Since my previous review, the company reached out to me directly and took the time to explain the…read moreissues they were having with appointments. I really appreciated the professionalism and willingness to address my concerns instead of ignoring them. They also gave me helpful recommendations on the best way to schedule appointments going forward to avoid any future problems. It's refreshing to see a business that genuinely cares about customer experience and communication. That level of follow-up and accountability definitely improved my impression, and I appreciate the effort they made to make things right.

Had a 90 minute massage today probably the worst deep tissue massage I've had in years. It started…read morewith the masseuse stepping on my back which was ok but the rest of the massage was nowhere near a deep tissue worst than a regular massage. She will massage on one spot like my calf or my arm for a few minutes like barely putting pressure and the rest of 1hr and 15 minutes felt the same . Not sure if she was falling asleep or on her phone or something. I also had to put my own shirt on the whole where you put your face on to avoid the bad foul odor as if the sheet hasn't been changed for a while. Never coming back on this place.

This is the only massage location I would say I "regular" at. In the last few years I've come here…read moreMaybe 4-5 times. The massages are consistently very good. The staff are all very nice. I left a necklace there for almost a year and they kept it safe for me. I should really be coming in more often.

New owners, had the worst massage ever. Felt like somebody patted me, poured a bottle of oil,…read morepunched me and walked out twice to loudly conversation with her peers in anotner language. Miss the old owners and will NOT be going back.

This place is amazing. It's very nice, clean and quiet. The Massage therapist Mia she offered me…read moreprofessional and unique massage techniques at reasonable prices, this place effectively relieves the fatigue after a long day at work, making it an ideal place to relax both mind and body.

I found this place because of a Groupon deal they offered. My back hurts constantly and massages…read morehelp I actually don't trust chiropractors after having a laminectomy and severe pain after going to a chiropractor who did something wrong. This is in a great location for me except that you have to park on the street to get in the front door or walk all the way around the building. When I tried to walk in the back door, it was locked when I tried to call. No one answered. Another negative when I arrived she was the only one there so in the door open, she would leave to go see who came in or to answer the phone.that's not relaxing Once someone else showed up, the rest of my massage was very nice and I didn't have money for a tip so I immediately just bought another deal that they had which was two people for $99 for an hour massage. All this was great but about a week later another seven dollars came out on my credit card and I have no idea why. There was no receipt with the $99 Massage that I bought so I don't have a breakdown of charges to figure out what they're doing. But nothing is good about seeing a charger a week after you were in a business. I still plan on returning here. To be honest, good Massage places with reasonable prices are hard to find I truly wish I had cash and I wasn't running up my credit card just to try to continue living without pain-

I got the 60 minute massage with a table shower. The therapist did a great job, applied the perfect…read moreand made sure I was comfortable and warm. I definitely will return.

My review..My opinion..IJS....The best massage spot in the IE... My lady left I was soooo sad. I…read morestay home for about two months. The lady said we have other great people I said I'll try someone else. To my surprise, I found another great person..If you need a relief and restoring of the body mind and spirit stop by you want be disappointed...My review..My opinion..IJS

I've been going to KK Massage in Riverside for years, and they continue to exceed my expectations…read moreevery single time. Scheduling appointments is always quick and easy, and they are incredibly accommodating when it comes to finding times that work with my schedule. The therapists are highly skilled, professional, and attentive. They always make sure I'm comfortable. Every massage leaves me feeling relaxed, refreshed, and so much better physically. The atmosphere is welcoming, clean, and relaxing, which keeps me coming back year after year. It's hard to find a place that consistently delivers such high-quality service, but KK Massage absolutely does. If you're looking for one of the best massage experiences in Riverside, I highly recommend KK Massage. Outstanding service, talented therapists, and a business that truly cares about their customers.

I went for a 90 minute massage which was my fourth time here and it was wonderful!!! Alina was such…read morea great massage therapist. I had knots in my back and she really worked on them. I had carpal tunnel surgery 3 weeks ago and she worked on my hand. I highly recommend this place.

You get your moneys worth in this place. I have been to massage places that charge three times as…read moremuch and got half as good of a massage than what i got here. Really good for the price and hit the spot after ridding a motorcycle for 5 hours. room was clean and did not look bad. I have seen worse for same amount of money and not as good of a massage. So if you want a good massage but on a budget , it is a place to go. If you want to pay much more and be in an area with whistles and bells and pay for that experience then this is not the place for you.

I got the combo a massage. It wasn't very good. The lady got on my back and used her knees to…read moremassage which almost hurt. It wasn't pleasant at all. Will not be returning here.

I left so sore. I do not like that they start the massage with no privacy. It's bright and noisy!!…read moreNeed to get some blinds from letting the sun come in... how can that relax you. Then people walking in or having conversations. Then disrupt your massage to transition you to another room for the full body massage. Yeah not a fan of the set up.

I love Foot Reflexology establishments and was very happy to find this place near my parents' home…read more If you know what to expect with these type of places, then you will enjoy it. Jennifer, my masseuse gave me just enough pressure and didn't hurt me or bruise me like some places do, so I was very happy about that! I will definitely return and ask for her again. The ladies working the front desk are also very friendly. You have to pay first before your massage but that was not a big deal for me. Overall, I had a lovely experience and would definitely come back.

First, you don't leave a client in the massage table so you can answer a phone call to be gone for…read morea few minutes - yes this was my experience at Rainbow Spa. The massage was so-so, I feel like my kids can do a better job by walking in my back. I even requested for my masseuse to massage it harder but she's just very weak. The place looks weird with colored Christmas lights in the room and she did not even massage my feet even if I signed up for the whole body massage. Definitely not going back.

Enjoyed my massage here! Service was polite and professional, Jenny was attentive to tense areas in…read moremy back and delivered great care. Highly recommend, would love to return.

This location is a bit far from where I live, but I've been coming to this massage therapist for…read moreover six or seven years (as far as I can remember). I've tried other massage places during that time, but I always end up coming back here. Their service is consistently excellent, and they always meet -- and often exceed -- my expectations. Highly recommend!

Since my previous review, the company reached out to me directly and took the time to explain the…read moreissues they were having with appointments. I really appreciated the professionalism and willingness to address my concerns instead of ignoring them. They also gave me helpful recommendations on the best way to schedule appointments going forward to avoid any future problems. It's refreshing to see a business that genuinely cares about customer experience and communication. That level of follow-up and accountability definitely improved my impression, and I appreciate the effort they made to make things right.

I purchased a Groupon for a 90-minute couples massage as a Valentine's gift for my husband. I…read morecalled in advance and scheduled our appointment for Friday at 1:15 PM. The woman on the phone confirmed the time and took my cell number for the reservation. She said that was the only available slot, so we arranged our schedule around it. Later, I received a call from a man who did not speak English well. He told me to make sure we were not late because they were booking appointments back-to-back. I assured him we would arrive early. We arrived at 1:00 PM for our 1:15 PM appointment. A man came out from the back, I told him we had a 1:15 appointment, and he said "no" and walked away. A woman then came from behind the curtain (it appeared they were actively working on clients while also handling the front desk). She checked her book, confirmed our time and my phone number -- and then told us they had given our appointment to someone else. When I asked if we could reschedule, they said no because they were fully booked. As a "sorry," they offered us a reusable water bottle. I declined. That does not make up for giving away a confirmed appointment. It was Friday. My husband took the day off so we could enjoy this together. We drove to Riverside specifically for this experience. Instead, we were turned away even though we were early for our confirmed appointment. In hindsight, it may have been a blessing. If a business is double-booking clients and trying to operate as massage therapists and receptionists at the same time, it raises serious concerns about professionalism and organization. Very disappointing experience. I would not recommend.

First time in today and will definitely be back! I got the Groupon and I would definitely recommend…read moreless than $100 for 90 minutes and great service! Was exactly what I was looking for:)