Pros: Clean facility, quality massage, calm ambiance, (music and fountain), communicative masseuses, and restrooms available.
Cons: Unprofessional, not LGBTQIA+ friendly, hesitant to accept Groupon, lack of privacy, and disorganized scheduling
Bought a couples massage on Groupon to surprise my girlfriend. On the phone they indicated that they only accept Groupons until 5 or 6 PM but when I stated that I wouldn't be able to make that time, the woman on the phone agreed to accommodate my request for a later time. Approximately 90 minutes before my massage, the business called to move my appointment up by 30 minutes, and I agreed, despite the inconvenience, due to them already making an exception.
Upon arrival, the woman hesitated to scan our Groupon voucher, seeming to have difficulty despite my repeated offers to assist her in scrolling on my phone. Beware if you attempt to use a Groupon voucher as the establishment may be resistant to accepting it. We were taken almost immediately to a couple's room, where we had a basket to put our clothes and belongings. We felt a lack of privacy because the wall didn't touch the ceiling but both of our masseuses waited for my girlfriend and I to indicate we were ready before coming in and beginning our massage. Approximately 5 minutes into our massage, I felt a tap on my shoulder. I looked up, and the woman from the front had entered the room, without receiving permission to do so--despite us being undressed, and requested that I move to a different room, away from my girlfriend. I indicated to her that I intentionally booked the couple's room, and that we were a couple. She stated that a husband and wife were coming in, an appointment that she completely forgot about, which led me to emphasize that my girlfriend and I were also a couple. It was implied from the woman's relentless emphasis on "husband and wife" that the couple's room was strictly reserved for heterosexual couples only. I expressed hesitation, and my masseuse emphasized that it was "a good room", despite my clear frustration. I apologized for not agreeing to her request, and she stormed off, huffing and puffing. When our masseuses went to grab the hot stones, it sounded like they were arguing in the hallway.
Despite the conflict at the beginning, my girlfriend and I were impressed by the masseuses' ability to move forward and provide such high quality massages. I tipped 20% on the original cost of the service, despite the distressful and homophobic implications and actions. Upon the massage ending we were handed cups of water, and rushed out of the establishment with the door closed behind us. read more