Recently I picked up my new glasses. From the moment I put them on I suspected there was a problem…read more They gave me severe double vision. The girl told me to wait and put them on the next day since I had been wearing my other glasses. I ignored that advice and put them on when I got home. After 4 hours of torture, I took them off. The next morning I tried again. I wore them for several hours, but had to change to my old prescription when I drove as the double vision made it unsafe. I called and was told to wear them for at least a week. I tried to explain how bad it was and that it was dangerous, but the sweet girl just kept saying, "I understand," and not inviting me to come in. After a couple more hours of hell, I looked closely at the lenses of my old vs new glasses and there was a definite difference. I called back, got another girl who this time gave me an appointment. When I arrived I got the same girl who helped me the previous day. She is the reason I am writing this review. Unfortunately, she never said her name. When I explained that I was having a serious problem seeing out of the glasses, her attitude became rude and dismissive. She said, "Weren't you just here yesterday?" in and angry tone. I explained how bad it was and tried to show her the difference in the lenses. I said, " There should be a prism in the lenses." She snapped at me, There IS a prism in them!" I held my ground while she searched her computer for what I do not know. She seemed intent on proving me wrong. I asked if there was a machine she could use to check the prescription and see if the prism was correct. She finally went back to look. Fortunately Glenn appeared at that point (if you go there, insist on having him help you with your glasses) after a while, she came back and told me Glenn said they were sending the glasses back to the lab. I asked if they had the prism in them and she replied (I kid you not!), "I don't know. I don't know how to check." The story has a happy ending. The glasses came back with obviously different lenses and I could instantly see out of them. I wore them driving home. But the way I was dismissed and disrespected has shaken my faith in this practice. I have had more glasses than years that girl has been alive. Eye glasses serve one purpose - to help you SEE. Brushing off a patient and telling them to wear glasses for "at least a week," is dangerous!

I've been under the care of three different doctors here and I must say I like it very much…read more I feel super cared for and I feel that the doctors and staff are so caring & knowledgeable. I came for dry eyes and they used all sorts of technology to look at my eyes, determine my diagnosis & and gave me a plan to healing. I trust my eyes in their care.

Excellent visit at The Eye Care Center! There is a reason this award winning practice is the best…read morearound. Dr. Tom Phillips provided exceptional care for my daughter during her first eye exam. His professional and calm demeanor immediately put her at ease. He was gentle and thorough, taking the time to explain each step of the process and what he was evaluating. Office staff is friendly and helpful when making an appointment and all follow up information was provided efficiently. Thank you Dr. Tom and team!

The best staff and Doctors!! They all work above and beyond the call of duty. That's hard to find…read morethese days in these difficult times we live in.

I was thrilled that Dr. Lu gave me a glasses prescription that did not make me dizzy (after a…read morecouple of pairs of expensive glasses from other places were just placed in a drawer). In addition, she was concerned about my eye pressure readings and prepared a referral for an opthamologist (of my choice). It turns out that I have glaucoma. So happy that she is so competent and nice.

This was my second eye exam with Dr Lu and I continue to be impressed by her competence and…read moreaccuracy, efficiency, and affordability. I decided to give the optometrist in Costco a try after so many recommendations and two failed attempts at getting my eyes examined at a highly recommended Optometrist in my area in Philadelphia who got my prescription wrong TWICE. That overpriced guy's exam took over an hour (both times) and his lenses were dirty and he tried to tell me it was my fault after getting the prescription wrong two times. I went to see Dr Lu in the Warminster Costco and was immediately aware I was dealing with someone who does this day in and day out. She has the expensive machine that does a lot of the refracting using a computer and she does the rest manually, but it was done in about 15 minutes and BINGO, got it 100% right the first time. Best $89 I've spent in years. I bought affordable glasses at the Costco glasses shop last time, but this time just got new lenses and will get another complete frame and lens elsewhere since they didn't have something I love this time. Dr Lu was friendly and efficient and everything was sterile and safe and I can't rave enough about what an easy, professional experinece it was. I will never go to an outside optometrist again. While her optometry practice is located inside the Costco, she is independent and operates her own practice out of their space. I don't have vision insurance, but she accepts many plans. If you are looking to save money and get a very professional eye exam for glasses, she's your gal.

I made an on appointment yesterday on line. Lots of…read moreflexibility. I was impressed. The staff was organized and pleasant. They have good deals on glasses as well as a nice selection. All of the safety protocols were followed. I will definitely spread the word. They said about a week turnaround. My exam also went well.

Very helpful, very nice, cheaper prices. Skeptical about…read moreproduct quality. Customers can't be sure because unbiased information is not available apparently.

Francis J. Clark, MD & Associates is an elite ophthalmology practice. Dr. Clark and his team of…read moreremarkable doctors, provide compassionate, detail-oriented and empathic service. From techs to other members of his medical staff, these exceptional individuals are consistently extraordinary, which I attribute to the exceptional leadership, and fine character of Dr. Clark. From the receptionists onward, everyone is cordial, professional, and personable. They utilize the latest technology for accurately, and thoroughly examining your eyes; it's truly amazing. The service is consistent highly professional, and the office, and equipment are clean, and sterile. There are few physicians I've ever encountered that are finer in the O ophthalmology field akin to Dr. Clark! He has remarkable communication, and people skills. With this combination of technology, knowledge, experience, effective, and efficient patient care, I highly recommend Dr. Clark & Associates.

Here is my experience starting April 2023 and ending Sept. 2023. I spent close to $400 on visits…read moreand prescription eye drops and was supposed to get glaucoma and cataract surgery. They delayed my ACN test for 1 month. Then after, they never called to schedule surgery. After I called several times, a week later they set up an appointment to fill out paperwork. The person was not in the office, and I had to drive another 1/2 hour to another office to meet with her. They then rescheduled surgery again because they set it up at the wrong surgical center which delayed it another month. I got my cataract clearance from GP. One week before the surgery the doctor called and said everything was a go. THE DAY BEFORE SURGERY, the office called and claimed they never received the clearance form from GP who I had to call and ask to send again. Then they called back to say surgery was cancelled as their office never did the proper paperwork to get the go-ahead from insurance. I had already started my eye-drops pre-surgery. They HUNG UP THE PHONE on me after saying "welcome to America where no one wants to work, you can ask your question 3 different ways and you'll get the same answer, now let me go do my work"...click. Hung up. I am out all of the money I spent on several visits and eye drops and now have to start all over again and find a new surgeon. And I am seeing double out of my right eye. No one has called to apologize and instead only offered excuses but no solutions. I've never had such an awful experience at a doctor's office and I have seen my husband through 10 operations over the years. I am so incredibly disappointed with this practice, I trusted the doctors and the staff to do the right thing, yet they did not. To be so dismissive and uncaring to people who are at their most vulnerable, needing surgery, is completely unforgivable. I do not recommend Opthalmology Physicians and Surgeons or their parent company ReFocus Eye Health - any of their branch offices - to anyone, ever. I am writing this so others won't have to experience the same blatant disregard for their health and well-being. Run away as fast as you can.

I saw Dr. Charles Bolowiski. ABSOLUTELY horrible experience…read more He has a gigantic attitude problem. He barely listened to the reason for the office visit. He answered with two words and walked away. What a waste of time and money. A complete disaster. I'm planning on seing another doctor in another practice. This one was completely useless. MINUS FIVE STARS.

The eye doctors are fine but dealing with the contact department is so frustrating. My husband…read morepicked up my sample contact lenses, nobody could tell him which contact was for which eye and when I've tried to call them to get the information no one answers the phone. Maybe if I'm lucky, they'll call back. Doubt I'll actually order the contacts there because the service is so bad.

We moved here 4 years ago and my husband needed a glaucoma specialist so he sought out one of the…read morebest ophthalmologists in the city. She evaluated him and said he didn't need to see her on a regular basis but that he did need to see someone who was an expert in the field so she referred him to one of the doctors in this practice (not sure which one) because they are nearer to where we live. I have had cataract surgery in both eyes so my exams are pretty routine and I see whoever is available. I have liked every doctor that I have seen and my husband really likes his doctor. We have been to both offices, the one in Abington and this one in Hatboro and we settled on the Hatboro office because we found the front desk staff to be more professional and efficient. We have never had any problems with the doctors or the staff. Recently we started using this office's optometry shop and the optometrist has been excellent! They recently expanded their selection of glasses and I had no trouble finding sunglasses and driving glasses that suited me. Some of the complaints here are beyond ridiculous!

I've been going to this practice for years, the doctors there are good but it seems like every…read moretime I go there I'm there for hours! Waiting! They seem to extremely overbook! Not much comfortable seating and crowded with people. They need to get a bigger space and more Doctors! I don't like going there.

Beautiful office, state of the art examination equipment, extremely expensive, unreliable lab,…read moreaggressive response, when having to cancel appointment would not recommend bright eyes vision

Horrifically overpriced and not transparent about what you're paying for. I spent $500 on what I…read morethought was both my glasses and contacts but it turns out I was just paying for the glasses. Never received an itemized bill and was led to believe I was paying for both. Went back to retrieve my glasses and they told me I still had to order my contacts so I left because I was not about to spend ANOTHER $500 on contact lenses. Not to mention my prescription was originally wrong and they tried to make me feel like I was wrong about it, saying that it "didn't make sense" that I couldn't see out of the original prescription they gave me. I think I would know if I couldn't see? Overall bad experience, very aggressive communication style, and based on other reviews I can tell that I'm not the only one this has happened to. *Posting this on both Yelp and Google Reviews so more people can be aware of this issue before going here*

My family and I have used Dr. Kueny and his team at Warrington Eye Care since we moved here in…read more2006. The exams are thorough and he has always taken the appropriate time to answer my questions and concerns in understandable terminology. We have also purchased glasses and contact lenses through them and been pleased with the quality. We will definitely continue receiving our care from Dr. Kueny and his associates.

An amaizing thing for me is to have a professional admin answer the phone and to greet me so…read morepleasantly on my appointment. Dr. Kueny continued the professionalism and I felt so confident in his exam for knowing anything there is to know. A major plus is that he uses a blue light technology rather than that puff exam. This is why I was avoiding an exam for 4 years even though I am fully covered by insurance. They sell glasses here but he still handed me a script should I want to go elsewhere, although my eyes are not bad enough for me to bother with glasses. Great experience to include not having to fill out 4 sheets of medical history to get the exam. I will gladly go for a routine yearly exam.

Best service ever! I…read morebought a pair of glasses about one year ago from Warby Parker. One of the frames needed a repair as the spring that held it together broke. I inquired if they had a service for repairs and the associate told me she could take care of it for me in less than ten minutes and not to go too far. She saw that my case that held the glasses was damaged and without me asking gave me a new one. This Warby Parker is located in the Promenade in Dresher. A very nice area to shop, eat, and perhaps do some grocery shopping as they have a Sprout's nearby as well. I would highly recommend this place based on their customer service, location, and selection. As always people SYOY!!!!

I ordered my new glasses a few weeks ago. They arrived quickly. They are great! I had to go to…read morehave them adjusted and by some anti fog spray. Shawn waited on me. He was conscientious, professional and very nice! He was knowledgeable and very helpful! ***** for Shawn!