I have been to this office twice previously, and they were not great experiences entirely because…read moreof the the office staff and the ridiculous amount of time I had to wait to be seen. ( ie well over an hour ). Yesterday I contacted them about a possible emergency. My doctor was concerned that I may have a detached retina. I spoke to someone in the office staff who said hold on and then put me on a recording device. I called back and reached that same person and she said no one is at the desk at the moment and they have my phone number and my concerns. I never heard back from them yesterday and have still not heard back from them today. My doctors office tried to reach them yesterday afternoon and they didn't call back until this afternoon. Fortunately, I found another doctor and was seen this morning. There is absolutely no excuse for this and I strongly suggest that that you consider where you're going if you want decent care.

The front desk receptionist was extremely rude and condescending towards me when I asked a question…read moreabout insurance. After answering the phone and talking a patient about scheduling., She very loudly and openly complained about dealing with patients in general. She called them annoying and stupid. The worst part is she was training a new person. I have never been treated so poorly by office staff before. The doctor was great and requested a follow up appointment, however I will not take my son back there and I will have to switch to a different provider. There is a significant problem there with that receptionist. Only go here if if are okay being treated like trash .

If you're looking for a great eye doctor, Dr. Brown is right up there. His staff is great and they…read moreactually answer the phone when you call to make an appointment -- no automated system. They get you in promptly. The doctor is knowledgeable, thorough and actually funny. It was an overall pleasant experience.

From the owner: At Total Eye Care & Cosmetic Laser Centers our doctors and staff proudly stand by our promise to…read moreour patients, dedicated to a lifetime of healthy vision and the aesthetics of skin rejuvenation. As a multi-specialty practice, we have built an organization of health care for our patients that has allowed us to become an all-inclusive ocular health care provider and a proud member of our local communities.

I had cataracts removed from both of my eyes by Dr. Walker. They were both easy, quick painless…read moreprocedures. I couldn't believe the next day while going home that I could clearly read the street signs without my glasses. Prior to my cataract surgery I couldn't read the street signs with my glasses. My second cataract surgery truly went so well, I didn't feel like I had anything done. I am so thankful to Dr. Walker for her skill and expertise. I must also add what an awesome staff they have in the office. Very efficient and helpful.

My prescription in my left eye was getting worse, and my eye doctor told me it was due to a…read morecataract. I was very nearsighted in both eyes. I had no other problems from my cataracts; no nighttime halos and rays when driving. Dr. Walker removed my cataracts, and my vision is now 20-20 and 20-25. HOWEVER, I now have significant problems driving at night. I have light rays coming down from traffic lights that extend into my car. I have light rays in my rear view mirror. There are starbursts from oncoming headlights. I see rays coming from my neighbors' porch lights, so I don't take evening walks. I can't drive at night without significant problems, and will not venture more than a mile from home. I'm completely disabled when it comes to nighttime driving. During the day, I sometimes have "fluttering." It's been 7 months since my surgery, and Dr. Walker has no idea why I'm having issues. She says I'm "seeing better than I ever have," referring to my prescription change, but completely disregarding the major problems I'm having. I would gladly wear contacts again if it meant I wouldn't be going through this ordeal.

Well I walked in to see Dr. GALIANI terrified, he explained everything to me step by step and my…read morefear is gone and now i feel so much better after a year of not Knowing. I highly recommend going to see him. Judy McKinstry

I Did learn a lot from my dr visit. Very kind and he…read moreexplained his findings of my eye's condition. I want to come back when my insurance changes back to one they accept.

The intake people are nice and patient. Listen to patient when they had questions…read more They also have the optical section, I believe you need to have an appointment. The one lady that assisted me on 1/15/24 with my optical problems with my glasses and sunglasses , did an excellent job on fixing the problems with my Maui Jim's and my other 3 eye glasses. I was very happy with my service. The place is very clean. I highly recommended this eye place

I have been to this office for eye exams and most recently new eyeglass ordering. I was more than…read moredisappointed when the optician failed to pull up my eye insurance coverage for 2 plans and only did one, the cheaper plan. She went thru the options and prices. totaling almost $700.00. I left the office and went home and reviewed my vision plans. I noticed she failed to pull up benefits for both plans, missed the VSP coverage which is by far the better coverage. I returned and pointed out the error and she initially pushed back on any oversight or mistake on her part. But I held firm and she finally acquiesced. The coverage under vsp resulted in my out of pocket for the same glasses and options was reduced to $190.00. I recently returned to the office to pick up the new glasses. Had a different optician. He was quite laid back and did not take any direction is assisting me thru the new glasses, how well they fit, whether they were a good size for my face etc. I instead had to step up and ask... so what do u need me to do? Oh read this card and see how well you can see... OK. anything else?? No not really, so I took it upon myself to stand up and look around the room and check far vision, reading signs and print around the office etc. He was quite unhelpful and really disengaged in the process. I have worn glasses since age 12. I have had many new optician experiences, this by far rates among the lowest in my expectations, quality and thoroughness and simple guidance and help.

When I found out that my cataracts were going to have to be removed, I searched out a new…read morepractitioner. My first criteria was that they were associated with Wills Eye Care. After some on-line research, I made an appointment with Dr. Cutney and was 100% satisfied with her knowledge and the caring demeanor of she and her staff. Two surgeries later, I live in a crystal clear world without the need for glasses that I have worn for over 60 years! Dr. Cutney is an awesome surgeon who truly cares and that is a rare combination. Plus, Jennifer and Rosemary are top shelf. Hope you never need her services, but if you do, do not hesitate for a minute!

From the owner: We Understand How Important Your Eyes Are To You. Here at…read moreCataract & Family Eye Care, you can expect a personalized experience from the moment you enter the office. Our friendly staff and Wills Eye-trained comprehensive ophthalmologist will make you feel comfortable while providing a thorough eye examination and offering state-of-the-art eye diagnostics and treatment. Dr. will communicate her findings to you and answer any questions that you may have about what treatment is right for you. A Board-certified ophthalmologist, Dr. Cutney performs cataract surgery and laser vision correction surgery at the Wills Eye Surgery Center in Cherry Hill and at the Surgery Center of South Jersey in Mount Laurel. She is fully compliant with the American Board of Ophthalmology Maintenance of Certification program. Areas of special interest include minimizing spectacle dependence after cataract surgery, treatment of glaucoma, and management of ocular surface disorders including dry eye syndrome. She is fully trained in the use of presbyopia-correcting intraocular lenses, including Tecnis multifocal, Restor, and Crystalens implants. She can truly customize your cataract surgery by discussing astigmatism correction options with you, including toric intraocular lens implants or limbal relaxing incisions. She is certified in laser vision correction techniques, including LASIK and PRK, VISX laser, and custom wavefront treatments.

Saw Dr. Longshore three times between Jan/Feb 2019. Went for a second opinion at another practice…read morein February. I was very impressed with the state of the art second opinion practice & decided to stay with them. I signed a form for the release of my records and they sent it over to Dr. Longshore's office. Three weeks later they were not released. The new practice sent a second request for the release of my records. Another month goes by and they still were not released. I made several calls to the office and was told they'd refer it to Dr. Longshore. Called again in April & Dr. Longshore said she wanted me to sign "her" copy of the Release of Records form and pay $25 for the transaction. I did that and she cashed my check on April 26th. I made several more calls regarding the Release of Records and finally said "just refund my $25 since you did not send my records. Made more calls & was advised that Dr. Longshore wanted me to "put it in writing" why I wanted the $25 refund. Obviously, I wanted the refund because after signing 3 copies (2 sent from my new ophthalmologist and one from Dr. L's practice) my records were never released. I did that on June 4th. I still have not received the $25 refund. She is unprofessional, lacks integrity and is downright nasty. I would not recommend her to anybody and suggest you stay as far away from Bucks County Ophthalmology -Dr. Kristine Longshore as possible!

Kristin Longshore is fantastic! I wear contacts and my eyes were irritated and red often and…read moreespecially when looking at a computer screen. There was even one day that I couldn't put my contacts in and it felt like I had scratched my cornea. I barely had to wait in her office, and she spent a long time with me. She listened to everything I had to say. Asked me tons of questions, including ones about allergies and other semi-related health questions that could possibly be related, and went through the history of my problem dating back a year! She gave me lots of possibilities, recommended certain eye drops that were over the counter and the best part was that her suggestions fixed my problem! She is awesome, and I just wish she would follow me to New York!

Dr. Wasserman performed Lasik on both my eyes in 2023. I was one of the unlucky (and rare!) that…read morehad to get them done again about 6 months later. It's not a walk in the park and the second time was more harsh than the second and yes there is aftercare -- lots of eye drops! The procedures were about a half hour each. The actual cutting was just a minute or two. It's far more strange than painful. Then it's over. It's only a day or so before you're able to do things again which really isn't bad considering the benefits. However, it's been 3 years now and it still is one of the best things I've ever done for myself. Dr. Wasserman is INCREDIBLY kind, steady, patient, and knowledgeable. His staff is quick to remedy any issues that come up. I've been going back for eye checkups there ever since. Office is clean. Wait times are reasonable. Location is perfect. I've sent my friends there for checkups and Lasik consultations and they've had good experiences as well. HIGHLY, highly, highly recommend!

Had a first appointment today for my daughter. Got there early as requested by the office to fill…read moreout paperwork and was taken back relatively quickly from the waiting room. Then proceeded to wait for over an hour in the room for this arrogant dismissive know it all to show up and not even acknowledge how late he was. I went through my 2 biggest concerns one by one and without me even finishing my explanation he told me it was nothing and just wanted to examine my daughter. When she wasn't cooperating (because she's just over a year old and had been waiting for over an hour) he was getting more and more frustrated, stopped the exam, told me nothing was wrong and to try again in 3-4 months the when my daughter was a bit more cooperative. Worst bedside manner I've ever seen from any doctor/medical professional. There are other eye doctors that will actually care about you and your child

I went here because my community page spoke very highly of the service. I did not have the same…read moreexperience. When I arrived I was told to take a seat and wait my turn. I was fine with this. After seeing multiple people be called before me I went to see what was going on. I was told I never gave my name. I was never asked for my name. A different person was at the welcome desk and she said she couldn't explain why because she wasn't there when I came in. It's a small business so I asked her to go get the other person which she did not do at this point. There were more people waiting and I was not going to leave my name and be on the bottom of the list so I left and went to another provider. I don't know if this was a one time experience, but it was my experience and I won't be returning to this location to buy glasses.

Switch your eye care to Yardley! I have spent years going to our local eye doctor and nearly forgot…read morethat there are newer technologies that could be used in my eye care. 3 Things I : 1. Customer Service 2. Eye ball pictures 3. Easy to follow explanation I wish I knew the name of the person who did my eye imaging and eye pressure before Dr. Harris because she was a doll! Literally the sweetest human being, we chatted like we were long lost BFFs catching up. She was kind enough to tell me about each machine and what they did because I am a curious girl. I then met with Dr. Harris who was equally as nice and was thoughtful to explain a few things going on with my eyes. He then gave me contacts to try and even answered all my questions about different eye drops I had. I was in a rush so did not pick my glasses out this visit, but the front door ladies were also just sweet as can be and so helpful. I wish I had one bad thing to say about this place but sadly I do not. Ohhh, and if you don't need glasses I would simply go there to see all the random celebrity pictures in their waiting room wall. No idea why Shaquille O'neal comes all the way to Yardley for his eye care, but there he was!

Dr. Robert Grabowski is a kind and intelligent, open-minded…read moredoctor that listens . ( he checks his ego at the door !!) and together he'll do the best thing (s) for your health, help heal you. Dr Grabowski puts the integrity back into healthcare , like the old-fashioned care ; one on one , though he'll recommend specialists if you need them. I am in good hands and you will be too!!! Thankyou primary physicians of Doylestown! You're a great team! Feeling blessed

My husband and I saw Dr. Grabowski for 16 years. He is a great doctor but the front office staff …read more. the worst. Sad to say, especially his mother. I work in customer service and she has zero empathy and is just incredibly rude. Another patient actually brought it up in conversation in the waiting room. There were also multiple issues with paperwork bring faxed to my job for sick leave. We have found another physician... he is terrific and his staff is incredible.