I had the pleasure of being waited on by Sierra, Optician, at myeyedr…read more She is a consummate professional, energetic, and meets and exceeds the customer's expectations. My eyeglasses were bent and broken. Within a matter of minutes, she fixed them, cleaned them, and fitted to bring back to life. Outstanding employee !!! My Eye Dr. is most fortunate to have an employee of Sierra's caliber and professionalism on staff. Many thanks !!!

I want to extend my special thanks to Andre at MyEyeDr in Southampton, PA, for his outstanding…read morecustomer service. Andre readjusted three pairs of my glasses on two separate occasions, and each time he was patient, friendly, and extremely accommodating. He never made me feel like a bother, even though I had to come back more than once. I felt a little uncomfortable returning twice, but he didn't bat an eye--he was happy to help and made sure my glasses fit perfectly. It's refreshing when someone is genuinely pleasant and eager to help, and Andre is exactly that kind of person. Thank you, Andre, for your kindness and professionalism. They truly made a difference in my experience!

Excellent selection of frames! Far better than what you can find at Pearle Vision and the like and…read morethe prices aren't that crazy either. The staff was laid back too. They tolerated our extended browsing with 2 kids in tow and they were quick to answer all of our questions. I also appreciated that they were willing to order stuff to try on with no commitment. Pretty cool. I would definitely recommend this shop if you like interesting frames. I'm actually heading back there today to get another pair!

Covid precautions in place. Karen helped me. I found a great selection and found her to be…read moreknowledgeable, helpful, friendly, and extremely patient! I am so glad that I chose to go to Steven Robbins for my new glasses!

Outstanding service...Wohl Optics provided professional,courteous, knowledgeable, flawless service!…read more I had an unfortunate situation with my ophthalmologist and Doug and Gina at Wohl Optics saved the day for me. When I explained the situation to Gina on the phone she immediately made me an appointment to consult with Doug, who understood exactly what I needed and the time constraint I was under... he provided me with exactly what I needed and in the expedited time frame. Very reasonable rates for quality glasses. What made it an even better experience is the fact that Doug is a Veteran and I certainly appreciate his service. My husband and I will never go anywhere else for our eyewear.

Excellent optician. Provides competent and personalized assistance . Real humans answer the phone,…read moreand scheduling appointments is easy with many options

All staff were amazingly helpful polite. After wearing the new specs for a week, my husband's…read moreglasses were not comfortable. No problem. A few minor adjustments made a major difference. We will return. Shout out to Nemo

Despite making an online appointment and completing all of the pre-visit documentation, as well…read morereceiving numerous texts and emails from Vision Works afterwards to verify it, when I got to the facility in Willow Grove, I discovered that I did not have an appointment at all. I showed the email I had received that morning confirming my visit to the person at the front desk only to be told I'd have to reschedule. I am intolerant of incompetent service so I simply left and made an appointment with another provider.

Made to feel ashamed for weight, I came to talk about my eyes not my blood pressure or heart…read moreissues. If I wanted to hear that I would have gone to see my PCP not an eye doctor

I live in the neighborhood and I have tried two Glasses Galore in the nearby locations. I was in…read moresearch of a new eye doctor and optometrist/eye glass place. I found the office very professional and is a really modern & chic boutique store. For a relatively small place, I really like their frames selection and I would imagine that they have a slew of others as well, ie contacts, sunglasses, etc. The prices seem relatively competitive in the area. Insurance coverage for these are always kinda insignificant so it's always so disappointing as it's expensive to get a good pair of glasses.

I should have known that being able to get an eye exam appointment the same day was a red flag. My…read moreinstincts were correct. This is simple a storefront to charge you outrageous fees. Exam covered by insurance ok. $189 "fitting fee" to keep me in the same exact contacts I came in with. What a joke. Also, a $39 fee for using the latest technology and not having to dilate my eyes with drops. Been wearing the same contacts for 30 years. Also tried to tell me I have dry eyes three times so they can sell me overpriced drops I guess. In my 59 years on this planet I have never complained about or told that I have dry eyes by any optometrist. Left with a $205 bill and didn't even order contacts. This place is a joke and a scam. DO NOT, I REPEAT, DO NOT GO TO THIS SCAMTOMETRIST. 0 stars if I could.

I searched the internet for reviews and when I came upon Visual Eyes in Huntingdon Valley, near Ben…read more& Irv's for reference, I decided, based on the reviews and the philosophy of the business, I was going to make an appointment and I couldn't be happier. I can't say enough positive things about the staff at Visual Eyes. From the moment I approached the outside glass office door I was greeted by Lindsay with a big smile. I knew then that this was going to be a very positive experience. The rest of the staff was incredibly friendly, approachable, patient, and readily available to answer my questions. They made me feel welcomed and valued as a customer and a person and this is now my go-to store for all my vision issues. Blessie, who does the preliminary exam, took her time to explain the process and what was going to happen using the new technology, Dr. Small who was incredibly kind and patient, provided the best and by far the most thorough eye examination I've ever had and I'm pushing 80 and last but certainly not least there is the very patient Tim who helped me pick out two pair of glasses based on my color and financial preference from their fantastic selection of eyewear. I was never rushed nor was I pressured to buy anything. Actually, I was going to purchase three pair but Tim didn't think the third pair was needed and in hindsight he is correct. I apologize for the long review but I believe this group of people deserve to be recognized for their wonderful customer service, professionalism and patient care as this is sometimes lacking in other stores I've shopped in. After this visit I believe I can highly recommend Visual Eyes and their staff to others.

I have been a long-time customer of ForEyes - going back to the 1980s, first with the Cottman…read morelocation and then the Langhorne location. Was happy that the Feasterville location opened, as it is close to my house. I had always been happy with my experience at ForEyes as a long-time customer. Until this time. In picking out frames, Lamia continued to bring me frames that were not my style - even after I explained to her what I was looking for and showed her examples. Even worse, at one point she went out to smoke a cigarette, and came back REEKING, forcing me to be exposed to the toxic odor and chemicals coming from her. My pick up experience was even worse. An employee who had no idea what they (not sure of the gender) were doing, and made me stand there for several minutes while they just cluelessly kept typing stuff into the system - until finally an employee who knew what they were doing came up to rescue them, telling them that they could just let me go with the glasses and that they just needed to keep the paperwork. I am utterly disappointed in this year's eyeglass purchase experience, and questioning whether I will go back - which is sad, given the 40 years of me being a loyal customer of the For Eyes retail institution.

Lamia was awesome, I walked in and she adjusted and cleaned frames I bought over a year ago there…read moreand while I was there, I ended up buying my third pair of lenses with her help. She was extremely pleasant, knowledgeable and helpful during the entire process! -Jen

I came to LensCrafters in a desperate need to get immediate glasses because I had damage…read more Initially, everyone was funny and kind and I was introduced to an array of frames. I had called prior to me coming in to explain how serious my situation was and to make sure that they can make immediate glasses. As I was speaking to the representative's I made it really clear of the type of things that I like in the business that I'm in. I picked a very expensive frame, Expecting my glasses to look decent when I pick them up. Instead what I received was something that looked like it was from my childhood way back in the 70s before advanced technology existed. I was told by one representative that because of my prescription that's what happened and that if I wanted thinner lenses I would've had to wait because they were in stock. I was on And an emergency trip to Pennsylvania on my way to Maryland and only an hour or so and there was no way in the world I could drive with my prescription. I paid over $300 for some of the worst looking glasses I have ever seen in my life. I'm disgusted and I want a refund immediately and I'm going to be contacting them today. Just terrible smiled in my face to get a sale and stabbed me behind my back with glasses that make me look like a reject from the movie Nerds.

I had an overall great experience with a nice woman named Haley Paul. She got me all of my wants…read moreand needs in glasses, contacts and more. amazing customer service and knows how to be personable and connect to a persons specific needs. would recommend going there again.

I've been under the care of three different doctors here and I must say I like it very much…read more I feel super cared for and I feel that the doctors and staff are so caring & knowledgeable. I came for dry eyes and they used all sorts of technology to look at my eyes, determine my diagnosis & and gave me a plan to healing. I trust my eyes in their care.

Recently I picked up my new glasses. From the moment I put them on I suspected there was a problem…read more They gave me severe double vision. The girl told me to wait and put them on the next day since I had been wearing my other glasses. I ignored that advice and put them on when I got home. After 4 hours of torture, I took them off. The next morning I tried again. I wore them for several hours, but had to change to my old prescription when I drove as the double vision made it unsafe. I called and was told to wear them for at least a week. I tried to explain how bad it was and that it was dangerous, but the sweet girl just kept saying, "I understand," and not inviting me to come in. After a couple more hours of hell, I looked closely at the lenses of my old vs new glasses and there was a definite difference. I called back, got another girl who this time gave me an appointment. When I arrived I got the same girl who helped me the previous day. She is the reason I am writing this review. Unfortunately, she never said her name. When I explained that I was having a serious problem seeing out of the glasses, her attitude became rude and dismissive. She said, "Weren't you just here yesterday?" in and angry tone. I explained how bad it was and tried to show her the difference in the lenses. I said, " There should be a prism in the lenses." She snapped at me, There IS a prism in them!" I held my ground while she searched her computer for what I do not know. She seemed intent on proving me wrong. I asked if there was a machine she could use to check the prescription and see if the prism was correct. She finally went back to look. Fortunately Glenn appeared at that point (if you go there, insist on having him help you with your glasses) after a while, she came back and told me Glenn said they were sending the glasses back to the lab. I asked if they had the prism in them and she replied (I kid you not!), "I don't know. I don't know how to check." The story has a happy ending. The glasses came back with obviously different lenses and I could instantly see out of them. I wore them driving home. But the way I was dismissed and disrespected has shaken my faith in this practice. I have had more glasses than years that girl has been alive. Eye glasses serve one purpose - to help you SEE. Brushing off a patient and telling them to wear glasses for "at least a week," is dangerous!

Lens Crafters saved the day!!! (Well night- and right before closing I still had awesome service…read moreand care !!) First, love the two gentlemen that were working that evening!! It was weeks ago and sorry to say I forget their names, (sorry guys!) BUT hopefully you know it's you! The service was top notch and both were extremely knowledgeable, helpful, honest, funny, and engaged with my 6 yr old who was bored out of his mind! Thank you both!! I was greeted with two friendly smiles, my glasses were adjusted a few times until I felt comfortable, and the frame assortment and pricing is the best I have encountered with this level of service. Highly recommend the Lens Crafters in Oxford Valley Mall, upstairs, by the old Macy's department store. (I parked at the Food Court and it was the perfect spot to enter in through.)

I came here with the guy I'm seeing to help him pick out a new pair of prescription sunglasses…read more They weren't busy at all when we went; in fact, the three employees were practically staring at the door when we walked in! But Erin, who was fun as well as a total sweetheart, helped us with the different types of lens options,etc once he decided on a frame he liked. She also explained which frames could handle the lenses for his particular prescription which was pretty nice. Although he didn't get them that day, she had no issues with writing down estimates for the various lens formulas with the frames and even offered to call to the store nearest him to see if they had them in stock. Erin was awesome. I highly recommend seeing her if you are in the area.