Beautiful office, state of the art examination equipment, extremely expensive, unreliable lab,…read moreaggressive response, when having to cancel appointment would not recommend bright eyes vision

I had a really great experience so far! They are very friendly, can't wait for my glasses to come…read morein!

I've been going to this practice for years, the doctors there are good but it seems like every…read moretime I go there I'm there for hours! Waiting! They seem to extremely overbook! Not much comfortable seating and crowded with people. They need to get a bigger space and more Doctors! I don't like going there.

Ive been going to them for quite a few years now and would only trust them with my eyes!!!!I have…read morecataracts and not ready for surgery and i was squinting ALOT!! and they gave me a better prescription for my glasses and it made a gigantic difference!!!!!

I've been under the care of three different doctors here and I must say I like it very much…read more I feel super cared for and I feel that the doctors and staff are so caring & knowledgeable. I came for dry eyes and they used all sorts of technology to look at my eyes, determine my diagnosis & and gave me a plan to healing. I trust my eyes in their care.

Recently I picked up my new glasses. From the moment I put them on I suspected there was a problem…read more They gave me severe double vision. The girl told me to wait and put them on the next day since I had been wearing my other glasses. I ignored that advice and put them on when I got home. After 4 hours of torture, I took them off. The next morning I tried again. I wore them for several hours, but had to change to my old prescription when I drove as the double vision made it unsafe. I called and was told to wear them for at least a week. I tried to explain how bad it was and that it was dangerous, but the sweet girl just kept saying, "I understand," and not inviting me to come in. After a couple more hours of hell, I looked closely at the lenses of my old vs new glasses and there was a definite difference. I called back, got another girl who this time gave me an appointment. When I arrived I got the same girl who helped me the previous day. She is the reason I am writing this review. Unfortunately, she never said her name. When I explained that I was having a serious problem seeing out of the glasses, her attitude became rude and dismissive. She said, "Weren't you just here yesterday?" in and angry tone. I explained how bad it was and tried to show her the difference in the lenses. I said, " There should be a prism in the lenses." She snapped at me, There IS a prism in them!" I held my ground while she searched her computer for what I do not know. She seemed intent on proving me wrong. I asked if there was a machine she could use to check the prescription and see if the prism was correct. She finally went back to look. Fortunately Glenn appeared at that point (if you go there, insist on having him help you with your glasses) after a while, she came back and told me Glenn said they were sending the glasses back to the lab. I asked if they had the prism in them and she replied (I kid you not!), "I don't know. I don't know how to check." The story has a happy ending. The glasses came back with obviously different lenses and I could instantly see out of them. I wore them driving home. But the way I was dismissed and disrespected has shaken my faith in this practice. I have had more glasses than years that girl has been alive. Eye glasses serve one purpose - to help you SEE. Brushing off a patient and telling them to wear glasses for "at least a week," is dangerous!

Very pleasant experience from receptionist to tech to doctor to Sydra all were amazing and easy to…read moredeal with. I will be recommending to family and friends

I had the pleasure of being waited on by Sierra, Optician, at myeyedr…read more She is a consummate professional, energetic, and meets and exceeds the customer's expectations. My eyeglasses were bent and broken. Within a matter of minutes, she fixed them, cleaned them, and fitted to bring back to life. Outstanding employee !!! My Eye Dr. is most fortunate to have an employee of Sierra's caliber and professionalism on staff. Many thanks !!!

Alex has helped me with glasses for over 20 years; always helpful and patient! However, when I…read morereturned to pick out an additional pair of sun glasses the woman at the next desk treated me like I was too much of a bother. I had chosen two models of frames and asked to have Alex please help me choose between the two, since he knows what I like and what looks good. She refused to ask him. I said I could come back another day when he can help me with that and she said do not to even try! "He doesn't help at his desk anymore!" That cold answer was a wake up call for sure, so I have since purchased two new pairs elsewhere. (Alex was always helpful, so if you decide to go there, ask for him. He's hard working and kind). If you are a male you'll likely have better service from that women). Bye Alex. Have a safe and fun vacation!

Great experience for this new patient - really great from start to finish! Highly recommend!read more

I started going to this practice about 10 years ago and now my whole family has switched over…read morebecause we always have a good experience. Dr Anderson is our favorite. Their two opticians really know what they're doing and seem to be good with both the technical stuff as well as helping you figure out what will look good on your face.

I have severe myopia (near-sightedness) and presbyopia (the reading glasses kind). I go to Dr…read more Cimbak's for my eye-exams and get just-right prescription glasses. He is a skillful and caring optometrist, and, quite importantly, runs an efficient and pleasant office practice. I would recommend him to anyone with eyecare needs.

I had cataracts removed from both of my eyes by Dr. Walker. They were both easy, quick painless…read moreprocedures. I couldn't believe the next day while going home that I could clearly read the street signs without my glasses. Prior to my cataract surgery I couldn't read the street signs with my glasses. My second cataract surgery truly went so well, I didn't feel like I had anything done. I am so thankful to Dr. Walker for her skill and expertise. I must also add what an awesome staff they have in the office. Very efficient and helpful.

My prescription in my left eye was getting worse, and my eye doctor told me it was due to a…read morecataract. I was very nearsighted in both eyes. I had no other problems from my cataracts; no nighttime halos and rays when driving. Dr. Walker removed my cataracts, and my vision is now 20-20 and 20-25. HOWEVER, I now have significant problems driving at night. I have light rays coming down from traffic lights that extend into my car. I have light rays in my rear view mirror. There are starbursts from oncoming headlights. I see rays coming from my neighbors' porch lights, so I don't take evening walks. I can't drive at night without significant problems, and will not venture more than a mile from home. I'm completely disabled when it comes to nighttime driving. During the day, I sometimes have "fluttering." It's been 7 months since my surgery, and Dr. Walker has no idea why I'm having issues. She says I'm "seeing better than I ever have," referring to my prescription change, but completely disregarding the major problems I'm having. I would gladly wear contacts again if it meant I wouldn't be going through this ordeal.

I should have known that being able to get an eye exam appointment the same day was a red flag. My…read moreinstincts were correct. This is simple a storefront to charge you outrageous fees. Exam covered by insurance ok. $189 "fitting fee" to keep me in the same exact contacts I came in with. What a joke. Also, a $39 fee for using the latest technology and not having to dilate my eyes with drops. Been wearing the same contacts for 30 years. Also tried to tell me I have dry eyes three times so they can sell me overpriced drops I guess. In my 59 years on this planet I have never complained about or told that I have dry eyes by any optometrist. Left with a $205 bill and didn't even order contacts. This place is a joke and a scam. DO NOT, I REPEAT, DO NOT GO TO THIS SCAMTOMETRIST. 0 stars if I could.

I searched the internet for reviews and when I came upon Visual Eyes in Huntingdon Valley, near Ben…read more& Irv's for reference, I decided, based on the reviews and the philosophy of the business, I was going to make an appointment and I couldn't be happier. I can't say enough positive things about the staff at Visual Eyes. From the moment I approached the outside glass office door I was greeted by Lindsay with a big smile. I knew then that this was going to be a very positive experience. The rest of the staff was incredibly friendly, approachable, patient, and readily available to answer my questions. They made me feel welcomed and valued as a customer and a person and this is now my go-to store for all my vision issues. Blessie, who does the preliminary exam, took her time to explain the process and what was going to happen using the new technology, Dr. Small who was incredibly kind and patient, provided the best and by far the most thorough eye examination I've ever had and I'm pushing 80 and last but certainly not least there is the very patient Tim who helped me pick out two pair of glasses based on my color and financial preference from their fantastic selection of eyewear. I was never rushed nor was I pressured to buy anything. Actually, I was going to purchase three pair but Tim didn't think the third pair was needed and in hindsight he is correct. I apologize for the long review but I believe this group of people deserve to be recognized for their wonderful customer service, professionalism and patient care as this is sometimes lacking in other stores I've shopped in. After this visit I believe I can highly recommend Visual Eyes and their staff to others.