Beautiful office, state of the art examination equipment, extremely expensive, unreliable lab,…read moreaggressive response, when having to cancel appointment would not recommend bright eyes vision

I had a really great experience so far! They are very friendly, can't wait for my glasses to come…read morein!

We moved here 4 years ago and my husband needed a glaucoma specialist so he sought out one of the…read morebest ophthalmologists in the city. She evaluated him and said he didn't need to see her on a regular basis but that he did need to see someone who was an expert in the field so she referred him to one of the doctors in this practice (not sure which one) because they are nearer to where we live. I have had cataract surgery in both eyes so my exams are pretty routine and I see whoever is available. I have liked every doctor that I have seen and my husband really likes his doctor. We have been to both offices, the one in Abington and this one in Hatboro and we settled on the Hatboro office because we found the front desk staff to be more professional and efficient. We have never had any problems with the doctors or the staff. Recently we started using this office's optometry shop and the optometrist has been excellent! They recently expanded their selection of glasses and I had no trouble finding sunglasses and driving glasses that suited me. Some of the complaints here are beyond ridiculous!

I've been going to this practice for years, the doctors there are good but it seems like every…read moretime I go there I'm there for hours! Waiting! They seem to extremely overbook! Not much comfortable seating and crowded with people. They need to get a bigger space and more Doctors! I don't like going there.

Alex has helped me with glasses for over 20 years; always helpful and patient! However, when I…read morereturned to pick out an additional pair of sun glasses the woman at the next desk treated me like I was too much of a bother. I had chosen two models of frames and asked to have Alex please help me choose between the two, since he knows what I like and what looks good. She refused to ask him. I said I could come back another day when he can help me with that and she said do not to even try! "He doesn't help at his desk anymore!" That cold answer was a wake up call for sure, so I have since purchased two new pairs elsewhere. (Alex was always helpful, so if you decide to go there, ask for him. He's hard working and kind). If you are a male you'll likely have better service from that women). Bye Alex. Have a safe and fun vacation!

Great experience for this new patient - really great from start to finish! Highly recommend!read more

Had an appointment today with my 3 year old. I knew it would be a challenging appointment but never…read moreanticipated it would be as challenging as today turned out to be. Dr.Pote and her staff were amazing and super kind , patient and helpful. They truly went above and beyond to make my son comfortable and get the information they needed. Although as a parent I was so upset how uncooperative my son was the doctor and the staff were amazing. I would recommend this office to anyone. Staff is super friendly , accommodating, clean and they are very transparent on services and pricing. Thank you ladies for all your help today!

The doctor and staff here were very friendly and helpful. The waiting area as well as exam room is…read morevery clean. Everyone was very helpful. The woman who helped us with our insurance information was able to give us different pricing options based off of what we wanted as far as add ons. For years we used a big name provider and I cannot imagine why we stayed for years there with them. Feasterville Family Eye Care makes you feel like a person and not just another number. Kudos to the team here :)

I had the pleasure of being waited on by Sierra, Optician, at myeyedr…read more She is a consummate professional, energetic, and meets and exceeds the customer's expectations. My eyeglasses were bent and broken. Within a matter of minutes, she fixed them, cleaned them, and fitted to bring back to life. Outstanding employee !!! My Eye Dr. is most fortunate to have an employee of Sierra's caliber and professionalism on staff. Many thanks !!!

I want to extend my special thanks to Andre at MyEyeDr in Southampton, PA, for his outstanding…read morecustomer service. Andre readjusted three pairs of my glasses on two separate occasions, and each time he was patient, friendly, and extremely accommodating. He never made me feel like a bother, even though I had to come back more than once. I felt a little uncomfortable returning twice, but he didn't bat an eye--he was happy to help and made sure my glasses fit perfectly. It's refreshing when someone is genuinely pleasant and eager to help, and Andre is exactly that kind of person. Thank you, Andre, for your kindness and professionalism. They truly made a difference in my experience!

I had cataracts removed from both of my eyes by Dr. Walker. They were both easy, quick painless…read moreprocedures. I couldn't believe the next day while going home that I could clearly read the street signs without my glasses. Prior to my cataract surgery I couldn't read the street signs with my glasses. My second cataract surgery truly went so well, I didn't feel like I had anything done. I am so thankful to Dr. Walker for her skill and expertise. I must also add what an awesome staff they have in the office. Very efficient and helpful.

My prescription in my left eye was getting worse, and my eye doctor told me it was due to a…read morecataract. I was very nearsighted in both eyes. I had no other problems from my cataracts; no nighttime halos and rays when driving. Dr. Walker removed my cataracts, and my vision is now 20-20 and 20-25. HOWEVER, I now have significant problems driving at night. I have light rays coming down from traffic lights that extend into my car. I have light rays in my rear view mirror. There are starbursts from oncoming headlights. I see rays coming from my neighbors' porch lights, so I don't take evening walks. I can't drive at night without significant problems, and will not venture more than a mile from home. I'm completely disabled when it comes to nighttime driving. During the day, I sometimes have "fluttering." It's been 7 months since my surgery, and Dr. Walker has no idea why I'm having issues. She says I'm "seeing better than I ever have," referring to my prescription change, but completely disregarding the major problems I'm having. I would gladly wear contacts again if it meant I wouldn't be going through this ordeal.

They told me via text saying my contacts were in and they would be open until 6. I hurried up…read moreafter work and arrived at 5:51 which is plenty of time to run in and pick up my contacts. Unfortunately they decided to close early and employee was in her car in parking lot. Very disappointed as it was a total waste of time and gas. When you say you're open until six don't decide to close early as maybe a customer is on their way.

All I can say is, WOW. What a friendly, accommodating, clean and professional establishment this…read moreis. I had not had an eye exam in literally 25 years, therefore I was a little nervous for my appointment and wasn't sure what to expect. I was greeted by Amber to start, super friendly and overall very welcoming. It was a bonus that she explained and enforced, kindly and politely, Covid-19 guidelines and restrictions to ensure we were all kept safe and healthy throughout my visit. My actual exam with Dr. Ochsenreither was educational and overall extremely beneficial and pleasant. He really seems to be passionate about his career, and takes the time to get to know you personally throughout your visit. As a result of my exam, I ended up needing a script for an astigmatism; therefore needed to pick out some frames. I am the most indecisive person ever when it comes to deciding on anything "fashionable," but Dana and Paige were so incredibly patient with me and extremely helpful (not to mention fun!). I'm telling you, I made 3 trips back before I could make a decision (they had so many options!) and these gals made me feel at home each time, letting me model (with a mask on of course) in the mirrors for as long as needed. Amber even worked with Dana and Paige to go the extra mile and order me additional frames without my knowing, in anticipation I still wasn't quite ready to make my decision. I mean COME ON, best customer service ever! If you're looking for a new eye doctor, Dr. Ochsenreither and his amazing staff are it! I promise you will not be disappointed!

I was thrilled that Dr. Lu gave me a glasses prescription that did not make me dizzy (after a…read morecouple of pairs of expensive glasses from other places were just placed in a drawer). In addition, she was concerned about my eye pressure readings and prepared a referral for an opthamologist (of my choice). It turns out that I have glaucoma. So happy that she is so competent and nice.

This was my second eye exam with Dr Lu and I continue to be impressed by her competence and…read moreaccuracy, efficiency, and affordability. I decided to give the optometrist in Costco a try after so many recommendations and two failed attempts at getting my eyes examined at a highly recommended Optometrist in my area in Philadelphia who got my prescription wrong TWICE. That overpriced guy's exam took over an hour (both times) and his lenses were dirty and he tried to tell me it was my fault after getting the prescription wrong two times. I went to see Dr Lu in the Warminster Costco and was immediately aware I was dealing with someone who does this day in and day out. She has the expensive machine that does a lot of the refracting using a computer and she does the rest manually, but it was done in about 15 minutes and BINGO, got it 100% right the first time. Best $89 I've spent in years. I bought affordable glasses at the Costco glasses shop last time, but this time just got new lenses and will get another complete frame and lens elsewhere since they didn't have something I love this time. Dr Lu was friendly and efficient and everything was sterile and safe and I can't rave enough about what an easy, professional experinece it was. I will never go to an outside optometrist again. While her optometry practice is located inside the Costco, she is independent and operates her own practice out of their space. I don't have vision insurance, but she accepts many plans. If you are looking to save money and get a very professional eye exam for glasses, she's your gal.