since mine is faulty. She tried to look it up right then and couldn't find it, so she wrote a post-it note about it and stuck it on the front of my file. Great. So fast forward to the day AFTER my car is supposed to be ready, and I call to find out the status of the repair. Eileen tells me she can't say for certain but will call me back the next day. I ask about that mechanical part, and she says she'll look into it. Two days later, I call back to find out the status of my car (since she never called me as promised the day before), and she tells me it'll be ready in the next couple of days. I ask her again about the price on that mechanical part. She says she's not sure and says it's not necessary. I tell her I realize that but I'd like to know none-the-less because I've been quoted both $20 and $900 for this part and would like to know which it is. She says she'll look into it. A couple days later, I am finally able to pick up my car. Eileen isn't in, but Mike is. I pay for the repair and ask him about the part. He tells me it isn't necessary. I know. But how much is it? He has no idea. Says he hadn't heard about it until that point. I point to my paperwork on the "to shred" pile and point to the post-it note right on top. He says he'll look into it first thing Monday morning. That was a week ago. I called today to ask about the price on the stupid part. Mike answers the phone and initially tells me this is the first he's heard about my asking about this. Really? Dishonest or early onset Alzheimer's is what I am thinking. Anyway, he then rethinks this course of action and tries a new one. "We don't do mechanical work here." I am not asking you to do the work at this point; I just want to know the cost of the part. His response? He got rude with me. Ok then, I have no intention of bringing any further work to you - ever. And then he hung up on me. So if you'd like to drive to a totally inconvenient location, have your repair take longer than quoted, deal with radio silence on the status of the repair, and essentially get treated like something on the bottom of my dog walker's shoe because you don't have a performance Porche, this is your shop. However, if you have a shred of intelligence or self-respect, stay far, far away! read more

Mike did a fantastic job taking a dent out of my Honda S2000. That car is my baby and I can't tell at all where the dent was. They were friendly, flexible, cleaned my car before I picked it up, and did excellent work on time and on budget. I referred a friend to them and she was equally pleased. read more

I've used Mikes Auto Body twice, once for insured work (after I was hit by someone else) an once for out-of-pocket work (a rock jumped out at me). Both experiences were excellent. In all my years of dealing with body shops, Mikes is the first one that gave me a timetable from the start and was able to deliver my car back to me on time. Their communication is excellent and their work is absolutely first rate. Just wished I had found them sooner! read more

Let's start with the fact that my truck is my absolute baby, never sees any real offroading and is washed multiple times a week. I was hesitant to try out a new shop after I backed into a pole (it came out of nowhere I swear) I had a huge dent on the side of my bed so it would need to be fixed and repainted. One shop said it could not be fixed but Mike definitely took care of it. After a couple of days in his shop my baby was beautiful again (I have before and after shots below). Overall Mike ran what seemed to be an organization and clean shop and it seems like he actually cares about the cars coming out as perfect as can be rather than some sleepy shops just trying to pocket any extra cash they can all day. Since my bed I've already hit him up for a couple of small things (door hinge, and door moldings) and they came out excellent as well. I hope you do well Mike you've got a customer for life right here. read more

Mike’s Auto Body - Didn't take too many pics of the dent but here is the best I have, also has some paint missing around the wheel well and taillight - Body Shops Near Me - Malden, Massachusetts

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Terrible customer service, never spoke with this so called Mike once.. Left my car there for a week to have some heavy scratches repaired they called me the day before I was due to pick it up to tell me they haven't touched or started work on it yet due to technicians being out sick(which was obviously a blatant lie) I know for a fact that had I been driving a Mercedes or wore a suit and tie I wouldn't have been treated as shitty as I was. So I told them to forget about doing the work and picked up my car because I was going on vacation, this so called Mike still didn't have the decency to offer me an apology in person even though he was there. I wouldn't go here unless you drive a classy European car or wear a suit n tie. read more

Mike and myself got off on the wrong foot and I wasn't sure if I should look at other local body shops. After Mike and I resolved the communication breakdown things went amazingly smooth and Mike kept me updated via email and telephone. Car looks amazing and I'm looking at having my wife's car cleaned up there a bit as well. Thx Mike read more

I got some scratches from a rear door to bumper on my brand new Porsche.... Several of my colleagues who drive bimmers recommended this place and I soon realized this place is also well known for Porsche repair. When I brought my car, Sam took care of it and well explained what they are going to do. Although they had special rates for some models like Porsche and BMW M, those rates were acceptable. AND IT TURNED OUT THIS PLACE IS LEGIT!!! I felt their engineers are real professionals and are proud of their works. The paint work on my car was fantastic!!! I highly recommend this place to any Porsche owner. read more

I love my car quite a bit; it's like my child. The last thing I want when I need work done is a body shop I need to babysit. I look for three basic things: 1 - Highest quality work 2 - Commitment to fixing things correctly & completely, regardless of pressure from insurance companies 3 - Good communication Mike's does all three. I had a relatively large repair done here about 20 months ago, and couldn't have been happier. The work was top-notch - the paint matched perfectly, and the car was mechanically flawless. Most cars are never the same after an accident; my car is as great as when I bought it. Recently I returned for an estimate on a much smaller repair, and Mike took the time to make sure his previous work was holding up & reiterated his commitment to fixing any future issues with his work. Everyone at the shop is a pleasure to deal with - office staff is willing to guide customers through the Mass. insurance jungle, and Mike is a true car guy. I'm hoping I don't have to return frequently, but if I do I'll be in good hands. read more

Highly Recommend, Reliable, Top Quality Work! I've known of many people that have had work done at Mike's and just recently had my first direct experience, in short: -Honest -Extremely easy to work with, worked out all insurance details directly and scheduled the rental company to pick me up from their shop. -Top quality work, my car is brand new and I can't tell where the work was done. It's clear they are trusted when you see some of the high end work they do on exotic cars. -Quick turn around Sean read more

AMAZING! If there is every anything good to come out of needing your car repaired it is finding a great place to get it done!! I was more than pleased with my experience here. They honestly helped to make the entire process as painless as possible.They worked directly with my insurance company to work everything out. They called me to keep me in the loop on the progress of my repairs and in less than a week my car looks great again and runs perfectly. I highly recommend this auto body. Places like this are few and far between. Definitely a 5 star experience!! read more

Chose Mike's for significant body work after an accident. I received my car back with quality, solid work, in a quick and timely manner. The office was friendly and easy to deal with. Handled the insurance company, paperwork, and was nice enough to even set up my rental car across the street. Went beyond my expectations. I would recommend. read more

If you are looking for the best body shop in New England, then look no further. The staff is friendly, knowledgeable, crosses every T and dots every I. Sam kept in constant contact me throughout the repair process, and Mike is the most talented painter that I have ever seen. The color on my car is not an easy one to match, and he hit the nail on the head. My car has honestly never looked better, and that includes the day that I drove it off of the lot at the dealership. Their attention to detail is second to none, and it shows in the quality of their work. There is a reason why Mike's Auto Body has a perfect 5 star rating, and you will see why when you put your trust in them. I live an hour plus away, and the ride is 1000% worth it when you place your trust in the best in the business. Trust me, you will not be disappointed from drop off to pickup. Thanks Mike and Sam for taking such great care of me and my ride read more