Excellent facility, first class care, special thank you to Allison For Preop Care, and Bridget and…read moreJen R, and the entire Staff. Highly recommend this Facility for Cataract Surgery. Thanks to All. Mike Walsh

just had my second cataract surgery at Tri County surgery in Southampton. my first eye surgery went…read morevery well, this was even better. first was a pleasant surprise as I got a call "asking me " if I would like to come in early, as they were running ahead of time. when I arrived I was prepped for surgery within 20 minutes. I was greeted with a friendly smile and " Hello" from every member of the staff.Then my team of prep nurses, Jen R and Jen M had me quickly and perfectly ready , I never even felt the IV being inserted. My nurse from the first eye surgery, Katlyn, came by and said hi, how are you. My operating room nurses, Dana and Lori introduced themselves giving me clear and professional explanations and directions. Doctors are always friendly and pleasant and introduce themselves. Nurses Jen R & Jen M took over , explained post operative instructions, and helped me safely into my husbands waiting car. Big thanks to everyone there

Office staff rude and not helpful. Waiting for over an hour to be seen by the doctor.read more

For your own eye safety do not go. The office manager and Dr. Stein are extremely aggressive and…read moreunprofessional. I unfortunately had LASIK surgery here and it was a traumatic event. Post appointments have also been equally as horrible. I was yelled at by Dr. Stein himself after asking for help. I actually feel unsafe going to any of these offices. They are not providing safe and quality care. Please be careful. I did allow the office to try to fix their mistakes over the past month and it has only gotten worse. They also over charge immensely in comparison to the technology and care they provide. They will happily take your money and traumatize you along the way. Please read the reviews. Don't be like me.

I saw Dr. Charles Bolowiski. ABSOLUTELY horrible experience…read more He has a gigantic attitude problem. He barely listened to the reason for the office visit. He answered with two words and walked away. What a waste of time and money. A complete disaster. I'm planning on seing another doctor in another practice. This one was completely useless. MINUS FIVE STARS.

The eye doctors are fine but dealing with the contact department is so frustrating. My husband…read morepicked up my sample contact lenses, nobody could tell him which contact was for which eye and when I've tried to call them to get the information no one answers the phone. Maybe if I'm lucky, they'll call back. Doubt I'll actually order the contacts there because the service is so bad.

Excellent care, high tech. Trustworthy doctors and support staff. Professionally run office.read more

I wish I could put no starts at all! I took my son here in March/April as they said they could work…read morewith younger patients as well and he had what we thought was just a lazy eye. The doctor patched him for a couple months and then at his follow up said my son "was turning his eye in by himself and there was no need for the patch or glasses Because he didn't have any vision issues." I made him a second opinion and took him to chop. In between the visits (chop had a wait list) both of his eyes started turning in and he was squinting. The said he needed to be in glasses ASAP and had Esotropia strabismus, he is having a hard time seeing far, and if in three months she can't start to correct it with glasses, he'll need surgery. DO NOT RECOMMEND GOING HERE AT ALL!!!

We moved here 4 years ago and my husband needed a glaucoma specialist so he sought out one of the…read morebest ophthalmologists in the city. She evaluated him and said he didn't need to see her on a regular basis but that he did need to see someone who was an expert in the field so she referred him to one of the doctors in this practice (not sure which one) because they are nearer to where we live. I have had cataract surgery in both eyes so my exams are pretty routine and I see whoever is available. I have liked every doctor that I have seen and my husband really likes his doctor. We have been to both offices, the one in Abington and this one in Hatboro and we settled on the Hatboro office because we found the front desk staff to be more professional and efficient. We have never had any problems with the doctors or the staff. Recently we started using this office's optometry shop and the optometrist has been excellent! They recently expanded their selection of glasses and I had no trouble finding sunglasses and driving glasses that suited me. Some of the complaints here are beyond ridiculous!

I've been going to this practice for years, the doctors there are good but it seems like every…read moretime I go there I'm there for hours! Waiting! They seem to extremely overbook! Not much comfortable seating and crowded with people. They need to get a bigger space and more Doctors! I don't like going there.

Francis J. Clark, MD & Associates is an elite ophthalmology practice. Dr. Clark and his team of…read moreremarkable doctors, provide compassionate, detail-oriented and empathic service. From techs to other members of his medical staff, these exceptional individuals are consistently extraordinary, which I attribute to the exceptional leadership, and fine character of Dr. Clark. From the receptionists onward, everyone is cordial, professional, and personable. They utilize the latest technology for accurately, and thoroughly examining your eyes; it's truly amazing. The service is consistent highly professional, and the office, and equipment are clean, and sterile. There are few physicians I've ever encountered that are finer in the O ophthalmology field akin to Dr. Clark! He has remarkable communication, and people skills. With this combination of technology, knowledge, experience, effective, and efficient patient care, I highly recommend Dr. Clark & Associates.

Here is my experience starting April 2023 and ending Sept. 2023. I spent close to $400 on visits…read moreand prescription eye drops and was supposed to get glaucoma and cataract surgery. They delayed my ACN test for 1 month. Then after, they never called to schedule surgery. After I called several times, a week later they set up an appointment to fill out paperwork. The person was not in the office, and I had to drive another 1/2 hour to another office to meet with her. They then rescheduled surgery again because they set it up at the wrong surgical center which delayed it another month. I got my cataract clearance from GP. One week before the surgery the doctor called and said everything was a go. THE DAY BEFORE SURGERY, the office called and claimed they never received the clearance form from GP who I had to call and ask to send again. Then they called back to say surgery was cancelled as their office never did the proper paperwork to get the go-ahead from insurance. I had already started my eye-drops pre-surgery. They HUNG UP THE PHONE on me after saying "welcome to America where no one wants to work, you can ask your question 3 different ways and you'll get the same answer, now let me go do my work"...click. Hung up. I am out all of the money I spent on several visits and eye drops and now have to start all over again and find a new surgeon. And I am seeing double out of my right eye. No one has called to apologize and instead only offered excuses but no solutions. I've never had such an awful experience at a doctor's office and I have seen my husband through 10 operations over the years. I am so incredibly disappointed with this practice, I trusted the doctors and the staff to do the right thing, yet they did not. To be so dismissive and uncaring to people who are at their most vulnerable, needing surgery, is completely unforgivable. I do not recommend Opthalmology Physicians and Surgeons or their parent company ReFocus Eye Health - any of their branch offices - to anyone, ever. I am writing this so others won't have to experience the same blatant disregard for their health and well-being. Run away as fast as you can.

I had a a few procedures done by Dr. Brackup years ago and I'm completely happy with the results…read more I received great care before, during and after procedures. I continue to see Stacey for services regularly at this office. Stacy and the office staff are professional and friendly. Appointments are timely and I never have to wait.

I couldn't have had a better experience with Dr. Brackup and his team. From my first consultation,…read moreuntil my final appointment, everyone in the office was an absolute pleasure to deal with. I am so thrilled with my results and they completely exceeded my expectations. I'm so grateful for the care and skill that went into every step of the process. I would highly recommend Dr. Brackup to anyone!

I have always received great care at this location. They are curtious, kind and attentive to all…read moremy needs

Good luck trying to talk to someone on the phone. You can only leave a message with a callback…read morenumber. I'm still waiting for someone to respond after three days. Very frustrating.

My husband, son, and I have been happy clients for over 10 years. The team is very helpful and…read morethey take their time to ensure everything is right.

The eye exam is fine, but do not buy glasses from them. The frame will be wrong, the Lens…read moreprescription will not be right and if you have insurance the claim will be wrong. One star is very generous. The rating should be a negative star.